App comparison

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SugarCRM Logo

SugarCRM

3.8
(407)

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Empowering sales teams to drive growth, since 2004.

(19)

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SugarCRM Alternatives & Competitors

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Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Salesforce Sales Cloud logo
4.4
(18.3K)

Cloud-based CRM & Sales Automation

Features

Total

Salesforce Sales Cloud logo
SugarCRM logo

100

192

127

features in common

100

features in common

Salesforce Sales Cloud logo

Salesforce Sales Cloud user ratings

Functionality

4.4
(18.3K)

Top features

  • Template Management

    5.0

  • Drag & Drop

    5.0

  • Purchase Order Management

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$25/month

Value for money

Salesforce Sales Cloud logo
4.0

0.2

SugarCRM logo
3.8

What users say about Salesforce Sales Cloud's value for money

Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
Zoho CRM logo
4.3
(6.6K)

CRM software that helps you sell smarter, better, faster.

Features

Total

Zoho CRM logo
SugarCRM logo

111

201

127

features in common

111

features in common

Zoho CRM logo

Zoho CRM user ratings

Functionality

4.3
(6.6K)

Top features

  • Gamification

    5.0

  • Website Integration

    5.0

  • User Management

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$20/month

Value for money

Zoho CRM logo
4.3

0.5

SugarCRM logo
3.8

What users say about Zoho CRM's value for money

The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
EngageBay CRM logo
4.7
(681)

Integrated sales & marketing software for growing teams

Features

Total

EngageBay CRM logo
SugarCRM logo

93

226

127

features in common

93

features in common

EngageBay CRM logo

EngageBay CRM user ratings

Functionality

4.6
(681)

Top features

  • Multi-Account Management

    5.0

  • Customer Segmentation

    5.0

  • Transcripts/Chat History

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$14.99/month

Value for money

EngageBay CRM logo
4.7

0.9

SugarCRM logo
3.8

What users say about EngageBay CRM's value for money

Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Bitrix24 logo
4.2
(830)

100% free CRM, collaboration, and communication tool suite

Features

Total

Bitrix24 logo
SugarCRM logo

92

425

127

features in common

92

features in common

Bitrix24 logo

Bitrix24 user ratings

Functionality

4.2
(830)

Top features

  • Client Database

    5.0

  • HR Management

    5.0

  • Drag & Drop

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$61/month

Value for money

Bitrix24 logo
4.2

0.4

SugarCRM logo
3.8

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
HubSpot CRM logo
4.5
(4.1K)

Everything you need to sell in one integrated suite

Features

Total

HubSpot CRM logo
SugarCRM logo

68

82

127

features in common

68

features in common

HubSpot CRM logo

HubSpot CRM user ratings

Functionality

4.4
(4.1K)

Top features

  • For Mac Devices

    5.0

  • Relationship Tracking

    5.0

  • For Financial Institutions

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$0

Value for money

HubSpot CRM logo
4.3

0.5

SugarCRM logo
3.8

What users say about HubSpot CRM's value for money

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Freshsales logo
4.5
(608)

Sales management solution

Features

Total

Freshsales logo
SugarCRM logo

84

133

127

features in common

84

features in common

Freshsales logo

Freshsales user ratings

Functionality

4.4
(608)

Top features

  • Third-Party Integrations

    5.0

  • Territory Management

    5.0

  • Sales Reports

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$9/month

Value for money

Freshsales logo
4.4

0.6

SugarCRM logo
3.8

What users say about Freshsales' value for money

It is pretty easy to use. The ability to set up sales sequencing was nice and pretty easy to do.
Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful.
Pipedrive logo
4.5
(2.9K)

CRM built by salespeople, for salespeople

Features

Total

Pipedrive logo
SugarCRM logo

83

166

127

features in common

83

features in common

Pipedrive logo

Pipedrive user ratings

Functionality

4.3
(2.9K)

Top features

  • Online Forms

    5.0

  • Offline Form

    5.0

  • Inbox Management

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$14/month

Value for money

Pipedrive logo
4.4

0.6

SugarCRM logo
3.8

What users say about Pipedrive's value for money

Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
Act! logo
3.8
(747)

Next-level relationships. Next-level results.

Features

Total

Act! logo
SugarCRM logo

85

99

127

features in common

85

features in common

Act! logo

Act! user ratings

Functionality

3.8
(747)

Top features

  • Reporting & Statistics

    5.0

  • Client Management

    5.0

  • Activity Dashboard

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$30/month

Value for money

Act! logo
3.8
SugarCRM logo
3.8

What users say about Act!'s value for money

Their most recent "upgrade" has been filled with bugs and a lack desire to fix them. My consultants have been inundated with complaints they have passed on to ACT with no response.
I loved the software because of its user friendly platform and versatility. It allowed me to take great notes and individualize my conversations / emails with my clients.
Odoo  logo
4.1
(797)

Full Suite of Integrated Business Apps

Features

Total

Odoo  logo
SugarCRM logo

82

372

127

features in common

82

features in common

Odoo  logo

Odoo user ratings

Functionality

4.1
(797)

Top features

  • Shopping Cart

    5.0

  • Quotes/Estimates

    5.0

  • Customizable Templates

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Value for money

Odoo  logo
4.0

0.2

SugarCRM logo
3.8

What users say about Odoo 's value for money

Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Copper logo
4.4
(582)

The CRM designed for Google Workspace

Features

Total

Copper logo
SugarCRM logo

72

98

127

features in common

72

features in common

Copper logo

Copper user ratings

Functionality

4.1
(582)

Top features

  • Data Visualization

    5.0

  • Scheduling

    5.0

  • Opportunity Management

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$23/month

Value for money

Copper logo
4.1

0.3

SugarCRM logo
3.8

What users say about Copper's value for money

Worse, the feature is getting worse over time, which points to an out-of-control development process. For a more complete exploration, check this thread.
Best thing about it is the seamless integration with Gmail and the plugin that it provides within the email. Really like their training / help centre.
Spotler CRM logo
4.5
(462)

The Powerful CRM for Growing Teams

Features

Total

Spotler CRM logo
SugarCRM logo

100

168

127

features in common

100

features in common

Spotler CRM logo

Spotler CRM user ratings

Functionality

4.2
(462)

Top features

  • Pipeline Management

    5.0

  • Customizable Reports

    5.0

  • Source Tracking

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$17/month

Value for money

Spotler CRM logo
4.5

0.7

SugarCRM logo
3.8

What users say about Spotler CRM's value for money

The service from RSS has been outstanding and they help to provide solutions and alternatives quickly and as best as they can.
I have really enjoyed using RSS for my day to day administration and for quoting purposes. It is an effective platform with lots of good features and work arounds.
Claritysoft CRM logo
4.5
(167)

User-friendly customer relationship management software

Features

Total

Claritysoft CRM logo
SugarCRM logo

76

88

127

features in common

76

features in common

Claritysoft CRM logo

Claritysoft CRM user ratings

Functionality

4.3
(167)

Top features

  • Real-Time Notifications

    5.0

  • For Small Businesses

    5.0

  • Customizable Fields

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$49/month

Value for money

Claritysoft CRM logo
4.7

0.9

SugarCRM logo
3.8

What users say about Claritysoft CRM's value for money

The customer service is OUTSTANDING and they are eager to assist with improvements and enhancements of the CRM. I am happy with this product and recommend it.
You will have nothing but positive feedback from this software, it is so useful, the email system, when you link it to your Outlook Calendar is amazing as well.
Gold-Vision CRM logo
4.6
(123)

Sales, marketing & support CRM

Features

Total

Gold-Vision CRM logo
SugarCRM logo

94

104

127

features in common

94

features in common

Gold-Vision CRM logo

Gold-Vision CRM user ratings

Functionality

4.5
(123)

Top features

  • Email Marketing

    5.0

  • Mobile Access

    5.0

  • Alerts/Escalation

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$38/month

Value for money

Gold-Vision CRM logo
4.5

0.7

SugarCRM logo
3.8

What users say about Gold-Vision CRM's value for money

We ended up with a lot of bespoke work done and I'm pleased to say it suits our needs perfectly. The version 8 upgrade went smoothly and we love the new interface.
Two best things about Gold Vision from our point of view. Customer service is outstanding - The team is very responsive and great at helping us get the most out of the system.
Dynamics 365 logo
4.4
(5.5K)

ERP and CRM applications from Microsoft

Features

Total

Dynamics 365 logo
SugarCRM logo

53

115

127

features in common

53

features in common

Dynamics 365 logo

Dynamics 365 user ratings

Functionality

4.3
(5.5K)

Top features

  • Trend Analysis

    5.0

  • HR Management

    5.0

  • For Real Estate

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$50/month

Value for money

Dynamics 365 logo
4.1

0.3

SugarCRM logo
3.8

What users say about Dynamics 365's value for money

The planning and financial organization helps the sales rise, helps keep good records of clients in line. Very user friendly if you know your computer well.
Everyone involved was impressed by the organization of the training and effectiveness of it. They offered us the ability to call anytime if we have any issues.
Apptivo logo
4.4
(711)

CRM for managing customer accounts

Features

Total

Apptivo logo
SugarCRM logo

59

69

127

features in common

59

features in common

Apptivo logo

Apptivo user ratings

Functionality

4.3
(711)

Top features

  • Customizable Fields

    5.0

  • For Small Businesses

    5.0

  • Communication Management

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$10/month

Value for money

Apptivo logo
4.7

0.9

SugarCRM logo
3.8

What users say about Apptivo's value for money

We have not yet fully deployed the program, but to date our experience with the flexibility and ease of customization of the program seems to be outstanding.
We did not have to make our business fit their software, they fit Apptivo to our business. The Apptivo team is still available to help, so service is excellent.
Nimble logo
4.4
(1.8K)

Contact management & social relationship software

Features

Total

Nimble logo
SugarCRM logo

52

60

127

features in common

52

features in common

Nimble logo

Nimble user ratings

Functionality

4.2
(1.8K)

Top features

  • Reminders

    5.0

  • For Small Businesses

    5.0

  • Tagging

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$24.9/month

Value for money

Nimble logo
4.3

0.5

SugarCRM logo
3.8

What users say about Nimble's value for money

Nimble is a great app that helps to keep great interactions with our customers. It helps to track the relationship between each clients and what they need in real time.
We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support.
Keap logo
4.1
(1.2K)

An all-in-one CRM, sales and marketing automation software

Features

Total

Keap logo
SugarCRM logo

82

135

127

features in common

82

features in common

Keap logo

Keap user ratings

Functionality

4.1
(1.2K)

Top features

  • Reminders

    5.0

  • Campaign Scheduling

    5.0

  • Multi-Campaign

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$129/month

Value for money

Keap logo
3.8
SugarCRM logo
3.8

What users say about Keap's value for money

The interface is clean and easy to use. On first impressions it looked like the re-brand from InfusionSoft was a move good to keep things more simple.
I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation.
Agile CRM logo
4.1
(519)

Sales and marketing CRM for growing businesses

Features

Total

Agile CRM logo
SugarCRM logo

90

221

127

features in common

90

features in common

Agile CRM logo

Agile CRM user ratings

Functionality

4.1
(519)

Top features

  • Support Ticket Management

    5.0

  • Engagement Tracking

    5.0

  • Click Tracking

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$8.99

Value for money

Agile CRM logo
4.1

0.3

SugarCRM logo
3.8

What users say about Agile CRM's value for money

I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
Close logo
4.7
(159)

The all-in-one CRM for fast-growing sales teams.

Features

Total

Close logo
SugarCRM logo

82

130

127

features in common

82

features in common

Close logo

Close user ratings

Functionality

4.3
(159)

Top features

  • Marketing Automation

    5.0

  • Third-Party Integrations

    5.0

  • Call Recording

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$49/month

Value for money

Close logo
4.4

0.6

SugarCRM logo
3.8

What users say about Close's value for money

I like the cost above all else. We used a more expensive CRM for a while and were thrilled to find out about Close.io and its low price in comparison.
Excellent support, great founders, great desktop app for Mac, and very easy to use plus onboard team members with.
ActiveCampaign logo
4.6
(2.4K)

Email Marketing, Marketing Automation, CRM/Sales Automation

Features

Total

ActiveCampaign logo
SugarCRM logo

93

140

127

features in common

93

features in common

ActiveCampaign logo

ActiveCampaign user ratings

Functionality

4.5
(2.4K)

Top features

  • For Startups

    5.0

  • Real Time Data

    5.0

  • Email Templates

    5.0

SugarCRM logo

SugarCRM user ratings

Functionality

3.8
(407)

Top features

  • Territory Management

    5.0

  • For Startups

    5.0

  • Interaction Tracking

    4.6

Pricing

Starting from

$15/month

Value for money

ActiveCampaign logo
4.4

0.6

SugarCRM logo
3.8

What users say about ActiveCampaign's value for money

The team is great with helping you troubleshoot any problems and my team loves how easy it is to use.