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Heartland Retail
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based POS and retail management solution
Table of Contents
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Heartland Retail - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Heartland Retail overview
What is Heartland Retail?
Heartland Retail (formerly Springboard Retail) is a cloud-based POS and retail management system designed for retailers, by retailers. Built with multi-site, multi-channel brands & retailers’ requirements in mind, Heartland Retail allows them to deliver seamless service to every customer the same way, no matter where or how they shop. With real-time inventory management, detailed custom reporting, open APIs for extensive customization, and portability across platforms and devices, Springboard Retail is easy to use, quick to get started with and loved by its users for making their jobs easier.
Using Heartland Retail’s mobile POS to reclaim valuable in-store square footage for better merchandise displays and engage with customers at the point of decision. With Heartland Retail's customer dashboard, retailers can track key customer buying habits to make smarter suggestions and better serve their customers in the omni-channel retail industry. Heartland Retail places actionable real-time data in the hands of every person who needs it--from sales associates to the CEO--giving retailers better control over sales and profitability
Key benefits of using Heartland Retail
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Operations
Usability
Stability
Heartland Retail’s user interface
Heartland Retail pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.2
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about Heartland Retail?
Reviewers appreciate Heartland Retail for its user-friendly interface, flexible inventory management, and robust reporting capabilities that help them efficiently oversee retail operations. They value the responsive customer support, cloud-based accessibility, and seamless integration with e-commerce platforms, which allow them to manage multiple locations and improve business insights. They find the customizable features and intuitive navigation especially helpful for daily tasks.
Some indicate occasional technical glitches, slowdowns, and challenges with data imports or equipment compatibility. They mention that certain advanced inventory or reporting functions require workarounds, and a few express frustration with delayed support responses or local representatives.
Select to learn more
Who uses Heartland Retail?
Based on 95 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Heartland Retail's key features
Most critical features, based on insights from Heartland Retail users:
All Heartland Retail features
Features rating:
Heartland Retail awards
Heartland Retail alternatives
Heartland Retail
Starting from
89
Per month
ShipStation
Starting from
14.99
Per month
Item
Starting from
60
Per month
HungerRush
Starting from
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Heartland Retail pricing
Value for money rating:
Starting from
89
Per month
Flat Rate
User opinions about Heartland Retail price and value
Value for money rating:
To see what individual users think of Heartland Retail's price and value, check out the review snippets below.
Mike W.
President
Luanne P.
Owner
Heartland Retail integrations (32)
Integrations rated by users
We looked at 95 user reviews to identify which products are mentioned as Heartland Retail integrations and how users feel about them.
Integration rating: 5.0 (1)
“Online sales, especially post COVID, were a driving source of revenue therefore integrating in-store and online inventory in real time was critical.”
Mary L.
Full-time Sales Associate
Heartland Retail customer support
What do users say about Heartland Retail customer support?
Customer support rating:
We analyzed 37 verified user reviews to identify positive and negative aspects of Heartland Retail customer support.
Widespread user sentiment highlights fast, friendly, and knowledgeable customer support that responds promptly to inquiries.
A significant portion of users appreciate easy access to support, with staff who listen, offer helpful solutions, and care about business needs.
A minority of users report inconsistent support quality, with some agents lacking technical expertise or struggling to resolve complex issues.
Support options
Training options
To see what individual users say about Heartland Retail's customer support, check out the review snippets below.
“After coming from a software POS system that offered a complicated process and little to no customer service, I was pleasantly surprised that at Springboard they have demonstrated fabulous customer service and communication through our transition to their software platform.”
ciara s.
“I know their names, they know who I am, it just feels really comforting to know I have a support team who seems to care about my business as much as I do. If they don't have the answer I am looking for, they are always quick to provide a suggestion for a workaround AND add my need to a list of projects they have going forward. ”
Katie S.
Owner
“Customer service agents sometimes struggle to understand problems of a more technical nature”
Clay S.
Owner
Heartland Retail FAQs
Heartland Retail has the following pricing plans:
Starting from: $89.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Heartland Retail?
Heartland Retail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Heartland Retail support?
Heartland Retail supports the following languages:
English
Q. Does Heartland Retail support mobile devices?
Heartland Retail supports the following devices:
Android, iPad, iPhone
Q. Does Heartland Retail offer an API?
Yes, Heartland Retail has an API available for use.
Q. What other apps does Heartland Retail integrate with?
Heartland Retail integrates with the following applications:
7shifts, 99minds, Adobe Commerce, Restaurant Systems Pro, Shogo, EasyPost, DAVO, Restaurant365, OptCulture, Craftable, QSROnline, WebRezPro, SocialSchedules, TimeForge, KickFin, Marsello, Klaviyo, Endear, QuickBooks Online, Savi, Optimum Control, Marketman, Kangaroo, iPaaS.com, Mailchimp, ThinkReservations, InhouseDelivery, BigCommerce, Shopify
Q. What level of support does Heartland Retail offer?
Heartland Retail offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base
