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Membership Management Software for Small Business

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WellnessLiving logo
4.3
456

Business management for the health & fitness industry

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.3
Pros and Cons from WellnessLiving users   
+15
This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered.
Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating.
The software is even better than MindBody and my clients love the branded app. We are very pleased with Wellness Living and I would be happy to recommend their services to future potential clients.
However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down.
Totally positive great support staff which is important to me because time is valuable and when I need it I need it now.
So you call to complain and they tell you that your "new feature request" will be noted, and when enough other people make the same request they will address it at that time.
I am obviously still learning the new system but thus far, I am super impressed with both the ease of use as well as the stellar customer support.
There are no substantive resources to train new staff with WL- this is entirely on the business to do rather than WL. No worthwhile integrations.
The onboarding was so efficient. The software itself is SUPER intuitive and some things that took 20 minutes in Mindbody only take seconds in Wellness LIving, which I LOVE.
That is a good feeling and I work thru the system daily now w/ great confidence.
For clarity sake, their customer support team is full of really nice people who want to help.
WellnessLIving has great competitive pricing which is saving me over $350 monthly; I was able to do away with two other applications.
Being a small, independent owner/operator with limited resources, Wellness Living has been a huge help. My clients have commented how easy it is to use and they appreciate the reminders.
The program and the app are very user friendly on both ends, consumer and staff. I'm very happy to be a part of Wellness Living family.
Always a phone call away and patient with real solutions. My staff found the platform intuitive and easy to maneuver to get things done quickly.3 Finally, our customers LOVE the new interface.
Cost, ease of use for both clients and staff, IT staff are friendly knowledgeable.
All my clients love the fact that all they have to do is download an app in order to view, change or make an appointment. The integration with zoom has been a life saver during lockdown.
Integration with Google and our website, online store features, attractive UI.
This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered.
Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating.
The software is even better than MindBody and my clients love the branded app. We are very pleased with Wellness Living and I would be happy to recommend their services to future potential clients.
However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down.
Totally positive great support staff which is important to me because time is valuable and when I need it I need it now.
So you call to complain and they tell you that your "new feature request" will be noted, and when enough other people make the same request they will address it at that time.
I am obviously still learning the new system but thus far, I am super impressed with both the ease of use as well as the stellar customer support.
There are no substantive resources to train new staff with WL- this is entirely on the business to do rather than WL. No worthwhile integrations.
The onboarding was so efficient. The software itself is SUPER intuitive and some things that took 20 minutes in Mindbody only take seconds in Wellness LIving, which I LOVE.
That is a good feeling and I work thru the system daily now w/ great confidence.
For clarity sake, their customer support team is full of really nice people who want to help.
WellnessLIving has great competitive pricing which is saving me over $350 monthly; I was able to do away with two other applications.
Being a small, independent owner/operator with limited resources, Wellness Living has been a huge help. My clients have commented how easy it is to use and they appreciate the reminders.
The program and the app are very user friendly on both ends, consumer and staff. I'm very happy to be a part of Wellness Living family.
Always a phone call away and patient with real solutions. My staff found the platform intuitive and easy to maneuver to get things done quickly.3 Finally, our customers LOVE the new interface.
Cost, ease of use for both clients and staff, IT staff are friendly knowledgeable.
All my clients love the fact that all they have to do is download an app in order to view, change or make an appointment. The integration with zoom has been a life saver during lockdown.
Integration with Google and our website, online store features, attractive UI.
This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered.
Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating.
The software is even better than MindBody and my clients love the branded app. We are very pleased with Wellness Living and I would be happy to recommend their services to future potential clients.
However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down.
Totally positive great support staff which is important to me because time is valuable and when I need it I need it now.
So you call to complain and they tell you that your "new feature request" will be noted, and when enough other people make the same request they will address it at that time.
I am obviously still learning the new system but thus far, I am super impressed with both the ease of use as well as the stellar customer support.
There are no substantive resources to train new staff with WL- this is entirely on the business to do rather than WL. No worthwhile integrations.
The onboarding was so efficient. The software itself is SUPER intuitive and some things that took 20 minutes in Mindbody only take seconds in Wellness LIving, which I LOVE.
That is a good feeling and I work thru the system daily now w/ great confidence.
For clarity sake, their customer support team is full of really nice people who want to help.
WellnessLIving has great competitive pricing which is saving me over $350 monthly; I was able to do away with two other applications.
Being a small, independent owner/operator with limited resources, Wellness Living has been a huge help. My clients have commented how easy it is to use and they appreciate the reminders.
The program and the app are very user friendly on both ends, consumer and staff. I'm very happy to be a part of Wellness Living family.
Always a phone call away and patient with real solutions. My staff found the platform intuitive and easy to maneuver to get things done quickly.3 Finally, our customers LOVE the new interface.
Cost, ease of use for both clients and staff, IT staff are friendly knowledgeable.
All my clients love the fact that all they have to do is download an app in order to view, change or make an appointment. The integration with zoom has been a life saver during lockdown.
Integration with Google and our website, online store features, attractive UI.
ToucanTech logo
4.9
124

Smart software to power community engagement

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.8
    Customer support
    4.9
Pros and Cons from ToucanTech users   
avatar
+15
Fantastic, thorough, lighteningly fast repsonse rates and a good understaning of what our business needs are in this educational environment.
This went horribly wrong. I was not sure if it was a problem with the software or something I had done.
The benefits have been great, we invested at the same time as launching our bursary fund, so it's great to be working with super professional comms for this important group.
I use it very seldom , but find it frustrating to obtain the results I require.
Being completely new to working with databases and similarly-based communication systems the most important aspect for me has been the great help from the Support Teams.
Sometimes it's hard to spot if someone who joined is really part of the community or not.
I also like the fact that when you capture new members they update their contact details straight into the database. The software is very user friendly and is a pleasure to work with.
The team work hard to resolove any issues or queries.
I love the ease of customizing pages to look very polished and professional while utilizing the templates provided by Toucan Tech.
Data entry is straight forward. Emails can be designed by template or you can create your own and the fundraising function is superb.
Overall, ToucanTech is a brilliant product and their team is efficient and friendly.
Really fantastic - great database, online portal and brilliant customer service.
Toucan Tech is very user friendly and has been designed with School use in mind - which is fantastic.
The Support website is really useful, with clear guides on how to use elements of the tool. Our Alumni are really excited about using the platform.
I like TT because it is an integrated Database, CRM and CMS - and the system is easy to use with training others a fairly simple process thanks to support from TT.
I appreciated that It was easy to get started with basic features and that we can add in additional modules as we progress at no extra cost.
I mostly use it to publish company information and send out newsletter. This last one feature is incredibly easy to use and produces quickly great result.
Whenever there have been issues, the team has responded rapidly and with a determined goal of resolving any problems.
Fantastic, thorough, lighteningly fast repsonse rates and a good understaning of what our business needs are in this educational environment.
This went horribly wrong. I was not sure if it was a problem with the software or something I had done.
The benefits have been great, we invested at the same time as launching our bursary fund, so it's great to be working with super professional comms for this important group.
I use it very seldom , but find it frustrating to obtain the results I require.
Being completely new to working with databases and similarly-based communication systems the most important aspect for me has been the great help from the Support Teams.
Sometimes it's hard to spot if someone who joined is really part of the community or not.
I also like the fact that when you capture new members they update their contact details straight into the database. The software is very user friendly and is a pleasure to work with.
The team work hard to resolove any issues or queries.
I love the ease of customizing pages to look very polished and professional while utilizing the templates provided by Toucan Tech.
Data entry is straight forward. Emails can be designed by template or you can create your own and the fundraising function is superb.
Overall, ToucanTech is a brilliant product and their team is efficient and friendly.
Really fantastic - great database, online portal and brilliant customer service.
Toucan Tech is very user friendly and has been designed with School use in mind - which is fantastic.
The Support website is really useful, with clear guides on how to use elements of the tool. Our Alumni are really excited about using the platform.
I like TT because it is an integrated Database, CRM and CMS - and the system is easy to use with training others a fairly simple process thanks to support from TT.
I appreciated that It was easy to get started with basic features and that we can add in additional modules as we progress at no extra cost.
I mostly use it to publish company information and send out newsletter. This last one feature is incredibly easy to use and produces quickly great result.
Whenever there have been issues, the team has responded rapidly and with a determined goal of resolving any problems.
Fantastic, thorough, lighteningly fast repsonse rates and a good understaning of what our business needs are in this educational environment.
This went horribly wrong. I was not sure if it was a problem with the software or something I had done.
The benefits have been great, we invested at the same time as launching our bursary fund, so it's great to be working with super professional comms for this important group.
I use it very seldom , but find it frustrating to obtain the results I require.
Being completely new to working with databases and similarly-based communication systems the most important aspect for me has been the great help from the Support Teams.
Sometimes it's hard to spot if someone who joined is really part of the community or not.
I also like the fact that when you capture new members they update their contact details straight into the database. The software is very user friendly and is a pleasure to work with.
The team work hard to resolove any issues or queries.
I love the ease of customizing pages to look very polished and professional while utilizing the templates provided by Toucan Tech.
Data entry is straight forward. Emails can be designed by template or you can create your own and the fundraising function is superb.
Overall, ToucanTech is a brilliant product and their team is efficient and friendly.
Really fantastic - great database, online portal and brilliant customer service.
Toucan Tech is very user friendly and has been designed with School use in mind - which is fantastic.
The Support website is really useful, with clear guides on how to use elements of the tool. Our Alumni are really excited about using the platform.
I like TT because it is an integrated Database, CRM and CMS - and the system is easy to use with training others a fairly simple process thanks to support from TT.
I appreciated that It was easy to get started with basic features and that we can add in additional modules as we progress at no extra cost.
I mostly use it to publish company information and send out newsletter. This last one feature is incredibly easy to use and produces quickly great result.
Whenever there have been issues, the team has responded rapidly and with a determined goal of resolving any problems.
Vagaro logo

Vagaro

4.7
3.3K

Beauty, wellness & fitness appointment & business software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Vagaro users   
+15
I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.
Switched to Vagaro from Booker and I hate it but I’m trapped.
I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully.
The only downside is it does not allow me to print out address for out calls and I'm only doing out calls -- I'm having to write clients addresses by hand each day ugh.
This product has helped me reach more customers than I thought possible from my small town. The ability to network and reach out to such a broad base is wonderful for any new business seeking clients.
The customer service reps, however, are generally pretty awesome and committed to resolving the issues.
It is easy to learn and all the instructors find it simple and easy as well to use and learn. Vagaro customer service is excellent and super helpful and quick.
The reporting is top notch and the ability to access everything remotely from our phones and see appointments and transactions in real-time is a great benefit.
Whenever I've needed help the CHAT feature and the customer service representatives have been very helpful in solving my issues. Generally you don't have to wait long for help.
So easy to use, and you can simplify it as you like, and personalize it to your liking.
This app is so fun to set up and navigate with. I am really enjoying setting up my business.
I like the color coded services, the ease of scheduling on any device. Integrates with other media with ease.
I love the way I can pull up my reports to see how my money is looking as well as see where I can improve through their analytics.
Ease of scheduling clients, memberships, packages, email marketing. I also highly enjoy that each therapist can work as an independent contractor and get paid individually.
I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.
Switched to Vagaro from Booker and I hate it but I’m trapped.
I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully.
The only downside is it does not allow me to print out address for out calls and I'm only doing out calls -- I'm having to write clients addresses by hand each day ugh.
This product has helped me reach more customers than I thought possible from my small town. The ability to network and reach out to such a broad base is wonderful for any new business seeking clients.
The customer service reps, however, are generally pretty awesome and committed to resolving the issues.
It is easy to learn and all the instructors find it simple and easy as well to use and learn. Vagaro customer service is excellent and super helpful and quick.
The reporting is top notch and the ability to access everything remotely from our phones and see appointments and transactions in real-time is a great benefit.
Whenever I've needed help the CHAT feature and the customer service representatives have been very helpful in solving my issues. Generally you don't have to wait long for help.
So easy to use, and you can simplify it as you like, and personalize it to your liking.
This app is so fun to set up and navigate with. I am really enjoying setting up my business.
I like the color coded services, the ease of scheduling on any device. Integrates with other media with ease.
I love the way I can pull up my reports to see how my money is looking as well as see where I can improve through their analytics.
Ease of scheduling clients, memberships, packages, email marketing. I also highly enjoy that each therapist can work as an independent contractor and get paid individually.
I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.
Switched to Vagaro from Booker and I hate it but I’m trapped.
I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully.
The only downside is it does not allow me to print out address for out calls and I'm only doing out calls -- I'm having to write clients addresses by hand each day ugh.
This product has helped me reach more customers than I thought possible from my small town. The ability to network and reach out to such a broad base is wonderful for any new business seeking clients.
The customer service reps, however, are generally pretty awesome and committed to resolving the issues.
It is easy to learn and all the instructors find it simple and easy as well to use and learn. Vagaro customer service is excellent and super helpful and quick.
The reporting is top notch and the ability to access everything remotely from our phones and see appointments and transactions in real-time is a great benefit.
Whenever I've needed help the CHAT feature and the customer service representatives have been very helpful in solving my issues. Generally you don't have to wait long for help.
So easy to use, and you can simplify it as you like, and personalize it to your liking.
This app is so fun to set up and navigate with. I am really enjoying setting up my business.
I like the color coded services, the ease of scheduling on any device. Integrates with other media with ease.
I love the way I can pull up my reports to see how my money is looking as well as see where I can improve through their analytics.
Ease of scheduling clients, memberships, packages, email marketing. I also highly enjoy that each therapist can work as an independent contractor and get paid individually.
Membership Toolkit logo
4.0
8

All-in-one membership management software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.0
    Features
    3.9
    Customer support
    4.0
Pros and Cons from Membership Toolkit users   
No pros & cons found
Hivebrite logo
4.5
53

Most powerful, all-in-one solution for community engagement.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.7
Pros and Cons from Hivebrite users   
+15
Our community has taken to it very well, the features are a great fit for our team and our community, and the support from our account manager and the support team has been really great.
However, I believe that this is something that is being developed so it's really only a growing pain that Hivebrite is adjusting to.
It is was nice to work with such an experienced partner in community management, that not only offers good value for money, but also offers good advice in building a professional community platform.
It is difficult to share files for the users and in general just unclear to use. I am very much looking forward to the new mentoring module that is currently being implemented.
Since I am not an IT nerd, I really enjoy the user friendliness and the intuitive handling of the platform. Our alumni and student community is really happy about our new homepage.
It's a single platform architecture for all business users so limited customisation as all users receive the same updates/changes.
It has been an enjoyable UX/UI experience using Hivebrite. A platform that combines some of the best features of Squarespace, Mailchimp, Facebook, LinkedIn and Kickstarter.
The media center is even after 4 years not what I hoped it would do.
For us the best thing about this software has been how user friendly it is, both in the back end and for general users.
It has been a pleasure to work with the team to enhance the platform's capabilities.
Great payment processing and integration with Stripe. Always developing new features and modules to improve and listening to customer feature requests.
Particularly welcome are that the users are able to create their own events, post on the live-feed and update their profile as they wish.
The Hivebrite team provide strong technical support as well as thought leadership in the field of community management.
We're getting so much more than we could find anywhere else, at a great price point.
Easy events setup and communication is good. It will not fit all for sure, but will fit most.
The customization is easy and allows to integrate into the existing CDI.
When searching for a software that could do it all Hivebrite came top of our list in terms of the sheer number of tools provided to help grow a community platform.
It's relatively simple to build out a front end website, launch memberships, customise your membership portal and setup events, run email campaigns, share and store content and more.
Our community has taken to it very well, the features are a great fit for our team and our community, and the support from our account manager and the support team has been really great.
However, I believe that this is something that is being developed so it's really only a growing pain that Hivebrite is adjusting to.
It is was nice to work with such an experienced partner in community management, that not only offers good value for money, but also offers good advice in building a professional community platform.
It is difficult to share files for the users and in general just unclear to use. I am very much looking forward to the new mentoring module that is currently being implemented.
Since I am not an IT nerd, I really enjoy the user friendliness and the intuitive handling of the platform. Our alumni and student community is really happy about our new homepage.
It's a single platform architecture for all business users so limited customisation as all users receive the same updates/changes.
It has been an enjoyable UX/UI experience using Hivebrite. A platform that combines some of the best features of Squarespace, Mailchimp, Facebook, LinkedIn and Kickstarter.
The media center is even after 4 years not what I hoped it would do.
For us the best thing about this software has been how user friendly it is, both in the back end and for general users.
It has been a pleasure to work with the team to enhance the platform's capabilities.
Great payment processing and integration with Stripe. Always developing new features and modules to improve and listening to customer feature requests.
Particularly welcome are that the users are able to create their own events, post on the live-feed and update their profile as they wish.
The Hivebrite team provide strong technical support as well as thought leadership in the field of community management.
We're getting so much more than we could find anywhere else, at a great price point.
Easy events setup and communication is good. It will not fit all for sure, but will fit most.
The customization is easy and allows to integrate into the existing CDI.
When searching for a software that could do it all Hivebrite came top of our list in terms of the sheer number of tools provided to help grow a community platform.
It's relatively simple to build out a front end website, launch memberships, customise your membership portal and setup events, run email campaigns, share and store content and more.
Our community has taken to it very well, the features are a great fit for our team and our community, and the support from our account manager and the support team has been really great.
However, I believe that this is something that is being developed so it's really only a growing pain that Hivebrite is adjusting to.
It is was nice to work with such an experienced partner in community management, that not only offers good value for money, but also offers good advice in building a professional community platform.
It is difficult to share files for the users and in general just unclear to use. I am very much looking forward to the new mentoring module that is currently being implemented.
Since I am not an IT nerd, I really enjoy the user friendliness and the intuitive handling of the platform. Our alumni and student community is really happy about our new homepage.
It's a single platform architecture for all business users so limited customisation as all users receive the same updates/changes.
It has been an enjoyable UX/UI experience using Hivebrite. A platform that combines some of the best features of Squarespace, Mailchimp, Facebook, LinkedIn and Kickstarter.
The media center is even after 4 years not what I hoped it would do.
For us the best thing about this software has been how user friendly it is, both in the back end and for general users.
It has been a pleasure to work with the team to enhance the platform's capabilities.
Great payment processing and integration with Stripe. Always developing new features and modules to improve and listening to customer feature requests.
Particularly welcome are that the users are able to create their own events, post on the live-feed and update their profile as they wish.
The Hivebrite team provide strong technical support as well as thought leadership in the field of community management.
We're getting so much more than we could find anywhere else, at a great price point.
Easy events setup and communication is good. It will not fit all for sure, but will fit most.
The customization is easy and allows to integrate into the existing CDI.
When searching for a software that could do it all Hivebrite came top of our list in terms of the sheer number of tools provided to help grow a community platform.
It's relatively simple to build out a front end website, launch memberships, customise your membership portal and setup events, run email campaigns, share and store content and more.
MemberClicks logo
4.3
457

Refreshing technology. A heart for service!

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.0
    Features
    4.1
    Customer support
    4.7
Pros and Cons from MemberClicks users   
avatar
+15
One of my favorite features on the admin side, is the ability to merge duplicate records. It is extremely easy and works flawlessly.
I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works.
User friendly; customer service is extremely helpful and responsive; the transfer was easy.
My only other complaint would be that open invoices cannot be edited.
Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing, this product was far superior than other product we reviewed.
The system is frustrating, and the editing functions are seriously outdated - think Windows 95 editing functions.
My MemberClicks overall experience has been superb. Everything is easy to use from printing our invoices to setting up business listings.
Forms can be challenging with expanded programs. Lack of end user to upload files to their profile.
The customer service - it is outstanding. They are very quick to reply and often just fix it for you (without being asked).
MemberClicks has wonderful customer service. They have online tutorials; webinars; blogs; live bi-weekly user group calls; and are very responsive to any phone call or email that I send to them.
Outstanding support not only at initial implementation but throughout our use. MemberClicks actively updates and pushes communications to customers.
I love this product and would recommend to other association managers.
Being able to access member records, event information and other important data allows me to be more responsive to calls and emails regardless of where I am or what I am doing.
Outstanding Customer Service & Membership Platform Based.
Overall, I like MemberClicks OASIS and highly recommend it to other smaller nonprofit organizations that seek an integrated AMS.
MemberClicks has great integration across the various pieces of the software from groups to events to member management, everything works together.
Website design aside, I love MemberClicks. Their work ethic and value of their customers speaks volumes.
Implementation of additional modules (job board, new platform, ), new features, and tools to increase revenue for our non-profit.
One of my favorite features on the admin side, is the ability to merge duplicate records. It is extremely easy and works flawlessly.
I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works.
User friendly; customer service is extremely helpful and responsive; the transfer was easy.
My only other complaint would be that open invoices cannot be edited.
Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing, this product was far superior than other product we reviewed.
The system is frustrating, and the editing functions are seriously outdated - think Windows 95 editing functions.
My MemberClicks overall experience has been superb. Everything is easy to use from printing our invoices to setting up business listings.
Forms can be challenging with expanded programs. Lack of end user to upload files to their profile.
The customer service - it is outstanding. They are very quick to reply and often just fix it for you (without being asked).
MemberClicks has wonderful customer service. They have online tutorials; webinars; blogs; live bi-weekly user group calls; and are very responsive to any phone call or email that I send to them.
Outstanding support not only at initial implementation but throughout our use. MemberClicks actively updates and pushes communications to customers.
I love this product and would recommend to other association managers.
Being able to access member records, event information and other important data allows me to be more responsive to calls and emails regardless of where I am or what I am doing.
Outstanding Customer Service & Membership Platform Based.
Overall, I like MemberClicks OASIS and highly recommend it to other smaller nonprofit organizations that seek an integrated AMS.
MemberClicks has great integration across the various pieces of the software from groups to events to member management, everything works together.
Website design aside, I love MemberClicks. Their work ethic and value of their customers speaks volumes.
Implementation of additional modules (job board, new platform, ), new features, and tools to increase revenue for our non-profit.
One of my favorite features on the admin side, is the ability to merge duplicate records. It is extremely easy and works flawlessly.
I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works.
User friendly; customer service is extremely helpful and responsive; the transfer was easy.
My only other complaint would be that open invoices cannot be edited.
Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing, this product was far superior than other product we reviewed.
The system is frustrating, and the editing functions are seriously outdated - think Windows 95 editing functions.
My MemberClicks overall experience has been superb. Everything is easy to use from printing our invoices to setting up business listings.
Forms can be challenging with expanded programs. Lack of end user to upload files to their profile.
The customer service - it is outstanding. They are very quick to reply and often just fix it for you (without being asked).
MemberClicks has wonderful customer service. They have online tutorials; webinars; blogs; live bi-weekly user group calls; and are very responsive to any phone call or email that I send to them.
Outstanding support not only at initial implementation but throughout our use. MemberClicks actively updates and pushes communications to customers.
I love this product and would recommend to other association managers.
Being able to access member records, event information and other important data allows me to be more responsive to calls and emails regardless of where I am or what I am doing.
Outstanding Customer Service & Membership Platform Based.
Overall, I like MemberClicks OASIS and highly recommend it to other smaller nonprofit organizations that seek an integrated AMS.
MemberClicks has great integration across the various pieces of the software from groups to events to member management, everything works together.
Website design aside, I love MemberClicks. Their work ethic and value of their customers speaks volumes.
Implementation of additional modules (job board, new platform, ), new features, and tools to increase revenue for our non-profit.
Bonterra Development + Digital (formerly EveryAction) logo
4.6
109

Powerful tools and workflows for nonprofit fundraising pros

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.3
Pros and Cons from Bonterra Development + Digital (formerly EveryAction) users   
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+15
We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way.
Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know.
But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team.
No graphics, so display can be somewhat intimidating.
We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria.
Account model is limited = orgs vs. people vs. businesses. Campaign and event hierarchy and construct is confusing.
They also have some cool twitter and email integrations that make it really easy to create online actions for people to take and helps us engage our volunteer base more effectively.
It's sometimes difficult to know how we could get more in-depth advice over the phone or zoom from EveryAction. Also the add-ons get quite pricey.
It's easy to figure out how to use it and the help center is useful.
As flexible as it is, it can be difficult to know which parameters affect which queries. EveryAction is the gold standard, and it's great when there is already a power user on the team.
I have had a fabulous experience working with everyone at Every Action. Their support staff are knowledgeable about the tools and quick to respond.
This software greatly enhances the ability to store & organize large amounts of information and retrieve with ease.
It was our organization's first-ever donor database and an excellent investment for our team in our early days.
I like that EveryAction is very intuitive and easy to learn.
They are always quick to resolve any issues. And, they are constantly hosting trainings and finding ways for you to make use of your software.
EveryAction is a great, albeit expensive, CRM that arguably justifies its costs. Its support team is reliable, helpful, and prompt.
The interface is quite intuitive and easy to learn the more time you spend with it.
Integration was easy and the product is generally not difficult to use. Especially now that they've added drag -and-drop functionality for the emails.
We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way.
Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know.
But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team.
No graphics, so display can be somewhat intimidating.
We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria.
Account model is limited = orgs vs. people vs. businesses. Campaign and event hierarchy and construct is confusing.