getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software with Reporting & Statistics (2026) - Page 4

Last updated: March 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

393 software options

Zoho Creator logo

An all-in-one AI-based low-code app development software

learn more
Zoho Creator is an AI-based, low-code platform that enables users to build custom apps, automate workflows, manage data, and enhance business efficiency. It supports enterprise architecture, legacy system modernization, and digital transformation with integrations and built-in analytics.

Read more about Zoho Creator

Users also considered
Survicate logo
Category Leaders

Collect, analyze, and act on customer feedback

learn more
Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

Read more about Survicate

Users also considered
facelift logo

Own the Social Media Game.

learn more
facelift Care offers a multi-layered solution to best evolve as well as manage your customer experience across all social media channels.

Read more about facelift

Users also considered
JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

learn more
JustCall is a modern communication platform with AI insights, call management, SMS, and CRM integrations to boost customer experience.

Read more about JustCall

Users also considered
AskNicely logo

Make every customer experience awesome, every time.

learn more
AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework.

Read more about AskNicely

Users also considered
Userback logo

Understand what users want, and build what they love.

learn more
Userback is a powerful tool for collecting fast visual feedback from any website or application. Simply add the Userback feedback widget to your website and let customers easily provide highly-contextual visual feedback with video and annotated screenshots.

Read more about Userback

Users also considered
SurveyLab logo

Survey software and questionnaire tool

learn more
Best survey tool for customer experience tracking and management. CSAT, NPS / NPS2, CES and closed loop process support.

Read more about SurveyLab

Users also considered
SurveySparrow logo

Software for creating and managing feedback and surveys

learn more
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Read more about SurveySparrow

Users also considered
Qwary logo

Survey software for hospitality, retail, and other sectors

learn more
Qwary is a customer experience management software designed to help businesses in the hospitality, retail, healthcare, education, and other sectors gain insights into customer and employee feedback. Administrators can gain insights into net promoter score (NPS), customer effort score (CES), and customer satisfaction score (CSAT) on a unified interface.

Read more about Qwary

Users also considered
Oktopost logo

We make it measurable

learn more
Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

Read more about Oktopost

Users also considered
Zonka Feedback logo

Turn feedback into intelligence, action, and growth

learn more
Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

Read more about Zonka Feedback

Users also considered
VideoAsk logo

Get personal with face-to-face interactions: at scale

learn more
VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale.

Read more about VideoAsk

Users also considered
Glassbox logo
Category Leaders

Cloud-based web analytics tool for marketers.

learn more
Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and manage customer journeys across applications. The solution offers various features such as session replays, funnel analysis, mobile app analytics, data capturing, digital record keeping, heatmaps, error analysis, and more. Glassbox also facilitates third-party interaction with various applications such as Google Analytics and Adobe Analytics.

Read more about Glassbox

Users also considered
Kustomer logo

Modern Customer Service Software For Customer-First Brands

learn more
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Users also considered
Whatfix logo

Accelerate Digital Adoption

learn more
Whatfix augments your customer experience with personalised onboarding & help and lets you optimise all your interactions with users for maximum effectiveness

Read more about Whatfix

Users also considered
Groove logo

Cloud-based helpdesk solution for small businesses

learn more
Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more.

Read more about Groove

Users also considered
Delighted logo

Cloud-based customer and employee experience platform

learn more
Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

Read more about Delighted

Users also considered
Great Recruiters logo

Real-time candidate feedback platform for recruitment teams

learn more
Great Recruiters is an online feedback collection tool that enables recruitment teams and departments to rate performance based on real time candidate reviews

Read more about Great Recruiters

Users also considered
GUIDEcx logo

Client onboarding and project management software

learn more
GUIDEcx is a customer onboarding platform designed with customer experience in mind. Engage customers in a transparent implementation process, speed up time to value, and reduce churn.

Read more about GUIDEcx

Users also considered
Waitwhile logo

Waitlist app & queue management system for every business

learn more
Waitwhile is a waitlist app & queue management system, built to eliminate wait times. Trusted by 10k+ businesses incl. IKEA & Lululemon.

Read more about Waitwhile

Users also considered
Listen360 logo

Build a solid reputation with reduced churn & good reviews.

learn more
Franchise feedback platform with post-visit surveys, sentiment monitoring, review growth tools, dashboards, and loyalty insights.

Read more about Listen360

Users also considered
Fullstory logo

Every data point has a story to tell

learn more
Fullstory surfaces the sentiment between clicks so enterprises can create better products and experiences that win lifelong loyalty.

Read more about Fullstory

Users also considered
LoopedIn logo

Product roadmap and idea management software

learn more
LoopedIn is a product roadmap software that helps businesses collect feedback, manage ideas, announce updates, and more from within a unified platform. Staff members can create white-labeled public idea boards to let customers, website visitors and other stakeholders submit and vote on ideas.

Read more about LoopedIn

Users also considered
Spark Chart logo
Category Leaders

Survey software for business consultants and leaders

learn more
Spark Chart is an Australian survey software solution with 24 x 7 expert support and advice. Data can be stored in Australia. Features include customizable surveys and branding, ready-made templates, comprehensive deployment options, conditional logic and powerful reporting analytics & sharing.

Read more about Spark Chart

Users also considered
Unifocus logo

Unifocus: Scalable Ops & Workforce Tech for Hotels

learn more
Unifocus is an all-in-one platform for hotels that unifies workforce management and operations. It features AI-driven scheduling, time tracking, task management, mobile apps, and real-time analytics to optimize labor, ensure compliance, and boost guest service.

Read more about Unifocus

Users also considered