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Housecall Pro Logo

Field service management application for businesses

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Housecall Pro - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Housecall Pro overview

Based on 2739 verified user reviews

What is Housecall Pro?

Housecall Pro is a scheduling tool with key features that include appointment scheduling, billing and invoicing, calendar management, mobile access, and more.

Who uses Housecall Pro?

By industry, Housecall Pro reviewers are most commonly professionals in construction (39%). The most frequent use case for Housecall Pro cited by reviewers is billing and invoicing (50% of reviewers).

What do users say about Housecall Pro pricing?

Reviewers find Housecall Pro offers strong value for money, and they appreciate affordable flat-rate pricing and essential features without hidden costs. Some users report frustration with price jumps between tiers and say costs rise quickly for extra users or features.

What are the most popular integrations for Housecall Pro?

The Housecall Pro integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.4 out of 5 for its integration with Housecall Pro) and Google Calendar (a scheduling product, 4.4).

Starting price

79flat rate /
per month
view pricing plans
try for free

Pros & Cons

Invoicing and Scheduling

Invoicing

Features

Customer Support

Payment Processing

Customization Options

Housecall Pro’s user interface

Ease of use rating:

Housecall Pro pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(75)
3-4(532)
5(2,132)

What do users say about Housecall Pro?

Housecall Pro is a scheduling tool with key features that include appointment scheduling, billing and invoicing, calendar management, mobile access, and more.

Select to learn more


Who uses Housecall Pro?

Based on 2,739 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Construction
Consumer Services
Mechanical or Industrial Engineering
Electrical/Electronic Manufacturing
Others

Use cases

Scheduling
Billing and Invoicing
Field Service Management
Appointment Scheduling
Plumbing Estimating

Housecall Pro's key features

GetApp's analysis of 100 verified user reviews collected between July 2021 and August 2024 identifies Housecall Pro's most critical features and summarizes user sentiment about those features.

Scheduling

Reviewers appreciate Housecall Pro's scheduling capabilities. They report it allows for easy tracking of hours, availability, and job assignments. Users find the color-coded system and drag-and-drop functionality user-friendly. They say it helps keep the team organized and prepared for jobs. They highlight real-time updates and notifications as valuable aspects. However, some users wish for better integration with Google Calendar and improved mobile synchronization. Of the 25 Housecall Pro users who gave detailed accounts of their use of Scheduling, 100% rated this feature as important or highly important.

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“You cannot have custom schedules for individual staff based on their own availability.”
RW

Robert W.

Operations Manager

“Unable to drag calls on the schedule shorter without rescheduling the call.”
LS

Lovely S.

Office Administrator

“The ease of scheduling in the program and the ability to customize”
RK

Rolies K.

Manager

“It helps daily to perform data processing automatically, as well as schedule meetings or review graphs and give results, in itself it is a business solution that takes the work tasks performed by humans to automation systems that are easy to deploy and implement.”
Verified reviewer profile picture

Gonzalo M.

Financial Analyst


Billing & invoicing

Users report that Housecall Pro's billing and invoicing capabilities streamline their financial processes. They appreciate the ability to generate invoices, track payments, and send reminders automatically. Reviewers find it efficient and transparent, helping them get paid faster. However, they mention the lack of late fee automation and difficulties in correcting invoice errors as drawbacks. They also note the need for better integration with customer bank accounts. Of the 22 Housecall Pro users who gave detailed accounts of their use of Billing & Invoicing, 100% rated this feature as important or highly important.


Calendar management

Reviewers indicate that Housecall Pro's calendar management helps them organize appointments and schedules effectively. They appreciate the real-time updates and notifications, which enhance productivity and customer communication. Users find the visual layout helpful for planning and managing crew assignments. However, some reviewers wish for better integration with Google Calendar and Office365, and improved mobile synchronization. Of the 27 Housecall Pro users who gave detailed accounts of their use of Calendar Management, 100% rated this feature as important or highly important.


Invoice creation

Users report that Housecall Pro's invoice creation capabilities make managing finances easier and more professional. They appreciate the ability to create and send invoices quickly, reducing paperwork and improving efficiency. Reviewers highlight the convenience of on-site invoice generation and the professional appearance of the invoices. However, they mention difficulties in changing customer information and the need for more customization options. Of the 21 Housecall Pro users who gave detailed accounts of their use of Invoice Creation, 100% rated this feature as important or highly important.


Mobile access

Reviewers feel that Housecall Pro's mobile access is critical for on-the-go management. They appreciate the ability to access appointments, invoices, and customer information from mobile devices. Users find it convenient for field technicians to clock in, record job details, and communicate with customers. However, they note issues with notifications, synchronization with desktop versions, and the need for more capabilities in the mobile app. Of the 33 Housecall Pro users who gave detailed accounts of their use of Mobile Access, 97% rated this feature as important or highly important.


Online invoicing

Users report that Housecall Pro's online invoicing capabilities make it easier to send invoices and receive payments quickly. They appreciate the ability to send invoices electronically, reducing the need for on-site transactions. Reviewers find it helpful for managing accounts receivable and improving cash flow. However, they mention the need for more flexible invoice formats and some complexity in scheduling. Of the 24 Housecall Pro users who gave detailed accounts of their use of Online Invoicing, 96% rated this feature as important or highly important.


All Housecall Pro features

Features rating:

Access controls/permissions
Accounting
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Appointment management
Appointment scheduling
Assignment management
Audit trail
Automated scheduling
Automatic backup
Availability management
Bank reconciliation
Bid management
Billing portal
Booking management
Calendar sync
Change order management
Chat/Messaging
Client database
Client management
Client portal
Collaboration tools
Commercial/Industrial
Communication management
Communications management
Compliance management
Confirmations/Reminders
Contact database
Contract/License management
Cost estimating
Credit card processing
CRM
Customer accounts
Customer database
Customer history
Customer management
Customizable branding
Customizable forms
Customizable invoices
Customizable reports
Customizable templates
Data import/export
Discount management
Dispatch management
Document management
Drag & drop
Electronic payments
Electronic signature
Email management
Email marketing
Email reminders
Employee management
Employee scheduling
Equipment maintenance
Equipment tracking
Estimating
File storage
Fleet management
For aec industry
For carpet cleaners
For commercial and/or industrial electrical contractors
For field service
For handyman industry
For hvac companies
For lawn care
For locksmiths
For pest control companies
For plumbing industry
For small businesses
Geographic maps
GPS
Group scheduling
Historical reporting
Interaction tracking
International moves
Invoice history
Invoice management
Invoice processing
Job costing
Job management
Job scheduling
Job tracking
Labor rates
Lead management
Local moves
Location tracking
Maintenance scheduling
Marketing automation
Messaging
Military/GSA moves
Mobile alerts
Mobile app
Mobile payments
Mobile signature capture
Multi-Location
Multiple payment options
Multiple projects
Online booking
Online payments
Online time clock
Payment collection in the field
Payment processing
PCI compliance
Preventive maintenance
Price and cost calculations
Progress tracking
Project billing
Projections
Project management
Project scheduling
Property layouts
Purchasing & receiving
QuickBooks integration
Quotes/Estimates
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-time scheduling
Real-Time updates
Recurring appointments
Recurring invoicing
Recurring/Subscription billing
Reminders
Reporting/Analytics
Reporting & statistics
Rescheduling
Resource allocation
Resource management
Resource scheduling
Route optimization
Routing
Sales tax management
Search/Filter
Self service portal
Service history
Shift swapping
SMS messaging
Staff calendar
Status tracking
Subcontractor management
Surveys & feedback
Takeoff
Task management
Task scheduling
Technician management
Third-Party integration
Third-Party integrations
Time & expense tracking
Time tracking
Workflow management
Workforce management
Work History
Work order creation
Work order management

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Housecall Pro pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

79

Per month

Features included:

  • Easy Estimates
  • In-App Chat
  • Review Generation
  • Price Book Management and Online Booking
  • Real-Time Dispatching
  • Drag & Drop Scheduling
  • Paperless Invoicing
  • Credit Card Rates as Low as 2.59%
  • Customizable Text Notifications
  • Employee Time Tracking

Essentials

189

Per month

Features included:

  • Custom Checklists
  • Equipment Tracking and Online Booking
  • Flat Rate Pricing
  • Price Book Management
  • Quickbooks Integration
  • Real-Time Dispatching
  • Visual Price Book
  • Zapier integration
  • Employee GPS Tracking
  • Email Marketing & Postcards

MAX

329

Per month

Features included:

  • Advanced Reporting
  • Integrate Data via Open API and Online Booking
  • Onboarding Specialist
  • Phone support
  • Key accounts onboarding specialist
  • Sales proposal tool
  • Recurring service plans

User opinions about Housecall Pro price and value

Value for money rating:

To see what individual users think of Housecall Pro's price and value, check out the review snippets below.

“The payments and invoicing system is especially strong—customers can pay quickly, which helps improve cash flow and reduces follow-ups.”
ML

MURTAZA L.

GENERAL MANAGER

“What I liked most about Housecall Pro is how seamlessly it handles scheduling, invoicing, and payments all in one place.”
ML

MURTAZA L.

GENERAL MANAGER

Housecall Pro integrations (23)

Integrations rated by users

We looked at 2,739 user reviews to identify which products are mentioned as Housecall Pro integrations and how users feel about them.

Integration rating: 4.4 (56)

quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.

Verified reviewer profile picture

Sarah D.

CEO

Integration rating: 4.5 (15)

It keeps us on track with our appointments and events. Very usueful.

PD

Patricia D.

Manager Business Administration

Integration rating: 4.0 (5)

It would be useful if Shopmonkey could integrate with QuickBooks, as this would improve financial synchronization and reduce manual data entry. This integration could streamline accounting processes and make overall business management more efficient

VB

Vanessa B.

Bookkeeper

Integration rating: 3.8 (5)

Helps our accounting department keep track of purchases and sales.

JW

Jamon W.

Warehouse Specialist

Integration rating: 4.5 (5)

The integration with Mailchimp is important because it allows you to automatically collect and manage email subscribers from your website, making it easier to run email marketing campaigns, send updates, and stay connected with customers without manu

NC

Nikole C.

permit tech

Integration rating: 3.3 (4)

Housecall Pro customer support

What do users say about Housecall Pro customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Housecall Pro customer support.

Widely noted by reviewers, Housecall Pro's chat support responds quickly and efficiently to most user questions during business hours.

A significant portion of users appreciate the helpfulness and professionalism of customer service agents when resolving issues.

Frequently reported by users, the ability to get support via chat offers reassurance and prompt solutions for urgent problems.

A limited number of users mention slow response times, lack of phone support, and unhelpful or robotic chat interactions when resolving complex issues.

Support options

Email/help desk
Chat
Phone support
Faqs/forum
Knowledge base

Training options

Webinars
Videos
Documentation
Live online

To see what individual users say about Housecall Pro's customer support, check out the review snippets below.

“Overall, it had great features for what it's intended to do for service based businesses for company such as mine which has a combination of service contract and longer project management requirements.”

HL

Hunter L.

General manager

“The interface is easy to use, allowing service providers to manage schedules and customer info efficiently.”

HM

Hardik M.

design

“Their sales tactics are aggressive, and their company is so disconnected that customer support can't give you factual information about why the sales team is still reaching out despite numerous requests not to be contacted.”

Verified reviewer profile picture

Kristen L.

Owner

“There’s no real phone-based support—only an answering service that redirects you back to chat.”

kg

karen g.

Office Manager

Housecall Pro FAQs

Q. Who are the typical users of Housecall Pro?

Housecall Pro has the following typical customers:
Mid-size Business, Small Business, Freelancers, Large Enterprises

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Q. What is Housecall Pro used for?

Housecall Pro is a cloud and mobile-based field service management solution designed to streamline operations and drive growth for home service businesses. The platform offers a comprehensive suite of features to help professionals in various industries, including HVAC, plumbing, electrical, general contracting, handyman services, home cleaning, and more. The platform's scheduling and dispatching tools enable businesses to organize calendars, notify technicians, and manage job details. The advanced dispatching technology helps automatically send the right technician to the right job, ensuring optimal resource utilization. Housecall Pro also helps teams streamline invoicing with one-click digital invoicing, automatic customer reminders, and QuickBooks integration. Additionally, the platform provides valuable insights through real-time reporting, allowing business owners to make data-driven decisions.


Q. Does Housecall Pro support mobile devices?

Housecall Pro supports the following devices:
iPhone, iPad, Android


Q. What level of support does Housecall Pro offer?

Housecall Pro offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

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