App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Dialpad
5
296
4
171
3
53
2
16
1
36
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI-native platform where conversations become action.
Last updated: October 2026
Dialpad Alternatives & Competitors (2026)
Top 4 free alternatives
Ultatel Cloud Business Phone System
ULTATEL | Phone and Teleommunication Solutions For Business
0.7
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
800.com
AI-powered business phone, call tracking & intelligence
0.5
Value for money
Starting price
0.4
Functionality
AI Copilot
5/5
Activity Tracking
4.7/5
Alerts/Notifications
4.7/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Ringover
100% cloud phone for startups and SMEs
0.4
Value for money
Starting price
0.5
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
3CX
Web & mobile-based (Android, iOS) communications system.
0.2
Value for money
Starting price
0.2
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
CloudTalk
Cloud-based call center software for sales and support teams
0.1
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Bitrix24
Cloud & on-premises workspace for all business sizes
0.1
Value for money
Starting price
0.1
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Twilio
Build, Scale, and Operate Customized Communication Solutions
0.1
Value for money
Starting price
0.3
Functionality
Analytics
5/5
Archiving & Retention
4.5/5
Automated Responses
4.4/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
JustCall
Cloud-based AI communication platform for sales teams
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
5/5
API
4.3/5
2-Way Messaging
4.3/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Aircall
Cloud-based phone & AI comms for SMB & mid-market
0.2
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.8/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Value for money
Starting price
0.1
Functionality
Automated Routing
5/5
Auto-Dialer
4.7/5
Automatic Call Distribution
4.6/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
0.4
Value for money
Starting price
0.4
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Alerts/Notifications
4.7/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
0.7
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
4.6/5
Automatic Call Distribution
4.6/5
Call Center Management
4.6/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
0.3
Value for money
No pricing info
Starting price
0.3
Functionality
Audio/Video Recording
5/5
Access Controls/Permissions
4.3/5
API
4/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
0.5
Value for money
No pricing info
Starting price
0.4
Functionality
Answering Machine Detection
5/5
Archiving & Retention
4.7/5
Auto-Dialer
4.5/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
0.2
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Auto-Dialer
5/5
Automated Attendant
5/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
0.4
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.4/5
Automated Attendant
4.3/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
0.4
Value for money
Starting price
0.2
Functionality
Call List Management
4.8/5
Call Disposition
4.6/5
Caller ID
4.6/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
0.6
Value for money
Starting price
0.5
Functionality
2-Way Messaging
5/5
Agent Interface
5/5
Alerts/Notifications
4.8/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
0.6
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
0.5
Value for money
Starting price
0.3
Functionality
API
5/5
Auto-Dialer
5/5
Automatic Call Distribution
5/5
Top Features
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
