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Top Rated Unified Communications Software with Document Management in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Document management enables efficient file sharing, version control, and collaborative editing within teams. It simplifies access to important documents, streamlines project collaboration, and supports remote work by keeping all relevant files organized and easily accessible. Our reviewers in unified communications software rated this feature as highly important.

3 Best Unified Communications Software with Document Management

  • Microsoft Teams - Highest rated for document management
  • Zoom Workplace
  • Slack

See other top Unified Communications products with document management

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the unified communications software category. They also needed to have sufficient reviews about document management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for document management based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Microsoft Teams logo
4.5
(10.9K)
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User insights about the document management feature

Reviewers indicate that Microsoft Teams' document management is convenient for storing, sharing, and collaborating on documents. They value the integration with SharePoint and OneDrive, which allows for real-time editing and version control. Users appreciate the ability to organize documents within channels and the ease of access across devices. However, some find the interface confusing and wish for more intuitive organizational features. They also mention that while Teams is effective for document collaboration, it is not a full-fledged document management system.
“Microsoft Teams lets us maintain updated versions of all of our documents, which routinely change throughout the course of a day, while ensuring that only staff members with the appropriate permissions can view and edit them. ”
Verified reviewer profile picture

Nick C.

Clinical Director

“Great shared space for document, team and I can edit the document in real time, I can see who's in the document editing at the same time as me, nice centralized location.”
BM

Brad M.

Marketing Automation Specialist

Unified Communications key features coverage

Microsoft Teams offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.4
Alerts/Notifications4.3
Access Controls/Permissions4.3
Screen Sharing4.5
Chat/Messaging4.7
File Sharing4.4

Pros and cons based on 10,931 verified reviews

58% of users rated Microsoft Teams 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,931 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Cons:

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Zoom Workplace logo
4.6
(14.5K)
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User insights about the document management feature

Reviewers find Zoom Workplace's document management useful for sharing files during meetings, with easy file transfer and adequate security. They appreciate the ability to send documents in real-time, but note that it is not ideal for managing documents outside of meetings. Users mention that while the feature is functional, it lacks robust content management capabilities and could benefit from improvements in document sharing simplicity. They also highlight that Zoom is primarily used for meetings rather than document management.
“Many times people need to share files during group chats, this is a key feature that needs to be done smoothly so that anyone in the chatroom can share files with the group during the discussion”
EL

Eddie L.

CEO

“This function allows us to share files in real time from various different platforms.”
NN

Nomfundo N.

Quality assessor

Unified Communications key features coverage

Zoom Workplace offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.6
Alerts/Notifications4.5
Access Controls/Permissions4.5
Screen Sharing4.7
Chat/Messaging4.7
File Sharing4.3

Pros and cons based on 14,521 verified reviews

69% of users rated Zoom Workplace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,521 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Cons:

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Pricing

Starting price:$14.99 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Slack logo
4.7
(24K)
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User insights about the document management feature

Reviewers appreciate Slack's document management capabilities for its ease of sharing, uploading, and storing documents. They find it helpful for keeping track of sent and received documents, and value the integration with major cloud-based systems like Google Drive, Dropbox, and Microsoft OneDrive. However, they mention that it can be confusing with a lot of files and lacks a comprehensive organization system. Users also note that while Slack is good for quick document sharing, they prefer other tools for more robust document management.
“We mainly use slack to quickly share a file and download it. But never use it for storing document. There is other good alternate to document management such as google drive which we prefer to use. Also, for free version of slack, there is a limit of how much message is stored and it deletes previous messages along with documents when the threshold is crossed. So, the document management system is not very efficient hence we use alternate option for that.”
Verified reviewer profile picture

Md S.

PhD Student

“Slack supports all major cloud-based file management systems, including Google Drive, Dropbox, Box, Microsoft OneDrive, and SharePoint Online.”
Verified reviewer profile picture

Phoebe O.

virtual assistant

Unified Communications key features coverage

Slack offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.7
Alerts/Notifications4.6
Access Controls/Permissions4.5
Screen Sharing4.4
Chat/Messaging4.9
File Sharing4.6

Pros and cons based on 24,036 verified reviews

72% of users rated Slack 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 24,036 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

Cons:

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details

Pricing

Starting price:$8.75 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Unified Communications Software with Document Management in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
NetSuite logo

AI-powered cloud-based business management suite

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NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Read more about NetSuite

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
Livestorm logo
Category Leaders

Engage your audience with better video communication

learn more
Livestorm enables powerful, yet pain-free video engagements at scale. Our end-to-end video engagement platform requires no downloads, facilitates easy collaboration while capturing actionable insights—all in one place.

Read more about Livestorm

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 #1 FREE unified communications platform used by 12 million companies.

Read more about Bitrix24

Users also considered
Flock logo

Communication and collaboration platform for teams

learn more
Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently

Read more about Flock

Users also considered
Pumble logo
Category Leaders

Communication and collaboration management application

learn more
Pumble helps businesses in healthcare, software development, financial services, and other industries chat with members across departments and multiple locations. Users can create public or private channels with custom names and descriptions to collaborate on projects and exchange information.

Read more about Pumble

Users also considered
Wildix logo

The First Sales-Oriented Unified Communications Solution.

learn more
Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

Read more about Wildix

Users also considered
Missive logo
Category Leaders

Collaborative inbox for teams

learn more
Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Read more about Missive

Users also considered
Squaretalk logo

All-in-one contact center platform for sales automation

learn more
Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Read more about Squaretalk

Users also considered
Workvivo logo
Category Leaders

Employee experience platform

learn more
Workvivo is an employee experience platform (EXP) that simplifies internal communication and drives engagement.

Read more about Workvivo

Users also considered
Blink logo
Category Leaders

Blink. And connect your people, tools and culture.

learn more
Blink delivers a modern, social digital employee experience, giving access to communication, information, workflows, surveys and tools in one easy-to-use app.

Read more about Blink

Users also considered
Mattermost logo

Open source workplace messaging for web, PCs & phones

learn more
Mattermost is an open source workplace messaging system for web, PCs & phones, that supports 1-1 & group messaging, file sharing, multiple languages, & more

Read more about Mattermost

Users also considered
Zoho Cliq logo

Cloud-based software for team collaboration & communication

learn more
Zoho Cliq is a secure team communication software that organizes conversations, workflows, and meetings in one place to boost productivity. With features like video conferencing, custom messaging channels, and seamless integrations, Zoho Cliq enables effective collaboration from anywhere, streamlining workflows for teams of all sizes.

Read more about Zoho Cliq

Users also considered
MangoApps logo
Category Leaders

Bring your frontline and office teams together

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MangoApps is a unified communications platform that serves as a bridge between desk and deskless workers.

Read more about MangoApps

Users also considered
Rocket.Chat logo

The Leading Enterprise Communication Hub

learn more
Move away from messy email threads and multiple chatting platforms. Improve your digital workstream with a platform that respects privacy and offers total control of your data, bringing messages, video conference, files and bots together. Never lose track of important information again.

Read more about Rocket.Chat

Users also considered
Jostle logo

Helping employees succeed. Anytime, anywhere, with ease.

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Jostle's the single place where everyone in your organization connects, communicates, and celebrates together. Anytime, anywhere, with ease. The result? Your culture comes to life, and each and every person is set up for success.

Read more about Jostle

Users also considered
Zenzap logo

Finally, work chat done right.

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Zenzap is an intuitive work chat app built for team communication. It provides an easy-to-use chat experience that keeps teams connected and organized, while keeping business data secure and compliant. Finally, work chat done right.

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Users also considered
YOOBIC logo

The digital workplace for your frontline teams

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The leading AI-powered retail operations platform helping global brands drive operational excellence and performance.

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Speakap logo

Stay on the pulse of your organization. From anywhere.

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Speakap is an enterprise social network and communication platform which enables organizations of all sizes to improve engagement with non-desk and customer-facing employees to share new knowledge, ideas, internal achievements, and more

Read more about Speakap

Users also considered
WeKall logo

Cloud-based contact center and telephony AI software

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WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

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Users also considered

Key features for Unified Communications software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Mobile Access: Reviewers appreciate the convenience and flexibility of mobile access, allowing business communications to continue seamlessly on the go. 95% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users highlight customizable notifications and real-time alerts as crucial for staying informed and responding promptly to important messages. 94% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers value the ability to assign specific permissions, ensuring that users access only relevant information and maintain security. 92% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Users find screen sharing essential for presentations and collaborative meetings, enhancing engagement and clarity during video conferences. 92% of reviewers rated this feature as important or highly important.
  • Chat/Messaging: Reviewers emphasize the importance of chat for quick, efficient communication within teams, supporting both internal and external interactions. 92% of reviewers rated this feature as important or highly important.
  • File Sharing: Users appreciate easy file sharing and collaborative document management, which streamline workflows and enhance team productivity. 87% of reviewers rated this feature as important or highly important.