Connecteam Reviews

We use this application for managing volunteers. Volunteers can easily add their contributed hours with this application.

The newly added employees can't able to see the past posts. It would be better if they can see the last posts too!

Hi there Anand! Thanks for your feedback! New users can definitely see older posts if those were published to Smart Groups. When you create anything on Connecteam, the system asks you how you'd like to publish it. You can select the users you have RIGHT NOW in your account, or select a Smart Group which will include all current and future users that match that group's rules (you have the default "all users" group if you want everyone to see those posts). If you're not sure how to do that, you can contact our team via our live chat :) Thanks again!

I like modern design and simplicity of it. It is perfect tool for express task management. Connecteam saves time and my energy.

In my opinion, the pricing is too high and pricing plan is confusing.

Thanks for your feedback! Connecteam's pricing is the best in the business! For up to 10 users you get ALL of Connecteam entirely free! And for larger businesses, there are 4 main plans, ranging from a slim free plan to the incredible Expert plan, offering prices of $0.5/user/month to $3.6/user/month per hub, which is hands down the lowest in the market. Lastly, the fact that you can use just Connecteam...

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price I guess if I have to choose . but not a lot. same story different day

NO PTO option . I have begged for this to be implemented and keep getting told they are working on it. initially I was told they had it

Thanks for your feedback. While we have a planned roadmap for new releases, in most cases there are unexpected things that happen that need a higher prioritization, and the company needs to make decisions that may affect the ETA of certain features, which may also make some people unhappy. We understand that. We have no intention of promising customers things that will not happen. It has no value...

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The idea that one software may be enough for many employers. It has the capacity to run a small or large business. It has many features most people would not have realized they needed such as forms, a directory option, rewards, chat, and documents section.

The task manager would be even better if it had the option to change statuses like "to do" "pending" "in progress" "follow up" "complete" etc. Also another feature I would like added is a folder and list section within the task management portion. Everything else about Connecteam is amazing!

Thank you so much for your review and constructive feedback! We'll forward this information to our product team so they can take a closer look at your suggestions for the Task Manager :) Thanks again!

Connect team platform has been great for our small business. The job scheduling makes it easy for us to get a monthly view of who is working and allows us to click on each day and go into detail about what staff is doing during their shift.

Sometime GPS is a little finicky, but for the most part we have had no trouble.

Thank you so much for recommending Connecteam! The location feature in the time clock uses the native device's GPS, and its accuracy may be affected by multiple factors such as the weather, the device's location (e.g. open field vs. a city), the location of the GPS satellites in the sky, and more. That said, if you believe there's an issue, please get in touch with our technical support team at support@connecteam.com. Thanks!

We initially did a trial of this software with our staff. They loved it and begged us to continue with it. It is so easy, and allows for a great tool to manage time and make payroll reports fast.

The one feature that would make this software even better would be the ability to export payroll time into straight hours vs the hour. minutes that it comes out in even though it reports the minutes after a decimal (for example 90 minutes is reported as 1.30 instead of 1.5 hrs)

Thank you, Karrie! We're happy you find Connecteam useful and user-friendly for your team :) The capability you're looking for regarding the timesheets export format already exists :) All you need to do is change the format in your time clock's settings menu. It's under the General tab, all the way down to "Timesheet & payroll export format". Change it from Decimal to Time, save changes, and you're all set. If you need assistance, you can contact me directly on my personal email at chen@connecteam.com Thanks! (And if that worked, we'd love to get a 10/10 review from you )

How easy it is to use as an admin and a user. My remote staff can use it without issues. Also the forms! this is critical for our business.

That It costs a lot of extra money per month for different features. I would love to be able to attach media to my updates sometimes. But it is not worth the price for us to have that feature.

Thank you so much for recommending Connecteam! We're happy to hear Connecteam has become essential to your business operation. Upgrading your Communications Hub also includes new capabilities and features not only in Updates, but also in Chat, Surveys, Directory, Knowledge Base, and Events! That said, if it's still too much for you, please contact me at chen@connecteam.com and I'll try to help as much as I can :) Thank you!

Flexibility in arranging form, tasks etc. Clarity and ease of use - mental ergonomics.

I haven't found any shortcomings yet with any of the functions.

WOW! Thank you so much for this awesome review! We're so happy to hear you're able to move your business forward with Connecteam :) Thank you!

The employee scheduling is very easy to use and my employees find it intuitive. The time clock is very easy as well.

As a small business who has a few very part time employees I'm super grateful for the free features. They work perfectly for what I need. I have no complaints.

That's so awesome to hear! We're happy you're able to better manage your team's operations and communications with Connecteam :) Thank you!

This is a very intuitive and easy to use platform which made our team more productive and I am now able to create tasks for my entire team, set deadlines and prioritize which ensures all important work gets completed on time. Time

I think the team behind this platform has done a great job of developing a task management tool that is easy to use and focused on the needs of the user. Therefore, in my opinion, there is nothing that I did not like about Connecteam.

Thank you so much for your feedback! It's great to hear Connecteam helps you and your team become more efficient and get more done :)

What was most attractive to our organization was the fact that many of our employees do not have company email accounts. We needed a platform that could allow us to streamline our communications across a very diverse team using their personal email accounts. We also thought the pricing was extremely affordable in comparison to a few other platforms we looked at.

It would be great if the "Events" abilities were spruced up a bit (allowed pictures and further customization). Other than that, I can't really think of any shortfalls!

Thanks for the amazing review Cora! We love having you as a customer, and it's great to see you scale with Connecteam and make the most of its capabilities. By the way, the Events feature is about to receive a GIGANTIC update very soon! You're in for a treat :)

The user-end is designed for mobile use, so it's super convenient and easy to use your personal mobile device to stay connected with the team. There are so many time-saving features available that take advantage of the tools we already have on hand and make an impact on our daily operations. The mobile app is clear, looks great, and even incorporated our logo into the initialization window. Very professional.

Our previous scheduling software had quite a bit more clarity and control over schedule creation, shift swapping, time-off requests, and general management. ConnectTeam has a functional scheduling feature, which is honestly better than some of the other apps out there, but this aspect could use some improvement. As with any good app company, they have assured me they are continuing to develop this feature and will release any improvements in an update.

Sarah, you're amazing :) Thank you so much for taking the time to write such a detailed review, and share with others about your positive Connecteam experience. At Connecteam, we do nothing else but building a product that helps companies manage their remote teams easily and efficiently, so as always, you can expect improvements coming out on a regular basis :) It's really great that you were able to combine so many other softwares into one and become more productive as a company. Thanks again, and please make sure to reach out to our team for more feedback and things you'd like to see in Connecteam :)

The ease of use and implementation is always important to reduce the time it takes to train and have to correct errors.

Some great features are only for the higher tear subscriptions which as a smaller company is a bit costly.

Thanks for the warm review Jose! That's highly appreciated :) Stay tuned for upcoming product updates with more great features to enhance your day to day work!

I love that it allows me to do my basic day to day scheduling, time audits and staff management. The features that won me over though, were the messaging capabilities, the training portals and the quiz features. In our industry we change sales often. I love having a quiz feature to publish the sale and make sure my team is updated on all of the ins and outs.

I wish this had a payroll processing feature so it could be a complete all-inclusive program, currently I export my teams timeclock and send to payroll. If payroll could just log in and distribute that would be amazing.

Thank you for this amazing review Sierra! You can't see it from here, but we're blushing :)

Easy to setup and implement with a large team. Video tutorials make teaching your less than tech savvy employees simple.

Would like for it to link the different areas together, user info to timesheets, schedule, workflows, etc. Feel like you are duplicating some important info. Needs timesheet approval flow.

Thanks for the feedback, Becky! We 100% agree with linking some areas and already do that in some places on the platform, and more will be added! As for a timesheet approval flow, that's on our roadmap for the very near future! Stay tuned for our product updates coming out regularly :) Thanks again for your review!

The product is really to use. I love their tech support on how they handle things and guide you on how to properly set up the product. The software is fully customizable, affordable and you can contact your employees without having to call every single individual. You post some forms and our team responds, and voila! The pricing is upfront and no BS sales call to swindle you in purchasing a really expensive software.

It's online software. It had one issue of downtime for 2 hours but besides that the CEO apologized and the teams were working really hard to get the system back up and running.

Thank you so much Rufus! We're happy to have you guys onboard with Connecteam. Thank you for taking the time to write your feedback, it's highly appreciated!

Product is price/quality top notch. Its has sometimes some small bugs, but the awesome guys [SENSITIVE CONTENT HIDDEN] always fix that issue within 5 minutes. The most I like on the software is the beautiful design of the desk version and the app. With integration of our logo, all our employees like the app! It gives a personal touch to the app

As a more new company compared to competitors the app sometimes shows some small bugs. This is quite fixed easy by the guys from their support.

Hi Dean, We appreciate you taking the time to review us! It's great to hear you're happy with the product experience of Connecteam as an all-in-one solution! It's important for us to provide a real all-in-one solution to businesses, not only from the product side of things, but also from the pricing perspective. So we're super happy to hear you're satisfied with our affordable plans and customer support. Thanks!

connecteam has got everything you need to manage employees which working outside the office. you can get every information you choose from you employees so its like you did the job by your own.

nothing. its great. we used it over 4 years.

Thank you so much, Tayfun! We're happy you've been with us for so long, through the ups and the downs, and grown your business with Connecteam :) Thank you for your warm feedback and recommendation!

Super easy to get set up and going. Packed full of features!

Occasional feature malfunction when a new update is pushed, but is always resolved in a couple hours.

Thanks for the awesome review, Austin! We're happy to hear you can do a lot from the same place using Connecteam :)

I am a HUGE fan of the Connecteam App. The fact that the app is constantly evolving with new and exciting tools, make it easier to use and keeps my employees engaged and wanting to add more. This allows for the day-to-day activities to be done faster and from one location. The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.

Not that I like it the lease. 1. Having the ability to view a single user activity. Pulling any documents with their name or ID # to view their progress. 2. Having the ability to create a user path or required training path. 3. Have the ability to create and save templates in Updates. 4. The ability to change the icon/color once the new item is created. 5. Quiz - Complete update: able to have multiple ways to answer the questions, scoring, if there is an incorrect answer, show the correct answer. 6. When making an quick update, not having to resend to everyone, just the individuals that are being added

Hi Yo-Zon! Thank you so much for taking the time share this awesome review! We love having you and your organization as our customers, and we have amazing plans for the next few months that should address most of your product requests :) Thanks again for this review and we'll be in touch soon!

Want to design your own employee app? No, seriously... a REAL app? Connecteam is for you. Want to add custom features such as a mobile time clock, work schedule, event calendar, incident report app, reimbursement report app, online education center, custom push notifications, digital company handbook, in app messenger, team self-assessment, team surveys, a mobile help desk, and much much more? Connecteam...

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I only have 2 dislikes - that's right... out of all the amazing features and functionality available in Connecteam, I only dislike 2 things about the software. Just pause a moment before I proceed and let that sink in. Cons: The 1st con actually isn't a software issue. It's a support issue. Support is readily available, super polite, and extremely responsible. However, for elevated tasks, a ticket...

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Nyla! Thank you for this incredible review!! We appreciate the time you've spent on reviewing us. My name is Chen and I'm from the product team and I'd happy to reply to your awesome feedback: We work hard to make Connecteam a true all-in-one employee app. We release new features, enhancements and general fixes on a weekly or even daily basis. It would be a lie to say that this approach to product...

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There is not a feature on connecteam that we find clunky or hard to use. The feature that has helped us the most from an administration standpoint would be the timesheets and timeclock. The way the feature works with staff able to modify shifts, and admin getting alerted for approval has streamlined our payroll. The function that helps us manage our staff the most would be the messaging, directory, and updates. Having our staff connected through this has really helped our performance and optimization. The scheduler is another feature that we would be lost without.

I honestly cannot think of anything! From the onboarding and inclusion of new staff, to the ability to schedule, contact, and process payroll connecteam has become essential to our management and a one stop, do it all app for our entire team. One small complaint is that several features appear to be available but I end up getting an add to upgrade. It made learning the platform a little more difficult for me in the beginning, but other than that no complaints. (and even that feels nit picky).

WOW, Brian! Thank you so much for writing such a detailed review! It's really great to hear you do so much with Connecteam and that you're having a great experience :) If there's anything else we can do to make things even better, you know where to find us :) Thanks again!

I love the ease of implementation. The software automatically sent invites to the users to download the app. The form creator gives so many options to use forms already created or to create one of your own. The forms are simple and can be signed from a mobile phone. Signatures are critical for documentation of training, write ups, injury reports etc.

Unless a user purchases the expert version there are limits to the number of jobsites you can use GPS tracking on. With the level that we have we are limited to 10 jobs. I would be much happier with the ability to have 15 to 20 without having to upgrade. We are working with the limits of 10 for now because there really is a large jump in price.

Amazing review, Karen! Thank you so much! It's great to hear Connecteam helps you better manage your business and team, save time, and automate day-to-day workflows. As for the capabilities you're looking to have in your plan without upgrading again, the best would be to communicate that to your Customer Success Manager at Connecteam and ask if there's something that can be done to help :) Thanks again for your positive detailed review!!

This program allows our security officers to use one program no matter what site they are working at. All reports are similar and the location tab allows our office to ensure officers are punching in at their site location, not from home or on the road. There is more than meets the eye with Connecteam. Having used the program roughly 2 years now, we are still learning new features and implementing them.

The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so. It would be nice to be notified immediately with any issues going on.

Hi Gerard, Thanks for the awesome feedback! We're happy to have you on board and super happy that you always find ways to scale within the product, which is what we aim for! It's great to see your team uses one platform for everything they need, and we're positive you'll adopt more solution as we have amazing all new features in our pipeline :) Thanks!

- The software is very user-friendly - training our new employees on the app is very versatile. - The GPS tracking feature is very useful for the dispatchers that monitors employee clock-ins - Customer service is nearly perfect - I have never had to wait more than few minutes for assistance - Connecteam is our only scheduling-platform we utilize currently

- It would be nice if we could intergrate time-clock with our payroll system - quickbooks - features such as hourly check-ins especially for shifts that are overnight, this way we can ensure employee is alert atleast every hour - the employee who do not have a smart phone - trust me they exist - it would be nice if there was a website feature or call-in option that still tracks GPS - Alerts to a designated email when a schedule shift has not been clocked into by the employee -Sending alerts to the employee that they have not clocked into the shift

Thanks for the review Hayat! Your feedback was forwarded to the product team and we'll be in touch once something comes up! Thanks again for taking the time to review us :)