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Workiz
5
149
4
43
3
9
2
7
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled FSM that assists with scheduling and invoicing
Table of Contents
Is this product right for your business?
Find out with a
Workiz - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Workiz overview
What is Workiz?
Workiz is a cloud-based FSM platform that uses artificial intelligence and automations. It features Genius Answering, AI Dispatcher, and more features that helps streamline operations, optimize revenue, and elevate customer experiences. The Genius AI toolset provides smart responses and insights from call recordings, enhancing customer experience.
The solution offers integrations with third-party platforms such as Angi, Thumbtack, Google Local Services Ads, QuickBooks, Stripe, and CompanyCam. It enables businesses to manage customers with real-time communication via the Workiz mobile app.
Starting price
Alternatives
with better value for money
Pros & Cons
Scheduling
Security and Access Control
Customer Support
Customer Payment
Phone Calls
Workiz’s user interface
Workiz pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Workiz?
It is difficult to get a hold of customer support, and when you do, they are limited to what they can help you with.
Select to learn more
Who uses Workiz?
Based on 218 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Workiz's key features
Most critical features, based on insights from Workiz users:
All Workiz features
Features rating:
Workiz alternatives
Workiz
Starting from
187
One-time payment
Jobber
Starting from
39
Per month
Housecall Pro
Starting from
79
Per month
ServiceWorks
Starting from
948
Per year
Workiz pricing
Pricing plans
Pricing details:
Ultimate | The complete plan
No pricing info
Contact vendor for more details
User opinions about Workiz price and value
Value for money rating:
To see what individual users think of Workiz's price and value, check out the review snippets below.
Steven M.
system technique
Jesus S.
NA
Workiz integrations (15)
Integrations rated by users
We looked at 218 user reviews to identify which products are mentioned as Workiz integrations and how users feel about them.
Integration rating: 2.5 (5)
“quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.”
Sarah D.
CEO
Integration rating: 5.0 (2)
“Helps our accounting department keep track of purchases and sales.”
Jamon W.
Warehouse Specialist
Integration rating: 5.0 (1)
“Connect with my Billing system”
Jesus D.
Administrator
Integration rating: 5.0 (1)
“We use Zapier to connect our boards and automate some of our projects.”
Patricia D.
Manager Business Administration
Integration rating: 4.0 (1)
“It would be useful if Shopmonkey could integrate with QuickBooks, as this would improve financial synchronization and reduce manual data entry. This integration could streamline accounting processes and make overall business management more efficient”
Vanessa B.
Bookkeeper
Other top integrations
Workiz customer support
What do users say about Workiz customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Workiz customer support.
Multiple users mention the support team is easy to reach, quick to respond, and consistently helpful with issues.
A fair number of users appreciate having knowledgeable, friendly staff available when needed, making problem-solving straightforward.
A number of users report difficulty reaching customer support and long wait times for responses or resolutions.
Multiple users feel support staff lack expertise, with some describing unhelpful attitudes and unresolved issues after repeated contact.
Support options
Training options
To see what individual users say about Workiz's customer support, check out the review snippets below.
“The customer service I received from [SENSITIVE CONTENT HIDDEN] of Workiz was exceptional. ”
Christopher V.
Owner of Victory Junk Removal
“As a loyal customer who has faced numerous difficulties throughout our partnership, I genuinely believe that addressing these concerns will not only benefit my business but also contribute to enhancing your reputation in the industry.”
Sandra S.
RESIDENTIAL CLEANING
“It is difficult to get a hold of customer support, and when you do, they are limited to what they can help you with.”
Jesus S.
NA
“We have been waiting over a week to get a support response and a call back.”
DERRICK D.
Owner
Workiz FAQs
Workiz has the following typical customers:
Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. Does Workiz support mobile devices?
Workiz supports the following devices:
Android, iPhone, iPad
Q. What level of support does Workiz offer?
Workiz offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support
