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Greenhouse
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered hiring and talent management platform
Table of Contents
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Greenhouse - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Greenhouse overview
Based on 736 verified user reviews
What is Greenhouse?
Greenhouse is a recruiting tool with key features that include candidate tracking, job posting, and more.
Who uses Greenhouse?
By industry, Greenhouse reviewers are most commonly professionals in computer software (27%). The most frequent use case for Greenhouse cited by reviewers is recruiting (75% of reviewers).
What are the most popular integrations for Greenhouse?
The Greenhouse integration most frequently cited by reviewers is Docusign, a digital signature product rated 4.8 out of 5 for its integration with Greenhouse.
Starting price
Pros & Cons
Candidate Interview
Applicant Tracking
Interview Scorecards
Email Communication
High cost for small businesses
Frequent bugs and usability frustrations
Greenhouse’s user interface
Greenhouse pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about Greenhouse?
Greenhouse is a recruiting tool with key features that include candidate tracking, job posting, and more.
Select to learn more
Who uses Greenhouse?
Based on 736 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Greenhouse's key features
GetApp's analysis of 44 verified user reviews collected between July 2021 and December 2024 identifies Greenhouse's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Greenhouse's candidate tracking capabilities for providing a clear view of each candidate's journey through the hiring process. They find it easy to share updates with stakeholders, set reminders, and follow up on candidates. Users report that automation options help manage more candidates efficiently. They say the dashboard is helpful for setting follow-up items and notes. However, some reviewers mention difficulties in visualizing candidate stages clearly and finding candidates via search. Of the 18 Greenhouse users who gave detailed accounts of their use of Candidate Tracking, 100% rated this feature as important or highly important.
Darrik M.
Technology Consultant
Megan W.
Talent Acquisition Partner
Reviewers indicate that Greenhouse's job posting capabilities are comprehensive and easy to use. They appreciate the integration with major job boards like LinkedIn, Indeed, and Glassdoor, allowing postings to be managed in one place. Users report that job postings are straightforward to create and update, and they value the unique ID for each job. However, some reviewers note inconsistencies in formatting when copying text and delays in posting to certain job boards. Of the 22 Greenhouse users who gave detailed accounts of their use of Job Posting, 91% rated this feature as important or highly important.
See related user reviews
Michael B.
Senior Technical Recruiter
Jose S.
HR Manager
All Greenhouse features
Features rating:
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Greenhouse pricing
Pricing plans
Pricing details:
Essential
No pricing info
Features included:
- CRM Essential + 1 event
- Multi-channel sourcing
- GDPR compliance
- Automated task management
- U.S. Standard demographic and EEOC questions
- Company DE&I statement
- Goal-setting and tracking
- Core reports
Advanced
No pricing info
Features included:
- CRM Essential + 10 events
- Internal and multi-brand job boards
- Single sign-on
- Automated user management and stage transitions rules
- Advanced data configuration
- Candidate self-scheduling
- Auto-advance and reject
- Custom reports
Expert
No pricing info
Features included:
- CRM Expert + unlimited events
- Expert data configuration
- Automated permissions management
- Anonymized take-home tests
- Business Intelligence Connector
- Custom demographic questions
- Developer sandbox
- Focus attributes for roundup
User opinions about Greenhouse price and value
Value for money rating:
Of 51 reviews that provide robust commentary on Greenhouse's price and value, 53% mention it in a positive light.
Reviewers appreciate Greenhouse for its competitive pricing compared to other ATSs on the market and its comprehensive feature set, which many find worth the investment. Some users say the software offers a good price-performance ratio, delivering high functionality and ease of use at a reasonable cost. They find it particularly valuable for larger companies and nonprofits, where the cost is justified by the benefits. Some reviewers feel that Greenhouse's transparent pricing and support during implementation add to its value.
However, some reviewers find the pricing structure prohibitive for small businesses and startups, citing high costs and lack of flexibility as significant drawbacks. They report that the expense can be difficult to justify for companies with fewer employees or those not planning significant growth. Some users indicate that the software is one of the most expensive options available, with annual price increases and inconsistent pricing being common concerns. They also mention that the cost may not be effective for smaller companies that do not utilize all the features offered.
, and
To see what individual users think of Greenhouse's cost and value, check out the review excerpts below.
Greenhouse integrations (327)
Integrations rated by users
We looked at 736 user reviews to identify which products are mentioned as Greenhouse integrations and how users feel about them.
Integration rating: 5.0 (7)
“Gem takes the prospecting features that I think GH has and takes them to the next level.”
Michael B.
Senior Technical Recruiter
Integration rating: 4.0 (1)
“This is super helpful if you are a department head doing org/headcount planning. Less useful for me as a recruiter.”
Michael B.
Senior Technical Recruiter
Integration rating: 4.3 (3)
Integration rating: 4.7 (3)
Integration rating: 4.7 (3)
Integration rating: 4.7 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Greenhouse customer support
What do users say about Greenhouse customer support?
Customer support rating:
We analyzed 83 verified user reviews to identify positive and negative aspects of Greenhouse customer support.
Widespread user sentiment highlights Greenhouse's customer support as responsive, friendly, and consistently helpful.
A significant portion of users appreciate quick resolutions, frequent updates, and support available at all times.
Many reviewers mention knowledgeable reps and personalized assistance, including in-person demos and onboarding help.
Certain users report slow response times, difficulty reaching support, and occasional unanswered or delayed queries.
Support options
Training options
To see what individual users say about Greenhouse's customer support, check out the review snippets below.
“They provide the best customer support by always answering and problem solving with you, no matter how silly or how complex the question. If they can't resolve the issue immediately, customer support gets back to you within 24 hours and provides an update on your issue.”
Sara M.
Recruiting Manager
“The part that I like best is the fact that this product comes with impeccable customer support that is not only extremely responsive, but also helpful.”
Kasper G.
Recruiter
“Its laggy and GH has historically had horrible customer service where they respond 1 month later or don't respond at all.”
King C.
Talent Acquisition
Greenhouse FAQs
Greenhouse has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is Greenhouse used for?
Greenhouse is an advanced applicant tracking system and comprehensive hiring platform that extends beyond traditional recruiting software with built-in artificial intelligence recruiting tools designed to streamline the end-to-end hiring lifecycle. The solution supports organizations ranging from early-stage businesses to established enterprises with a unified approach to talent acquisition. The platform integrates sourcing, candidate engagement, structured evaluation and onboarding components to standardize processes and elevate recruitment efficiency. Flexibility in deployment and configuration allows talent acquisition teams to align the system with organizational objectives and operational protocols. The core feature set spans talent sourcing modules, candidate experience enhancements, scalable workflow orchestration, structured interview frameworks and decision support tools, onboarding automation and insights-driven reporting. Artificial intelligence capabilities generate candidate summaries, recommend job board distributions and assemble interview plans automatically to reduce administrative tasks and accelerate decision cycles. Early adopters of the structured hiring methodology report improvements in time to hire and consistency of selection outcomes. Features designed to support diversity, equity and inclusion initiatives employ bias-reduction mechanisms and structured evaluation templates to foster objective candidate assessment and strengthen team diversity efforts. Integration support encompasses an extensive library of pre-built connectors to human resources information systems, job distribution channels and business productivity applications, enabling seamless data exchange across the talent technology ecosystem. A comprehensive application programming interface enables technical teams to develop custom integrations and automate specialized workflows in alignment with proprietary systems and business logic. This modular architecture supports scale by enabling organizations to expand their recruitment footprint without disrupting core platform functionality.
Q. What are the benefits of using Greenhouse?
Q. What languages does Greenhouse support?
Greenhouse supports the following languages:
Chinese (Simplified), English, French, German, Italian, Spanish
Q. Does Greenhouse offer an API?
Yes, Greenhouse has an API available for use.
Q. What level of support does Greenhouse offer?
Greenhouse offers the following support options:
Email/Help Desk, Chat, FAQs/Forum, Knowledge Base
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