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Remote Desktop Software with Alerts/Notifications (2026)

Last updated: April 2026

Key features of Remote Desktop Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Remote Access/Control: Reviewers value the ability to remotely access and control computers for troubleshooting, file access, and administrative tasks from any location. 96% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users highlight the importance of customizable access controls and permissions for security, allowing tailored access and preventing unauthorized use. 90% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Reviewers appreciate the real-time screen sharing feature for collaboration, demonstrations, and troubleshooting, ensuring clear communication and efficient problem resolution. 84% of reviewers rated this feature as important or highly important.
  • Multiple Monitor Access: Users find multiple monitor access crucial for tasks requiring extensive screen space, enabling control of multiple displays simultaneously for enhanced productivity. 80% of reviewers rated this feature as important or highly important.
  • File Transfer: The file transfer feature is valued for its ease and security in sharing documents and software between local and remote computers, saving time and facilitating collaboration. 80% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers emphasize the convenience of mobile access, allowing remote control and troubleshooting of computers from smartphones or tablets, enhancing flexibility and responsiveness. 74% of reviewers rated this feature as important or highly important.
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29 software options

TeamViewer ONE logo

Remote support, remote access & device management software

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TeamViewer's Remote Desktop offers secure, instant access to computers globally, enhancing productivity with seamless integration.

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ScreenConnect logo
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Remote meeting platform for resolving customers' queries

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ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

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Zoho Assist logo
Category Leaders

Cloud-based remote support solution

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Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

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ISL Light logo
Category Leaders

Remote support software & unattended remote access

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ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices from afar, in order to provide fast technical support to users. Access attended or unattended computers (Windows, Mac or Linux) in seconds from any computer or mobile device.

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Splashtop logo
Category Leaders

Remote access and remote support for specific use-cases.

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Splashtop Business Access offers remote desktop for professionals & teams. Access work PCs from any device, with free iOS & Android apps. Features: unbeatable pricing (up to 90% savings), high performance, file transfer, remote print, wake & top-tier security.

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Remote Desktop Manager logo
Category Leaders

The best remote connection manager in the industry

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Remote Desktop Manager (RDM) centralizes remote connection and credential management in one secure, cross-platform platform. Manage 50+ protocols, enforce role-based access and 2FA, track sessions, and access offline — great for teams or solo users alike.

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Pulseway logo
Category Leaders

Remote monitoring and management platform for IT

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Pulseway is a remote monitoring and management software designed for managing workstations, servers, and network devices across Windows, Mac, and Linux environments. The platform includes real-time monitoring with actionable alerts, remote control capabilities with unlimited sessions, automated patch management for operating systems and third-party applications, and scripting tools with auto-remediation features.

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Getscreen.me logo

Remote Desktop Access. Instant. From a web browser.

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Cloud-based software for administration, technical support and remote work.

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LogMeIn Resolve logo

Cloud-based remote support solution for SMBs

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Designed with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

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GoodAccess logo

Zero Trust Architecture as a Service

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Cybersecurity platform (SASE/SSE) that enables easy Zero Trust Architecture implementation for medium enterprises, any scale.

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EV Reach logo

Remote support management solution

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EV Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets.

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RealVNC Connect logo

Simple, secure & powerful remote access and support software

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The #1, powerful and fully encrypted remote desktop software for cloud and offline connections across multiple platforms. Unlimited users on the Device Access plan. Easy to deploy and administer. Responsive and intuitive to use. High-speed streaming, high-definition audio and superior image quality.

Read more about RealVNC Connect

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LogMeIn Pro logo

Remote access tool for individuals & small businesses

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LogMeIn Pro by GoTo is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location, and get full access to the desktop as well as all applications, files and information from another computer or mobile device.

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Admin By Request logo

Local admin rights, managed.

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Secure remote access with screen sharing, unattended access, and vendor access, plus endpoint privilege management with just-in-time admin elevation, SSO and MFA enforcement, ML and AI automation, full auditing, and anti-malware scanning.

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ManageEngine Endpoint Central MSP logo
Category Leaders

Endpoint management software for MSPs

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ManageEngine Endpoint Central MSP is a holistic endpoint management software designed to help MSPs (Managed Service Providers) efficiently manage their clients' desktops, servers, laptops, and mobile devices from a single, central location. It can be deployed as a free edition for small MSPs or an enterprise edition for larger MSPs.

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Kaseya VSA logo

IT systems management software for internal IT and MSPs

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Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

Read more about Kaseya VSA

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Veriato Workforce Behavior Analytics logo

User Activity Monitoring and Insider Risk Management

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At Veriato, we believe understanding the human factor is key to driving workforce productivity, ensuring compliance, and maintaining operational efficiency. By focusing on user behavior and analyzing activity, we empower organizations to optimize their teams and mitigate risks.

Read more about Veriato Workforce Behavior Analytics

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ManageEngine Remote Access Plus logo
Category Leaders

Enterprise remote support solution for system administrators

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ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location

Read more about ManageEngine Remote Access Plus

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SetMe logo
Category Leaders

Remote Support Software Built for the New Era

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Remote support powerhouse designed for easily and securely connecting to remote PCs and Macs and delivering better, faster on-demand and unattended remote support from anywhere in the world.

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desk.ly logo

Online desksharing solution for workplace management

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desk.ly is a cloud-based SaaS tool that can optimally organize and manage employees. Desk.ly takes over the allocation of space to better organize the workforce. Individual user settings can also be implemented.

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Workspace ONE logo

Digital workspace platform

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Workspace ONE is an intelligence-driven digital workspace platform that enables organizations to simply and securely deliver and manage devices, apps, and data from a single, unified console, providing modern, cloud-native endpoint management and secure access to corporate resources.

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VISULOX logo

Privileged access management solution

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Leading privileged access management solution with an integrated remote support platform for secure external access. VISULOX is the answer to who did what, where, and when in your IT Infrastructure.

VISULOX is easy to integrate and rapidly improves the security cloud, hybrid, or on-prem deployments

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Tehama logo

Tehama Enclaves as a Service

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Tehama is the industry’s most advanced enclave hosting platform. Tehama securely connects people to sensitive data and systems—without the complexity.
Through secure cloud-native Enclaves, Tehama delivers Zero Trust access, compliance, and governance in one unified platform. No more layering multip

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ManageEngine RMM Central logo

Unified Remote Monitoring and Management

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RMM Central is the one-stop solution that unifies endpoint management and network monitoring for MSPs and helps automate complete IT management from a single console.

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Tictoks logo

Smart employee monitoring solution for the modern workplace

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Tictoks is a time tracking and employee monitoring solution that tracks the productivity and effectiveness of remote teams in any industry.

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