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ModMed
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Specialty healthcare software for medical practices
Table of Contents
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ModMed - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
ModMed overview
What is ModMed?
ModMed is an electronic medical records program with key features that include HIPAA compliance, charting, insurance eligibility verification, e-prescribing, patient records management, and more.
Key benefits of using ModMed
Who uses ModMed?
By industry, ModMed reviewers are most commonly professionals in medical practice (68%). The most frequent use case for ModMed cited by reviewers is electronic medical records (43% of reviewers).
Starting price
Pros & Cons
Ophthalmology
Ease of Use
Dermatology-focused functionality
Patient Records
Prescription Management
Patient Charting
ModMed’s user interface
ModMed pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.5
Customer support
4.2
Reviews sentiment
What do users say about ModMed?
ModMed is an electronic medical records program with key features that include HIPAA compliance, charting, insurance eligibility verification, e-prescribing, patient records management, and more.
Select to learn more
Who uses ModMed?
Based on 363 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ModMed's key features
Most critical features, based on insights from ModMed users:
All ModMed features
Features rating:
ModMed awards
ModMed alternatives
ModMed
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Fusion
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Alleva
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Tebra
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ModMed integrations (45)
Integrations rated by users
We looked at 363 user reviews to identify which products are mentioned as ModMed integrations and how users feel about them.
Integration rating: 4.6 (5)
“Patient communications. Klara makes it much easier for patients to communicate with staff”
“We utilize the Klara platform for at least 50% of our patient communications.”
Marc H.
Practice Manager
Integration rating: 3.6 (5)
Integration rating: 5.0 (1)
ModMed customer support
What do users say about ModMed customer support?
Customer support rating:
We analyzed 56 verified user reviews to identify positive and negative aspects of ModMed customer support.
Widespread user sentiment highlights fast response times and helpful, friendly support staff.
A large number of users appreciate the ease of reaching support by phone or online, with prompt follow-up.
Frequently reported by users, support is knowledgeable, professional, and proactive in resolving issues.
A minority of users report unresponsive customer service, unresolved issues, and difficulty finding knowledgeable support staff.
Support options
Training options
To see what individual users say about ModMed's customer support, check out the review snippets below.
“The support this system has to offer is great, whether it's calling in or doing an online request, response time is very quick, and you speak with someone who sounds like they really enjoy their job!”
Brittany W.
“Customer support is awesome with answering questions, promptness in turn around for support, and returning phone calls.”
Eileen S.
“It is easy to get through to the support department, but very difficult to find someone that understands the product enough to know what your issue is.”
Jeanette M.
ModMed FAQs
ModMed has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What is ModMed used for?
ModMed is a cloud-based electronic health record and practice management system designed for specialty medical practices. The platform integrates clinical documentation, administrative workflow and patient engagement tools within a single unified environment. ModMed supports a range of specialties including dermatology, gastroenterology, orthopedics, ophthalmology, otolaryngology, plastic surgery, pain management and urology. The system features adaptive learning technology that personalizes workflows and content based on individual user preferences. The clinical documentation module, ModMed Scribe helps teams translate conversational speech into suggested clinical actions such as medication orders, laboratory requests and patient education recommendations. The specialty-specific EHR module offers tap-and-go note templates and automated coding suggestions to streamline documentation tasks. The practice management component includes appointment scheduling, notification tools, revenue cycle management capabilities and real-time analytics dashboards that track appointment trends, coding distributions and regulatory performance measures. ModMed integrates with external systems through an app marketplace offering connections to laboratory services, imaging platforms and third-party healthcare applications. The platform adheres to interoperability standards via a certified FHIR interface and supports secure ePrescribing, voice recognition, image management and inventory controls. The system maintains compliance with HIPAA requirements and holds relevant ONC certifications to support regulatory obligations. Professional onboarding services and a dedicated support team guide practice staff through implementation and customization processes. Ongoing training resources, including webinars and documentation, facilitate continuous learning and system optimization. The combined solution provides the infrastructure to align clinical operations, financial management and patient engagement within specialty medical practices.
Q. What languages does ModMed support?
ModMed supports the following languages:
English
Q. Does ModMed support mobile devices?
ModMed supports the following devices:
Android, iPad, iPhone
Q. Does ModMed offer an API?
Yes, ModMed has an API available for use.
Q. What level of support does ModMed offer?
ModMed offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
