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Textedly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Communication platform for SMS and MMS marketing
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Textedly - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: November 2025
Textedly overview
What is Textedly?
Textedly is a comprehensive text message marketing platform designed to facilitate mass communication and increase revenue through automated bulk texting services. The platform serves businesses of all sizes across various industries, including retail, healthcare, education, real estate, nonprofits, restaurants, fitness, and entertainment sectors. Textedly functions as an all-in-one solution for SMS marketing, payments, and online reviews, enabling organizations to engage with their audience through direct mobile communication channels with reported open rates of ninety-eight percent within three minutes of message delivery. The platform offers an extensive suite of features designed for efficient SMS and MMS marketing campaigns. Textedly supports mass group messaging that allows users to send text messages to thousands of recipients simultaneously with a single click. Users can create and manage unlimited contacts, segment audiences with tags, and utilize custom keywords for opt-in campaigns. The system provides messaging capabilities including three hundred-character messages, rich fonts with bold and italic formatting options, photo messaging for MMS content, and scheduled texts for optimal timing. Advanced automation features include drip campaigns for sequenced messaging, conversation triggers for automatic responses to specific keywords, and two-way SMS functionality that enables back-and-forth communication with customers. The platform also incorporates specialized tools such as SMS surveys for customer feedback, AI text messaging assistance, webforms for collecting opt-ins, and Text-to-Pay functionality for streamlined payment processing. Textedly integrates seamlessly with numerous third-party applications and services to enhance its functionality and extend its capabilities. The platform offers native integrations with various business tools including Salesforce, HubSpot, Slack, Zapier, Intercom, Pipedrive, Shopify, Mailchimp, Facebook Lead Ads, and Google Sheets. The platform provides an open API for custom integrations, enabling developers to incorporate SMS capabilities into proprietary systems and applications.
Who uses Textedly?
Reviews for Textedly come from a wide variety of industries, including retail (10% of reviewers), marketing and advertising (8%), and health, wellness and fitness (7%). The most frequent use case for Textedly cited by reviewers is SMS marketing (67% of reviewers).
What do users say about Textedly pricing?
Most users consider Textedly to offer excellent value for money, citing its affordability, flexible pricing plans, and useful free trial. However, some users feel additional features and higher-tier plans can be costly or lead to overcharging.
Starting price
per month
Alternatives
with better value for money
Pros & Cons



Responsiveness
Accessibility
Affordability
App
Identification
Billing
Textedly’s user interface
Textedly pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about Textedly?
Reviewers appreciate Textedly for its ease of use, affordable pricing, and effective mass texting capabilities, which help them reach large groups quickly for marketing, event reminders, and staff communication. They find the scheduling feature and subscriber management tools convenient, and say it works well from both desktop and mobile browsers, though some wish for a dedicated mobile app.
Users report that customer support can be slow or inconsistent, and note occasional issues with message delivery, subscriber editing, and personalization. They feel the platform could improve with more integration options, better filtering, and enhanced mobile compatibility.
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Who uses Textedly?
Based on 351 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Textedly's key features
Most critical features, based on insights from Textedly users:
All Textedly features
Features rating:
Textedly alternatives
Textedly pricing
Pricing plans
Pricing details:
User opinions about Textedly price and value
Value for money rating:
Of 87 reviews that provide robust commentary on Textedly's price and value, 79% mention it in a positive light.
Most users consider Textedly to offer excellent value for money, highlighting its affordability and competitive pricing compared to other bulk messaging services. They appreciate the variety of pricing plans available, which cater to different needs and budgets, and the potential for discounts with annual subscriptions. Users think the service is cost-effective, especially for small businesses, and find the price point to be a significant selling factor. They also value the free trial option, which allows them to test the service without a financial commitment. Reviewers appreciate the ease of use, intuitive interface, and the ability to create message templates, which enhance the overall value. However, some users feel that the cost of additional features, such as keywords, can be high and find it frustrating to pay for unused keywords. They also mention that the pricing for higher-tier plans or additional messages can be steep, and some feel overcharged. Despite these concerns, the majority of users feel that Textedly provides a good balance of cost and functionality, making it a worthwhile investment for their messaging needs.
, and
To see what individual users think of Textedly's cost and value, check out the review excerpts below.
Textedly integrations (19)
Integrations rated by users
We looked at 351 user reviews to identify which products are mentioned as Textedly integrations and how users feel about them.
Integration rating: 5.0 (1)
Textedly customer support
What do users say about Textedly customer support?
Customer support rating:
We analyzed 96 verified user reviews to identify positive and negative aspects of Textedly customer support.
Widespread user sentiment highlights fast, responsive, and helpful customer support as a major strength of Textedly.
A significant portion of users say support is easy to contact and provides prompt assistance during onboarding and technical issues.
Multiple users appreciate the professionalism and friendliness of the support team, making setup and troubleshooting smooth.
A minority of users report slow response times, difficulty reaching knowledgeable staff, and unresolved issues with customer support.
Support options
Training options
To see what individual users say about Textedly's customer support, check out the review snippets below.
“We needed to deliver a mass communications on very short notice and the Textedly product met our technical requirements, but it was the fantastic customer support that really made it a big win for us. ”
Lou B.
VP, Information Security Operations Center
“Just requires some manual verification to get approved for it. But customer service is fast to get it done.”

Danny L.
Freelance Web & Graphic Designer
“I have requested that the messages I have purchased be made available to my business and they will not release them until a certain date. When I contacted customer support and ask for resolution, the staff do not answer my questions or offer alternative solutions.”
Dianne V.
Owner
Textedly FAQs
Textedly has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What are the benefits of using Textedly?
Q. Who are the typical users of Textedly?
Textedly has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Textedly support?
Textedly supports the following languages:
English
Q. Does Textedly support mobile devices?
Textedly supports the following devices:
Android, iPad, iPhone
Q. Does Textedly offer an API?
No, Textedly does not have an API available.
Q. What other apps does Textedly integrate with?
Textedly integrates with the following applications:
Constant Contact, Zoho CRM, Calendly, Zapier, Google Docs, Pipedrive, Microsoft Teams, WordPress, Twitter/X, Help Scout, Slack, Typeform, ClickUp, Google Calendar, Mailchimp, HubSpot CRM, Google Sheets, Intercom, Shopify
Q. What level of support does Textedly offer?
Textedly offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base

























