getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

My AskAI Logo

Create an AI chatbot for your Customer Support.

Table of Contents

My AskAI - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

My AskAI overview

What is My AskAI?

My AskAI is an artificial intelligence program offering key features such as natural language processing and chatbot functionality, among others.

Key benefits of using My AskAI

- Human handover to agents when the AI can't answer a question
- AI-generated insights showing you what the common questions and issues are so you can improve your documentation and product
-
AI email assistant to automatically respond to support emails<br/>- Connections with all major knowledge bases (Drive, Notion, OneDrive, Dropbox, Sharepoint and more)<br/>- Integrations with Slack, Teams, Zapier and API to get answers where you work<br/>

Who uses My AskAI?

Reviews for My AskAI come from a wide variety of industries, including education management (10% of reviewers), accounting (9%), and computer software (9%). The most frequent use case for My AskAI cited by reviewers is artificial intelligence (93% of reviewers).

Starting price

149flat rate /
per month

Alternatives

with better value for money

My AskAI’s user interface

Ease of use rating:

My AskAI pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(27)
5(53)

What do users say about My AskAI?

My AskAI is an artificial intelligence program offering key features such as natural language processing and chatbot functionality, among others.

Select to learn more


Who uses My AskAI?

Based on 82 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Education Management
Accounting
Computer Software
Hospital & Health Care
Others

Use cases

Artificial Intelligence
Virtual Assistant

My AskAI's key features

GetApp's analysis of 39 verified user reviews collected between May 2023 and February 2024 identifies My AskAI's most critical features and summarizes user sentiment about those features.

Natural language processing

Reviewers appreciate My AskAI's Natural Language Processing capabilities. They report that NLP allows My AskAI to understand and process human language, providing accurate and relevant responses. Users indicate that it makes interactions more intuitive and human-like, enhancing user experience and engagement. They find it helpful for recognizing patterns and analyzing the intent behind questions. However, some reviewers mention occasional context issues, like misidentifying individuals in documents. Overall, they feel NLP is fundamental to My AskAI's effectiveness. Of the 24 My AskAI users who gave detailed accounts of their use of Natural Language Processing, 96% rated this feature as important or highly important.

See related user reviews

“MyAsk AI is a great product that I love using for my company. One of the things that makes it so effective is its use of NLP algorithms. NLP allows MyAsk AI to understand and process human language in a way that enables it to provide accurate and relevant responses to user inquiries. It helps MyAsk AI recognize patterns in human language and analyze the meaning behind them, which enables it to understand the intent behind user questions and respond appropriately. Overall, NLP is a critical component of MyAsk AI's ability to provide accurate and helpful responses to user inquiries, making the system feel more like a human conversation rather than a robotic interaction.”
GL

Gabriel L.

Marketing Coordinator

“It makes the interaction more intuitive and user-friendly. This fosters a positive user experience, increasing engagement and adoption of the AI tool.”
MM

Melba M.

Data Engineer


Chatbot

Reviewers highlight the ease of setting up and customizing My AskAI's chatbot. They report that the chatbot is user-friendly, with an intuitive interface and simple configuration. Users appreciate its ability to answer questions based on uploaded documents and find it valuable for providing personalized and interactive experiences. They say it integrates well with other applications and helps streamline user interactions. Some reviewers wish for quicker responses, but overall, they find the chatbot a major benefit of My AskAI. Of the 25 My AskAI users who gave detailed accounts of their use of Chatbot, 88% rated this feature as important or highly important.

See related user reviews

“My Ask AI is a very easy way to build a custom chatbot for your company. The UI is simple, and the chatbot itself is highly customizable. ”
CM

Chris M.

Program Director

“Chatbot is the major benefit of MyAskAI”
PW

Patrick W.

CTO


All My AskAI features

Features rating:

Activity dashboard
Machine learning
Multiple data sources
Reporting/Analytics
Data import/export
Multi-Language
Process/Workflow automation
Search/Filter
Virtual personal assistant (vpa)
Third-Party integrations
Live chat
Monitoring
Multi-Channel communication
Performance metrics
Personalization
Role-Based permissions
Sentiment analysis
Support ticket management
Tagging
Trend analysis
Widgets
Access controls/permissions
AI/Machine learning
Alerts/Escalation
API
Automated responses
Collaboration tools
Conversation intelligence
Customer communication
Customer engagement
Customer experience management
Customizable branding
Data extraction
Drag & drop
For ecommerce
For sales teams/organizations
Intent recognition
Interaction tracking
Knowledge base management
Knowledge management

My AskAI alternatives

My AskAI logo

Starting from

149

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
VideoExpress logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Ada logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Tidio logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

My AskAI pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pro

149

Per month

Features included:

  • Integrate with your Intercom, Zendesk, Freshdesk inbox
  • Replies & handovers all within your existing support platform
  • Add & sync unlimited help centres, websites or documents
  • Connect & sync with Google Drive, Notion + many others
  • Guidance instructions
  • Answer improvement tools
  • Chrome Extension AI Copilot
  • AI customer satisfaction (CSAT) scores
  • Connect live user data to personalize responses e.g. recent orders
  • Advanced Actions & Tasks e.g. refunds, cancellations, etc.
  • Automatic tagging e.g. contact reason, sentiment, etc.
  • Custom answers
  • Advanced insights, analytics & alerts
  • Export insights & conversations
  • Fully multi-lingual (95+ languages)
  • Unlimited team seats
  • Private mode for internal use
  • Add on: API, Slack, Teams & Zapier access ($49/mo)

Enterprise

999

Per month

Features included:

  • Everything in Pro
  • Discounted volume pricing
  • Invoice billing (monthly, quarterly, annually)
  • White glove setup & onboarding
  • Dedicated success manager
  • Highest priority Enterprise support
  • Unlimited AI agents
  • Whitelabel solution / API access
  • Custom features
  • Custom integrations & APIs
  • SOC-2 (Type 2) report access

User opinions about My AskAI price and value

Value for money rating:

To see what individual users think of My AskAI's price and value, check out the review snippets below.

“This is obviously an innovative feature and it's exciting. The software is very straightforward and easy to use.”
JK

Jennifer K.

Head of Risk Management, Technology Architect

“Fabulous - I highly recommend this service and the technology, it's been a game changer for our site.”
Verified reviewer profile picture

Kristina E.

Publisher

My AskAI integrations (17)

Integrations rated by users

We looked at 82 user reviews to identify which products are mentioned as My AskAI integrations and how users feel about them.

Slack logo
Slack

Integration rating: 5.0 (2)

Zapier logo
Zapier

Integration rating: 5.0 (1)

HubSpot CRM logo
HubSpot CRM

Integration rating: 3.0 (1)

My AskAI support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat
Phone Support

Training options

Live Online
Documentation
Videos

My AskAI FAQs

Q. Who are the typical users of My AskAI?

My AskAI has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money


Q. What is My AskAI used for?

With My AskAI you can create an AI chatbot using your company's website and knowledgebase content in minutes, without code, then add it to your site to help customers or use it internally to help staff. My AskAI lets you upload entire websites and knowledgebase (updated automatically) to a single AI chatbot that you can then ask questions to and get answers back in plain English. Use our Insights to see what users of your AskAI are asking so you can improve your product, your AskAI, or just see where people are getting stuck. Then customize the look and feel of your AskAI with custom colors, logos, and CTAs on your widget. My AskAI uses a combination of OpenAI's GPT-3.5 and GPT-4 to answer your questions to ensure you don't have to worry about which model to use or pay additional fees. Any content uploaded to My AskAI is private and not used to train any OpenAI models.


Q. What languages does My AskAI support?

My AskAI supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Icelandic, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Slovak, Spanish, Swedish, Turkish, Vietnamese


Q. Does My AskAI offer an API?

Yes, My AskAI has an API available for use.


Q. What level of support does My AskAI offer?

My AskAI offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Phone Support

Related categories