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Zuper

Cloud-based field service management solution

Table of Contents

Is this product right for your business?

Find out with a

Zuper - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Zuper overview

What is Zuper?

Zuper is the most adaptable and intelligent field service management (FSM) solution that helps service businesses automate scheduling, dispatching, mobile workforce operations, and customer communications. Designed for mid-market and enterprise organizations, such as Roofing, HVAC, Plumbing, Electrical, and other field service companies—Zuper transforms technology into a competitive advantage.

Key features include scheduling and dispatching, estimate and proposal development, work order management, inventory and asset management, contract management, location intelligence, timesheet management, customized workflows and onsite checklists, reporting and analytics, and invoice management.

Zuper facilitates seamless communication and information sharing for field technicians, back-office teams, and customers. It offers a customer portal and a set of features that ensure teams can deliver exceptional service throughout the lifecycle of a job.

Key benefits of using Zuper

• Intelligent Scheduling & Dispatching: Automate scheduling and routing by matching jobs to the right technician based on skills, availability, territory and proximity, and generate efficient recurring routes to save travel time and fuel.
• Mobile App with Offline Mode: Empower technicians with a user-friendly iOS/Android interface for job details, service history, checklists and customer data—even without connectivity—so they have everything they need onsite.
• Customer Portal & Real-Time Updates: Offer end users a self-serve portal for service requests, quote approvals, job tracking, online payments and automated ETAs/notifications to keep customers informed at every step.
• No-Code Workflows & Automation: Empower operations teams to build end-to-end workflows for scheduling, invoicing, contract renewals and notifications via drag-and-drop logic, reducing manual effort and errors.
• Analytics & Reporting: Turn operational data into actionable insights with customizable dashboards and reports on workforce productivity, service performance and revenue trends, accelerating business growth through upsell opportunities and instant payments.
• Scalable Integrations: Connect to 60+ best-in-class applications—such as HubSpot, QuickBooks, Zendesk and Sage—via prebuilt connectors and open APIs to maintain a unified, extensible technology stack.

Starting price

Alternatives

with better value for money

Pros & Cons

Customer Support

User Interface

Integrations

Training and Learning Curve

Zuper’s user interface

Ease of use rating:

4.5

(39)

Zuper pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(3)

3-4(7)

5(29)

What do users say about Zuper?

The reporting customization feels limited, and advanced features have a learning curve that slows initial onboarding for new teams.

Select to learn more

Who uses Zuper?

Based on 39 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction

Information Technology and Services

Consumer Services

Retail

Others

Use cases

Field Service Management

Workforce Management

HVAC

Maintenance Management

Service Dispatch

Zuper's key features

Most critical features, based on insights from Zuper users:

Scheduling

4.6

(22)

Mobile access

3.8

(19)

Work order management

4.2

(18)

Customizable fields

4.1

(9)

Workflow management

4.1

(7)

Contact database

4.1

(8)

All Zuper features

Features rating:

4.4

(39)

Customizable forms

5.0

(1)

Customizable reports

3.7

(3)

Data import/export

5.0

(2)

Employee management

4.6

(5)

Employee scheduling

5.0

(3)

For janitorial services

(0)

Inspection management

5.0

(1)

Mobile app

5.0

(1)

Multi-Location

4.7

(3)

Real-Time notifications

5.0

(2)

Real-Time reporting

4.0

(2)

Reporting/Analytics

4.7

(3)

Service history

3.3

(3)

Status tracking

3.3

(3)

Team management

5.0

(1)

Time & expense tracking

4.0

(2)

Workforce management

4.0

(1)

Access controls/permissions

4.0

(1)

Asset lifecycle management

4.0

(1)

Dispatch management

4.3

(16)

API

3.9

(10)

Calendar management

4.0

(7)

File storage

3.8

(5)

Routing

4.3

(7)

Sick leave tracking

5.0

(1)

Documentation management

3.0

(1)

Time off management

5.0

(1)

Quotes/Estimates

4.0

(5)

Preventive maintenance

4.5

(2)

Maintenance scheduling

4.0

(6)

Timesheet management

4.5

(4)

Billing & invoicing

3.4

(9)

Automated scheduling

4.0

(1)

Communication management

4.0

(2)

Service level agreement (sla) management

3.0

(1)

Electronic signature

3.7

(3)

Online payments

(0)

Online time clock

(0)

Order management

(0)

Order tracking

(0)

Parts management

(0)

Payment collection in the field

(0)

Payment processing

(0)

Performance management

(0)

Performance metrics

(0)

Photo capture

(0)

Photos/Images

(0)

Predictive analytics

(0)

Predictive maintenance

(0)

Warranty tracking

(0)

Price and cost calculations

(0)

Prioritization

(0)

Production management

(0)

Vehicle tracking

(0)

Productivity analysis

(0)

Bills of material

(0)

Landscape design

(0)

Live driver tracking

(0)

Location tracking

(0)

Maintenance management

(0)

Work order creation

(0)

Materials management

(0)

MES

(0)

Messaging

(0)

Mobile alerts

(0)

Work History

(0)

Asset assignment

(0)

Mobile payments

(0)

Mobile signature capture

(0)

Mobile time tracking

(0)

Monitoring

(0)

Asset accounting

(0)

Offline access

(0)

Online booking

(0)

Reporting & statistics

(0)

Alerts/Notifications

(0)

Residential properties

(0)

Role-Based permissions

(0)

Route optimization

(0)

Territory management

(0)

Search/Filter

(0)

Template management

(0)

Self service portal

(0)

Activity tracking

(0)

Technician management

(0)

Service management

(0)

Service request management

(0)

Accounting integration

5.0

(1)

Skills tracking

(0)

Activity dashboard

4.0

(1)

Tagging

(0)

Task management

(0)

Task scheduling

(0)

Project management

(0)

Project planning

(0)

QR codes

(0)

QuickBooks integration

(0)

Vacation/Leave tracking

(0)

Real-Time data

3.5

(2)

Real-Time monitoring

(0)

User management

(0)

Appointment scheduling

(0)

Time tracking

(0)

Time off requests

(0)

Real-Time updates

(0)

Recurring appointments

(0)

Recurring invoicing

(0)

Recurring orders

(0)

Accounting

(0)

Reminders

(0)

Third-Party integrations

3.0

(1)

Repair tracking

(0)

CRM

(0)

Customer database

(0)

Customer history

(0)

Customer management

(0)

Customer portal

(0)

Customizable branding

4.0

(1)

Barcoding/RFID

(0)

Customizable templates

(0)

Data capture and transfer

(0)

Barcode/Ticket scanning

(0)

Data synchronization

(0)

Debit/Credit card processing

(0)

Depreciation management

(0)

Digital signature

(0)

Disposal management

(0)

Drag & drop

(0)

Driver eta

(0)

Driver management

(0)

Electrical estimating

(0)

Electronic payments

(0)

Email templates

(0)

Booking management

(0)

Budgeting/Forecasting

(0)

Calendar sync

(0)

Check-in/Check-out

(0)

Checklists

(0)

Client portal

(0)

Clock in/out

(0)

Collaboration tools

(0)

Commenting/Notes

(0)

Commercial

(0)

Commercial properties

(0)

Commercial/Industrial

(0)

Communications management

(0)

Complaint monitoring

(0)

Compliance tracking

(0)

Configurable workflow

(0)

Confirmations/Reminders

(0)

Contact management

(0)

Contract/License management

(0)

Cost tracking

(0)

Credit card processing

(0)

Audit trail

(0)

For pest control companies

(0)

For plumbing industry

(0)

Forms management

(0)

Fuel tracking

(0)

Geofencing

(0)

Geographic maps

(0)

Geolocation

(0)

GIS integration

(0)

GPS

5.0

(1)

Image capture

(0)

Inspection checklists

(0)

Inventory control

(0)

Inventory management

(0)

Inventory tracking

(0)

Invoice management

2.0

(1)

IT asset tracking

(0)

Job management

(0)

Job scheduling

(0)

Job tracking

(0)

Knowledge management

(0)

Labor rates

(0)

Equipment maintenance

(0)

Equipment management

(0)

Equipment tracking

(0)

Estimating

(0)

Facility asset management

(0)

Facility management

(0)

Facility scheduling

(0)

Financial management

(0)

Fixed asset management

(0)

Fleet management

(0)

For arborists

(0)

For carpet cleaners

(0)

For commercial and/or industrial electrical contractors

(0)

For field service

(0)

For general contractors

(0)

For handyman industry

(0)

For hvac companies

(0)

Asset tracking

(0)

For lawn care

(0)

For locksmiths

(0)

For manufacturers

(0)

Zuper awards

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4.5

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Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.4

Jobber

4.6

(1.4K)

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No pricing info

Free trial

Free version

Ease of Use

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Value for Money

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FieldPulse

4.6

(403)

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No pricing info

Free trial

Free version

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Customer Support

Connecteam

4.6

(5K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Zuper pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

No pricing info

Features included:

Calendar view
Multi-warehouse inventory tracking
Jobs management
Mobile and desktop apps
Location intelligence
Live technician tracking
Offline mode
Job notes
Job checklists
Job status
Job reports
In-app team chat
Email and text alerts
Distance & travel time between jobs
Routes
Product and service catalog
Flat rate pricing
Low stock alerts
Estimates
Deposit collection
Digital invoices
Payment reminders
Customer financing
dashboards
Standard reports

Core

No pricing info

Features included:

Single sign-On (SSO)
custom email domain
customer success manager
Account manager
Progressive invoicing
Project notes
Timelogs
Parts and services
Phases, milestones and dependencies
Gantt and list project views
Customer approval with signature
Service tasks
Recurring routes
AR aging reports
Serialized inventory tracking
Route optimization
Service territories
Planned preventative maintenance
Pricelist
Job notes
Offline mode
Job checklists
Job status
Job reports
Location intelligence
Calendar view
In-app team chat
Email and text alerts
Job timelog
Live technician tracking
Proposals
Multi timezone scheduling
Distance & travel time between jobs
Routes
Product and service catalog
Flat rate pricing
Low stock alerts
Multi-warehouse inventory tracking
Inventory tracking
Transfer orders
Estimates
Deposit collection
Automated follow-up reminders
Jobs management
Digital invoices
Payment reminders
Customer financing
Scheduled invoicing
Asset lifecycle management
Barcode scanning
Warranty tracking
24/5 customer support
Mobile and desktop apps

Premium

No pricing info

Features included:

Mobile and desktop apps
Offline mode
Jobs management
Job notes
Job checklists
Job status
Job reports
Location intelligence
Calendar view
In-app team chat
Email and text alerts
Service tasks
Job timelog
Multi timezone scheduling
AI expense scanner
AI voice notes
AI walkthrough
AI job summary
Job gallery
Live technician tracking
Distance & travel time between jobs
Routes
Route optimization
Recurring routes
Service territories
Product and service catalog
Flat rate pricing
Low stock alerts
Multi-warehouse inventory tracking
Inventory tracking
Transfer orders
Serialized inventory tracking
Pricelist
Estimates
Deposit collection
Proposals
Automated follow-up reminders
Digital invoices
Payment reminders
Customer financing
AR aging reports
Scheduled invoicing
Customer approval with signature
Asset lifecycle management
Barcode scanning
Warranty tracking
Planned preventative maintenance
Phases, milestones and dependencies
Gantt and list project views
Parts and services
Timelogs
Project notes
Progressive invoicing
dashboards
Standard reports
Self serve report builder
24/5 customer support
customer success manager
Account manager
custom email domain
Single sign-On (SSO)
Custom password policy
Login logs and history
Platform fee

User opinions about Zuper price and value

Value for money rating:

4.3

(39)

To see what individual users think of Zuper's price and value, check out the review snippets below.

“We are incredibly grateful for this discovery, as it has significantly advanced our team's progress.”

Ryan H.

Service Coordinator

“Our experience with Zuper has been great. It has been a work in progress to align Zuper with our business needs, but we are confident this will make a positive change to our department.”

Izzy S.

Service Coordinator

Zuper integrations (56)

Integrations rated by users

We looked at 39 user reviews to identify which products are mentioned as Zuper integrations and how users feel about them.

HubSpot CRM

Integration rating: 4.0 (6)

“the ease of navigating between the programs for scheduling jobs and having documents and information flow keeping field and office staff on the same page. Significantly improving communication across our whole team.”

Crystal B.

Purchasing Manager