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monday CRM Reviews - Page 7

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393 reviews

Recommended

JW
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Jake W.

Real Estate, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for team organization - Eliminate death by email

Reviewed 2 years ago
Pros

The best part about monday is the ease of collaboration. My team is able to update each other on project/process progress, share data and files, and provide feedback, all without the deluge of emails.

Cons

The worst thing about monday is how easy it is to create too many monday boards. It is important to keep a clean workspace and not overburden the team.

RS
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Roberto S.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Increase efficiency

Reviewed 2 years ago

We don't drop the ball anymore. Monday keeps us on-track and carry through on all projects. The fact that we are so organized makes us close deals and impress prospects, specially in such a disorganized industry as IT.

Pros

Easy of use and how flexible it is. All our customers and prospects have different needs and projects.

Cons

Some feature could still be improved. However, what matters the most is there.

DL
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Damian L.

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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oustanding system. mice, easy, high preformance. easy to mange. smart and flexable.

Reviewed 7 years ago

Provides some structure (red, yellow, green status, links to Drive) without being inflexible. We dropped in a lean project and executive reporting set of rules without having to rely on a bunch of manual workarounds. The team can collaborate internally and externally with our clients. "Done" items are clearly distinguishable, as are trouble spots and emerging risks.

Pros

A seriously AMAZING System! The balance of its simplicity and functionality is just genius! A very simple, super responsive and yet customisable workflow organization app that can really do much more than it was intended for

Cons

Bundled licensing would be nice, particularly since we have some contractors that work on short term projects. We have to decide if we want to pay for them to have a license or if we'll just manage them outside of the system.

BL
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Bobbie L.

Furniture, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great product, many features offered

Reviewed 2 years ago

It has been a great way to stay organized as our business grows.

Pros

The software is beneficial as our small business grows and we need to keep track of sales and production in one place.

Cons

With so many features offered, it can be intimidating to get started. We appreciate the available options more as we grow and find the automation and more complex features necessary.

RG
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Ricky G.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love this product!

Reviewed 2 years ago

It’s been great. We finally found the platform that works for our company.

Pros

I like that I can design the boards to fit my company’s structure and needs. We like simple. Monday.com allows for me to create a simple and effective board that does what I want.

Cons

the excel based functions could be improved.

RL
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Richard L.

Information Technology and Services,

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Project Management Software Around

Reviewed 8 years ago

I design and build mobile apps and websites with a team. Having researched many different project management softwares I started with a trial version. The ease of use, interface and functionality of monday.com combined with their desktop app made this a winner. I can assign tasks, keep up with where I am for my parts of the project, track sales leads with ease and stay on top of my 200 clients. Not having to pay per client saves me a lot of money and paying yearly also reduces the cost. My advice. Try this one. Its a winner.

Pros

Ease of use.

Cons

None

EW
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Erinn W.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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great project management tool!

Reviewed 2 years ago
Pros

Our small team uses monday for all kinds of project management -- from building out our marketing calendar to tracking our progress on clean water projects in the field in Africa. It enables us to stay organized and collaborate in many ways.

Cons

it can be a little challenging to train others and get used to the best ways to set up the platform

MP
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Mary P.

Information Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Monday for CRM

Reviewed 2 years ago

Overall the platform is easy to use and helps us stay on track by tracking different activity

Pros

It's quick and easy for our teams to learn. You don't have to be a software guru to get a better understanding of how to set it up.

Cons

for lead generation there isn't a good way to automate a email campaign - its still very manually done with uses a lot of human capital

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Conrad K.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exceptional Solution to Managing your Team Members

Reviewed 6 years ago

Extremely user friendly software that's ideal for all internal communication.

Pros

Monday.com has allowed my team and I to communicate on a new level and it is very user friendly. We use monday.com for mostly all internal communication

Cons

There is absolutely nothing I can say bad about this company. It would be a crime! They have been so helpful and helped out with every little thing I could imagine.

yp
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yonit p.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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working with monday

Reviewed 2 years ago

we do everything with monday, from HR to finance. business development and so much more

Pros

it is a very intuitive system when we implanted it every thing went so easily and quick we have managed to integrate almost all of our softwares with it it is truely our best purchase

Cons

at the beginning it didnt integrate properly with outlook but they have fixed it

JB
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Jenny B.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Monday.com is my pride and joy!

Reviewed 2 years ago
Pros

We absolutely love the ease, all the features, just everything about it. We’re are always amazed at the product as a whole and it runs our entire business! We can’t recommend Monday.com enough.

Cons

When you make copies, it’s a little annoying having to always delete the copy out of the copied item but otherwise LOVE MONDAY!

ZW
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Zoe W.

Wholesale, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes everything clear and easy

Reviewed 2 years ago

clear and easy

Pros

Everything is clear and easy to see, we can see what the rest of the team has quoted and where they're at with their leads. Also useful for our sales admin team to be able to view quotes without searching through emails and excel sheets.

Cons

with we could delete the subitem column from the board once added!

DD
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Dustin D.

Insurance, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Monday for the Win!

Reviewed 2 years ago

It has been great overall, but have spent way too much time building boards out to find that they are too complicated.

Pros

I love how much there is to customize while allowing me to communicate with my team!

Cons

It is really hard to implement because of how much you can do. I wish I could share my need and have assistance with a great board build.

TB
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Tammy B.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Current User

Reviewed 2 years ago
Pros

Organizational Management is great and helps keeps my daily activities managed

Cons

Ease of connecting boards, its not easy to connect multiple boards and all the updates.

KP
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Ksenija P.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Monday

Reviewed 2 years ago

overall experience with monday sales CRM is great

Pros

visuality is what i like the most when it comes to monday

Cons

in general there is nothing specific i like least about this software

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José Manuel G.

Design,

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's very useful and great for sharing . Makes our jobs easier for sure.

Reviewed 6 years ago

More productivity on our team. We also got to be more efficient with our clients.

Pros

The way we can build special boards depending on the clients or needs we have at the moments. I really enjoy the way we can distribute the workflow on clients and on internal affairs it really allows us to be more efficient.

Cons

It takes time to get used to it. It's not as easy to learn as other. And I would like a survey at the beginning to know how to build your first board, depending on your specific needs instead of having all available.

EH
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Evan H.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The most wonderful CRM software

Reviewed 2 years ago

Pretty great.

Pros

It is extremely easy to use, i recommend it for any small business.

Cons

I just want a $20 gift card, i don't really have any problems with this software.

HM
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Hilary M.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This tool has save my life!

Reviewed 2 years ago

It's gas been great, we have created our own prospects board and leads board and helps us stay on track and make sure we track the progress of our work

Pros

How it helps me and my team stay in track not only at a corporate level but at a personal level too

Cons

How we are still working on integration of formulas, neew more access to advanced excel features

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Daniel G.

Human Resources, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing App

Reviewed 6 years ago
Pros

Monday.com is our primary platform for collaborating, visualizing, and managing projects. But it is not just project management - it is flexible and adaptable to fulfill so many needs. You can create boards for Product Roadmaps, operational resource tracking, CRM, production tracking, marketing schedules, and so many other things. Monday.com is different from many project management tools in that is flexible, highly visual, do not rely heavily on hierarchy. Its strength is a focus on displaying a clear process. It's simple, manageable, and transparent.

Cons

The name. It gets confusing sometimes. Also, there is pretty drastic lack of integrations, which will hopefully come soon. Monday is able to be a lot of things, but some companies are not in a position to use it as such and need better integration with other platforms.

VV
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Victoria V.

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome CRM for clients and internal organization

Reviewed 3 years ago
Pros

We switched over to Monday.com and have LOVED the ease of use and organization

Cons

It does take a little while to understand and work with the software

NB
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Noga B.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sales CRM

Reviewed 2 years ago
Pros

Monday is easy to use, very flexible and adjustable to any team's needs.

Cons

Sometimes the complexity could be a bit confusing but still recommended.

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Adina W.

Professional Training & Coaching, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Visually Exciting

Reviewed 5 years ago

I liked Monday.com overall, the drag/drop functionality and the gant and kanban view options were great. I also liked the usability of the software over some of the others we reviewed. Ultimately I'm not sure if we will go with Monday.com because we really are looking more for a CRM/Project management tool in one.

Pros

I liked the aesthetic of Monday.com the most. It was easy to use and I was able to teach myself how to use the software by utilizing the many tutorials and video/webinars. Monday.com is a great task manager and provides a lot of automation to the 'remembering' of project management.

Cons

I wanted more from the software in terms of reportability. I'd like to be able to customize reporting and this seemed like a limited option for Monday. We also were hoping for a robust CRM component to the software and this too was lacking for this particular application.

FF
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Fiorella F.

Telecommunications, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Monday CRM Feedback

Reviewed 2 years ago
Pros

I like how it has made things easier to track at the company and how we managed to keep everything in order and across different boards.

Cons

As of now, what I least like is the new design. I tried it and I had to go back to the old one. The new one is very slow and I dont like the lines.

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Rick K.

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Affordable, All-in-One Tracking for a Small Staffing Business

Reviewed 3 years ago
Pros

I researched similar products and chose to implement Monday.com for three main reasons: First, it offers a wide range of templates which provide useful starting points for my minor customizations. Second, I liked the ease of use and especially the useful app. Third, this feature is simple but powerful - the ability to easily set project milestones and both name and pick colors for all of these. At a glance, the colors show me where my project is at any given time!

Cons

I've only really scratched the surface of the full power of Monday.com. I'm able to start using it for Customer Resource Management and I'm looking forward to seeing how it performs with sales pipelines and forecasting. In short, everything I've used to support my business workflow has been right on target!

ZM
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Zoe M.

Apparel & Fashion, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LOVE Monday!!

Reviewed 2 years ago

We have been able to be more organized with the process of making sure things are being done in the same order as one another. We each have separate parts to make the whole, so it has really been a hero in helping us maintain efficiency in a timely manner.

Pros

I love how easy this software was to learn as well as customize to our teams needs. We have been able to be more organized as a company and achieve better results with the help of Monday.

Cons

So far I have no complaints about the software!