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Booker
5
487
4
272
3
107
2
42
1
73
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Spa and Salon Business Management Software
Table of Contents
Is this product right for your business?
Find out with a
Booker - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Booker overview
Based on 981 verified user reviews
What is Booker?
By industry, Booker reviewers are most commonly professionals in health, wellness and fitness (39%). The most frequent use case for Booker cited by reviewers is appointment scheduling (71% of reviewers).
What do users say about Booker pricing?
Some reviewers find Booker’s wide range of features adds value, and some users say flat-rate pricing was initially affordable. However, reviewers indicate frequent price hikes, extra fees, and disappointing value for money compared to competitors.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Online Booking
Scheduling
Pricing
Credit Card Processing
Customer Support
Bugs and Issues
Booker’s user interface
Booker pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
3.9
Ease of use
4.1
Customer support
4.1
Reviews sentiment
What do users say about Booker?
By industry, Booker reviewers are most commonly professionals in health, wellness and fitness (39%). The most frequent use case for Booker cited by reviewers is appointment scheduling (71% of reviewers).
Select to learn more
Who uses Booker?
Based on 981 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Booker's key features
Most critical features, based on insights from Booker users:
All Booker features
Features rating:
Booker alternatives
Booker
Starting from
139
Per month
Calendly
Starting from
10
/user
Per month
Google Calendar
Starting from
No pricing info
Goldie
Starting from
19.99
Per month
Booker pricing
Pricing plans
Pricing details:
Accelerate
No pricing info
Features included:
- Unlimited Staff Profiles
- Unlimited 2-Way Texting
- Create custom templates
- Loyalty rewards program
Ultimate
No pricing info
Features included:
- Email Marketing & SMS Marketing Automation
- Referral Incentive
User opinions about Booker price and value
Value for money rating:
To see what individual users think of Booker's price and value, check out the review snippets below.
Haley D.
Accounting Admin
Vicki J.
Spa Manager
Booker integrations (7)
Integrations rated by users
We looked at 981 user reviews to identify which products are mentioned as Booker integrations and how users feel about them.
Integration rating: 4.0 (3)
“works 99% of the time. Terminal has only gone down a few times”
Shelley L.
Owner
Integration rating: 3.0 (2)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Integration rating: 4.0 (1)
“Having a CRM the quality of Constant Contact included in the contract with Donor Perfect is necessary. One place for everything.”
Serena N.
Director of Marketing
Integration rating: 5.0 (1)
“I don’t use them together i like vagaro better ”
Lindsey R.
Hair stylist
Other top integrations
Booker customer support
What do users say about Booker customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Booker customer support.
Widespread user sentiment highlights Booker's customer support team as knowledgeable, friendly, and eager to resolve issues.
A significant portion of users appreciate the promptness and resourcefulness of support, with agents often going above and beyond.
Frequently reported by users, customer service is accessible via multiple channels and provides helpful onboarding and training.
A limited number of users report slow response times, lack of follow-through, and unqualified support staff when resolving complex issues.
Support options
Training options
To see what individual users say about Booker's customer support, check out the review snippets below.
“After a while the service became unaffordable for my business.”
Ramika G.
Salon owner
“The system was constantly down and in service with technical issues. ”
Olga F.
Co-Owner
Booker FAQs
Beat out your competition with Booker's award winning salon and spa software, the all-in-one platform that understands you'd rather be focusing on your clients instead of manually handing all the day-to-day tasks. Booker will help you manage your appointment bookings, POS, membership and loyalty programs, all while attracting new clients and keeping them coming back. Access your Booker account 24/7, anywhere, all on Booker's secure, cost-effective, and convenient, cloud-based software. Our Platform is built around 5 main pillars of business management: Attract: Land bookings from new clients on your website, and on partner sites like Facebook, Yelp, MapQuest, and more. Book: Give your customers the freedom to make appointments anytime with online, social and mobile booking options. Sell: Manage and optimize your point-of-sale, payment processing, eCommerce, and gift card sales, all from one platform. Manage: Take control of your employee, customer, and inventory data with easy-to-use tracking and reporting tools. Retain: Build lasting relationships with customers using retention tools that provide the right message at the right time.
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