getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Complaint Management Software with Forms management

Last updated: July 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

57 software options

Zendesk Suite logo

AI powered customer service across all channels

visit website
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

Read more about Zendesk Suite

Users also considered
Freshdesk logo

Online helpdesk system and customer service software

visit website
Freshdesk is a cloud-based complaint management software that helps businesses resolve complaints across email, web, phone, chat, and social media.

Read more about Freshdesk

Users also considered
LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is a web-based complaint management solution. It helps businesses manage customer interactions via multi channel support tickets. This help desk software is a leader in delivering excellent customer service and customer satisfaction.
Start with a 1 month free trial, no credit card required

Read more about LiveAgent

Users also considered
QT9 QMS logo

Fully Validated QMS for Compliance and Quality Automation

learn more
Easily keep track of customer feedback records and customer complaints with the QT9 QMS. Connect your locations, departments and people with the QT9 QMS. Quickly get a sense of customer complaints. Use tasks to involve the right people and link to CAPA or Risk management tasks.

Read more about QT9 QMS

Users also considered
Gladly logo

Cloud-based customer service platform

learn more
Gladly helps brands turn complaints into loyalty with fast, personalized support and AI-assisted resolution across every channel.

Read more about Gladly

Users also considered
Qualityze Suite logo

Intelligent Quality, Powered by AI

learn more
Qualityze Complaint Management Software helps organizations capture, track, and resolve customer complaints efficiently. Automate investigations, link complaints to CAPA and nonconformance, maintain full traceability, and ensure regulatory compliance while improving customer satisfaction.

Read more about Qualityze Suite

Users also considered
A1 Tracker logo

Enterprise risk management software

learn more
A1 Tracker is a risk management platform designed to help businesses of all sizes manage & mitigate risks across contracts, migrations, insurance, assets & claims. A1 Tracker enables users to track, report & manage trends, reducing risks on claims for insurance premiums, product liabilities, & more.

Read more about A1 Tracker

Users also considered
Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
Freshservice is a multi-channel solution to resolve issues raised by users with powerful automation capabilities to categorize, prioritize and assign issues

Read more about Freshservice

Users also considered
Daruma logo

Software to automate quality management processes.

learn more
Daruma software computerizes quality management and continuously improves business processes. Based on the international standard ISO 9001:2015, it is designed to save time and optimize processes to implement an integrated management system.

Read more about Daruma

Users also considered
Mint Service Desk logo

IT service desk and asset management solution

learn more
Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

Read more about Mint Service Desk

Users also considered
VobeSoft logo

No-code Business Software

learn more
VobeSoft is a business software solution that configures a cloud database into business solutions without coding. Companies can use a pre-defined template or build custom enterprise applications.

Read more about VobeSoft

Users also considered
ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

learn more
Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

Read more about ServoDesk

Users also considered
HappyFox Help Desk logo

Helpdesk, customer support software

learn more
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

Read more about HappyFox Help Desk

Users also considered
C-Desk logo

Cloud-based help desk software for customer support teams

learn more
C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

Read more about C-Desk

Users also considered
SALUS logo

The future of safety is digital.

learn more
SALUS is the digital safety management system for the modern age. Centralize your entire safety program to mobile devices and web app.

Read more about SALUS

Users also considered
Issuetrak logo

Issue tracking and workflow automation platform

learn more
Issuetrak is an issue tracking and workflow management software designed for service-driven industries including manufacturing, healthcare, and finance. The platform features omnichannel ticket submission, automated issue assignment, customizable task flows, and a comprehensive knowledge base for information management. Organizations can deploy Issuetrak either on-premises or via cloud hosting to streamline customer support operations and complaint management processes.

Read more about Issuetrak

Users also considered
Rely logo

Intelligent case management platform

learn more
Rely is an intelligent case management system that helps organizations prevent, detect and respond to workplace issues, such as bullying, harassment, discrimination, violence, and abuse. It helps administrators address the root causes of issues to help prevent the same issues from happening over and over again.

Read more about Rely

Users also considered
NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

learn more
ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price

Read more about NABD System

Users also considered
ComplianceQuest logo

Cloud-based quality management tool for manufacturing firms.

learn more
With CQ's complaint Management Software, you can have comprehensive control over how customer complaints are collected, recorded, reported, and tracked in compliance with industry guidelines and regulations. Contact us to know all features and configurability to address your specific requirements.

Read more about ComplianceQuest

Users also considered
ELMA365 logo

Low-code business process management (BPM) software

learn more
ELMA365 is a low-code business process management (BPM) software that helps businesses model, monitor, execute, and manage projects and tasks.

Read more about ELMA365

Users also considered
AccessE11 logo

Building Better Communities With Every Interaction

learn more
AccessE11 is a cloud-based software solution that blends innovative issue management, analytics reporting, and citizen engagement features to optimize the relationship between citizens and their municipality.

Read more about AccessE11

Users also considered
Emojot logo

All-in-one platform for customer-centric transformation

learn more
Upgrade complaints handling with seamless ticket management, intelligent prioritization, and automatic assignment and escalations.

Read more about Emojot

Users also considered
UseResponse logo

All-in-one Customer Support and Feedback Suite

learn more
Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

Read more about UseResponse

Users also considered
Wowdesk logo

Omnichannel customer service help desk software

learn more
ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price

Read more about Wowdesk

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
Use Zoho Desk to automate compliant management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations.

Read more about Zoho Desk

Users also considered