App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Cloud Communication Platform Software for Mid Size Business (2026)
Last updated: March 2026
181 software options
Sponsored
3CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web & mobile-based (Android, iOS) communications system.
Read more about 3CX
Elixir Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The future of CCM is simplified, secured, and scalable
Read more about Elixir Cloud
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
Read more about Ultatel Cloud Business Phone System
USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
Read more about USAN Contact Suite for Amazon Connect
Avochato
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS texting and live chat for sales, support & ops teams
Read more about Avochato
Twilio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build, Scale, and Operate Customized Communication Solutions
Read more about Twilio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration application suite for teams
Read more about Google Workspace
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Zoom is an all-in-one collaboration platform
Read more about Zoom Workplace
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One app for everything. And everyone.
Read more about Webex Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
TitanHQ and Redstor powered by CyberSentriq
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered workflow management platform
Read more about Wrike
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
Read more about Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The first-ever truly unified voice and video solution.
Read more about GoTo Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
More Connections, Better Conversations. AI-enhanced RevComms
Read more about Kixie PowerCall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Communication platform for SMS and MMS marketing
Read more about Textedly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one communications platform & API
Read more about Telnyx Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The First Sales-Oriented Unified Communications Solution.
Read more about Wildix
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer communications platform
Read more about Aircall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS Marketing and Ringless Voicemail Drops with Automation
Read more about TextP2P
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business phone system
Read more about Zoom Phone
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based call center software for sales and support teams
Read more about CloudTalk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based work management platform
Read more about Runrun.it
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one VoIP solution for businesses of all sizes.
Read more about Ooma Office
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one contact center platform for sales automation
Read more about Squaretalk