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OnBoard
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Prepare faster, decide sooner with one secure board record
Table of Contents
OnBoard - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
OnBoard overview

Based on 1055 verified user reviews
What is OnBoard?
OnBoard is a board management solution with key features that include meeting management, document management, member directory, access controls and permissions, file sharing, calendar management, and more.
Who uses OnBoard?
By industry, OnBoard reviewers are most commonly professionals in non-profit organization management (24%). The most frequent use case for OnBoard cited by reviewers is board management (88% of reviewers).
What do users say about OnBoard pricing?
Reviewers indicate OnBoard offers good value for money compared to pricier alternatives, and they appreciate its essential features and reasonable pricing. Some users report frustration with add-on costs, confusing pricing, and price increases, especially for smaller organizations.
What are the most popular integrations for OnBoard?
The OnBoard integration most frequently cited by reviewers is Zoom Workplace, a video conferencing product rated 4.4 out of 5 for its integration with OnBoard.
Starting price
Pros & Cons
Meetings
Agenda Creation
Team Collaboration
Board Members
Resource Management
Security and Access Control
OnBoard’s user interface
OnBoard pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about OnBoard?
OnBoard is a board management solution with key features that include meeting management, document management, member directory, access controls and permissions, file sharing, calendar management, and more.
Select to learn more
Who uses OnBoard?
Based on 1,055 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
OnBoard's key features
GetApp's analysis of 118 verified user reviews collected between July 2021 and July 2024 identifies OnBoard's most critical features and summarizes user sentiment about those features.
Reviewers appreciate OnBoard's Meeting Management capabilities for simplifying note-taking, paperless remote meetings, and real-time syncing of information. They find it beneficial for uploading and organizing Board Packets, creating agendas, and linking reports. Users report that it saves time by allowing easy updates to documents and agendas. They say it keeps board members engaged and informed, with easy access to meeting materials and personal calendar links. Some users mention occasional issues with document navigation and reliability during meetings. Of the 21 OnBoard users who gave detailed accounts of their use of Meeting Management, 100% rated this feature as important or highly important.
Reviewers highlight OnBoard's Member Directory for enabling trustees to update contact information and providing secure access levels. They find it useful for sorting members by group, managing permissions, and tracking board member terms. Users appreciate the ease of accessing contact info and bios, and the ability to manage platform membership efficiently. They report that it helps directors connect with each other and access necessary information quickly. Some users wish for more social media integration. Of the 26 OnBoard users who gave detailed accounts of their use of Member Directory, 96% rated this feature as important or highly important.
Reviewers value OnBoard's Document Management for centralizing important documents like bylaws, budgets, and meeting materials. They appreciate the security capabilities, such as remote device wiping, and the ability to organize and update documents easily. Users report that the search function is helpful, and the resource folder serves as an excellent depository. They find it convenient for sharing documents without additional emails. Some users mention difficulties with large Excel files and the need for better editing capabilities. Of the 45 OnBoard users who gave detailed accounts of their use of Document Management, 93% rated this feature as important or highly important.
Sara A.
Social Media Manager
Sandy K.
Executive Administrator
Doug S.
Controller
Stephanie S.
Communications Officer
Reviewers find OnBoard's Access Controls/Permissions valuable for setting specific access levels for different committees and members. They appreciate the ability to control document visibility and ensure secure communication. Users report that it helps maintain order and accountability by restricting access to confidential information. They say it is easy to assign permissions and manage roles, though some find the process clunky and wish for more granular control. They mention it enhances the overall security of the platform. Of the 35 OnBoard users who gave detailed accounts of their use of Access Controls/Permissions, 91% rated this feature as important or highly important.
Users appreciate OnBoard's File Sharing capabilities for allowing easy and secure document uploads, eliminating the need for printing and mailing. They find it beneficial for sharing important files and board packets, with permissions and access security. Reviewers report that it simplifies document management and ensures all attendees have the most current versions. They say it is user-friendly and efficient, though some mention difficulties with document interaction and the need for better collaboration capabilities. Of the 45 OnBoard users who gave detailed accounts of their use of File Sharing, 91% rated this feature as important or highly important.
Reviewers indicate that OnBoard's Calendar Management helps keep them organized and on task. They appreciate the integration with Outlook and the ability to track attendance. Users report that it is easy to set up meetings, add members, and link to virtual meetings. They find it helpful for notifying users of upcoming events and maintaining a centralized calendar. Some users mention the need for better interface and multiple time zone management. They say it ensures board members are always informed about meeting schedules. Of the 29 OnBoard users who gave detailed accounts of their use of Calendar Management, 90% rated this feature as important or highly important.
All OnBoard features
Features rating:
OnBoard alternatives
OnBoard pricing
Pricing plans
Pricing details:
User opinions about OnBoard price and value
Value for money rating:
To see what individual users think of OnBoard's price and value, check out the review snippets below.
Esami A.
Web Developer
Suzanne S.
Executive Assistant
OnBoard integrations (11)
Integrations rated by users
We looked at 1,055 user reviews to identify which products are mentioned as OnBoard integrations and how users feel about them.
Integration rating: 4.5 (34)
Integration rating: 4.6 (10)
Integration rating: 4.3 (5)
“drafting documents, letters and statements.”
Yu N.
Director
Integration rating: 5.0 (1)
Integration rating: 2.0 (1)
Other top integrations
OnBoard customer support
What do users say about OnBoard customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of OnBoard customer support.
Widely noted by reviewers, OnBoard’s customer support is highly responsive and quick to resolve questions or issues.
A significant portion of users praise the knowledgeable and professional support staff for guiding them through onboarding and ongoing use.
Frequently reported by users, support is easily accessible via phone or online, with real people available for immediate assistance.
Common user feedback highlights the helpfulness of tutorials, training resources, and follow-ups to ensure satisfaction and understanding.
Support options
Training options
To see what individual users say about OnBoard's customer support, check out the review snippets below.
“We’re grateful for her partnership and wouldn’t hesitate to recommend both the platform and her support to other organizations looking to enhance their Board engagement and operations.”
Maddie L.
Executive Assistant
OnBoard FAQs
OnBoard unites agendas, materials, minutes, votes, approvals, and actions in one secure record. No PDFs or version sprawl, so directors prepare faster, and leaders decide with confidence. Prep time drops when everyone opens the same book, sees what changed since the last draft, and walks in ready to decide. Turn long board books into clear briefs with the AI Suite: draft minutes in minutes, summarize packets, highlight late edits, and answer questions - contained to your official record, not the open web. Directors review, annotate, and vote on any device, online or offline; chairs keep the discussion focused; committees move work forward between meetings. Publish one final board book, absorb late edits without rebuilds, and keep an audit-ready history. Executives assign actions, track approvals, and align decisions to strategy without spreadsheet gymnastics. Integrated messaging, e-signatures, surveys, Microsoft 365, and Zoom integrations cut app-switching and turn busywork into decisions. Keep sensitive work out of email with enterprise controls like SSO/MFA, role-based access, device and file permissions, and exportable audit logs. Data is hosted on Microsoft Azure with encryption in transit and at rest. Compliance frameworks include SOC 2 and ISO/IEC 27001; HIPAA-aligned controls support healthcare use cases; retention and legal hold policies protect books and records. Support how boards actually meet, whether it is mobile, remote, or hybrid, so every member stays aligned on any device. Directors who prefer PDFs stay comfortable; those who choose dashboards get a simple, organized view built for every skill level. Scale without complexity. Run multiple entities, committees, and calendars in parallel while maintaining least-privilege access and a single source of truth. A board portal trusted by 6,000+ organizations worldwide, boards choose clarity, speed, ease of use, and defensible records in OnBoard.
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