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HoneyBook

Client management for freelancers & SMBs

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Table of Contents

HoneyBook - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

HoneyBook overview

Based on 674 verified user reviews

What is HoneyBook?

HoneyBook is a billing and invoicing tool offering key features such as billing and invoicing, payment processing, and electronic signature, among others.

Who uses HoneyBook?

By industry, HoneyBook reviewers are most commonly professionals in photography (29%). The most frequent use case for HoneyBook cited by reviewers is billing and invoicing (60% of reviewers).

What do users say about HoneyBook pricing?

Some users say HoneyBook’s pricing feels high, especially for freelancers and small businesses, and they compare it unfavorably to cheaper competitors. Reviewers appreciate the included features and time savings, and some reviewers find referral discounts valuable. Some users report affordability and flexible pricing tiers, though others feel transaction fees add up.

What are the most popular integrations for HoneyBook?

The HoneyBook integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.2 out of 5 for its integration with HoneyBook), Calendly (an appointment scheduling product, 4.8), and Google Calendar (a scheduling product, 4.9).

Starting price

36flat rate /
per month

visit website

Pros & Cons

Invoicing and Contracts

Proposals and Contracts

Client Payment

Pricing

Limited mobile app functionality

Slow and inflexible payment processing

HoneyBook’s user interface

Ease of use rating:

4.7

(674)

HoneyBook pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(17)

3-4(98)

5(559)

What do users say about HoneyBook?

HoneyBook is a billing and invoicing tool offering key features such as billing and invoicing, payment processing, and electronic signature, among others.

Select to learn more

Who uses HoneyBook?

Based on 674 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Photography

Events Services

Design

Marketing and Advertising

Others

Use cases

Billing and Invoicing

Contract Management

CRM

Payment Processing

Workflow Management

HoneyBook's key features

GetApp's analysis of 96 verified user reviews collected between July 2021 and December 2024 identifies HoneyBook's most critical features and summarizes user sentiment about those features.

Payment processing

4.6

Reviewers appreciate HoneyBook's payment processing capabilities. They find it convenient to have everything in one place, making it easy for clients to view invoices and pay online. Users report that it saves time and money by eliminating the need for additional subscriptions or integrations. They say the process is simple and secure, though some mention concerns about fees and slow deposit times. Reviewers also note the integration with Stripe and the option for automatic payments as valuable aspects. Of the 25 HoneyBook users who gave detailed accounts of their use of Payment Processing, 96% rated this feature as important or highly important.

See related user reviews

“I don't have to pay another subscription for payment processing elsewhere and it provides my client with an invoice for their records so I don't have to create additional ones.”

Victoria N.

Creative Owner

“I love that it is all in one location, I no longer have to include my QuickBooks payments link or have clients switch to another software. ”

Alicia P.

Google Workspace Consultant

Electronic signature

4.7

Reviewers highlight HoneyBook's electronic signature capabilities as a major advantage. They report that it simplifies contract signing, making it quick and easy for clients, especially those who are not tech-savvy. Users appreciate not needing third-party platforms like DocuSign, and they find the integrated signature capability secure and reliable. They say it saves time during the onboarding process and is particularly useful for remote clients. Reviewers also value the notifications received after a client signs a contract. Of the 18 HoneyBook users who gave detailed accounts of their use of Electronic Signature, 94% rated this feature as important or highly important.

See related user reviews

“Collecting electronic signatures with other platforms like DocuSign or plain Adobe PDF is still cumbersome and confusing, especially for older clients of mine who aren't as tech-savvy. I'm a Founding Member and have been using HoneyBook since I opened my business, and to this day have never had a client complain about trying to sign a document. ”

Cameron D.

Owner/Operator

“This gives the user the ability to quickly and seamlessly gain a signature from a client. Paper to pencil can't compare.”

Breshea A.

Author

All HoneyBook features

Features rating:

4.6

(674)

Mobile payments

4.8

(23)

Mobile app

4.6

(7)

Invoice processing

4.7

(17)

Forms management

4.8

(4)

Project management

4.5

(19)

Client portal

4.7

(35)

For small businesses

5.0

(1)

Dashboard

5.0

(2)

Expense tracking

4.7

(3)

Debit/Credit card processing

4.5

(19)

Billing portal

4.8

(11)

CRM

4.8

(41)

Customer database

4.7

(6)

Real-Time notifications

4.3

(3)

Appointment scheduling

4.8

(4)

Recurring/Subscription billing

4.7

(21)

Referral tracking

4.8

(5)

Employee scheduling

3.0

(1)

Digital signature

4.5

(2)

In-Person payments

4.8

(4)

Signature creation

5.0

(3)

Status tracking

3.0

(1)

Accounting integration

5.0

(1)

Templates

4.4

(16)

Customizable invoices

4.8

(28)

Calendar management

4.4

(59)

Online payments

4.6

(63)

Billing & invoicing

4.7

(108)

Email management

4.6

(65)

Online invoicing

4.7

(82)

Invoice creation

4.7

(67)

Online booking

4.7

(49)

Calendar/Reminder system

4.7

(46)

Customizable templates

4.6

(51)

Document management

4.6

(26)

Contact management

4.7

(115)

Quotes/Estimates

4.7

(58)

Contract drafting

4.9

(20)

Project planning/scheduling

4.8

(40)

Scheduling

4.6

(35)

Workflow management

4.4

(34)

Calendar sync

4.4

(24)

Electronic payments

4.8

(21)

Interaction tracking

4.7

(81)

Data security

4.8

(63)

Client management

4.4

(13)

Reporting/Project tracking

4.8

(72)

Activity dashboard

4.6

(20)

Invoice history

4.7

(37)

Contract/License management

4.9

(8)

Sales pipeline management

4.6

(34)

Lead management

4.7

(102)

Purchasing & receiving

4.0

(9)

Mobile access

4.4

(55)

Reporting & statistics

4.0

(15)

Task management

4.5

(100)

Access controls/permissions

4.4

(18)

Reporting/Analytics

4.4

(43)

Confirmations/Reminders

4.4

(14)

Contact database

4.6

(25)

Lead qualification

4.6

(18)

Proposal generation

4.8

(5)

Document storage

4.6

(38)

Signature management

4.8

(5)

Lead generation

4.4

(8)

Collaboration tools

4.6

(72)

Alerts/Notifications

4.5

(24)

Task scheduling

4.5

(8)

Project planning

4.2

(5)

File sharing

4.3

(30)

Completion tracking

4.9

(10)

Financial management

4.7

(12)

Workflow configuration

5.0

(3)

Customizable dashboard

4.8

(5)

Reminders

4.5

(10)

Pre-built templates

4.3

(4)

RFP management

4.7

(3)

ACH payment processing

4.0

(2)

Third-Party integrations

3.7

(9)

Team collaboration

4.0

(4)

Data import/export

4.6

(5)

Social media integration

4.2

(24)

Group scheduling

4.5

(6)

API

5.0

(1)

No-Code

4.5

(2)

Time & expense tracking

4.0

(7)

Live chat

4.8

(4)

Search/Filter

4.6

(5)

Version control

4.6

(7)

Authentication

4.6

(5)

Availability management

4.0

(1)

Recurring invoicing

(0)

To-Do list

(0)

Task progress tracking

5.0

(1)

Timer

(0)

Tax calculation

3.7

(3)

Task editing

5.0

(1)

Activity tracking

(0)

Summary Reports

(0)

Web-based deployment

(0)

Accounts payable

(0)

Source Tracking

(0)

Room booking

5.0

(1)

Rules-Based workflow

(0)

Time tracking

4.0

(2)

Accounts receivable

(0)

Work order creation

(0)

Accounting

(0)

Proposal management

(0)

Invoice management

(0)

Credit card processing

4.3

(3)

Customer accounts

(0)

Hourly billing

(0)

General ledger

(0)

Forms automation

(0)

For startups

5.0

(3)

Data synchronization

(0)

For photography studios

(0)

For mac devices

(0)

For ipad devices

(0)

For aec industry

(0)

Facility scheduling

(0)

Deadline management

(0)

Event scheduling

(0)

Design templates

(0)

Employee management

(0)

Email templates

(0)

Document templates

(0)

Project tracking

(0)

Business process automation

3.0

(1)

Client tracking

(0)

Project billing

(0)

Process/Workflow automation

(0)

Process modeling & designing

(0)

Predictive analytics

(0)

Point of sale (pos)

(0)

Personalization and recommendation

(0)

Payment gateway integration

(0)

Onboarding

(0)

Natural language processing

(0)

Multiple projects

(0)

Multi-Channel communication

(0)

Monitoring

(0)

Content generation

(0)

Meeting management

(0)

Job management

(0)

Content library

5.0

(3)

HoneyBook awards

HoneyBook alternatives

HoneyBook

4.7

(674)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.7

PayPal

4.6

(26.1K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

QuickBooks Online

4.3

(8.3K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Jobber

4.6

(1.3K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

HoneyBook pricing

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

Per month

Features included:

Unlimited Clients
Unlimited Projects
Invoices & Payments
Proposals & Contracts
Calendar
All Professional Templates
Client Portal
Basic Reports

Essentials

Per month

Features included:

Scheduler
Automations
QuickBooks Online integration
Up to 2 Team Members
Expense Management
Profit and Loss
Remove "Powered by HoneyBook"
Standard Reports

Premium

129

Per month

Features included:

Unlimited Team Members
Priority Support
Multiple Companies
Dedicated Account Manager
Advanced Reports
1 AI Assistant
Onboarding Specialist

User opinions about HoneyBook price and value

Value for money rating:

4.6

Of 49 reviews that provide robust commentary on HoneyBook's price and value, 65% mention it in a positive light.

Some users say HoneyBook’s pricing feels high, especially for freelancers, startups, and small businesses, and they compare it unfavorably to less expensive competitors. Users think the free trial is helpful but sometimes too short to fully evaluate the platform. Some reviewers find the referral and discount options valuable for reducing costs. Reviewers appreciate the range of features included in all plans and feel the convenience and time savings justify the price. Some users report that the platform’s affordability and flexible pricing tiers make it accessible, though others feel transaction and processing fees add up.

, and

To see what individual users think of HoneyBook's cost and value, check out the review excerpts below.

“HoneyBook offers a range of pricing plans that are designed to be accessible to businesses of all sizes, the cost can add up quickly if you require a large number of features or have a high volume of transactions.”

John S.

Social Media Consultant

“HB solved my need to duct tape together a payment processor, a contract + digital signature service, a session scheduler and a client management system by putting it all in 1 in a very affordable and aesthetically pleasing way”

Johnna R.

Owner

“The client payment processing fees are more pricey than what I've used in the past and the instant deposit fees are through the roof.”

Denise “.

Master cake artist

HoneyBook integrations (85)

Integrations rated by users

We looked at 674 user reviews to identify which products are mentioned as HoneyBook integrations and how users feel about them.

QuickBooks Online

Integration rating: 4.4 (12)

“I use QuickBooks to manage my business’ finances. Refunds I process in HB do not sync to QuickBooks which creates manual work for me. HoneyBook adds the customer’s email address to the customer name field when creating the customer in QuickBooks. The email address should sync over to the email address field in QB.”

“Less work for me since it integrates with QB and I can add a contact form to my website that links back to HoneyBook. ”

“All sales go directly into QB so that upcoming payments and expenses in QB can be allocated to separate clients. ”

“Making sure all payments are synced properly for tax purposes. It saves hours of batch reconciliation.”

Oyinka C.

Owner and Venue Manager

1/4

Gmail

Integration rating: 4.9 (10)

“LOVE that I can Email within the honey book ap, but I also love that if I respond on gmail, it also shows up in my honey book.”

“It helps solve some of the issues in creating projects for inquiries from the Knot and WeddingWire. ”

“Allows me to send invoices & contracts via Gmail, but without ever leaving the HoneyBook platform.”

“The new Gmail widget saves time for me when I'm juggling leads or working my second job. ”

Jessica D.

Wedding Photographer

1/4

Google Calendar

Integration rating: 4.9 (11)

“Honeybook seamless integrates with my business calendar (Gmail & Google Calendar) to show me all current bookings as well as recent inquires to avoid any missed events or potential double-bookings.”

“My business is based on dates. I can not be in two places at once so I need to be sure I am available. ”

“I use Google calendar for my personal scheduling so having them overlap is very important.”

Chris F.

Manager

1/3

Calendly

Integration rating: 4.9 (7)

“When clients go in and Make their own appointments, I love how Honeybook recognizes it and includes it in the calendar for me ”

“I do all my scheduling for consultations, meetings, and sessions using both HB and Calendly”

Jessica D.

Wedding Photographer

1/2

Zapier

Integration rating: 4.7 (3)

“It streamlines the process of getting my payments in my account so I don't have to go in and do it every time.”

Deenah J.

Copywriter and Founder

Microsoft Outlook

Integration rating: 5.0 (1)

“It's crucial to have my invoices and contracts appear to be sent from me personally. Having the MS-Outlook integration with Honeybook achieves this step for me.”

Anonymous R.

CEO and Lead Consultant

Microsoft 365

Integration rating: 5.0 (2)

PayPal

Integration rating: 5.0 (2)

Instagram

Integration rating: 5.0 (1)

Google Drive

Integration rating: 5.0 (1)

Squarespace

Integration rating: 5.0 (1)

Google Forms

Integration rating: 4.0 (1)

WordPress

Integration rating: 5.0 (1)

HoneyBook customer support

What do users say about HoneyBook customer support?

Customer support rating:

4.6

We analyzed 115 verified user reviews to identify positive and negative aspects of HoneyBook customer support.

Widespread user sentiment highlights HoneyBook's fast, friendly, and knowledgeable customer support team.

A fair number of users appreciate the immediate help available via live chat and virtual assistance channels.

Multiple users note that support staff listen to feedback and are proactive in implementing user suggestions.

A minority of users report slow response times, limited phone support, and difficulty reaching customer service during weekends.

Support options

Phone support

Email/help desk

Chat

Knowledge base

Training options

Webinars

Documentation

Live online

Videos

To see what individual users say about HoneyBook's customer support, check out the review snippets below.

“Their customer service team cares and goes the extra mile to not only help you in any way they can, but they truly consider ways to improve and make their customers' lives easier.”

Bree T.

Wedding Photographer

“So far the customer service has been very helpful if I have had an issue and reached out they responded quickly and helped me figure out the issues I was having.”

Ellie S.

Photographer

“The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly.”

Brandy M.

Manager

HoneyBook FAQs

Q. Who are the typical users of HoneyBook?

HoneyBook has the following typical customers:
Freelancers, Large Enterprises, Small Business

Q. What is HoneyBook used for?

HoneyBook is a cloud-based CRM solution designed for small businesses and freelancers that helps users to manage business processes, from consultation to billing. The platform enables users to manage projects, book customers, send invoices, sign online contracts and manage payments. HoneyBook offers task management functionality that allows users to view and track different stages of a project. Users can store their invoices, contracts and other documents in one place. They can also respond to customers with automated appointment requests and follow-ups using custom templates and notifications. To help users keep on top of the workload, HoneyBook allows task reminders to be created, and automated payment reminders can be sent based on project payment due dates. HoneyBook facilitates secure online payments within the system and contracts can be signed digitally. The solution also provides users with the necessary tools to track reservations, payment schedules and leads automatically. HoneyBook can be integrated with third party tools such as Calendly, QuickBooks, Zapier, Google Calendar, Gmail, and more to create seamless workflows and data synchronization.

Q. What are the benefits of using HoneyBook?

The secure online payment functionality within HoneyBook saves the time, effort and money needed to make multiple trips to the bank each week to deposit checks received.

HoneyBook provides users with powerful tools to automatically track payment schedules, reservations, and leads.

The reporting feature allows users to monitor analytics on key metrics, including the combined value of all events, success rates, the percentage of posting, and more.

HoneyBook allows users to set up email reminders that are automatically sent to customers when payments are due

The platform enables all parties to see and share timelines, view event details such as dates, times, and addresses and communicate via email.

Q. What languages does HoneyBook support?

HoneyBook supports the following languages:
English

Q. Does HoneyBook support mobile devices?

HoneyBook supports the following devices:
Android, iPhone

Q. Does HoneyBook offer an API?

No, HoneyBook does not have an API available.

Q. What level of support does HoneyBook offer?

HoneyBook offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base