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Textedly Logo

Communication platform for SMS and MMS marketing

Table of Contents

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Textedly - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Textedly overview

What is Textedly?

Textedly is a comprehensive text message marketing platform designed to facilitate mass communication and increase revenue through automated bulk texting services. The platform serves businesses of all sizes across various industries, including retail, healthcare, education, real estate, nonprofits, restaurants, fitness, and entertainment sectors. Textedly functions as an all-in-one solution for SMS marketing, payments, and online reviews, enabling organizations to engage with their audience through direct mobile communication channels with reported open rates of ninety-eight percent within three minutes of message delivery. The platform offers an extensive suite of features designed for efficient SMS and MMS marketing campaigns. Textedly supports mass group messaging that allows users to send text messages to thousands of recipients simultaneously with a single click. Users can create and manage unlimited contacts, segment audiences with tags, and utilize custom keywords for opt-in campaigns. The system provides messaging capabilities including three hundred-character messages, rich fonts with bold and italic formatting options, photo messaging for MMS content, and scheduled texts for optimal timing. Advanced automation features include drip campaigns for sequenced messaging, conversation triggers for automatic responses to specific keywords, and two-way SMS functionality that enables back-and-forth communication with customers. The platform also incorporates specialized tools such as SMS surveys for customer feedback, AI text messaging assistance, webforms for collecting opt-ins, and Text-to-Pay functionality for streamlined payment processing. Textedly integrates seamlessly with numerous third-party applications and services to enhance its functionality and extend its capabilities. The platform offers native integrations with various business tools including Salesforce, HubSpot, Slack, Zapier, Intercom, Pipedrive, Shopify, Mailchimp, Facebook Lead Ads, and Google Sheets. The platform provides an open API for custom integrations, enabling developers to incorporate SMS capabilities into proprietary systems and applications.

Who uses Textedly?

Reviews for Textedly come from a wide variety of industries, including retail (10% of reviewers), marketing and advertising (8%), and health, wellness and fitness (7%). The most frequent use case for Textedly cited by reviewers is SMS marketing (67% of reviewers).

What do users say about Textedly pricing?

Most users consider Textedly to offer excellent value for money, citing its affordability, flexible pricing plans, and useful free trial. However, some users feel additional features and higher-tier plans can be costly or lead to overcharging.

Starting price

49flat rate /
per month

Alternatives

with better value for money


Pros & Cons

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Responsiveness

Accessibility

Affordability

App

Identification

Billing

Textedly’s user interface

Ease of use rating:

Textedly pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(22)
3-4(65)
5(264)

What do users say about Textedly?

Reviewers appreciate Textedly for its ease of use, affordable pricing, and effective mass texting capabilities, which help them reach large groups quickly for marketing, event reminders, and staff communication. They find the scheduling feature and subscriber management tools convenient, and say it works well from both desktop and mobile browsers, though some wish for a dedicated mobile app.

Users report that customer support can be slow or inconsistent, and note occasional issues with message delivery, subscriber editing, and personalization. They feel the platform could improve with more integration options, better filtering, and enhanced mobile compatibility.

Select to learn more


Who uses Textedly?

Based on 351 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Marketing and Advertising
Health, Wellness and Fitness
Nonprofit Organization Management
Others

Use cases

SMS Marketing
Marketing
Mobile Marketing
Telephony
Cloud Communication Platform

Textedly's key features

Most critical features, based on insights from Textedly users:

Contact management
Mass texting
Reporting/Analytics
Message personalization
Scheduled messaging
Chat/Messaging

All Textedly features

Features rating:

Activity tracking
Text-to-Win
Campaign management
SMS messaging
Reporting & statistics
Shortcodes
Call routing
Mobile coupons
Real-Time monitoring
Real-Time data
Real-Time analytics
Push notifications
Polls/Voting
Multi-Channel marketing
Multi-Campaign
Mobile alerts
Mobile access
Real-Time notifications
Real-Time reporting
Real-Time updates
Reminders
SMS marketing
Social media integration
Social promotion
Third-Party integrations
Two-Way audio & video
Visual analytics
2-Way messaging
Activity dashboard
Alerts/Notifications
Automated responses
Autoresponders
Campaign analytics
Campaign planning
Campaign scheduling
Campaign Segmentation
Chat Transcript
Communication management
Contact database
Contextual Targeting
Coupons
CRM
Customer segmentation
Customizable branding
Customizable templates
Data import/export
Drip campaigns
Event triggered actions
Generative ai
Interaction tracking
Location-Based Marketing

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Textedly pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

0.00

Features included:

  • 1 Custom Keyword
  • Free Incoming Messages

Bronze

49

Per month

Features included:

  • 1 Custom Keyword
  • Free Incoming Messages

Plus

79

Per month

Features included:

  • 2 Custom Keywords
  • Free Incoming Messages
  • Text-to-Pay Payments
  • Text Business Reviews

Enterprise

125

Per month

Features included:

  • 3 Custom Keywords
  • Free Incoming Messages
  • Text-to-Pay Payments
  • Text Business Reviews

Elite

169

Per month

Features included:

  • 4 Custom Keywords
  • Free Incoming Messages
  • Text-to-Pay Payments
  • Text Business Reviews

Business

299

Per month

Features included:

  • 6 Custom Keywords
  • Free Incoming Messages
  • Text-to-Pay Payments
  • Text Business Reviews

User opinions about Textedly price and value

Value for money rating:

Of 87 reviews that provide robust commentary on Textedly's price and value, 79% mention it in a positive light.

Most users consider Textedly to offer excellent value for money, highlighting its affordability and competitive pricing compared to other bulk messaging services. They appreciate the variety of pricing plans available, which cater to different needs and budgets, and the potential for discounts with annual subscriptions. Users think the service is cost-effective, especially for small businesses, and find the price point to be a significant selling factor. They also value the free trial option, which allows them to test the service without a financial commitment. Reviewers appreciate the ease of use, intuitive interface, and the ability to create message templates, which enhance the overall value. However, some users feel that the cost of additional features, such as keywords, can be high and find it frustrating to pay for unused keywords. They also mention that the pricing for higher-tier plans or additional messages can be steep, and some feel overcharged. Despite these concerns, the majority of users feel that Textedly provides a good balance of cost and functionality, making it a worthwhile investment for their messaging needs.

, and

To see what individual users think of Textedly's cost and value, check out the review excerpts below.

“Textedly is an intuitive program that offers a quality service for fraction of the price of competitors. And you can even create templates for repeat messages!”
NB

Nick B.

Co-Owner

“One of Textedly's best features is its affordability, which is ideal for small businesses looking for an inexpensive marketing strategy.”
MM

Michan M.

Realtor

“There pricing is a little steep for the value of the product and once you run out of messages you have to buy more which i dont think is fair.”
CF

Christian F.

admin

Textedly integrations (19)

Integrations rated by users

We looked at 351 user reviews to identify which products are mentioned as Textedly integrations and how users feel about them.

Zapier logo
Zapier

Integration rating: 5.0 (1)

Textedly customer support

What do users say about Textedly customer support?

Customer support rating:

We analyzed 96 verified user reviews to identify positive and negative aspects of Textedly customer support.

Widespread user sentiment highlights fast, responsive, and helpful customer support as a major strength of Textedly.

A significant portion of users say support is easy to contact and provides prompt assistance during onboarding and technical issues.

Multiple users appreciate the professionalism and friendliness of the support team, making setup and troubleshooting smooth.

A minority of users report slow response times, difficulty reaching knowledgeable staff, and unresolved issues with customer support.

Support options

Phone support
Email/help desk
Chat
Faqs/forum
24/7 (live rep)
Knowledge base

Training options

Videos
Webinars
Live online
In person
Documentation

To see what individual users say about Textedly's customer support, check out the review snippets below.

“We needed to deliver a mass communications on very short notice and the Textedly product met our technical requirements, but it was the fantastic customer support that really made it a big win for us. ”

LB

Lou B.

VP, Information Security Operations Center

“Just requires some manual verification to get approved for it. But customer service is fast to get it done.”

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Danny L.

Freelance Web & Graphic Designer

“I have requested that the messages I have purchased be made available to my business and they will not release them until a certain date. When I contacted customer support and ask for resolution, the staff do not answer my questions or offer alternative solutions.”

DV

Dianne V.

Owner

Textedly FAQs

Q. What type of pricing plans does Textedly offer?

Textedly has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. What are the benefits of using Textedly?

  • Instantly reach and engage your audience with easy-to-use mass text messaging, helping you boost revenue and communicate important updates in seconds.
  • Automate your marketing with features like scheduled texts, drip campaigns, and conversation triggers, saving you time while keeping customers informed and connected.
  • Grow your business with built-in tools for payments, online reviews, and SMS surveys, all from a single platform designed to maximize your results.
  • Enjoy flexible, contract-free plans that scale with your needs, plus unlimited contacts and seamless integrations with popular apps like Salesforce, HubSpot, and Mailchimp.


  • Q. Who are the typical users of Textedly?

    Textedly has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Textedly support?

    Textedly supports the following languages:
    English


    Q. Does Textedly support mobile devices?

    Textedly supports the following devices:
    Android, iPad, iPhone


    Q. Does Textedly offer an API?

    No, Textedly does not have an API available.


    Q. What other apps does Textedly integrate with?

    Textedly integrates with the following applications:
    Constant Contact, Zoho CRM, Calendly, Zapier, Google Docs, Pipedrive, Microsoft Teams, WordPress, Twitter/X, Help Scout, Slack, Typeform, ClickUp, Google Calendar, Mailchimp, HubSpot CRM, Google Sheets, Intercom, Shopify


    Q. What level of support does Textedly offer?

    Textedly offers the following support options:
    Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base

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