Customer Communications Management Software with Third Party Integration

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24 apps

Daylite for Mac   

320
Mac CRM & Project Management for small business
Daylite is a Mac CRM that helps small businesses remember every detail, communication, and next steps for their clients so they can manage more client projects as well as keep track of their day-to-day and personal stuff all in one place. Read more about Daylite for Mac
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Mac CRM & Project Management for small business
Daylite is a Mac CRM that helps small businesses remember every detail, communication, and next steps for their clients so they can manage more client projects as well as keep track of their day-to-day and personal stuff all in one place. Read more about Daylite for Mac
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HelpDesk   

17
Ticketing software for effortless customer support
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction. Read more about HelpDesk
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Ticketing software for effortless customer support
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction. Read more about HelpDesk
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Zendesk   

2,399
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Bitrix24   

427
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE CRM, customer communication and helpdesk. Cloud, mobile, open source. Used by 5 million businesses. Get your free multichannel contact center today and manage email, phone calls, live chat, messengers and social network customer requests in one place. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE CRM, customer communication and helpdesk. Cloud, mobile, open source. Used by 5 million businesses. Get your free multichannel contact center today and manage email, phone calls, live chat, messengers and social network customer requests in one place. Read more about Bitrix24
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ReminderCall.com   

111
Appointment reminder system for the medical industry
ReminderCall.com is a cloud-based appointment reminder system designed to help small to large practices within the medical industry send automated reminders to patients through calls, emails and text messages from existing EHR, EMR and other scheduling software that the business already uses. Read more about ReminderCall.com
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Appointment reminder system for the medical industry
ReminderCall.com is a cloud-based appointment reminder system designed to help small to large practices within the medical industry send automated reminders to patients through calls, emails and text messages from existing EHR, EMR and other scheduling software that the business already uses. Read more about ReminderCall.com
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Maropost   

8
On-Demand digital marketing and campaign management solution
Address products to the right audience by creating and analyzing targeted marketing campaigns with Maropost, an interactive marketing & campaign management tool. Read more about Maropost
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On-Demand digital marketing and campaign management solution
Address products to the right audience by creating and analyzing targeted marketing campaigns with Maropost, an interactive marketing & campaign management tool. Read more about Maropost
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LiveAgent   

937
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Beekeeper   

62
The Essential Platform for Frontline Workers
Beekeeper’s mobile platform is the single point of contact for your frontline workforce. We bring communications and tools together to increase business agility, productivity, and safety. Read more about Beekeeper
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The Essential Platform for Frontline Workers
Beekeeper’s mobile platform is the single point of contact for your frontline workforce. We bring communications and tools together to increase business agility, productivity, and safety. Read more about Beekeeper
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Moxtra   

12
Your Client Portal, Your OneStop Digital Experience.
Get a OneStop Client Portal, under your brand, to drive and manage the continuous connections that are critical for your business. Read more about Moxtra
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Your Client Portal, Your OneStop Digital Experience.
Get a OneStop Client Portal, under your brand, to drive and manage the continuous connections that are critical for your business. Read more about Moxtra
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amoCRM  

131
Messenger-based sales tool for SMBs and entrepreneurs
Communicate with customers in a flash with amoCRM’s one-click calling, full email sync, social media and messenger integrations. Built for SMBs and entrepreneurs. Read more about amoCRM
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Messenger-based sales tool for SMBs and entrepreneurs
Communicate with customers in a flash with amoCRM’s one-click calling, full email sync, social media and messenger integrations. Built for SMBs and entrepreneurs. Read more about amoCRM
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Trengo  

18
Collaborative inbox for all communication channels.
Trengo is a collaboration platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls. Read more about Trengo
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Collaborative inbox for all communication channels.
Trengo is a collaboration platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls. Read more about Trengo
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Atom  

3
Artificial Intelligence (AI)-based conversational platform
Atom help businesses streamline communication with clients using AI technology. organizations can view, organize, and respond to client messages related to shopping or customer service across a variety of applications like Telegram, WhatsApp, Instagram, Messenger, and more on a centralized portal. Read more about Atom
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Artificial Intelligence (AI)-based conversational platform
Atom help businesses streamline communication with clients using AI technology. organizations can view, organize, and respond to client messages related to shopping or customer service across a variety of applications like Telegram, WhatsApp, Instagram, Messenger, and more on a centralized portal. Read more about Atom
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RingCentral Engage Digital  

1
Unified management tool for customer service conversations
RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees. Read more about RingCentral Engage Digital
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Unified management tool for customer service conversations
RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees. Read more about RingCentral Engage Digital
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Zoho Desk  

1,620
Cloud-based help desk platform
Zoho Desk is a web-based customer communication management application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Read more about Zoho Desk It's customizable, convenient to use.
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Cloud-based help desk platform
Zoho Desk is a web-based customer communication management application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Read more about Zoho Desk It's customizable, convenient to use.
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FreeAgent CRM  

48
Unleash your team's potential with the next generation CRM
FreeAgent CRM delivers a next-gen work experience. Our cloud-based platform help teams unlock productivity and grow sales effortlessly. Read more about FreeAgent CRM
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Unleash your team's potential with the next generation CRM
FreeAgent CRM delivers a next-gen work experience. Our cloud-based platform help teams unlock productivity and grow sales effortlessly. Read more about FreeAgent CRM
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JivoChat  

53
Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more… Read more about JivoChat
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Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more… Read more about JivoChat
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Quiq Messaging  

34
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat. Read more about Quiq Messaging
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Business messaging solution - SMS, FB Messenger, Kik, & Chat
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat. Read more about Quiq Messaging
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Smith.ai Chat  

21
Smith.ai Live Chat & AI Chatbot is the superior 24/7 service
Support existing clients and new leads with questions when our live chat agents answer and triage support requests. Read more about Smith.ai Chat
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Smith.ai Live Chat & AI Chatbot is the superior 24/7 service
Support existing clients and new leads with questions when our live chat agents answer and triage support requests. Read more about Smith.ai Chat
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TopBuilder  

14
CRM, sales and marketing for contractors and home builders
TopBuilder is a cloud-based sales, CRM (customer relationship management), and marketing software for contractors and home builders. The platform offers a range of features including email marketing management, lead capture, bid management, document generation, quoting, and more. Read more about TopBuilder
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CRM, sales and marketing for contractors and home builders
TopBuilder is a cloud-based sales, CRM (customer relationship management), and marketing software for contractors and home builders. The platform offers a range of features including email marketing management, lead capture, bid management, document generation, quoting, and more. Read more about TopBuilder
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TrueDialog  

13
Enterprise-Grade SMS Text Messaging Platform with SMS API
Enterprise-Grade SMS Texting Software is Built for Big Business, yet Made Easy for Small Business. Now in our 9th year serving customers, we have direct carrier connections, a robust ISO 9001 cloud database and dozens of pre-built features with a full UI or SMS API. Read more about TrueDialog More Features. Half the Price.
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Enterprise-Grade SMS Text Messaging Platform with SMS API
Enterprise-Grade SMS Texting Software is Built for Big Business, yet Made Easy for Small Business. Now in our 9th year serving customers, we have direct carrier connections, a robust ISO 9001 cloud database and dozens of pre-built features with a full UI or SMS API. Read more about TrueDialog More Features. Half the Price.
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Knowledge Center  

13
Knowledge Management Platform for Customer Service
Unymira's Knowledge Center is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more. Read more about Knowledge Center
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Knowledge Management Platform for Customer Service
Unymira's Knowledge Center is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more. Read more about Knowledge Center
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Intelledox  

10
Guided Forms, Doc-Gen, Workflow, Integrations | Next-Gen CCM
Intelledox is a cloud-based solution designed to help businesses automate processes for customer service, on-boarding, and acquisition. The custom form builder lets users collect information for loan applications, claims, and other documents, streamlining cross-channel interaction across pipelines. Read more about Intelledox
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Guided Forms, Doc-Gen, Workflow, Integrations | Next-Gen CCM
Intelledox is a cloud-based solution designed to help businesses automate processes for customer service, on-boarding, and acquisition. The custom form builder lets users collect information for loan applications, claims, and other documents, streamlining cross-channel interaction across pipelines. Read more about Intelledox
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Qordoba  

3
Get your team writing as one.
Qordoba is an AI writing assistant for businesses. What makes it powerful is the style guide platform behind it, which enables you to customize writing guidelines to your unique brand and helps everyone at your company write with the same style, terminology, and brand voice. Read more about Qordoba
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Get your team writing as one.
Qordoba is an AI writing assistant for businesses. What makes it powerful is the style guide platform behind it, which enables you to customize writing guidelines to your unique brand and helps everyone at your company write with the same style, terminology, and brand voice. Read more about Qordoba
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Brand Embassy  

1
Social Customer Service Software
Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat. Read more about Brand Embassy
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Social Customer Service Software
Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat. Read more about Brand Embassy
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