vcita Reviews - Page 4

I like to have all on one platform, easily accessible and ready to use. I like that all is organized for me, through a simple sign up forms and making it all look great through ease of design. The features of design and creating campaigns through email marketing was also easy to use and the looks where great.

There were some combinations when making events and planning the calendar that took some tweaking. Sometimes there was a problem with calendar integration to all other calendars, but it was fixable.

I like the interface and easy to use set up features. I like the customer facing portal and how easy it is to customize for my business. The ability to set up schedules is decent and makes client booking simpler.

What I don't like is the lack of flexibility in setting up packages of sessions and allowing clients to book their package sessions. Also the discount offerings are limited and ability to set up group class registration isn't convenient.

What I appreciate most about vcita is that it is a one-stop shop where I have all the information I need about a particular client. By automating appointments and reminders, generating professional-looking invoices and receipts easily, and providing a welcoming and professional-looking portal for prospective clients, vcita allows me to focus on the important work that can't be automated.

There were some integration issues at the beginning with gmail calendar. It would be nice to be able to select more than multiple currencies.

It’s easy to use. My clients love the reminders.

I can’t have 2 different clients with the same email address. I am patiently waiting for the fix.

Easy to use; Knowledgeable and friendly staff; Very reasonable pricing; Flexible implementation

Limited CRM integrations Inability to schedule with a team vs an individual

Scheduling of appointments and keeping contacts organized. Records of payments and tracking of invoices.

Haven't found anything I don't like about Vcita.

easy to use reliable nice design features customizable options text alerts are the best

needs a chat feature would like to have more design options online calendar tool accessible from phone

I'm the girl that hates computers! I feel so bogged down & almost paralyzed when I have to "figure out" how to navigate through new programs & software! But with Vcita, I feel like a pro. It's been so easy for me to master. All the way from the desktop version to the mobile app!! It's given me the confidence I need to manage my business.

When navigating through my contact list, I will stop at a clients info & get what I need. But when I'm done & try to go back to the contact list, it takes me back to the top. (At the A's) And it's pretty slow scrolling all the way back down again.

I love that this one app and web software acts as my invoicing system, accounting software, scheduling system, and CRM.

I have only two issues with vCita. 1. Accounting is not very robust. I wish it offered better reporting and filters when watching over the business finances. 2. I would like more control and customization over the look of the invoices. They are very functional and they make it easy for me to send and get paid. I would like to be able to customize the look more and add more options like a la carte services and custom services.

It seamlessly connects with my Google calendar, I never have to double check.

It doesn't have a Zoom for appointments.

Easy to promote and simple for people to connect. It also was extremely easy to hook into my website through wordpress

I would love to have a system that somehow was responsive to the relationship based systems such as LinkedIn, FB, Twitter etc..

No pros were added to this review

I would like to see a more in depth section for client notes for those of us in the health industry. I am curious to learn more about any syncing abilities with financing softwares. Thank you, Romi

The thing I like most about using vcita as my business appointment scheduling is he ease around the dashboard.

Only downside to using the vcita was the redirection page, moving customers away from my company website.

Easy to use and configure, the clients are is very nice and the open API helps a lot. For a regular appointment system provides all of what is needed.

However, when coming to multi lingual capability, customisations, shopping cart (or multiple bookings in one single reservation) and the time to update the product or integrate new features, the system is very weak compared to your competitors. The lack of such capabilities made me start using a another software. You just have to read the Facebook forum to see how many clients are not happy with the product.

Ease of use and the customer service is above and beyond my expectations

The mobile functions could be improved.

I love how easy it is to setup and use the software. It's easy for people to schedule appointments and it is extremely helpful at keeping things organized and running smoothly.

Sometimes the software is a little buggy and this can be an annoyance but not necessarily a deal breaker.

Professional schedule appearance is nice for my clients

The interface on the phone - the app will help me. Is it out? Also I think that it syncs with part of my iCal settings but not others . The other day someone scheduled something when I already had something in the I -calendar . Perhaps I had that other thing set as a different color in the I cal interface as opposed to all the color that represents my clients ? Not sure why the window popped up as available to the client ?

Easy to set up. Great customer support & training. Works great with my google calendar. User friendly.

There are no cons at the moment. Everything is what I had hoped for & anticipated. The customer support is great!

it worked for the one event I used it for.

They are a foreign company will scrupulous business practices.

Allison, I am sorry you have such a negative perspective on our business practices, but the information you provided is inaccurate. 1. vCita is a US company, with offices in Bellevue WA - you're welcome to visit us next time you're in the Seattle area 2. When you sign up for an annual subscription you get a 14 day free trial. At checkout, we are very clear of the date you will be charged for your...

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Easy accessibility of information; calendar is easy to follow; colour coding is a plus; reminders of appointments are amazing and so helpful; customer service is very responsive; new ideas , blog and tutorials are helpful too.

Not sure at this time - maybe the wish to have more newsletter access at my current level

This software is easy to set up. Customer service walked us through the whole process.

Clients had a hard time navigating the appointment process.

The most powerful thing is : I'm able with Vcita to give a working ecosystem for the prospects and my customers. That give me a serious advantage to do marketing campaigns smoothly ... Having a global overview and go deeper if need is very comfortable to me

the invoice are not completely suitable for the french market, some line are missing into the invoices or I don't know how to do it.

The ease in which I can set up a new item and the experience my customers get when they access the software on their device.

That I cannot get it to sync to Wave Accounting