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Cloud PBX Software with Customizable Caller ID (2026)

Last updated: April 2026

Cloud PBX Software Key Features

    Based on 295 user opinions, we identified 6 features that are important for any product in Cloud PBX Software

  • Call Routing

    Sends voice calls to a specific queue based on predetermined criteria

    Average user rating

    4.6

  • Mobile Access

    Access software remotely via mobile devices

    Average user rating

    4.6

  • Voice Mail

    Computer-based system that allows users to send and receive voice messages

    Average user rating

    4.8

  • Call Recording

    Record the audio of phone conversations for quality assurance purposes

    Average user rating

    4.5

  • Communication Management

    Manage and track all internal and external communication conducted via calls, email, text, or chat

    Average user rating

    4.5

  • Call Center Management

    Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

    Average user rating

    4.6
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56 software options

DialedIn CCaaS logo

Cloud-based contact center solution to streamline operations

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Boost your call center with DialedIn's voice, video and messaging Cloud PBX solution featuring intelligent routing and CRM integration.

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3CX logo
Category Leaders

Web & mobile-based (Android, iOS) communications system.

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3CX is an open standards Cloud PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. Video conferencing, live chat, mobile apps & advanced contact center features are all included at a fraction of the cost.

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Kixie PowerCall logo
Category Leaders

More Connections, Better Conversations. AI-enhanced RevComms

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Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

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CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a cloud PBX system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

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Squaretalk logo

All-in-one contact center platform for sales automation

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Squaretalk is a powerful and versatile communications platform providing Cloud PBX with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Leverage CTI with Zoho, Salesforce, or other popular CRMs with our native integrations or custom API.

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Acefone logo
Category Leaders

VoIP Phone Service trusted by modern businesses

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Transform your communications in tune with modern workspaces with Acefone’s cloud PBX systems. Manage seamless communications with true HD calls, even on low bandwidth. Expand functionality with 65+ features and 25+ integrations, with a guarantee of 99.5% uptime. Start your 14-day FREE trial today.

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8x8 Work logo
Category Leaders

Integrated contact center, voice, chat, video, and APIs

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8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

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JivoChat logo
Category Leaders

Live chat with agent apps for iOS & Android

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JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

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Intulse logo

VoIP business phone system for organizations of all sizes

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Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound phone communications. Key features of our managed VoIP services include team collaboration, call queue management, conference calling, voicemail, number porting, reporting, and more!

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OnSIP logo

Cloud-based softphone and voicemail platform

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OnSIP is a softphone and private branch exchange (PBX) solution that helps businesses to manage call recording, transfers, monitoring, reporting and more. It allows companies to utilize the desktop or mobile applications to conduct HD video or voice conferences as well as manage voicemails.

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Dialshree logo
Category Leaders

Cloud-based contact center solution

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DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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AVOXI logo

Hosted business phone system and call center solution

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AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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Spoke Phone logo

Great customer conversations anywhere, on any device.

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Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.

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Channels logo

Power up your customer service

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The only app you need to power up your customer service! Designed to help your business grow and keep your customers satisfied.

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Ultatel Cloud Business Phone System logo
Category Leaders

ULTATEL | Phone and Teleommunication Solutions For Business

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ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

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VirtualPBX logo

Trusted VoIP for any office, anywhere.

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Get Unlimited Minutes, Text Messaging, and a VoIP Device for $18/mo***** Save up to 80% off business VoIP today!

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NUACOM logo

All-in-one Cloud Phone System for SMBs

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NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

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HoduPBX logo

VoIP and communication management system

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HoduPBX is a VoIP communication system tailored for global businesses that provides various features including auto attendant, call monitoring, call routing, and real-time analytics and reporting, and more. Furthermore, it integrates with various CRM systems and supports a range of hardware devices.

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Vonix logo

Communication tools for modern businesses

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Vonix Cloud PBX delivers reliable, feature-rich phone service without the expense of on-site hardware. Gain advanced calling features, scalability, and crystal-clear audio while reducing costs and streamlining your communication systems.

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Users also considered
TalkChief logo

TalkChief: Your Modern Business Phone

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TalkChief is a cloud-based telephony solution tailored to facilitate seamless communication and customer engagement for call centers, nonprofits, startups, and enterprises. It empowers users to connect with customers through toll-free or international numbers and other robust features.

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BroadVoice Cloud PBX logo

Broadvoice b-Hive Cloud Communications for SMBs

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Broadvoice Cloud PBX communication solution unifies business phones, video conferencing, texting, and collaboration under a single phone number. Stay connected wherever you are, never miss an important call.

Get fast implementation, quality, and reliable service, at an affordable cost.

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55PBX logo

Virtual PBX solution to boost your team's productivity

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55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.

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Users also considered
Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

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Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

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Talkroute logo

Virtual phone system for communicating with customers

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Talkroute is a virtual phone system designed to help businesses manage voicemail, route calls and communicate with customers via various channels. It offers an audio library, which includes several prompts for agents to create custom greetings for clients.

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Ubefone logo

Cloud communication software

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Ubefone is made in France and is a cloud-based telephony software for small to large companies. The software offers an all in one cloud telephony application. Users are provided intuitive tools to access and set up calls and manage their online telephone system on their own without any prior knowledge necessary.

Read more about Ubefone

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