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SurveyLab Logo

Survey software and questionnaire tool

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SurveyLab - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

SurveyLab overview

What is SurveyLab?

SurveyLab is professional survey software for any size of business, non-government organizations, and professionals. SuveyLab is a survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Suitable for businesses within market research, customer experience, digital, sales, or employee insights, SurveyLab can be used collaboratively for any size team.

SurveyLab understands the power of teamwork and users can work in a team, assign roles, and access rights for surveys and tests. The cloud-based app provides HTTPS / SSL surveys encryption, password strength verification, security policy management, and event logs so that businesses can track operations on your account and ensure security.

Any type of device can be used for SurveyLab surveys including pc, laptop, tablet, or mobile. Full

responsiveness of surveys enables automatic adaptation to device screen of any proportions. The cloud-based app also supports a range of languages, including right-to-left written languages like Arabic, Hebrew, or Persian (Farsi).

21 different question types are available in SurveyLab, including advanced ones like Matrix, NPS / NPS2, rating, upload file, hot spots, or heat maps in order to help businesses create custom forms adapted to their needs. Users are able to adjust survey themes to their branding. They can choose survey colours, fonts, buttons to meet business needs. Logos can also be added, as well as redirections and custom survey URL.

With SurveyLab you can analyze survey results in real-time, create cross-tab reports, compare segments, filter and download results in any format (CSV, Excel, SPSS, PDF, PowerPoint).

SurveyLab provides access to one of the biggest online survey panels, with over 100 million panellists in 150 countries including Cint, Research Now, MyPanelLab and iWadi to deliver the best sample quality.

Starting price

49flat rate /
per month

SurveyLab’s user interface

Ease of use rating:

SurveyLab pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(7)
5(55)

What do users say about SurveyLab?

I appreciated the possibility to easily change the graphic overview.

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Who uses SurveyLab?

Based on 62 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Non-Profit Organization Management
Logistics and Supply Chain
Museums and Institutions
Others

Use cases

Survey
Customer Satisfaction
Market Research
Customer Experience
Customer Engagement

SurveyLab's key features

Most critical features, based on insights from SurveyLab users:

Email marketing
Skip logic
Data analysis tools
Support audio/images/video
Data import/export
Question branching
Customizable templates
URL customization
Customizable questions

All SurveyLab features

Features rating:

360 degree feedback
Access controls/permissions
Alerts/Notifications
Annotations
Anonymous feedback
API
Assessment management
Autofill
Automatic grading
Benchmarking
Campaign management
CES survey structure
Churn management
Collaboration tools
Commenting/Notes
Communication management
Complaint monitoring
Conditional logic
CRM
CSAT survey structure
Customer database
Customer segmentation
Customizable branding
Customizable fields
Customizable forms
Customizable questions
Customizable reports
Customizable templates
Dashboard
Data analysis tools
Data collection
Data import/export
Data visualization
Drag & drop
Email Distribution
Email management
Email marketing
Email reminders
Event triggered actions
Face-to-Face
Feedback management
Forms creation & design
Full text search
Individual development plans
Live results sharing
Mixed methods research
Mobile access
Mobile survey
Multi-Channel communication
Multi-Channel data collection
Multi-Channel distribution
Multi-Language
Multimedia support
Multiple question types
Multiple user accounts
Negative feedback management
NPS of customers
NPS of employees
NPS survey structure
Offline access
Offline response collection
Online polling
Online tests
Panel management
Paper-Based
Performance metrics
Presentation tools
Progress tracking
Pulse surveys
Q&A management
Qualitative Comparative Analysis
Quantitative Analysis
Question branching
Question library
Question piping
Quizzes
Randomization
Rater selection
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Reminders
Reporting/Analytics
Reporting & statistics
Response quotas
Response validation
Search/Filter
Segmentation
Self assessment
Self service portal
Single sign on
Site intercept survey
Skip logic
SMS messaging
Social media integration
SSL security
Statistical analysis
Support audio/images/video
Survey builder
Survey/Poll management
Survey sample management
Surveys & feedback
Tagging
Template management
Test scheduling
Text analysis
Text fields
Third-Party integrations
Time limits
Trend analysis
URL customization
User research analysis
Visual analytics
Website integration
Weighted questions
Widgets
Word clouds

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SurveyLab pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

49

Per month

Features included:

  • CES
  • CSAT
  • CSV
  • Excel Support
  • Multichannel Surveys
  • NPS
  • Report Filters
  • Survey Logic
  • Survey Themes

Advanced

99

Per month

Features included:

  • 2500 Responses / Month
  • Answer Choice Rotation
  • Data Trends
  • Everything in Starter Plus
  • Metrics
  • Mulitlanguage Survey
  • Multilanguage Surveys
  • Piping
  • SPSS Export

Professional

249

Per month

Features included:

  • 3 Users
  • Advanced Survey Logic
  • Crosstab Reports
  • Everything Available in Advanced Plan Plus
  • Offline Responses
  • Question and Pages Rotation
  • Quotas
  • Support Module
  • Unlimited Responses

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 360 Surveys
  • 5+ Users
  • API and Integration
  • On-Demand Development
  • SLA
  • Widgets

User opinions about SurveyLab price and value

Value for money rating:

To see what individual users think of SurveyLab's price and value, check out the review snippets below.

“It is an excellent tool that helps you design professional surveys, feedback forms, etc., and lets you collect and analyze data.”
DG

Dayanand G.

Warehouse Executive

“It lets you create surveys in various languages.”
DG

Dayanand G.

Warehouse Executive

SurveyLab support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
24/7 (Live rep)
Phone Support

Training options

Videos
Live Online
Webinars
In Person
Documentation

SurveyLab FAQs

Related categories