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Top Rated Event Management Software with Live Chat in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Live chat enables real-time communication with attendees, facilitates networking, and allows instant feedback during events. It helps address questions without disrupting proceedings and supports interactions between participants, hosts, and support teams. Our reviewers in event management software rated this feature as important.

3 Best Event Management Software with Live Chat

  • Webex Suite - Highest rated for live chat
  • GoTo Webinar
  • Zoom Events and Webinars

See other top Event Management products with live chat

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the event management software category. They also needed to have sufficient reviews about live chat, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for live chat based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Webex Suite logo
4.4
(7.3K)
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User insights about the live chat feature

Reviewers indicate that Webex Suite's live chat enhances meeting engagement and collaboration by allowing participants to communicate without interrupting the speaker. They appreciate the ability to chat with all participants or privately with specific individuals. Users report that live chat is useful for sharing links, asking questions, and providing real-time feedback. However, some find the menu difficult to navigate and the text visibility unclear. Overall, they find it a valuable tool for interactive sessions and efficient communication.
“Live Chat helps the audience in the meeting to engage and express their ideass in a text format. Live Chat can also be used for QnA Purpose where audience can communicate with the meeting host and ask many number of questions to get answered. Live Chat also gives liability to the users or anyone present in the meeting to share any sort of text information with everyone in the meet. It helps meeting to be more engaging and collaborative. ”
IP

Ishaan P.

Software Engineer Intern

“While your conferencing you can talk in the chat and It updates automatically, also, It doesn't interrupts the host or the videos, in the contrary, Is an excellent complement for the subject your touching in the meeting, to asign tasks and some other activities.”
PC

Patricia C.

Sales Consultant

Event Management key features coverage

Webex Suite offers 4 out of the 6 key features for Event Management software identified by reviewers:

Registration Management4.6
Event Scheduling4.6
Attendee Management4.6
Customizable Forms
Mobile Access4.4
Payment Processing

Pros and cons based on 7,395 verified reviews

54% of users rated Webex Suite 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 7,395 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Cons:

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details

Pricing

Starting price:$25 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

GoTo Webinar logo
4.5
(2K)
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User insights about the live chat feature

Reviewers appreciate GoTo Webinar's live chat for its role in facilitating real-time interaction and engagement during webinars. They find it useful for asking questions, reporting technical issues, and interacting with hosts and other attendees. Users note that the live chat is intuitive and easy to use, although some mention that the user interface could be improved. They value the ability to chat privately or publicly, which helps in maintaining the flow of the session without interruptions. Overall, they find it a beneficial feature for enhancing communication and participation.
“The live chat feature is commonly used for Q&A sessions, where participants can submit their questions to presenters. Presenters can then address these questions directly, fostering clarity and understanding among the attendees.”
BJ

Beatrice J.

Consultant

“The live chat enables communication between the presenter and the attendees whereby participants can ask questions, share comments and even give feedback involving the webinar.”
AM

Agnes M.

IT manager

Event Management key features coverage

GoTo Webinar offers 6 out of the 6 key features for Event Management software identified by reviewers:

Registration Management4.4
Event Scheduling4.5
Attendee Management4.5
Customizable Forms4.7
Mobile Access4.4
Payment Processing4.2

Pros and cons based on 2,070 verified reviews

59% of users rated GoTo Webinar 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 2,070 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive online training

Versatile virtual conferences

Seamless integration with tools

Effective webinar hosting

Facilitates learning and training

Cons:

Dependence on strong internet

Outdated compared to competitors

Audio control issues

High cost concerns

Complicated download and installation

See pros and cons details

Pricing

Starting price:$59 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Zoom Events and Webinars logo
4.7
(6K)
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User insights about the live chat feature

Reviewers highlight that Zoom Events and Webinars' live chat is essential for real-time interaction without disrupting the speaker. They appreciate the ability to chat publicly or privately, which helps in addressing questions and sharing links. Users find it easy to use, secure, and fast, with minimal lag. They also value the feature for enhancing engagement and providing instant feedback. However, some mention the need for improvements in chat organization and personalization features. Overall, they find it a critical tool for effective communication during webinars.
“Live chat is critical since it is the ain engagement media for organizers, panelists, and audience to connect. With chat, the organizer can give the announcement to the audience, also receive feedback from them. From audience to audience it is also a media to interact to each other without disrupting the event.”
TA

Tito A.

Program Development Manager

“You have the ability to send a message to the entire group and it can be an interactive tool to be used among the participants. Instead of talking over the mic and dragging the meeting length, live chats enable communication yet keeping the program on time. ”
TD

Tenzin D.

Coding specialist

Event Management key features coverage

Zoom Events and Webinars offers 4 out of the 6 key features for Event Management software identified by reviewers:

Registration Management4.6
Event Scheduling4.5
Attendee Management4.6
Customizable Forms
Mobile Access4.6
Payment Processing

Pros and cons based on 6,050 verified reviews

69% of users rated Zoom Events and Webinars 5 out of 5 stars, while 0% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 6,050 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective online learning

Enhanced client connectivity

Feature-rich webinars

Seamless team collaboration

Pandemic-era connectivity

Cons:

Dependence on stable internet

Inconsistent audio control

Security and privacy concerns

High cost concerns

Complicated download and installation

See pros and cons details

Pricing

Starting price:$500 per user/per month|Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Event Management Software with Live Chat in 2026

Zoom Events and Webinars logo

Zoom Events and Webinars are part of Zoom’s event solutions.

learn more
Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.

Read more about Zoom Events and Webinars

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Website builder & business management platform

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Wix is a website-building and business management platform that helps users create any type of website and expand the brand's online presence. Wix offers its users different ways to build sites; for those less tech-savvy, the Wix Editor is the way to go. It boasts a choice of various pre-designed templates that can be personalized with a drag-and-drop editor and various other AI capabilities, such as an automated text generator.

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monday.com logo

Project management software

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On monday.com, teams can orchestrate every aspect of upcoming events from registration to feedback on one flexible, no-code platform.

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Webex Suite logo

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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Whova logo
Category Leaders

Cloud-based event management and marketing platform

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Whova is a cloud-based event management solution that enables businesses, universities, exhibitors, and government organizations to engage with attendees, generate name badges, handle online registration processes, and host video conferences.

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GoTo Webinar logo

Video conferencing and webinar hosting for large events

learn more
As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs.

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EventCreate logo
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Web-based website building and online registration solution

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EventCreate is a web-based ticketing and event management solution that helps businesses create, promote and manage their events. EventCreate provides an interface that businesses can use to easily upload data to sell tickets on the website, collect information from potential attendees, measure and monitor the performance of each event using a centralized dashboard and utilize templates to save time when creating new sites.

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vFairs logo
Category Leaders

Virtual events management software

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The vFairs event management platform offers technology and solutions for every aspect of every event. Enhance your planning process, build an immersive onsite or online experience, market your event more effectively, or capture important data about your audience with our flexible feature suite.

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HoneyBook logo

Client management for freelancers & SMBs

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Everything you need to manage your event business: proposals, contracts, payments, and more.

Get started with a 7 day free trial today.

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Cvent Event Management logo

Event management and webinar solution

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Cvent Event Management provides online event planning and management, web survey and email marketing solution for event planners, attendees, and hospitality venues across industries, globally. The software supports the entire event lifecycle, from marketing and initial registration through to event check-in & beyond

Read more about Cvent Event Management

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Odoo logo

All-in-one open-source business software

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An all-in-one event management platform, capable of handling events of any type or scale. Odoo Events covers all aspects of an event coordinator’s job from event organization and ticket sales to visibility and promotion.

Read more about Odoo

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Bitrix24 logo

All in one business management workspace

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#1 FREE event management platform used by 12 million professionals worldwide

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ToucanTech logo

Association management tool to power community engagement

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ToucanTech is an all-in-one community management software that helps businesses consolidate database management, association management system functions, website hosting, and multi-channel communication capabilities into a single integrated environment. The platform is designed for educational institutions, membership associations, and nonprofit organizations seeking to centralize alumni relations, fundraising operations, and community engagement within one solution.

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Accelevents logo
Category Leaders

Event booking and management platform

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Accelevents is the only enterprise-grade event platform that is easy to use. We support in-person, hybrid, and virtual events.

Book a demo, and we'll show you how to manage all your events with one powerful software solution.

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Brushfire logo

The go-to ticketing and registration platform

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At Brushfire, it’s our goal to be the go-to ticketing and registration platform our clients deserve. We strive to facilitate successful events around the world by providing great software and service that never stops improving.

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Almabase logo

World's most loved alumni management software.

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Almabase empowers alumni relations and fundraising teams in HigherEd, K12, and nonprofits to enhance engagement, streamline programs, and increase donations. Use data-driven insights to foster meaningful connections and move constituents from engagement to contribution.

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Glue Up logo

Community and event management solution

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From small workshops and webinars to multi-day summits and flagship events with thousands of attendees, Glue Up’s automated events platform makes event planning faster and more efficient for the whole team.

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Hubilo logo

2X Your Pipeline with Better Webinars

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Hubilo is the webinar platform built for engagement and event excellence. It is built for security, compliance and integrated with the world’s popular tools.

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Eventtia logo

Powerful Event Software for Any Team, Any Event

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Since 2014, Eventtia has been offering a powerful event management platform empowering thousands of organizations of all sizes and industries around the world, to plan, manage, and host engaging in-person, virtual, and hybrid events.

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idloom logo

Scalable event creation & seamless attendee management tool

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idloom streamlines event management from registration to analytics, with custom websites, multi-track agendas, secure payments, and top-level security. Offering automated invoicing, VAT handling, and real-time data, idloom adapts seamlessly to events of any size for efficient, organized planning.

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Airmeet logo

All-in-one events platform to host meet-ups and conferences

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With Airmeet, you can comfortably host events that bring everyone closer, especially your speakers and attendees. Whether you’re hosting a meet-up or a power-pack conference with thousands of participants joining around the world, our platform lets you scale in no time.

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Vibo logo

Virtual and hybrid events management software

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Vibo is a hybrid event platform that helps businesses design and host white-labeled events to engage the targeted audience. Managers can gain real-time insights into event analytics, such as attendance and content consumption details using a unified interface.

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EventMobi logo
Category Leaders

The Leader in Event Management and Virtual Event Platforms

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Create engaging virtual, hybrid and in-person event experiences with EventMobi.

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LineUpr logo
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Turn events into connected, interactive experiences.

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LineUpr empowers event organizers with personalized and engaging apps for hybrid, on-site, or online events. Keep attendees informed and updated, while engagement features, such as surveys and networking foster interaction and feedback.

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Bizzabo logo

Event booking and management solution

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Build everyevent with Bizzabo's next-generation event management platform. The Event Experience OS is a data-rich open platform that empowers Event Experience Leaders to manage events, engage audiences, activate communities, and deliver powerful business outcomes.

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Key features for Event Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Registration Management: Reviewers appreciate the ease of registration, comprehensive dashboards, customizable forms, and effective data tracking for planning and managing events smoothly. 94% of reviewers rated this feature as important or highly important.
  • Event Scheduling: Users value flexible scheduling options, real-time updates, calendar integration, and the ability to prevent double bookings, ensuring efficient event management. 93% of reviewers rated this feature as important or highly important.
  • Attendee Management: Reviewers highlight the ability to track attendee data, customize attendee experiences, manage check-ins, and facilitate effective communication before, during, and after events. 92% of reviewers rated this feature as important or highly important.
  • Customizable Forms: Users appreciate the flexibility to tailor forms to specific event needs, collect relevant data, and create a personalized experience for attendees. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers find mobile access essential for real-time updates, attendee engagement, and managing event details on the go, enhancing overall productivity and attendee satisfaction. 90% of reviewers rated this feature as important or highly important.
  • Payment Processing: Users value the integration of secure, multi-currency payment options, automated invoicing, and seamless financial management, facilitating hassle-free transactions for global attendees. 86% of reviewers rated this feature as important or highly important.