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SevenRooms Pricing
Pricing overview
Value for money rating
4.5
/5
13
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Pricing details
What users say
KP
Kumar P.
KP
Kumar P.
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Reviewers who mentioned pricing said:
Kumar P.
Real Estate, 11-50 employees
Used daily for 1-2 years
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SevenRooms allows you to accept and manage reservations and gain valuable customer insights. It has a flat-fee pricing structure which allows you to better grasp how much you'll be spending on a monthly basis. It used to have a great value proposition when OpenTable had a different pricing structure.
SevenRooms is not the industry standard for reservations, unfortunately. Many people are unfamiliar with the software, so you risk lost reservations as a result of that. Further, the pricing structure used to be valuable in that you wouldn't pay for reservations made through non-OpenTable reservations, but now OpenTable has adjusted their pricing structure to make that a non-factor. SevenRooms doesn't provide the guest insights that they pitch, and the live spend information is not always up to date.
Anonymous Reviewer
Verified reviewer
Restaurants, 11-50 employees
Used daily for 1-2 years
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I love SevenRooms. It is amazing and easy to use. I just wish that we could access the features that come from integration of our POS.
It's easy to use, continually improving, always staying ahead on trends. I love that they don't just offer a product but go out of their way to look at ways to help you market your restaurant.
They do not integrate with BreadCrumb, you have to use/pay for OpenTable on top of your monthly cost.
Alexander J.
Food & Beverages, 201-500 employees
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Overall the pros far outweigh the cons.
SevenRooms is excellent at driving guests to your restaurant. While not the industry standard for online reservations, (though that is rapidly changing), it has excellent functionality. The biggest positives are: 1) Cost reduction by eliminating OpenTable fees 2) Ability to drive customers to restaurants within your group of restaurants 3) Live data on consumer spend and the ability to track that over time
SevenRooms is not the industry standard, so many people will not be familiar with the booking platform. From the guest perspective, even after creating a profile, you may have to input the same information multiple times for multiple reservations, which is frustrating. People may also not book through this platform if it's too difficult or unfamiliar, which may lead to lost reservations.
Anonymous Reviewer
Verified reviewer
Food & Beverages, 201-500 employees
Used daily for less than 6 months
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The features ultimately outweigh the cost
The system is quite smart in its approach to table reassignment and pacing
While the features are a benefit- the cost is high for a reservation system. Updates are made frequently without notice
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