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Textedly
5
264
4
51
3
14
2
7
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Communication platform for SMS and MMS marketing
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Textedly - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Textedly overview
Based on 351 verified user reviews
What is Textedly?
Reviews for Textedly come from a wide variety of industries, including retail (10% of reviewers), marketing and advertising (8%), and health, wellness and fitness (7%). The most frequent use case for Textedly cited by reviewers is SMS marketing (66% of reviewers).
What do users say about Textedly pricing?
Most users consider Textedly to offer strong value for money, highlighting its affordability, transparent pricing, and useful features. However, some reviewers report that costs can rise significantly for larger contact lists or higher message volumes.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Text Service
Ease of Use
Text Scheduling
Customer Support
Message Text
Pricing
Textedly’s user interface
Textedly review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about Textedly?
Reviewers feel Textedly is easy to use for mass texting, staff communication, and marketing, highlighting its intuitive interface, scheduling features, and affordability for small businesses. They say it helps them reach large groups quickly, manage subscribers, and automate reminders, with many appreciating the value for the price and the ability to send messages from any device. They find setup and onboarding straightforward, even for non-technical users.
Some indicate frustrations with customer support response times, lack of a dedicated mobile app, and limited message personalization options. They mention challenges with subscriber management, occasional glitches, and feature limitations, especially for advanced needs or larger organizations.
Select to learn more
Who uses Textedly?
Based on 351 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Textedly's key features
Most critical features, based on insights from Textedly users:
All Textedly features
Features rating:
Textedly alternatives
Textedly
Starting from
49
Per month
Twilio
Starting from
0
EZ Texting
Starting from
25
Per month
JustCall
Starting from
29
/user
Per month
Textedly pricing
Pricing plans
Pricing details:
User opinions about Textedly price and value
Value for money rating:
Of 69 reviews that provide robust commentary on Textedly's price and value, mention it in a positive light.
Most reviewers indicate that Textedly offers strong value for money, often highlighting its affordability compared to competitors and the flexibility of its pricing plans to suit different needs and budgets. They appreciate the availability of discounts for annual subscriptions and mention that the cost per engagement improves as more users are added. Most users consider the service especially cost-effective for small businesses with lower messaging needs, and they value the inclusion of features like message templates and a free trial period. Reviewers appreciate that the pricing is straightforward, upfront, and easy to understand, with some noting that the minimal cost delivers a significant return for their business. Some users say that Textedly’s low price was a key factor in their decision to choose the platform after researching alternatives.
However, some reviewers feel that costs can rise quickly as contact lists grow or when additional messages are needed, with extra messages being priced at a higher rate. Some users report that the monthly cost may not align with the value or feature set provided, especially for those with higher usage or specific needs. A few reviewers indicate that upgrading to higher plans can be expensive and that the value diminishes as requirements increase.
, and
Textedly integrations (19)
Integrations rated by users
We looked at 351 user reviews to identify which products are mentioned as Textedly integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“This is our CRM, and the data signals here do not have visualization.”
“integration with the Arrive LOS system and my email & phone.”
Christopher W.
Director of Operations
Textedly customer support
What do users say about Textedly customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Textedly customer support.
Widely noted by reviewers, Textedly's customer support is fast, responsive, and consistently helpful with onboarding and technical issues.
A significant portion of users highlight easy access to live support, with prompt answers and proactive assistance during setup.
Common user feedback praises the professionalism and friendliness of the support team, making the user experience pleasant and seamless.
A minority of users report difficulty reaching customer support, slow response times, and unresolved technical questions.
Support options
Training options
To see what individual users say about Textedly's customer support, check out the review snippets below.
“support was very helpful.”
Celeste S.
Manager
“One aspect of Textedly that I truly love is how it caters to small businesses by providing an affordable solution for marketing.”
katee t.
teacher
“I have requested that the messages I have purchased be made available to my business and they will not release them until a certain date. When I contacted customer support and ask for resolution, the staff do not answer my questions or offer alternative solutions.”
Dianne V.
Owner
“Sometimes people think it's spammy, sometimes they don't. If more people knew about the service I think I would get less declines/opt outs from customers.”
Kelli D.
COO
Textedly FAQs
Textedly has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Textedly used for?
Textedly is a comprehensive text message marketing platform designed to facilitate mass communication and increase revenue through automated bulk texting services. The platform serves businesses of all sizes across various industries, including retail, healthcare, education, real estate, nonprofits, restaurants, fitness, and entertainment sectors. Textedly functions as an all-in-one solution for SMS marketing, payments, and online reviews, enabling organizations to engage with their audience through direct mobile communication channels with reported open rates of ninety-eight percent within three minutes of message delivery. The platform offers an extensive suite of features designed for efficient SMS and MMS marketing campaigns. Textedly supports mass group messaging that allows users to send text messages to thousands of recipients simultaneously with a single click. Users can create and manage unlimited contacts, segment audiences with tags, and utilize custom keywords for opt-in campaigns. The system provides messaging capabilities including three hundred-character messages, rich fonts with bold and italic formatting options, photo messaging for MMS content, and scheduled texts for optimal timing. Advanced automation features include drip campaigns for sequenced messaging, conversation triggers for automatic responses to specific keywords, and two-way SMS functionality that enables back-and-forth communication with customers. The platform also incorporates specialized tools such as SMS surveys for customer feedback, AI text messaging assistance, webforms for collecting opt-ins, and Text-to-Pay functionality for streamlined payment processing. Textedly integrates seamlessly with numerous third-party applications and services to enhance its functionality and extend its capabilities. The platform offers native integrations with various business tools including Salesforce, HubSpot, Slack, Zapier, Intercom, Pipedrive, Shopify, Mailchimp, Facebook Lead Ads, and Google Sheets. The platform provides an open API for custom integrations, enabling developers to incorporate SMS capabilities into proprietary systems and applications.
Q. Does Textedly support mobile devices?
Textedly supports the following devices:
iPhone, iPad, Android
Q. What level of support does Textedly offer?
Textedly offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base
