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Free Complaint Management Software
Last updated: March 2026
24 software options
Sponsored
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
It is available for $0 for 2 agents for 6 months
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
All accounts come with a 7-day free trial period. The Free plan is free forever. You can upgrade the number of visitors you reach with Flows and the number of monthly Lyro conversations. Flows are chatbot automations that follow defined rules. Lyro conversations are AI chatbot conversations that are trained on your knowledge base and frequently asked questions. The the pricing page on the Tidio website to model your potential usage.
Read more about Tidio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
Starter Suite: $25 / user / month Professional: $80 / user/ month Enterprise: $165 / user/ month Unlimited: $330 /user/month Einstein 1 Service: $500 /user/month All plans are billed annually.
Read more about Salesforce Service Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
A 15-day free trial is available, and a free plan for starter business tools.
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
$17/month for Solo (billed annually), $25/month for Plus (billed annually), $83/month for Expert (billed annually). Extra agents can be added to the Expert plan. All paid plans come with a 14-day free trial.
Read more about Smartsupp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management (CXM) platform
Contact Qualtrics for pricing information.
Read more about XM for Customer Experience
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one CRM for small businesses
15-day free trial, no credit card required. Vtiger offers four different packages, including a forever-free CRM. Rates start at $12 per user, per month (billed annually), or $15 per user, per month (billed monthly) Please contact Vtiger Sales team - sales@vtiger.com for pricing information.
Read more about Vtiger CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
- Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing
Read more about Missive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative Loyalty Programs, Customer Engagement & Gift Card
Packages starting as low as $29/mo
Read more about Preferred Patron Loyalty
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Growth Plan: $25/user/month when billed annually. $35/user/month when billed monthly. Pro Plan: $55/user/month when billed annually. $65/user/month when billed monthly. Elite Plan: $85/user/month when billed annually. $95/user/month when billed monthly.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Customer support & Help Desk software-FREE PLAN
Subscription Based Pricing: FREE $0/month for up to 10 users Professional $30/month Enterprise $60/month
Read more about NABD System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based help desk software for customer support teams
Contact C-Desk for pricing information
Read more about C-Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
No-code Business Software
VobeSoft offers a forever free plan and you can always try any of our plans for free for 1 month. Pricing scales based on the number of seats, as well as functionalities needed. Our paid plan starts at €100/month and already include 5 users. We also provide enterprise plans with custom RPO, RTO, SLA & OLA and much more.
Read more about VobeSoft
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, ITSM, Service and Support management for SMBs
Contact Simplisys for full pricing options.
Read more about ServoDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based Feedback Management Solution
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for automating sales, marketing & services
• Startup - $ 11.99 per user license per month • Professional - $24 per user license per month • Enterprise - $39.99 per user license per month • Ultimate - $59.99 per user license per month
Read more about CentraHub CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer service help desk software
Starter: $6 per user, per month. Professional: $30 per user, per month. Enterprise: $60 per user, per month. A free version is also available.
Read more about Wowdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experiences tools Software
User or Channel based with Add-ons for various modules.
Read more about Simplify360
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Low-code business process management (BPM) software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service & team communication S
Stames offers a 30-day free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below - Per User Pricing Entry - $12.99/month per block of 5 users. Combo - $14.99/month per block of 5 users. Enterprise - $20.99/month per block of 5 users. Bundle Pricing Entry - $49/month per block of 5 users. Combo - $69/month per block of 5 users. Enterprise - $99/month per block of 5 users.
Read more about Stames
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Incident and safety management tool for healthcare workers
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Telegram based internal complaint management online system
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Incident management & issue hotline service
Contact NAVEX Global for detailed pricing information.
Read more about EthicsPoint