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MyTime

Appointment scheduling, POS & customer engagement platform

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MyTime Pricing

Pricing overview

Value for money rating

4.7

/5

114

Price starts from

74

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

Scheduling: $74/month (billed annually) or $134/month (billed monthly).
Growth: $114/month (billed annually) or $199/month (billed monthly).
Premium: $149/month (billed annually) or $249/month (billed monthly).
All pricing is per-location.

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What users say

What I liked most is that not only you can schedule your appointments, but you also get reports on the appointments and revenue, which is very helpful.

LM

Ljupka M.

Price is great and it's been great for business.

JM

Jason M.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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One of the best time management applications out there

Reviewed 3 years ago
Pros

I've been using My Time for as long as I can remember to manage everything from work to personal life. Its very easy to use, both as a newbie and an experienced user. Brilliant price point, compared to other applications that offer similar features this is a steal! My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services. Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices.

Cons

Over time some of the free features of My Time have been moved to only be available to premium users. The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I can't say enough good things about my time. They are so present in ready to offer Solutions& suppo

Reviewed 4 years ago

I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #priceless

Pros

Everything that I could think of to be helpful for me and my business, my time is already thought of. And if they have not and I made the suggestion nine times out of 10 is implemented within that week.

Cons

As their business evolves some things that were free in the beginning now cost money. For example it used to be free to call in for support but because I don't have the package that includes phone support I have to email / chat for support. Which is not a major issue but I did like in the past that I could just call

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Meets Our Needs But Pricey

Reviewed 2 years ago

Overall mostly happy we made the switch, but wish it wasn't so expensive and wish some bugs would be addressed.

Pros

It's pretty intuitive, relatively easy to setup, and does the job. I really like the two-way texting features.

Cons

I think it is expensive compared to other options and the pricing structure feels very nickel and dime. I think there are certain options that could be included in the base price without charging more. For example, to use online payment collection requires use of the full point-of-sale, which is unnecessary for my business. Also, the basic reminder emails & texts should be editable without having to subscribe to the full marketing suite. It's a bit buggy in various workflows, like toggling between locations, the calendar does not refresh correctly. I also wish there was more customization available to display various fields during the appointment creation process, rather than having to dive into the Client or the Pet record.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MyTime saves my time... and my money!

Reviewed 6 years ago

I started using MyTime when it was just an online scheduling tool, but now it is so much more. I use it for product sales, as a time sheet for my employees, to track sales, to communicate with customers, and for all of my online marketing! If you are a new user, MyTime can replace so many different services that you are probably paying for separately, and save you a ton of money at the same time. If you are a veteran user (like me), keep an eye on all of the extra services that are constantly being added, like the reputation manager and email marketing campaigns.

Pros

It literally replaces what I was using on 6 different subscription services, and at a fraction of the cost. I can keep all of my info in one place instead of having communications in my phone, email marketing on another site, scheduling on yet another site, and so on. Everything works together seamlessly now.

Cons

I can't really think of anything. All of my suggestions or feedback that I send to MyTime relating to the software are actually addressed and they let me know when the changes are complete.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Happy Business Owner and Customer!!!

Reviewed 6 years ago

This app has made scheduling and client management so much easier as a new small business owner who is everything; CEO, CFO, CMO, and Admin, HR, Payroll, Customer Service, and Public Relations. With the app I am able to create client profiles at the same time as their appointment, provide a quote on services so there are no surprises, receive payment, appointment creation and reminders to reduce no shows and unfilled bookings, create recurring appointments for repeat business, provide a thorough menu, set up marketing and promotions a year out, setup feedback/review opportunity for the client, product codes and discounts, and reminders for recurring treatments.

Pros

What I like most is the scheduling calendar and my personal calendar are synchronized to reduce conflicts between my personal and business schedule and I can adjust pricing for sm

Cons

I can't think of anything I don't like.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Shady business practices, unknowledgeable staff, glitchy system

Reviewed 3 years ago

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available...

Pros

I like the look and user friendliness of the widget on our website.

Cons

The system is glitchy. Doesn't have the functionality promised by sales rep. It's complicated.

Vendor response

We apologize for the experiences that you've had with our software. We take customer feedback seriously and are always striving to improve. We hope that providing 17 locations to you for the price of one and crediting 2 months of your subscription to help you through your slow season is a show of goodwill. We have thousands of locations successfully using MyTime and will offer you continued support to hope to count you in that group.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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crazy good customer support

Reviewed 3 years ago

Significantly reduces administrative time, so I can spend more of my time making money and taking care of my clients.

Pros

MyTime isn't just scheduling; it takes care of all things related to managing a company, including employee time sheets, customer communications, online marketing, and sales tracking. Mobile app and Google calendar syncing are crucial. Discount and promo code options are great. Love the marketing automation!

Cons

Would be nice to make notes per session and client, rather than one long list of notes per client. As a small start-up, cost is our biggest barrier to entry; it's about twice that of some of the competitors. I recognize that all the services it address likely makes this worthwhile, however, and we'll keep an eye on this product as part of our growth model.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software for a great price. Happy with MyTime!

Reviewed 6 years ago
Pros

MyTime is a full business system: point of sale, online booking, scheduling, and email marketing. My salon has been using it for a few months. We switched from Booker, and see the difference, really. How? Much simpler. Clean looking, easy. Automatic. Emails and texts go out in the background and we don't worry about them. Easy to track our sales and products. Customers have actually complimented us about how easy to book online.

Cons

Our only advice to MyTime is keep it up! MyTime did a lot of handholding and phone training with us though so the ymade switching as painless as possible. worth it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I like that we can schedule for two different offices

Reviewed 5 years ago

it's affordable and I can schedule for two different locations.

Pros

I love the way it reaches out to our clients and asks for a review. Those reviews help so much in social media

Cons

I wish there was more room to add customer information. Currently it shows up as NOTES with the full length showing up by their appointment. I wish it would stay more with the client info, so I can look up and add as needed

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Big fan of MyTime

Reviewed 6 years ago
Pros

My shop started using MyTime a few months ago and it's good. We didn't take appointments before. People would drive up, wait in line. Customers like calling ahead and a lot of them just go to the website now. It's been great to track customers history and cut down on slow times. Best thing is that we can be dirty doing an oil change or whatever, and we barely have to touch the computer to see the schedule. or techs will check their phones. Pretty cool! Price is great and it's been great for business. Happy with MyTime!

Cons

mmm I can't think of any complaints. Maybe it would be nice to be able to order parts through it too so maybe someday!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing software!

Reviewed 6 years ago

I love how easy it is to do everything I need it to do. Customer service is amazing every time I've had to call!

Pros

Does everything I need it to do and it's affordable!

Cons

Sometimes my scheduler will go blank and seems like it doesn't want to save my notes about clients services. Don't really like how when I type in a name for a new client and I have an existing client with the same first name, it tells me that his client already exist. I tend to have to type in an extra letter or number so it will work. Then I go back and edit that clients name. Just extra work i don't feel is necessary.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Effective, Efficient and Economical

Reviewed 5 years ago

...I'm relatively new to MyTime, but already an enormous fan! I'm a Fitness Professional who is also running a fitness business, and in both cases it's essential to trim the fat and build the muscle. On the business side, MyTime has been simply great, providing everything I need (and importantly, nothing I don't) when it comes to scheduling, promotion and payment. If you're looking for a "One Stop Shop" that offers quality, utility and convenience, look no further--MyTime is for you!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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MyTime keeps me organized and communicates with my clients

Reviewed 6 years ago

The system pays for itself with updated search engine representation and fewer "I forgot" no-show appointments. Keeps me in great communication with my clients, as I don't have time to call everyone for appointment reminders. MyTime is my personal assistant at a fraction of the price for employee labor. The one thing I'd like to see MyTime add to their features is an automated "intelligent" campaign system that sends out predated marketing communications in a series.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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great so far

Reviewed 4 years ago

customer support is prompt.

Pros

value and options that i need for my business

Cons

buggy and lack of explanations or faq on certain features and settings.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Software

Reviewed 3 years ago

Overall great software that can get many things done in one place.

Pros

This software is a miracle. It is an online scheduling software that offers a wide array of features to include: staff management, 2-way messages, point a sale, client management, online bookings, and the list goes on. It caters to business from all sizes and you do get value for money here.

Cons

So far am not seeing the downside yet but am still exploring

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The best choice I made this year was to switch to better software for making appointments! amazing!

Reviewed 6 years ago

I had such an amazing experience with customer service and Mytime customized the package for me so it is fitting to our way of scheduling and pricing. it is an easy and simple software to learn and use! Thank you so much Ethan and all staff at Yytime!

Pros

No pros were added to this review

Cons

No cons were added to this review