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Top Rated Billing and Invoicing Software with Contact Database in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

A contact database centralizes customer information, streamlines invoice creation, and facilitates easy access to client details. It simplifies recurring billing, improves customer communication, and ensures accurate record-keeping for transactions. Our reviewers in billing and invoicing software rated this feature as important.

4 Best Billing and Invoicing Software with Contact Database

  • PayPal Invoicing
  • NetSuite
  • Dynamics 365 - Highest rated for contact database
  • PayPal

See other top Billing and Invoicing products with contact database

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the billing and invoicing software category. They also needed to have sufficient reviews about contact database, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for contact database based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

PayPal Invoicing logo
4.7
(593)

User insights about the contact database feature

Reviewers appreciate PayPal Invoicing's contact database for its ease of access and efficiency in managing client contacts. They find it useful for sending invoices directly without re-entering information, and for sending reminders and tracking customer history. Users report that it is easy to add, remove, and edit contacts, and it helps keep customer information organized for future transactions. Some users mention occasional glitches, but overall, they find it a valuable tool for maintaining customer relationships.
“It is very easy to add clients and contacts to the database. It can be used when editing an invoice and sending a payment request. The contacts stored in the database are always completely secure.”
Verified reviewer profile picture

Prabhakar U.

CMO

“Contact database is quite good. I add contacts and whenever I want to send invoices, I send them directly through the contact.”
AA

Abhishek A.

CEO

Billing and Invoicing key features coverage

PayPal Invoicing offers 5 out of the 6 key features for Billing and Invoicing software identified by reviewers:

Invoice Processing
Invoice Creation4.7
Online Invoicing4.7
Invoice History4.7
Payment Processing4.7
Tax Calculation4.7

Pros and cons based on 593 verified reviews

77% of users rated PayPal Invoicing 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 593 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient invoice management

Robust security measures

Convenient money transfers

Flexible customization options

User-friendly mobile interface

Cons:

High transaction fees

High fees and rates

Inconsistent money transactions

Poor customer service

See pros and cons details

Pricing

Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

NetSuite logo
4.2
(1.9K)

User insights about the contact database feature

Users report that NetSuite's contact database is comprehensive and user-friendly, allowing easy storage, organization, and access to contact information. They appreciate the ability to track communication history and customize the database with custom fields. Reviewers find it useful for managing customer relationships and accessing a complete view of interactions. However, some mention the need to create duplicate contacts for multiple subsidiaries and find the system cumbersome at times. Overall, they value its robustness and flexibility.
“I like that NetSuite's Contact Database is incredibly comprehensive and user-friendly. It allows me to easily store, organize, and access contact information. Additionally, I can customize the Contact Database with custom fields, quickly export and import contact information, and easily search for specific contacts.”
Verified reviewer profile picture

Devendra K.

Manager

“One advantage of the contact database in NetSuite is that it provides a complete view of interactions with your contacts. You can track all communication history, including emails, calls and notes, which can help you stay on top of relationships with your customers and other stakeholders.”
Verified reviewer profile picture

Jairo A.

Enginner developer

Billing and Invoicing key features coverage

NetSuite offers 6 out of the 6 key features for Billing and Invoicing software identified by reviewers:

Invoice Processing4.2
Invoice Creation4.4
Online Invoicing4.3
Invoice History4.4
Payment Processing4.5
Tax Calculation5.0

Pros and cons based on 1,991 verified reviews

46% of users rated NetSuite 5 out of 5 stars, while 5% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,991 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Cloud-based accessibility

Efficient inventory management

Flexible customization options

Customizable and informative dashboards

Convenient web access

Cons:

Slow performance speed

Prohibitive pricing for small businesses

Challenging implementation process

Inadequate customer support

Inefficient sales management

See pros and cons details

Pricing

Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

Dynamics 365 logo
4.4
(5.8K)

User insights about the contact database feature

Reviewers indicate that Dynamics 365's contact database is highly efficient for managing and analyzing customer data. They value the centralized repository, customization options, and seamless integration with Microsoft tools like Outlook and Excel. Users appreciate the ability to segment contacts for targeted marketing and the collaboration features that allow multiple users to work on the same records. They find the insights into customer behavior and the robust data analysis capabilities particularly helpful for improving customer engagement and sales strategies.
“ Dynamics 365's Contact Database offers centralized information management, customization options, seamless integration with Microsoft tools, robust data analysis capabilities, and a focus on security and compliance.”
DT

Dolores T.

Teacher

“The Contact Database in Dynamics 365 centralizes customer information, enhancing CRM capabilities for better customer relationship management and targeted marketing efforts.”
MA

Mohammed A.

Strategy Advisor

Billing and Invoicing key features coverage

Dynamics 365 offers 3 out of the 6 key features for Billing and Invoicing software identified by reviewers:

Invoice Processing4.3
Invoice Creation4.5
Online Invoicing4.5
Invoice History
Payment Processing
Tax Calculation

Pros and cons based on 5,809 verified reviews

52% of users rated Dynamics 365 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 5,809 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive sales management

Effective customer relationship management

Enhanced team collaboration

Efficient task management

Seamless Microsoft integration

Cons:

Slow performance speed

Disruptive software updates

Steep learning curve

High costs and complexity

See pros and cons details

Pricing

Starting price:$50 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

PayPal logo
4.7
(26.2K)

User insights about the contact database feature

Reviewers find PayPal's contact database useful for storing and managing contact information, making it easy to send and receive payments. They appreciate the ability to save repeat customer data, which saves time and enhances efficiency. Users report that the database is secure and helps keep track of transactions and customer interactions. Some users mention that it is not as robust as competitors, but overall, they find it helpful for maintaining organized and accessible contact information.
“Whenever you pay someone via PayPal or when somebody pays you, the system takes note of the parties involved and neatly stacks those contacts for you on your account in case you want to conduct further business with that person in future. I find this to be very helpful because you will always have a record of who exactly you've done business with. ”
Verified reviewer profile picture

JAZE P.

Systems Administrator

“I really enjoy having a database where I can easily keep track of and, if needed, able to contact past clients or customers at any given time. It really makes handling clients a breeze, ensuring that I am giving my best each transaction.”
TT

Thomas T.

Business Owner

Billing and Invoicing key features coverage

PayPal offers 5 out of the 6 key features for Billing and Invoicing software identified by reviewers:

Invoice Processing4.5
Invoice Creation4.5
Online Invoicing4.6
Invoice History4.6
Payment Processing4.6
Tax Calculation

Pros and cons based on 26,280 verified reviews

74% of users rated PayPal 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 26,280 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Enhanced user safety

Efficient invoicing capabilities

Convenient online shopping

Robust security measures

Seamless transaction management

Cons:

High transaction fees

Inefficient refunds and disputes

Issues with email transactions

High fees and hidden costs

Costly currency exchange

See pros and cons details

Pricing

Starting price:$0.29 other|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Billing and Invoicing Software with Contact Database in 2026

PayPal logo

Payment processing, fraud protection and risk management

PayPal provides an end-to-end suite of tools that can integrate with a business's existing systems and service providers. Its network of shoppers and businesses provides AI-driven data insights to help businesses reach new customers and drive results.

Read more about PayPal

Users also considered
QuickBooks Enterprise logo

Enterprise accounting, FSM and inventory management solution

QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access to customer, employee, and vendor information. The software includes tools for managing inventory, shipping, sales orders, pricing, tasks, invoicing, reporting, and more.

Read more about QuickBooks Enterprise

Users also considered
QuickBooks Online logo

Accounting and business management software

Use QuickBooks Online to create custom invoices with your own branding. Insert Pay Now links to your invoices and accept payment via credit card or bank payment

Read more about QuickBooks Online

Users also considered
FreshBooks logo

Invoice and accounting software tailored to small businesses

FreshBooks lets you create, send & track invoices, as well as create expenses, send late payment reminders and account statements, and set up recurring billing.

Read more about FreshBooks

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Dynamics 365 logo

ERP and CRM applications from Microsoft

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Read more about Dynamics 365

Users also considered
Housecall Pro logo

Field service management application for businesses

Housecall Pro simplifies billing with one-click digital invoicing, automatic reminders, and secure payment methods. Keep track of payments and send automated receipts. Go paperless and boost efficiency. Join over 45,000 businesses and sign up for a free trial today!

Read more about Housecall Pro

Users also considered
Square Point of Sale logo

iPad & Android point of sale (POS) system

Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital receipts, inventory, reports, and more.

Read more about Square Point of Sale

Users also considered
Xero logo

Cloud-based accounting software for small businesses

Xero is an award-winning online accounting software with billing and invoicing solutions designed for small business owners and accountants, available on any computer or mobile device with an internet connection. Easily manage your cash flow, bills, and invoices all in one place.

Read more about Xero

Users also considered
Clio logo

Cloud-based legal practice management tool for law firms.

Legal billing software that gives you sleek, customizable invoices. Generating a bill and receiving payment with Clio is quick and easy—and can be done online.

Read more about Clio

Users also considered
Jobber logo

Tool that manages quotes, schedules, invoices and tasks

Join over 250,000 home service pros using Jobber. We make it easy to schedule appointments, quote, invoice, and get paid faster. Organize your field service business and impress your clients - get started today.

Read more about Jobber

Users also considered
Zoho Invoice logo
Category Leaders

Online invoicing tool for freelancers and SMBs.

Zoho Invoice is an online invoicing software that helps you craft beautiful invoices, automate payment reminders and receive payments faster.

Read more about Zoho Invoice

Users also considered
PandaDoc logo

Cloud-based tool for creating, editing and signing documents

Sales teams can collect payments directly inside their PandaDoc proposals, quotes and contracts as soon as the documents get eSigned. You can further integrate via Zapier with accounting and invoicing software like Freshbooks and Quickbooks online.

Read more about PandaDoc

Users also considered
Marketing 360 logo

Marketing Platform For Small Business

Send invoices with ease
Create and send online invoices and estimates in minutes. Get paid in one click 24/7 from any device. Keep track of the status of all your invoices in real time from one place.

Read more about Marketing 360

Users also considered
SuiteDash logo

All-in-One Business Software

Perfect for small to medium-sized businesses looking for a cost-effective, all-in-one platform to integrate CRM, project management, billing, and client portals, SuiteDash simplifies operations, boosts productivity, and reduces overhead costs. Save time and money while streamlining your workflow wit

Read more about SuiteDash

Users also considered
NetSuite logo

AI-powered cloud-based business management suite

Optimize receivables and accelerate cash flow by automating billing and invoicing processes with NetSuite's AI-fueled cloud accounting software. Transactions are posted to the GL automatically, which saves time, helps avoid error-prone manual data entry and ensures AR data is always up to date.

Read more about NetSuite

Users also considered
HoneyBook logo

Client management for freelancers & SMBs

Secure and easy digital payments. Use payment schedules and reminders to never miss an a client payment. Give clients a frictionless payment experience. Small businesses have booked over $2 billion in business through HoneyBook. Get paid quickly and on time, every time.

Read more about HoneyBook

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Paymo logo

Task Management, Time Tracking, and Accounting for SMBs

Accurately track your work time and create estimates and invoices in 18 languages. Custom templates available.

Read more about Paymo

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Abby logo

Billing and invoicing platform

Abby helps businesses ensure that customer documents are legal and comply with the rules. Customers can pay online and receive reminders for late payments.

Read more about Abby

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QuickBooks Online Advanced logo

Accounting & business management for small businesses

Automate billing and invoicing with customizable templates, batch processing, and real-time payment tracking for efficient operations.

Read more about QuickBooks Online Advanced

Users also considered
PayPal Invoicing logo

Free online invoice creation and sending

PayPal Invoicing is a free solution for creating and sending online invoices within a PayPal Business account. The tool allows users to create custom-branded invoice templates, populate billing details, track payments, view billing histories, schedule invoices, accept partial payments, and more.

Read more about PayPal Invoicing

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TimeCamp logo

A 100% free time tracker for teams. Unlimited users for $0.

TimeCamp is a time tracking platform with which SMBs can track billable hours, generate automatic invoices & manage employee time & attendance

Read more about TimeCamp

Users also considered
BQE CORE Suite logo
Category Leaders

Cloud-based firm management tool for A&E firms.

BQE CORE is a cloud-based software designed specifically for architecture and engineering firms. The platform integrates accounting, invoicing, project management, and resource planning features that streamline operations across entire organizations. BQE CORE enables firms to track time and expenses, manage projects profitably, and access real-time financial data through a centralized system that eliminates the need for multiple software solutions.

Read more about BQE CORE Suite

Users also considered
Fiverr logo

Time tracking, invoicing and payments app for freelancers

Fiverr Workspace (formerly AND.CO) is a cloud-based solution for freelance and small business workers, designed to streamline the time & expense tracking process with tools such as invoicing, contract creation, time tracking, expense tracking, & more. Fiverr Workspace also provides native mobile app support for Android & iOS.

Read more about Fiverr

Users also considered
BigTime logo

AI-powered scoping, project, time, and billing software

BigTime helps reduce operational costs, align talent to projects, accelerate payments, and enable decision-making. With 20+ years of experience, BigTime can get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges and scale with you tomorrow.

Read more about BigTime

Users also considered
PracticePanther Legal Software logo

Cloud-based law practice management platform for law firms.

PracticePanther is the highest-rated, easiest-to-use, all-in-one legal billing and invoicing software on the market. Trusted by tens of thousands of solo, small, and mid-sized law firms across 170+ countries, to automate and streamline firm operations on any device, anywhere.

Read more about PracticePanther Legal Software

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Key features for Billing and Invoicing software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Invoice Processing: Reviewers highlight efficiency in managing invoices, including OCR for data entry, tracking payments, customizable templates, and streamlined approval processes. 95% of reviewers rated this feature as important or highly important.
  • Invoice Creation: Users value customizable templates, automatic generation from tracked work, and options for adding detailed client information, making the process fast and professional. 94% of reviewers rated this feature as important or highly important.
  • Online Invoicing: Reviewers appreciate the convenience of sending invoices via email, tracking payment status, and integrating with payment portals, enhancing overall efficiency and customer satisfaction. 92% of reviewers rated this feature as important or highly important.
  • Invoice History: Users find tracking past invoices and payments crucial for financial management, auditing, and customer relationship management, with features for easy searching and filtering. 91% of reviewers rated this feature as important or highly important.
  • Payment Processing: Reviewers emphasize the importance of secure, flexible payment options, integration with systems like Stripe, and the ability to handle various payment types and schedules. 91% of reviewers rated this feature as important or highly important.
  • Tax Calculation: Users value automated, accurate tax calculations that ensure compliance with regulations, customizable settings for different regions, and integration into financial reports. 82% of reviewers rated this feature as important or highly important.