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Top Rated Online Meeting Software with Communication Management in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Communication management in online meeting software organizes interactions, enhances collaboration, and ensures effective information sharing. It helps manage conversations, control participant actions, and integrate various communication tools into a single platform. Our reviewers in online meeting software rated this feature as highly important.

5 Best Online Meeting Software with Communication Management

Product
User rating
Starting price
Webex Suite logo
4.4
(7.3K)
25
per user/per month
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GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
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Microsoft 365 logo
4.7
(14K)
6
per user/per month
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Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
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Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month
learn more

See other top Online Meeting products with communication management

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Online Meeting software category. They also needed to have sufficient reviews about communication management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for communication management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,248)
5(4,015)
Key Features
Two-Way Audio & Video4.5
Meeting Management4.5

User insights about the communication management feature

Reviewers highlight Webex Suite's communication management for its robust features and ease of use. They appreciate the ability to manage meetings through various tools like chat, Q&A, and reactions. Users value the platform's reliability, especially in maintaining clear communication despite connectivity issues, and the flexibility to join meetings via desktop, browser, or mobile app.
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“Webex auto-tries to keep the communication fluid with many features, e.g. automatically disabling the camera if the connection is poor, or speeding up the voice in case of some audio latency. Overall in the majority of the case the communication is nearly perfect. ”
ET

Emiliano T.

ICT Specialist

“Communication management is awesome. You can join webex via desktop app, through browser, or mobile app. Also you can dial in if you want to join only through the audio.”
Verified reviewer profile picture

Anand G.

consultant

Starting price
25per user /
per month
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Pros and Cons based on 7,395 verified reviews
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Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Two-Way Audio & Video4.5
Meeting Management4.5

User insights about the communication management feature

Reviewers appreciate GoTo Meeting's communication management for its simplicity and effectiveness in coordinating large groups. They value the ease of setting up meetings, managing participant interactions, and using chat and polling features. Users find it beneficial for remote collaboration, noting the tool's reliability and user-friendly interface for seamless communication.
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“Admins have complete control over who can speak and mute those who do not understand how to mute themselves. This keeps the communication flowing from only those who need to speak and allows the others the ability to listen without distraction. ”
JY

Jason Y.

Emergency Management Director

“It impacts a lot where both trainer and other users can directly communicate with each other. They just need to connect with mic and speaker to listen and speak and rest GoToMeeting will help them to communicate.”
Verified reviewer profile picture

Shubham A.

Operations & Training Manager

Starting price
14per user /
per month
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Pros and Cons based on 11,525 verified reviews
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Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Microsoft 365 logo
Reviews Sentiment
 
 
 
1-2(129)
3-4(3,976)
5(9,923)
Key Features
Two-Way Audio & Video4.5
Meeting Management4.8

User insights about the communication management feature

Reviewers indicate that Microsoft 365's communication management is essential for ensuring all team members receive the same information simultaneously, keeping everyone on the same page. They find it easy to manage communications across various apps, including Outlook. Users appreciate the integration with other platforms and the ability to monitor communications effectively, which saves time and enhances productivity.

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“We use 365 to make sure that everyone is communicated to at the same time with the same information. This allows us to move forward knowing that we are all on the same page.”
BF

Brad F.

Account Manager

“allows to interact easily together with other platforms.”
RR

Riswan R.

Sales Executive

Starting price
6per user /
per month
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Pros and Cons based on 14,028 verified reviews

Ideal for student tasks

Enhanced team collaboration

Comprehensive software package

Boosts productivity

Complete office suite

Slow performance issues

High subscription costs

Dependence on internet connectivity

Syncing issues

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,372)
5(6,360)
Key Features
Two-Way Audio & Video4.5
Meeting Management4.5

User insights about the communication management feature

Reviewers appreciate Microsoft Teams' communication management for its ease of use and real-time collaboration capabilities. They highlight the ability to set up team channels, manage meetings, and integrate with Outlook. Users value the clear voice and video quality, the ability to manage participant interactions, and the extensive options for remote communication, which are crucial for maintaining team connectivity and organization.
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“This is where it shines, your meetings from outlook, teams and everything is managed in the calendar, the recordings notes and all integrated apps allow for easy management. ”
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Imi C.

CIO

“The Communication Management in Microsoft Teams is convenient and cohesive. It is a great medium for classes, group works, and many more. How the application values communication is great, since with our situation today, it lets you communicate with people across different locations at a faster and easier pace. ”
LS

Lervyn S.

Freelancer

Starting price
4per user /
per month
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Pros and Cons based on 10,931 verified reviews
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Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(4,457)
5(9,977)
Key Features
Two-Way Audio & Video4.7
Meeting Management4.6

User insights about the communication management feature

Reviewers find Zoom Workplace's communication management valuable for its ease of use and control features. They appreciate the ability to mute/unmute participants, manage conversations, and use various communication tools like chat and screen sharing. Users highlight the platform's reliability, especially during remote work, and its effectiveness in maintaining clear and organized virtual meetings.

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“While doing virtual teaching, I lived several of the management features that Zoom included such as being able to mute participants and not allow them to unmute themselves (as a teacher of elementary students, this made class go much smoother). The various screen sharing options were extremely useful as well.”
NP

Nycole P.

Teacher

“The facility to control the meeting, we can mute all participants, we can highlight some speaker, and there's an option called raise hands, that's super useful to control which participant can speak”
RT

Robson T.

speaker

Starting price
14.99per user /
per month
learn more
Pros and Cons based on 14,520 verified reviews

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Other Top Rated Online Meeting Software with Communication Management in 2026

Zoom Workplace logo

Zoom is an all-in-one collaboration platform

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With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Microsoft 365 logo

Cloud collaboration and file sharing application suite

learn more
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Read more about Microsoft 365

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
GoToMeeting is an online meeting tool that allows users to host an online meeting with high-definition video conferencing from their Mac, PC, iPad, iPhone or Android device, with up to 250 participants. Users can meet, screen share and chat via internet browser, mobile or desktop application.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
ScreenConnect logo

Remote meeting platform for resolving customers' queries

learn more
ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Read more about ScreenConnect

Users also considered
OnBoard logo

Prepare faster, decide sooner with one secure board record

learn more
Trusted by 6000+ organizations, OnBoard offers agenda building & collaboration, assessments, secure messaging, voting, analytics, and more.

Read more about OnBoard

Users also considered
VoIP.ms logo

Business Phone and IP telephony system

learn more
VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

Read more about VoIP.ms

Users also considered
Zoho Meeting logo

Web conferencing tool to host online meetings and webinars.

learn more
Conduct web conferences with multiple people on any platform from your browser. Screen/application sharing, chat, audio/video conferencing, internationalDialin

Read more about Zoho Meeting

Users also considered
vFairs logo

Virtual events management software

learn more
vFairs is a virtual events management platform which enables organizations to host end-to-end online events & engage relevant audiences with custom registration forms, virtual booth templates, interactivity tools such as group chat or 1:1 chat, webinar functionality, event reporting, & more

Read more about vFairs

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
Cisco Jabber logo

Web conferencing, unified communications, voice & video call

learn more
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.

Read more about Cisco Jabber

Users also considered
BigMarker logo

The platform for modern webinars, virtual, and hybrid events

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Host instant meetings with 24/7 access with a permanent link.

Read more about BigMarker

Users also considered
RingEX logo

RingEX - AI meets trusted communications

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Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications.

Read more about Bitrix24

Users also considered
Weave logo

Customer communication and appointment scheduling solution

learn more
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
FreeConferenceCall.com logo

Web conferencing and team collaboration solution

learn more
FreeConferenceCall.com is a conference management solution designed to help businesses organize, launch & manage meetings with external and internal stakeholders. The audio conferencing functionality lets users connect with participants using VoIP or domestic/local dial-in numbers.

Read more about FreeConferenceCall.com

Users also considered
RingCentral Video logo

Video conferencing software with screen sharing & team chat

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RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets & mobile devices. The solution offers collaboration tools including audio and video calls, screen sharing, integrated messaging & more.

Read more about RingCentral Video

Users also considered
Dialpad logo

Cloud communications system for enterprise businesses

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
Telnyx Suite logo

All-in-one communications platform & API

learn more
Telnyx is an all-in-one communications platform which delivers voice, messaging & IP services for applications & communications companies. Telnyx enables users to integrate, manage & analyze all of their voice & messaging needs with features like elastic SIP trunking, programmable SMS, & more

Read more about Telnyx Suite

Users also considered
LiveWebinar logo

The most advanced and customizable webinar platform

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LiveWebinar.com is a cloud-based webinar software that helps both small teams and enterprises manage webinars and online meetings. It lets any sales, HR, or marketing team easily perform online events for their audiences.

Read more about LiveWebinar

Users also considered
Aircall logo

AI powered customer communications platform

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Aircall is a customer communications platform unifying channels like phone, WhatsApp, and text. Its cloud-based system includes AI Voice Agents for inbound calls, real-time conversation intelligence, and integration with tools like Salesforce, HubSpot, and Zendesk. Businesses can track performance metrics with detailed analytics and manage all interactions through an intuitive interface.

Read more about Aircall

Users also considered
Class for Web logo

Online collaboration & web conferencing solution

learn more
Blackboard Collaborate is an online collaborative learning solution which enables employees to fulfill training requirements anywhere, anytime, with audio, video & webcam support, file sharing, & mobile collaboration, plus an interactive whiteboard, chat functionality, & more

Read more about Class for Web

Users also considered
CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers. Integrate CloudTalk with existing tools, buy phone numbers from 140+ countries, use 70+ advanced features and monitor team performance in real-time.

Read more about CloudTalk

Users also considered

Key features for Online Meeting software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Two-Way Audio & Video: Reviewers value real-time communication and interaction, improving engagement and collaboration regardless of location, making meetings feel personal and productive. 96% of reviewers rated this feature as important or highly important.
  • Meeting Management: Users highlight efficient scheduling, participant control, and integration with calendars, which help streamline meetings, maintain organization, and enhance productivity. 92% of reviewers rated this feature as important or highly important.
  • Video Conferencing: Users appreciate the ease of hosting and joining meetings, screen sharing, recording capabilities, and features like virtual backgrounds, enhancing remote communication and collaboration. 92% of reviewers rated this feature as important or highly important.
  • Presentation Streaming: Reviewers find real-time screen sharing of presentations and documents useful for enhancing engagement, collaboration, and understanding during virtual meetings. 90% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers value the flexibility and convenience of joining and managing meetings from mobile devices, ensuring connectivity and productivity on the go. 87% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Users highlight integrated tools for file sharing, real-time editing, and communication, which facilitate teamwork and improve efficiency in virtual environments. 87% of reviewers rated this feature as important or highly important.