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My AskAI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create an AI chatbot for your Customer Support.
Table of Contents
My AskAI - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
My AskAI overview
What is My AskAI?
My AskAI is an artificial intelligence program offering key features such as natural language processing and chatbot functionality, among others.
Key benefits of using My AskAI
- Human handover to agents when the AI can't answer a question
- AI-generated insights showing you what the common questions and issues are so you can improve your documentation and product
- AI email assistant to automatically respond to support emails<br/>- Connections with all major knowledge bases (Drive, Notion, OneDrive, Dropbox, Sharepoint and more)<br/>- Integrations with Slack, Teams, Zapier and API to get answers where you work<br/>
Who uses My AskAI?
Reviews for My AskAI come from a wide variety of industries, including education management (10% of reviewers), accounting (9%), and computer software (9%). The most frequent use case for My AskAI cited by reviewers is artificial intelligence (93% of reviewers).
Starting price
per month
Alternatives
with better value for money
My AskAI’s user interface
My AskAI pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about My AskAI?
My AskAI is an artificial intelligence program offering key features such as natural language processing and chatbot functionality, among others.
Select to learn more
Who uses My AskAI?
Based on 82 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
My AskAI's key features
GetApp's analysis of 39 verified user reviews collected between May 2023 and February 2024 identifies My AskAI's most critical features and summarizes user sentiment about those features.
Reviewers appreciate My AskAI's Natural Language Processing capabilities. They report that NLP allows My AskAI to understand and process human language, providing accurate and relevant responses. Users indicate that it makes interactions more intuitive and human-like, enhancing user experience and engagement. They find it helpful for recognizing patterns and analyzing the intent behind questions. However, some reviewers mention occasional context issues, like misidentifying individuals in documents. Overall, they feel NLP is fundamental to My AskAI's effectiveness. Of the 24 My AskAI users who gave detailed accounts of their use of Natural Language Processing, 96% rated this feature as important or highly important.
Gabriel L.
Marketing Coordinator
Melba M.
Data Engineer
Reviewers highlight the ease of setting up and customizing My AskAI's chatbot. They report that the chatbot is user-friendly, with an intuitive interface and simple configuration. Users appreciate its ability to answer questions based on uploaded documents and find it valuable for providing personalized and interactive experiences. They say it integrates well with other applications and helps streamline user interactions. Some reviewers wish for quicker responses, but overall, they find the chatbot a major benefit of My AskAI. Of the 25 My AskAI users who gave detailed accounts of their use of Chatbot, 88% rated this feature as important or highly important.
See related user reviews
Chris M.
Program Director
Patrick W.
CTO
All My AskAI features
Features rating:
My AskAI alternatives
My AskAI pricing
Pricing plans
Pricing details:
User opinions about My AskAI price and value
Value for money rating:
To see what individual users think of My AskAI's price and value, check out the review snippets below.
Jennifer K.
Head of Risk Management, Technology Architect

Kristina E.
Publisher
My AskAI integrations (17)
Integrations rated by users
We looked at 82 user reviews to identify which products are mentioned as My AskAI integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
My AskAI support options
Typical customers
Platforms supported
Support options
Training options
My AskAI FAQs
My AskAI has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is My AskAI used for?
With My AskAI you can create an AI chatbot using your company's website and knowledgebase content in minutes, without code, then add it to your site to help customers or use it internally to help staff. My AskAI lets you upload entire websites and knowledgebase (updated automatically) to a single AI chatbot that you can then ask questions to and get answers back in plain English. Use our Insights to see what users of your AskAI are asking so you can improve your product, your AskAI, or just see where people are getting stuck. Then customize the look and feel of your AskAI with custom colors, logos, and CTAs on your widget. My AskAI uses a combination of OpenAI's GPT-3.5 and GPT-4 to answer your questions to ensure you don't have to worry about which model to use or pay additional fees. Any content uploaded to My AskAI is private and not used to train any OpenAI models.
Q. What languages does My AskAI support?
My AskAI supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Icelandic, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Slovak, Spanish, Swedish, Turkish, Vietnamese
Q. Does My AskAI offer an API?
Yes, My AskAI has an API available for use.
Q. What level of support does My AskAI offer?
My AskAI offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Phone Support




















