App comparison
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Customer Experience Software
Last updated: April 2026
306 software options
Sponsored
Zoho CRM Plus
5
37
4
26
3
5
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Customer Experience platform
Read more about Zoho CRM Plus
BlueConic
5
6
4
2
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer data platform (CDP)
Read more about BlueConic
ChurnZero
5
97
4
30
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement & retention for subscription businesses
Read more about ChurnZero
SurveySparrow
5
70
4
39
3
7
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for creating and managing feedback and surveys
Read more about SurveySparrow
Alchemer
5
210
4
76
3
22
2
7
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management and online survey platform
Read more about Alchemer
Sogolytics
5
537
4
170
3
18
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Read more about Sogolytics
Preferred Patron Loyalty
5
102
4
6
3
0
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative Loyalty Programs, Customer Engagement & Gift Card
Read more about Preferred Patron Loyalty
Uberall
5
22
4
14
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management software for retail businesses
Read more about Uberall
Fin
5
9
4
4
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI agent for customer service
Read more about Fin
Thought Industries
5
51
4
23
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Leading Customer Learning & Intelligence Platform
Read more about Thought Industries
Waitwhile
5
48
4
10
3
5
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Waitlist app & queue management system for every business
Read more about Waitwhile
Zoho CRM
5
3.5K
4
2.3K
3
782
2
171
1
81
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Zoho CRM
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
SurveyLegend
5
633
4
287
3
36
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mobile-friendly survey management platform
Read more about SurveyLegend
livepro
5
149
4
30
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management system
Read more about livepro
ReviewInc
5
29
4
5
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management and customer experience software unite
Read more about ReviewInc
Weave
5
414
4
153
3
47
2
20
1
34
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
Read more about Weave
ReviewTrackers
5
125
4
40
3
4
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Review monitoring software for multi-location businesses
Read more about ReviewTrackers
ZyraTalk
5
14
4
1
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Only AI Customer Service Solution You Need
Read more about ZyraTalk
CSAT.AI
A Customer Service QA and CX Platform Built for Today!
Read more about CSAT.AI
Scuba
Transform customer experience with continuous intelligence
Read more about Scuba
Transformd
5
4
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transform your digital experiences.
Read more about Transformd
QuickMetrix
5
5
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI BASED ONLINE REPUTATION MANAGEMENT SOFTWARE
Get Insights on your brand and compare with competition
Build Executive Dashboards and Reports to share wi
Read more about QuickMetrix
VideoAsk
5
56
4
12
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get personal with face-to-face interactions: at scale
Read more about VideoAsk
OneHash CRM
5
33
4
17
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
World's 1st FaaS(FOSS+SaaS)
Read more about OneHash CRM
