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DrChrono Reviews - Page 7

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478 reviews

Recommended

LW
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Levi W.

Medical Practice, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A very expansive cutting edge web-based system with many features and options, which at times can be a bit complex. Phenomenal customer service though.

Reviewed 7 years ago
Pros

Tons of different options and features. Notes are completely customizable. Customer support is great. Being able to access my notes from anywhere there is internet access is awesome. The Ipad apps for Dr Chrono seem to work pretty well.

Cons

The note builder system is too cumbersome to use efficiently. I spent hours tweaking my notes to get them just the way I wanted, so although I ended up getting what i wanted, it took far too long to realize my ideal notes and procedures in my office. The system is not well set up for Chiropractic offices, but rather more of a traditional medical office which may have been why there was so much effort needed to get things set up. I had to create several work-arounds to make the system work for an office that sees patients more often and for different reasons than a medical office. The integrated point of sale system is not competitively priced and not very conducive to multiple visit care plans, so I had to outsource that portion of my business with a company called Fortis.

VA
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Veronica A.

Medical Practice, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Efficient program

Reviewed 6 years ago
Pros

Dr. Chrono allows establishments to construct an organized work space and boasts nearly all the functions required to run a profitable and superior business.

Cons

Moderate ease of use. Options offered in a concise and direct way could be improved. If multiple users are logged in at the same time, information may have troubles saving.