Paycor Reviews

Paycor has given us a cost savings as well as time savings. The integration between Applicant Tracking (which is amazing) and Onboarding has reduced our time to find, hire and set up new employees. Payroll processing time is dramatically faster as well as the time clock integration makes payroll easier. There is a great analytic component. The team is very helpful and we are seeing huge savings over ADP.

The tax component has been the only part that has been a little difficult. The time to get a response from this team is pretty long and it's not possible to contact them directly.

Hello Cortney, thank you so much for your positive review! We are delighted to hear Paycor has saved you time and money and that you are enjoying our onboarding product. I do see your concern about the tax team and I wanted to let you know that we have hired many additional members to this team. We are continuing to make optimizations to our service model and invest in our customer experience to ensure we are consistently delivering the highest level of customer service. If you have any additional comments please feel free to reach out to me direct at paycorlistens@paycor.com as I believe your feedback could be very helpful.

Because we went from paper-based to digital enrollment, we were able to save a lot of time and money thanks to this program. Our learning management system, HR, payroll, HR incentives, and employee performance reviews all rely on it. From hiring to retiring, PayCor can meet virtually all of my employment-related demands.

There is nothing wrong with PayCor, in my opinion. I made the right choice because they immediately take action whenever there is an issue. My prior two employers both used PayCor. This is just how I prefer to utilize the software.

Thank you for your positive feedback! We're delighted to hear about the time and resources you've saved with Paycor. It's our priority to streamline processes for businesses like yours. Your success is our success. Looking forward to continuing our partnership!

I like that Paycor has so many opportunities for training and development of not only the product but also general HR topics.

I wish there was a single point or team that only handles our account.

Thank you for your review of Paycor! We are pleased to hear that you appreciate the numerous opportunities for training and development that we offer, both in terms of our product and general HR topics. We understand your desire for a dedicated account team, and we are continuously working to enhance our account management structure to provide a more personalized experience for our clients. We appreciate you considering Paycor as an alternative to ADP Workforce Now, Paylocity, and Paycom. We are sorry to hear about the closure of the company Vibe and are glad that you found Paycor as a suitable replacement. Thank you for choosing Paycor and for sharing your experience with us!

Value compared to competitors for what you receive

Low levels of innovation and the product is becoming fairly dated

We appreciate your feedback and understand your concerns about limited innovation and the product becoming dated. We will take this into consideration and work towards improving our offerings to meet your expectations.

We are able to meet all of our human resources technology requirements with the help of Paycor. The convenience of having payroll, scheduling, recruiting, etc., all in one easy-to-use system outweighs the "clunky" nature of the software at times.

Paycor has holes in their reporting. Reports are difficult to store, and often they don't even run. I also find the customer service to be wanting, as I am frequently ignored.

Thank you for your review of Paycor. We appreciate your feedback and are glad to hear that our platform has been able to meet your human resources technology requirements. We understand the convenience of having payroll, scheduling, recruiting, and other HR functions all in one easy-to-use system. Regarding your concerns about reporting, we apologize for any difficulties you have experienced. We are...

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Paycor is easy to use and is accessible from any computer. This allows our employees to clock in from anywhere as soon as they come to work and clock out from anywhere before they leave. It also tracks PTO so that our employees always know when they have enough hours saved up or will have the hours to take vacation.

Paycor takes a little getting used to. There are several different tabs and subsections that have to be explored. Getting to something that you want or need sometimes takes a few extra clicks to navigate to.

Thank you for your feedback on Paycor. We appreciate that you find our software easy to use and accessible, allowing your employees to clock in and out from anywhere. We also understand that navigating through different tabs and subsections may require some getting used to and may take a few extra clicks to find what you need. We will take your feedback into consideration to improve our user experience.

the ability to work as multiple IDs company at all levels.

access for managers is limited. We had to create customized access. Reports templates still to improved.

Thank you for your review as a Payroll Manager. We're glad to hear that you appreciate the ability to work as multiple IDs company-wide. We understand your concerns about limited access for managers and the need for improved report templates. We will take your feedback into consideration and work towards enhancing these areas, including reporting and customer service.

The self-service tools for employees are easy and user-friendly, there are monthly updates with enhancements & minor fixes, and the navigation is easy once you get the hang of things.

Wish the system had a master reporting section rather than each module having their own spread out throughout the system.

Thank you for your feedback! We're glad to hear that you find Paycor's self-service tools for employees easy and user-friendly, appreciate the monthly updates with enhancements and minor fixes, and find the navigation easy once you become familiar with the system. We understand your suggestion for a master reporting section and appreciate your input. We're pleased to hear that Paycor has made significant improvements over the years you have been using the system. We appreciate your continued support and feedback as we strive to enhance our services.

No geo tracking location during logins was great

There's nothing about paycor that I didn't like.

We appreciate your review!

The wade of being able to build my own reports as needed and share them to my colleagues

Navigation or knowing where to go sometimes is tricky

Thank you for your review, we are happy to hear you enjoy the ease of our report building feature. We understand that learning where to find things on a new system can be difficult and encourage you to check out our customer help center for easier navigation!

Self-Service Good UI Good mobile employee functionality with GPS (mobile punches)

No integration with Quickbooks (though that was how it was sold to me) clunky back-end data to GL migration HORRIBLE Customer service - your average hold times to get a human is at least ONE HOUR. I've held for over THREE HOURS to get a person on the line for an issue that would take 10 minutes max to fix

Hi Brian - thank you for your feedback. I just wanted to let you know that we value your insights in regards to service and your issues with the QuickBooks integration and I have shared them with the team to help us improve. Thanks again for taking the time to share your experience.

The pay grid looks and functions well -- I appreciate that on the review page for pay roll, it's easy to click an earning code and quickly view what is being paid. I additionally like that earning codes can be customized on the employee level.

Some basic features of Paycor stop working or don't work well -- we have ongoing issues with the timeclock, and occasionally features that once worked will stop. The PTO accrual system needs serious work and the customer service is in serious need of improvement.

We apologize for the issues you have experienced with Paycor. We understand your frustration with the timeclock and the occasional malfunctioning of features. We acknowledge that the PTO accrual system needs improvement, and we apologize for any inconvenience caused. We value your feedback and will work to address these concerns to enhance our services. Thank you for bringing this to our attention.

The initial implementation of our first client ID was seamless. We then acquired another company and had to set up a separate Client ID for them. That process was a bit more complicated and it took some time to get the two Client IDs to mirror each other, but now everything is working seamlessly. We love the HR, Payroll, Time Off Tracking and Applicant Tracking Systems. The modules are easy to use and any questions or issues we have are answered timely.

The Learning Management System is not great. It's very difficult to use, and even though I've gone through the Administrator training, I am still having trouble using this module.

Thank you for providing such detailed feedback! We're delighted to hear that the HR, Payroll, Time Off Tracking, and Applicant Tracking Systems have been beneficial for your business. We understand that certain aspects, like our Learning Management System, may present challenges, and we're committed to enhancing our offerings based on user experiences like yours. We appreciate your patience and understanding during the pandemic, and we're always striving to improve our services and communication. Your continued trust in Paycor is greatly valued.

Ease of use for "non-recruiters" (end users) Templates Ease of application for candidates Clear and readable dashboard for all users

At the time I was using Newton- there were no issues. Their CRM was non-existent (maybe in play now), but we were told that texting and a more robust CRM were in play. Now- Unresponsive to an avid fan- never called me back!

I like how easy it is for me to get all the info about each of my employees. I can see their schedule and how much they worked also current pay and years of employment.

The time and attendence side of paycor is my least favorite part. It is slow, and looks like it was made in the 90s. It is very intuitive and takes lots of clicks to make minor changes.

Paycor is used on a regular basis at our company for timekeeping purposes, both through a mobile app and a web site. In addition, we process paid time off requests through the Time Accrual system, which also handles our Benefits Administration platform and Scheduling platform needs.

There is a lot that can be enhanced about the Time Accrual system. It is important that employees can easily keep track of their vacation time and that the method used to determine their balance is clear.

Thank you for sharing your positive experience with Paycor! We are thrilled to hear that our platform has considerably improved HR productivity at your company, particularly in regards to timekeeping, benefits administration, and scheduling. We appreciate your feedback about the Time Accrual system and will take that into consideration as we continue to make improvements. Our customer support team is dedicated to providing excellent service and we are always looking for ways to innovate and enhance our software. Thank you for choosing Paycor as your HR solution!

Paycor is an excellent payroll solution. The user interface is intuitive and easy to use, and it integrates seamlessly with other software. The customer service is outstanding, and they are always available to answer any questions I might have. Overall, I am very satisfied with the service Paycor provides.

While Paycor is a great payroll solution, it does have some drawbacks. It can be expensive for small businesses, and the reporting features are somewhat limited. Also, it could use more customization options for different businesses.

Thank you for sharing your positive experience with Paycor. We're glad to hear that our user interface and customer service met your expectations. Regarding the cons you mentioned, we understand that pricing can be a concern for small businesses. However, we strive to provide a range of pricing options and packages to meet different business needs. Additionally, we continually work to improve our reporting features and customization options to better serve our clients. Thank you for choosing Paycor as your payroll solution, and we appreciate your feedback. If you have any further suggestions or concerns, please don't hesitate to reach out to our customer support team.

Paycor is used daily between HR, Managers and employees. Paycor has a vast amount of different products that can be beneficial if you have multiple locations, departments, and different types of industries under your companies.

The reporting and customer support is lacking. I do not hear back from support for weeks at a time through the support email.

Thank you for sharing your experience with Paycor. We are glad to know that our range of products has been beneficial to your organization, especially with multiple locations, departments, and industries. We apologize for the inconvenience you have faced with our reporting and customer support. We value your feedback and have recently taken steps to address this concern. We are pleased to inform you that we have increased our customer support staff by 31% to ensure a more timely and efficient response to our clients' needs. We understand the importance of timely support and will continue to make improvements in these areas to enhance your experience with Paycor.

It is very user friendly. You can find the things you are looking for without searching around the website. The phone app is easy to use as well.

The only problem I have had so far is figuring out how to correctly accrue the vacation hours.

Thank you for your positive review! We're glad to hear that you find Paycor user-friendly and easy to navigate, both on the website and the phone app. We apologize for any difficulties you had with accruing vacation hours, and we appreciate your feedback. We understand that price is an important factor in choosing a payroll solution, and we're glad that Paycor has been able to save you time and automate your payroll process. Thank you for choosing Paycor, and we're thrilled to have you as a customer.

The payroll and time and attendance capabilities are outstanding. Both admins and employees find it simple to use. features for robust reporting. User-friendly employee profiles. able to monitor 401k loans through the development of goals.Fairly user-friendly - Once you understand what certain features do, it is quite simple to use and a schedule can be created fairly quickly. I can schedule a dozen...

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The program is not the most attractive option available and can be a little difficult to understand. We discovered that those compromises are well worth making in exchange for a more reliable solution. I hadn't anticipated much of a transition from Nimble Schedule to Nimble. All of the Nimble Schedule features, at the the least, should be present in Nimble, but I was hoping for more. Although there were some flaws with Nimble Schedule that Nimble was able to resolve, I don't mind because I enjoyed it! Every new piece of software requires a period of getting used to, but I believe I've managed to do so and have grown to enjoy Nimble thus far. We have 64 employees, thus it is a hassle to print each payroll report individually because we rely greatly on the reports that Nimble creates for us.

Thank you for your review! I appreciate your feedback on the software's appearance and ease of understanding. It's good to know that although there are compromises to be made, the software is still a reliable solution for your business

Payroll, Benefits and HR are connected and changes in any field updates across the modules (assuming it has been set up correctly). Employees can update much of their personal and payroll information themselves, saving the Administrator time. Onboarding of a New Hire works very well and not having all that paperwork in a file is terrific. If you get support rep on the phone, they are fantastic to help.

Paycor frequently directs the user to their Knowledge Base, which is extensive. So extensive that it's nearly impossible to sort through it looking for an answer to the question at hand. The reporting feature is the same way. Hard to find what you need and tough to create what you need. Their support is less than impressive. Implementation was not well directed, mistakes were made by Paycor and by us due to lack of guidance from Paycor. Once active, support has been inconsistent. We are frequently surprised to find what should be a simple task is not even possible. Implementation of improvements is slow to appear. The parts that work well are impressive, but overall we have been less than pleased and very frustrated.

Integration proved not to be easy and was cumbersome; at this point we like little about this software.

The software is limited in functionality, the reporting is not robust and has gotten worse, the name fields are limited preventing one from capturing legal and professional names in the manner our employees and management desire, there is no common leave calendar which can be shared with all employees, and no holiday schedule which could be set up and instead a separate accrual plan had to be set up and assigned to each employee, we are beyond frustrated with Paycor and very much regret our decision to move to it as our HR/payroll system

Hi Julie, we apologize that you did not have the implementation or support experience that we have committed to deliver. I have shared your feedback with senior leadership which will be very valuable in bringing about positive change. We are continuing to heavily invest in both areas you mentioned to ensure we are consistently delivering the best customer experience possible. If you are still experiencing issues (for example your tax case) please email me with your client ID at paycorlistens@paycor.com so that I may escalate your account. I do want to caution that many tax notice cases require a lot of back and forth with the IRS to which we have no control over their response times.

1) I do like that there are a variety of options that we can utilize with payroll, HR, time and attendance, performance management, applicant tracking and benefits.

1) Customer Support is poor! Each service (Payroll, Time&Attendance, HR) have their own support contacts. When trying to reach them, they are never available via phone. You have the capability to e-mail directly but don't always get a fast response (fast to me is within 12-24 hours). I have to continuously send follow-up e-mails to check on status of issues or questions. 2) They have a variety of...

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Paycor is simple to run manual checks and payroll. The paygrid is a great feature.

We have to manage all the tax set up for all employees. The other providers we have used set up employees with taxes that are relevant to them. The lastest issue we have has to do with taxes vs. deductions. Our state paid leave plan is set up to go through the tax module, which is great if you go with the state plan. We, however, opted for an equivalent private plan. I was told in order to have the...

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Thank you for sharing your feedback about your experience with Paycor. We appreciate your input and apologize for the challenges you encountered with tax set up and deductions. We understand the importance of accurate and compliant tax management, and we apologize for any confusion or inconvenience caused by the limitations in our system regarding the calculation of premium deductions based on "taxable...

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1. Comprehensive HR and payroll management features: Paycor offers a wide range of HR and payroll management features, including time and attendance tracking, benefits administration, compliance management, reporting and analytics, and more.2.User-friendly interface: Paycor's software is designed to be user-friendly, with an intuitive interface and easy-to-use navigation that makes it easy for businesses to manage their HR and payroll processes.3.Customizable solutions: Paycor offers customizable solutions that can be tailored to the specific needs of businesses, allowing them to choose the features and services that best meet their needs.

1.Limited integration options: Paycor may have limited integration options with other software solutions, which could be a drawback for businesses that rely on multiple software solutions.2.Pricing: Paycor's pricing may be higher than some other HR and payroll management solutions on the market, particularly for small businesses.

Thank you for taking the time to review Paycor's HR and payroll management solution. We are thrilled to hear that you appreciate the comprehensive features and user-friendly interface that our software offers. We also take pride in providing customizable solutions that can be tailored to meet the unique needs of each business we serve. Regarding the cons, we understand that integration options may...

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