App comparison

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SugarCRM Logo

SugarCRM

3.8
(396)

Write a review

Customisable customer relationship management software

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(18)

SugarCRM Alternatives & Competitors

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Integrated with


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Salesforce Sales Cloud logo

Salesforce Sales Cloud

4.4
(17.5K)

Cloud-based CRM & Sales Automation

Features

Total

Salesforce Sales Cloud logo
SugarCRM logo

110

205

142

features in common

110

features in common

Salesforce Sales Cloud logo

Salesforce Sales Cloud user ratings

Functionality

4.4
(17.5K)

Top features

  • Purchase Order Management

    5.0

  • Source Tracking

    5.0

  • Drag & Drop

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Value for money

Salesforce Sales Cloud logo
4.0

0.2

SugarCRM logo
3.8

What users say about Salesforce Sales Cloud's value for money

Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
Zoho CRM logo

Zoho CRM

4.3
(6.1K)

CRM software that helps you sell smarter, better, faster.

Features

Total

Zoho CRM logo
SugarCRM logo

123

210

142

features in common

123

features in common

Zoho CRM logo

Zoho CRM user ratings

Functionality

4.2
(6.1K)

Top features

  • Real Time Notifications

    5.0

  • Email Alerts

    5.0

  • Wiki

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$20/month

Value for money

Zoho CRM logo
4.3

0.5

SugarCRM logo
3.8

What users say about Zoho CRM's value for money

The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
Freshsales logo

Freshsales

4.5
(568)

Sales management solution

Features

Total

Freshsales logo
SugarCRM logo

104

156

142

features in common

104

features in common

Freshsales logo

Freshsales user ratings

Functionality

4.4
(568)

Top features

  • Sales Activity Management

    5.0

  • Calendar Sync

    5.0

  • Third Party Integrations

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$15/month

Value for money

Freshsales logo
4.5

0.7

SugarCRM logo
3.8

What users say about Freshsales' value for money

It is pretty easy to use. The ability to set up sales sequencing was nice and pretty easy to do.
Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful.
EngageBay logo

EngageBay

4.6
(420)

Integrated sales & marketing software for growing teams

Features

Total

EngageBay logo
SugarCRM logo

101

231

142

features in common

101

features in common

EngageBay logo

EngageBay user ratings

Functionality

4.6
(420)

Top features

  • Lead Nurturing

    5.0

  • Customer Segmentation

    5.0

  • Appointment Management

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$14.99/month

Value for money

EngageBay logo
4.7

0.9

SugarCRM logo
3.8

What users say about EngageBay's value for money

Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
HubSpot CRM logo

HubSpot CRM

4.5
(3.6K)

Everything you need to sell in one integrated suite

Features

Total

HubSpot CRM logo
SugarCRM logo

78

94

142

features in common

78

features in common

HubSpot CRM logo

HubSpot CRM user ratings

Functionality

4.3
(3.6K)

Top features

  • Real Time Notifications

    5.0

  • Relationship Tracking

    5.0

  • Opportunity Management

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$0

Value for money

HubSpot CRM logo
4.3

0.5

SugarCRM logo
3.8

What users say about HubSpot CRM's value for money

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Act! logo

Act!

3.7
(700)

Next-level relationships. Next-level results.

Features

Total

Act! logo
SugarCRM logo

89

104

142

features in common

89

features in common

Act! logo

Act! user ratings

Functionality

3.7
(700)

Top features

  • Client Management

    5.0

  • Search/Filter

    4.7

  • CRM

    4.6

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$30/month

Value for money

Act! logo
3.7

0.1

SugarCRM logo
3.8

What users say about Act!'s value for money

Their most recent "upgrade" has been filled with bugs and a lack desire to fix them. My consultants have been inundated with complaints they have passed on to ACT with no response.
I loved the software because of its user friendly platform and versatility. It allowed me to take great notes and individualize my conversations / emails with my clients.
Copper logo

Copper

4.4
(567)

The CRM designed for Google Workspace

Features

Total

Copper logo
SugarCRM logo

80

105

142

features in common

80

features in common

Copper logo

Copper user ratings

Functionality

4.1
(567)

Top features

  • Data Visualization

    5.0

  • Scheduling

    5.0

  • Opportunity Management

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$29/month

Value for money

Copper logo
4.1

0.3

SugarCRM logo
3.8

What users say about Copper's value for money

Worse, the feature is getting worse over time, which points to an out-of-control development process. For a more complete exploration, check this thread.
Best thing about it is the seamless integration with Gmail and the plugin that it provides within the email. Really like their training / help centre.
Really Simple Systems CRM logo

Really Simple Systems CRM

4.5
(429)

The Powerful CRM for Growing Teams

Features

Total

Really Simple Systems CRM logo
SugarCRM logo

110

174

142

features in common

110

features in common

Really Simple Systems CRM logo

Really Simple Systems CRM user ratings

Functionality

4.2
(429)

Top features

  • Customizable Reports

    5.0

  • Real Time Notifications

    5.0

  • Data Visualization

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$18/month

Value for money

Really Simple Systems CRM logo
4.5

0.7

SugarCRM logo
3.8

What users say about Really Simple Systems CRM's value for money

The service from RSS has been outstanding and they help to provide solutions and alternatives quickly and as best as they can.
I have really enjoyed using RSS for my day to day administration and for quoting purposes. It is an effective platform with lots of good features and work arounds.
Odoo  logo

Odoo

4.1
(638)

Full Suite of Integrated Business Apps

Features

Total

Odoo  logo
SugarCRM logo

86

381

142

features in common

86

features in common

Odoo  logo

Odoo user ratings

Functionality

4.1
(638)

Top features

  • Sales Reports

    5.0

  • Customizable Templates

    5.0

  • Cataloging/Categorization

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Value for money

Odoo  logo
4.0

0.2

SugarCRM logo
3.8

What users say about Odoo 's value for money

Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Pipedrive logo

Pipedrive

4.5
(2.8K)

CRM built by salespeople, for salespeople

Features

Total

Pipedrive logo
SugarCRM logo

86

163

142

features in common

86

features in common

Pipedrive logo

Pipedrive user ratings

Functionality

4.3
(2.8K)

Top features

  • Offline Form

    5.0

  • Online Forms

    5.0

  • Time on Site Tracking

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$15/month

Value for money

Pipedrive logo
4.4

0.6

SugarCRM logo
3.8

What users say about Pipedrive's value for money

Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
Bitrix24 logo

Bitrix24

4.1
(684)

100% free CRM, collaboration, and communication tool suite

Features

Total

Bitrix24 logo
SugarCRM logo

99

410

142

features in common

99

features in common

Bitrix24 logo

Bitrix24 user ratings

Functionality

4.2
(684)

Top features

  • Client Database

    5.0

  • Drag & Drop

    5.0

  • Search/Filter

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$61/month

Value for money

Bitrix24 logo
4.2

0.4

SugarCRM logo
3.8

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
Dynamics 365 logo

Dynamics 365

4.3
(4.9K)

ERP and CRM applications from Microsoft

Features

Total

Dynamics 365 logo
SugarCRM logo

56

118

142

features in common

56

features in common

Dynamics 365 logo

Dynamics 365 user ratings

Functionality

4.3
(4.9K)

Top features

  • Training Management

    5.0

  • Multi-Department/Project

    5.0

  • ROI Tracking

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$50/month

Value for money

Dynamics 365 logo
4.1

0.3

SugarCRM logo
3.8

What users say about Dynamics 365's value for money

The planning and financial organization helps the sales rise, helps keep good records of clients in line. Very user friendly if you know your computer well.
Everyone involved was impressed by the organization of the training and effectiveness of it. They offered us the ability to call anytime if we have any issues.
Claritysoft CRM logo

Claritysoft CRM

4.6
(127)

User-friendly customer relationship management software

Features

Total

Claritysoft CRM logo
SugarCRM logo

80

92

142

features in common

80

features in common

Claritysoft CRM logo

Claritysoft CRM user ratings

Functionality

4.3
(127)

Top features

  • CRM

    5.0

  • Pipeline Management

    5.0

  • Client Management

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$39/month

Value for money

Claritysoft CRM logo
4.7

0.9

SugarCRM logo
3.8

What users say about Claritysoft CRM's value for money

The customer service is OUTSTANDING and they are eager to assist with improvements and enhancements of the CRM. I am happy with this product and recommend it.
You will have nothing but positive feedback from this software, it is so useful, the email system, when you link it to your Outlook Calendar is amazing as well.
Vtiger CRM logo

Vtiger CRM

4.3
(331)

All-in-one CRM for small businesses

Features

Total

Vtiger CRM logo
SugarCRM logo

77

93

142

features in common

77

features in common

Vtiger CRM logo

Vtiger CRM user ratings

Functionality

4.2
(331)

Top features

  • Data Import/Export

    5.0

  • Alerts/Notifications

    5.0

  • Pipeline Management

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$42/month

Value for money

Vtiger CRM logo
4.5

0.7

SugarCRM logo
3.8

What users say about Vtiger CRM's value for money

This Software has the nice capabilities of assigning the workflow and also to know the status of the work. Search tool has the good performance enhancements.
The best part of the software is when I can add opportunities for my clients revenue for my future projects. It helps me to understand and work easily for my future revenue.
Apptivo logo

Apptivo

4.4
(686)

CRM for managing customer accounts

Features

Total

Apptivo logo
SugarCRM logo

61

69

142

features in common

61

features in common

Apptivo logo

Apptivo user ratings

Functionality

4.3
(686)

Top features

  • Customizable Fields

    5.0

  • Support Ticket Management

    5.0

  • For Small Businesses

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$10/month

Value for money

Apptivo logo
4.7

0.9

SugarCRM logo
3.8

What users say about Apptivo's value for money

We have not yet fully deployed the program, but to date our experience with the flexibility and ease of customization of the program seems to be outstanding.
We did not have to make our business fit their software, they fit Apptivo to our business. The Apptivo team is still available to help, so service is excellent.
Gold-Vision CRM logo

Gold-Vision CRM

4.7
(105)

Sales, marketing & support CRM

Features

Total

Gold-Vision CRM logo
SugarCRM logo

106

118

142

features in common

106

features in common

Gold-Vision CRM logo

Gold-Vision CRM user ratings

Functionality

4.5
(105)

Top features

  • Interaction Tracking

    5.0

  • Email Marketing

    5.0

  • Calendar/Reminder System

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$32.5/month

Value for money

Gold-Vision CRM logo
4.5

0.7

SugarCRM logo
3.8

What users say about Gold-Vision CRM's value for money

Two best things about Gold Vision from our point of view. Customer service is outstanding - The team is very responsive and great at helping us get the most out of the system.
The level of detail it provides, from opportunity to project delivery is great and provides all the data I need to track opportunities and projects, coupled with easy to use reports.
Salesmate logo

Salesmate

4.7
(80)

CRM, sales management, automation & acceleration software

Features

Total

Salesmate logo
SugarCRM logo

96

125

142

features in common

96

features in common

Salesmate logo

Salesmate user ratings

Functionality

4.6
(80)

Top features

  • Reporting/Analytics

    5.0

  • Workflow Management

    5.0

  • Task Management

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$15/month

Value for money

Salesmate logo
4.8

1.0

SugarCRM logo
3.8

What users say about Salesmate's value for money

It’s very mobile friendly on the app and easy to make calls, texts, emails and manage your CRM on your mobile device which is great for mobile and remote work. I love that flexibility aspect.
I love that there is excellent customer support. I like that it is easy to use, and that you can send and track emails through the system.
Keap logo

Keap

4.1
(1.1K)

An all-in-one CRM, sales and marketing automation software

Features

Total

Keap logo
SugarCRM logo

97

146

142

features in common

97

features in common

Keap logo

Keap user ratings

Functionality

4.1
(1.1K)

Top features

  • Campaign Planning

    5.0

  • Reminders

    5.0

  • Multi-Campaign

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$129/month

Value for money

Keap logo
3.8
SugarCRM logo
3.8

What users say about Keap's value for money

The interface is clean and easy to use. On first impressions it looked like the re-brand from InfusionSoft was a move good to keep things more simple.
I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation.
Nimble logo

Nimble

4.4
(1.8K)

Contact management & social relationship software

Features

Total

Nimble logo
SugarCRM logo

49

55

142

features in common

49

features in common

Nimble logo

Nimble user ratings

Functionality

4.2
(1.8K)

Top features

  • For Small Businesses

    5.0

  • Customizable Templates

    5.0

  • Tagging

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$24.9/month

Value for money

Nimble logo
4.3

0.5

SugarCRM logo
3.8

What users say about Nimble's value for money

Nimble is a great app that helps to keep great interactions with our customers. It helps to track the relationship between each clients and what they need in real time.
We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support.
Agile CRM logo

Agile CRM

4.1
(472)

Sales and marketing CRM for growing businesses

Features

Total

Agile CRM logo
SugarCRM logo

104

231

142

features in common

104

features in common

Agile CRM logo

Agile CRM user ratings

Functionality

4.1
(472)

Top features

  • Support Ticket Management

    5.0

  • Time & Expense Tracking

    5.0

  • Remote Access/Control

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(396)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$8.99

Value for money

Agile CRM logo
4.1

0.3

SugarCRM logo
3.8

What users say about Agile CRM's value for money

I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.