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Survey Software with Multi-Language

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Pointerpro logo
4.6
244

Assessments and surveys that generate personalized reports

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Pointerpro users   
+15
Software has great features and the layout is user friendly. Great for questionnaires and I love that it provides customised responses.
Overnight response rate is very frustrating when you are trying to get the product up and running. I've complained about this, and was told my only option is to spend more money.
Help and articles are good, so you can find your way around well. The price is competitive and delivers good value compared to alternatives.
Is a bit limited in terms of putting multiple questions on a single screen (or at least struggled to get more than 3 scalar questions on one screen).
The beautiful emails and PDFs and Survey Anyplace produces has elevated our organization in so many ways and we are excited for all of the possibilities for use.
Creating a decent report is impossibly difficult.
The product is very easy to use and have a rich set of functionality. The Report R- solution is impressive.
Which is not a big deal if you only have a few but very frustrating if you have multiple.
Great prospect information collector which integrates with pipeline management tool. Lots of integrations and capabilities.
Used for questionnaire, loved it. Love the weighted responses.
I have been using it daily for nearly 6 months and I'm very happy with my experience. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive.
Fantastic customer service to walk us through implementation and customization of a fairly complex assessment.
Amazing option if you need an assessment & report.
Easy to use, great result summaries, can download aggregated or individual responses.
I thought it was a great experience, I was able to access support when I needed to and was able to learn the tool quickly.
Many customizable features. Amazing Customer Service team.
I have needed help just one time and I got it rapidly.
It offers many different options for layouts and question styles. It is priced incredibly well, and even gives you a free option if you don't need that many responses.
Software has great features and the layout is user friendly. Great for questionnaires and I love that it provides customised responses.
Overnight response rate is very frustrating when you are trying to get the product up and running. I've complained about this, and was told my only option is to spend more money.
Help and articles are good, so you can find your way around well. The price is competitive and delivers good value compared to alternatives.
Is a bit limited in terms of putting multiple questions on a single screen (or at least struggled to get more than 3 scalar questions on one screen).
The beautiful emails and PDFs and Survey Anyplace produces has elevated our organization in so many ways and we are excited for all of the possibilities for use.
Creating a decent report is impossibly difficult.
The product is very easy to use and have a rich set of functionality. The Report R- solution is impressive.
Which is not a big deal if you only have a few but very frustrating if you have multiple.
Great prospect information collector which integrates with pipeline management tool. Lots of integrations and capabilities.
Used for questionnaire, loved it. Love the weighted responses.
I have been using it daily for nearly 6 months and I'm very happy with my experience. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive.
Fantastic customer service to walk us through implementation and customization of a fairly complex assessment.
Amazing option if you need an assessment & report.
Easy to use, great result summaries, can download aggregated or individual responses.
I thought it was a great experience, I was able to access support when I needed to and was able to learn the tool quickly.
Many customizable features. Amazing Customer Service team.
I have needed help just one time and I got it rapidly.
It offers many different options for layouts and question styles. It is priced incredibly well, and even gives you a free option if you don't need that many responses.
Software has great features and the layout is user friendly. Great for questionnaires and I love that it provides customised responses.
Overnight response rate is very frustrating when you are trying to get the product up and running. I've complained about this, and was told my only option is to spend more money.
Help and articles are good, so you can find your way around well. The price is competitive and delivers good value compared to alternatives.
Is a bit limited in terms of putting multiple questions on a single screen (or at least struggled to get more than 3 scalar questions on one screen).
The beautiful emails and PDFs and Survey Anyplace produces has elevated our organization in so many ways and we are excited for all of the possibilities for use.
Creating a decent report is impossibly difficult.
The product is very easy to use and have a rich set of functionality. The Report R- solution is impressive.
Which is not a big deal if you only have a few but very frustrating if you have multiple.
Great prospect information collector which integrates with pipeline management tool. Lots of integrations and capabilities.
Used for questionnaire, loved it. Love the weighted responses.
I have been using it daily for nearly 6 months and I'm very happy with my experience. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive.
Fantastic customer service to walk us through implementation and customization of a fairly complex assessment.
Amazing option if you need an assessment & report.
Easy to use, great result summaries, can download aggregated or individual responses.
I thought it was a great experience, I was able to access support when I needed to and was able to learn the tool quickly.
Many customizable features. Amazing Customer Service team.
I have needed help just one time and I got it rapidly.
It offers many different options for layouts and question styles. It is priced incredibly well, and even gives you a free option if you don't need that many responses.
Birdeye logo
4.7
633

#1 most trusted reputation and customer experience platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Birdeye users   
+15
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
WorkTango logo
4.9
141

Employee voice & survey platform to gain actionable insights

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.8
Pros and Cons from WorkTango users   
avatar
+15
It's awesome to see staff being publicly recognized for things that might have gone unnoticed prior to implementing Kazoo, and they are encouraged since they're being rewarded for it.
We remain disappointed with analytics. There have been improvements, but reports are not intuitive or customizable.
The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.
The reports & dashboard options appear to be basic and limited.
I like that it's super easy to use and everyone's profiles are super easy to grab. When you want to reward a lot of people at once it's super easy to grab their names and reward them quickly.
The only downside to YouEarnedIt would be an internal one.
I absolutely love this software. I enjoy being able to give points to my coworkers when they've really helped me. I think it is a great way to boost morale around the company.
No one's voice is left behind. Work Tango provides us with analytics to measure ,track and action.
Our experience with High Ground has been one of excellent customer service. Trisha who represents our account has been terrific throughout.
We are very excited about how we can expand our use of High Ground products to help our people improve their performance everyday and recognize their success.
It's easy and intuitive to follow to set up and administer surveys. Customer service is friendly and the company vision is inspiring.
Excellent product, easy to manage, at an affordable pricing and with an incredible client support.
Pre-populated reports/charts based on classification/segment selection was key. The ability to generate the information so quickly was extremely useful given our expedited timeline.
They will surprise you by providing a different customer experience and adding value way beyond the platform. I love WorkTango's mission, and how it is integrated in the experience they provide.
We also use Kiosk mode and stream it to TV screens set up on our production facilities, linking our entire multistate company together in ways we did not anticipate but are extremely excited about.
Very easy to use for both admins and end-users. Gives managers ownership of feedback to drive positive change.
Easy to use, gives managers ownership of feedback to drive positive change.
We are heavy Slack users and the integration is easy.
It's awesome to see staff being publicly recognized for things that might have gone unnoticed prior to implementing Kazoo, and they are encouraged since they're being rewarded for it.
We remain disappointed with analytics. There have been improvements, but reports are not intuitive or customizable.
The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.
The reports & dashboard options appear to be basic and limited.
I like that it's super easy to use and everyone's profiles are super easy to grab. When you want to reward a lot of people at once it's super easy to grab their names and reward them quickly.
The only downside to YouEarnedIt would be an internal one.
I absolutely love this software. I enjoy being able to give points to my coworkers when they've really helped me. I think it is a great way to boost morale around the company.
No one's voice is left behind. Work Tango provides us with analytics to measure ,track and action.
Our experience with High Ground has been one of excellent customer service. Trisha who represents our account has been terrific throughout.
We are very excited about how we can expand our use of High Ground products to help our people improve their performance everyday and recognize their success.
It's easy and intuitive to follow to set up and administer surveys. Customer service is friendly and the company vision is inspiring.
Excellent product, easy to manage, at an affordable pricing and with an incredible client support.
Pre-populated reports/charts based on classification/segment selection was key. The ability to generate the information so quickly was extremely useful given our expedited timeline.
They will surprise you by providing a different customer experience and adding value way beyond the platform. I love WorkTango's mission, and how it is integrated in the experience they provide.
We also use Kiosk mode and stream it to TV screens set up on our production facilities, linking our entire multistate company together in ways we did not anticipate but are extremely excited about.
Very easy to use for both admins and end-users. Gives managers ownership of feedback to drive positive change.
Easy to use, gives managers ownership of feedback to drive positive change.
We are heavy Slack users and the integration is easy.
It's awesome to see staff being publicly recognized for things that might have gone unnoticed prior to implementing Kazoo, and they are encouraged since they're being rewarded for it.
We remain disappointed with analytics. There have been improvements, but reports are not intuitive or customizable.
The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.
The reports & dashboard options appear to be basic and limited.
I like that it's super easy to use and everyone's profiles are super easy to grab. When you want to reward a lot of people at once it's super easy to grab their names and reward them quickly.
The only downside to YouEarnedIt would be an internal one.
I absolutely love this software. I enjoy being able to give points to my coworkers when they've really helped me. I think it is a great way to boost morale around the company.
No one's voice is left behind. Work Tango provides us with analytics to measure ,track and action.
Our experience with High Ground has been one of excellent customer service. Trisha who represents our account has been terrific throughout.
We are very excited about how we can expand our use of High Ground products to help our people improve their performance everyday and recognize their success.
It's easy and intuitive to follow to set up and administer surveys. Customer service is friendly and the company vision is inspiring.
Excellent product, easy to manage, at an affordable pricing and with an incredible client support.
Pre-populated reports/charts based on classification/segment selection was key. The ability to generate the information so quickly was extremely useful given our expedited timeline.
They will surprise you by providing a different customer experience and adding value way beyond the platform. I love WorkTango's mission, and how it is integrated in the experience they provide.
We also use Kiosk mode and stream it to TV screens set up on our production facilities, linking our entire multistate company together in ways we did not anticipate but are extremely excited about.
Very easy to use for both admins and end-users. Gives managers ownership of feedback to drive positive change.
Easy to use, gives managers ownership of feedback to drive positive change.
We are heavy Slack users and the integration is easy.
Strategy & Research logo
4.8
411

Customer insights & brand research survey management tool

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Strategy & Research users   
avatar
avatar
avatar
+15
It's easy to learn, easy to use, and even easy to teach. I love this software and would love to become some sort of certified expert user if at all possible.
There are only a few things that we have found the software incapable of doing, and they have been rather minor. We did request that the company add them to their "to-do" list.
I love the flexibility of options in terms of how you can deploy questions and the type of questions you can ask using this software. What you can do with the data afterward is just as excellent too.
Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago.
What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey.
The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys.
Their software is excellent, their integration support and API is excellent and their support is hands down the absolute best in the tech industry.
Depending on what platform you were using before it my be a little difficult at first to get acclimated to the program.
You can make really amazing surveys using Qualtrics and it provides so many nice ways to present or export the data collected. The fact that it exports to SPSS is a huge pro.
But having now tried a few alternatives it's pretty clear that qualtrics is particularly good for post collection analysis too.
Qualtrics is an amazing, top of the line survey software, but it comes at a price.
Overall, my experience with qualtrics has been quite pleasant. It is a steady, reliable program.
The ability to customize the questions and their format is great. Tons of options multiple choice, blank fields, etc.
Qualtrics has a nice dashboard and is very easy to use.
Any issues we've had, or questions as far as question development goes, have been addressed immediately by the wonderful support staff.
The customer support is top notch. I love the chat feature to speak with a support tech sooner.
Qualtric's advanced functionality allows us to really personalize our surveys with display logic, embedded data and a great salesforce integration.
It has a lot of advanced features. It is pricey but it is mostly worth the price.
It's easy to learn, easy to use, and even easy to teach. I love this software and would love to become some sort of certified expert user if at all possible.
There are only a few things that we have found the software incapable of doing, and they have been rather minor. We did request that the company add them to their "to-do" list.
I love the flexibility of options in terms of how you can deploy questions and the type of questions you can ask using this software. What you can do with the data afterward is just as excellent too.
Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago.
What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey.
The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys.
Their software is excellent, their integration support and API is excellent and their support is hands down the absolute best in the tech industry.
Depending on what platform you were using before it my be a little difficult at first to get acclimated to the program.
You can make really amazing surveys using Qualtrics and it provides so many nice ways to present or export the data collected. The fact that it exports to SPSS is a huge pro.
But having now tried a few alternatives it's pretty clear that qualtrics is particularly good for post collection analysis too.
Qualtrics is an amazing, top of the line survey software, but it comes at a price.
Overall, my experience with qualtrics has been quite pleasant. It is a steady, reliable program.
The ability to customize the questions and their format is great. Tons of options multiple choice, blank fields, etc.
Qualtrics has a nice dashboard and is very easy to use.
Any issues we've had, or questions as far as question development goes, have been addressed immediately by the wonderful support staff.
The customer support is top notch. I love the chat feature to speak with a support tech sooner.
Qualtric's advanced functionality allows us to really personalize our surveys with display logic, embedded data and a great salesforce integration.
It has a lot of advanced features. It is pricey but it is mostly worth the price.
It's easy to learn, easy to use, and even easy to teach. I love this software and would love to become some sort of certified expert user if at all possible.
There are only a few things that we have found the software incapable of doing, and they have been rather minor. We did request that the company add them to their "to-do" list.
I love the flexibility of options in terms of how you can deploy questions and the type of questions you can ask using this software. What you can do with the data afterward is just as excellent too.
Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago.
What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey.
The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys.
Their software is excellent, their integration support and API is excellent and their support is hands down the absolute best in the tech industry.
Depending on what platform you were using before it my be a little difficult at first to get acclimated to the program.
You can make really amazing surveys using Qualtrics and it provides so many nice ways to present or export the data collected. The fact that it exports to SPSS is a huge pro.
But having now tried a few alternatives it's pretty clear that qualtrics is particularly good for post collection analysis too.
Qualtrics is an amazing, top of the line survey software, but it comes at a price.
Overall, my experience with qualtrics has been quite pleasant. It is a steady, reliable program.
The ability to customize the questions and their format is great. Tons of options multiple choice, blank fields, etc.
Qualtrics has a nice dashboard and is very easy to use.
Any issues we've had, or questions as far as question development goes, have been addressed immediately by the wonderful support staff.
The customer support is top notch. I love the chat feature to speak with a support tech sooner.
Qualtric's advanced functionality allows us to really personalize our surveys with display logic, embedded data and a great salesforce integration.
It has a lot of advanced features. It is pricey but it is mostly worth the price.
Alchemer logo
4.5
305

Give every customer a voice. Make every voice matter.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.5
    Features
    4.1
    Customer support
    4.3
Pros and Cons from Alchemer users   
avatar
avatar
avatar
+15
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.
They are a good tool for someone who has tech background and can navigate APIs, coding, or calculating. I also had an excellent time at their training a few years back.
Potential product but ridiculously marred by bad support and some minor bugs.
Needless to say, our data guy loves Survey Gizmo and is happy it integrates with all the major players.
It gets easier over time. Unlike the availability of the survey results on mobile - it's a real pain.
SurveyGizmo is relatively user-friendly and has some great survey features. We use Gizmo to program many of our simple surveys and it is usually quite reliable.
Things like translation capabilities and offline data collection are really great.
I have had a great experience with SurveyGizmo. It is easy to use, and it is able to create complex surveys in a short amount of time.
Impressively good software for handling complex questions.
The best web-based survey software for research ethics compliance.
This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year.
We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.
Alchemer - back when we started still Surveygizmo - offered what many big names in the industry have on offer, yet with a more affordable pricing and an interface that is easy to understand.
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.
They are a good tool for someone who has tech background and can navigate APIs, coding, or calculating. I also had an excellent time at their training a few years back.
Potential product but ridiculously marred by bad support and some minor bugs.
Needless to say, our data guy loves Survey Gizmo and is happy it integrates with all the major players.
It gets easier over time. Unlike the availability of the survey results on mobile - it's a real pain.
SurveyGizmo is relatively user-friendly and has some great survey features. We use Gizmo to program many of our simple surveys and it is usually quite reliable.
Things like translation capabilities and offline data collection are really great.
I have had a great experience with SurveyGizmo. It is easy to use, and it is able to create complex surveys in a short amount of time.
Impressively good software for handling complex questions.
The best web-based survey software for research ethics compliance.
This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year.
We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.
Alchemer - back when we started still Surveygizmo - offered what many big names in the industry have on offer, yet with a more affordable pricing and an interface that is easy to understand.