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Workday HCM
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Human capital management system
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Workday HCM - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
Workday HCM overview

Based on 1749 verified user reviews
What is Workday HCM?
Workday HCM is a payroll solution with key features that include direct deposit, a self-service portal, vacation and leave tracking, payroll management, an employee database, payroll reporting, and more.
Who uses Workday HCM?
Reviews for Workday HCM come from a wide variety of industries, including Information Technology and Services (8% of reviewers), Computer Software (7%), and Hospital & Health Care (7%). The most frequent use case for Workday HCM cited by reviewers is human resources (36% of reviewers).
What do users say about Workday HCM pricing?
Reviewers appreciate Workday HCM’s robust functionality and transparent pricing, and some users say the platform is cost-effective for larger organizations. However, reviewers feel high costs, hidden fees, and limited pricing transparency reduce its value for smaller businesses.
Starting price
Alternatives
with better value for money
Pros & Cons
Payroll
HR Management
Training and Learning Curve
Challenging security and access controls
High and non-transparent pricing
Slow and laggy performance
Workday HCM’s user interface
Workday HCM review summaries overview

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.3
Customer support
4.3
Reviews sentiment
What do users say about Workday HCM?
Users say Workday HCM centralizes HR tasks like payroll, benefits, and employee management, making it easy to access pay stubs, update personal details, and request time off. They appreciate its self-service features, mobile access, and ability to handle large organizations, but find the interface can be confusing and navigation sometimes requires too many clicks or steps.
Reviewers indicate that while it offers robust features and strong integration, the system can feel overwhelming, especially for new users. They report that customer support response times vary, and some tasks—like document submission or customization—can be tedious or require extra training.
Select to learn more
Who uses Workday HCM?
Based on 1,749 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Workday HCM's key features
GetApp's analysis of 212 verified user reviews collected between July 2021 and October 2024 identifies Workday HCM's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Workday HCM's direct deposit capabilities for their convenience and efficiency. They find it easy to set up and manage, with options to split payments across multiple accounts. Users report that it reduces the need for paper checks, minimizes errors, and ensures timely payments. They also value the transparency in viewing deductions and YTD pay. Additionally, the ability to update bank account information and the seamless integration from other systems like Paycom are highlighted as beneficial aspects. Of the 47 Workday HCM users who gave detailed accounts of their use of Direct Deposit, 96% rated this feature as important or highly important.
Reviewers indicate that Workday HCM's payroll management capabilities streamline processes and improve accuracy. They appreciate the centralized system for managing payroll, the flexibility in configuring payroll elements, and the real-time insights into payroll data. Users report that it helps ensure compliance with payroll regulations and offers robust reporting capabilities. They also value the ease of accessing payroll information, tracking hours worked, and integrating with other systems like ADP for comprehensive payroll management. Of the 90 Workday HCM users who gave detailed accounts of their use of Payroll Management, 92% rated this feature as important or highly important.
Users report that Workday HCM's employee database is user-friendly and comprehensive. They find it valuable for storing and accessing critical employee information, such as personal details, job history, and contact information. Reviewers appreciate the ability to update information easily, view organizational charts, and track employee performance and career opportunities. They also highlight the database's usefulness for large companies with global locations, enabling efficient management of employee records and facilitating collaboration. Of the 47 Workday HCM users who gave detailed accounts of their use of Employee Database, 91% rated this feature as important or highly important.
Reviewers find Workday HCM's vacation/leave tracking capabilities simple and intuitive. They appreciate the ability to easily request and manage time off, track accrued and used PTO, and generate reports for employees. Users report that the system provides clear and concise views of vacation, sick, and other time off, which are quickly updated upon submission. They also value the efficiency in scheduling and the ability to see leave balances and request statuses in real-time. Of the 33 Workday HCM users who gave detailed accounts of their use of Vacation/Leave Tracking, 91% rated this feature as important or highly important.
Reviewers highlight the importance of Workday HCM's payroll reporting capabilities for tracking and analyzing payroll data. They appreciate the customizable and real-time reporting capabilities, which help ensure compliance with payroll regulations. Users report that the system provides detailed insights into payroll metrics, including historical data, and allows for secure and confidential reporting. They also value the ability to access and share payroll reports easily, making it convenient for both administrative and employee use. Of the 35 Workday HCM users who gave detailed accounts of their use of Payroll Reporting, 89% rated this feature as important or highly important.
Users report that Workday HCM's time tracking capabilities are effective and easy to use. They appreciate the ability to track daily schedules, clock in and out accurately, and monitor hours worked. Reviewers find it helpful for managing overtime, holidays, and productivity. They also value the detailed information provided on hours worked, which aids in ensuring accurate payroll. Additionally, the ease of entering time worked and viewing weekly summaries is highlighted as a beneficial aspect. Of the 32 Workday HCM users who gave detailed accounts of their use of Time Tracking, 88% rated this feature as important or highly important.
All Workday HCM features
Features rating:
Workday HCM alternatives
Workday HCM integrations (16)
Integrations rated by users
We looked at 1,749 user reviews to identify which products are mentioned as Workday HCM integrations and how users feel about them.
Integration rating: 4.2 (16)
Integration rating: 4.5 (10)
Integration rating: 4.6 (9)
Integration rating: 4.6 (7)
Integration rating: 5.0 (6)
Integration rating: 5.0 (4)
Workday HCM customer support
What do users say about Workday HCM customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Workday HCM customer support.
A fair number of users found customer support responsive, knowledgeable, and quick to resolve issues when contacted.
A number of users experienced slow response times, difficulty reaching support, and inconsistent quality of assistance.
Support options
Training options
To see what individual users say about Workday HCM's customer support, check out the review snippets below.
“My overall experience with workday HDM was a good one and getting better as time passes with updates and other correspondence that I've had with customer service.”
Nafula M.
Owner
“a great experience, apart from the small issues with the tech side of things that were sorted immediately by customer support.”
Paige B.
Business administrator
Workday HCM FAQs
Workday HCM has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Workday HCM used for?
Workday HCM is an HR solution that helps organizations manage the global workforce. The system supports companies of all sizes, enabling organizations to comply with local regulations. Workday HCM features embedded AI insights that give organizations an understanding of the workforce. Using machine learning, the software enables teams to analyze employee data to deliver personalized recommendations, helping HR teams make informed decisions about people. Workday HCM empowers employees to manage HR tasks and career development. The software's personalized user experiences help employees access the required information and tools. This includes requesting time off, viewing benefits, or finding learning opportunities.
Q. Does Workday HCM support mobile devices?
Workday HCM supports the following devices:
iPad, Android, iPhone
Q. What level of support does Workday HCM offer?
Workday HCM offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support
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