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Top Rated Unified Communications Software with Video Conferencing in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Video conferencing allows for seamless virtual meetings, enhances team and client communication, and supports remote work. It provides high-definition visuals, easy setup, and scalability for various meeting sizes. Our reviewers in unified communications software rated this feature as highly important.

4 Best Unified Communications Software with Video Conferencing

  • Slack
  • Zoom Workplace - Highest rated for video conferencing
  • Webex Suite
  • Microsoft Teams

See other top Unified Communications products with video conferencing

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the unified communications software category. They also needed to have sufficient reviews about video conferencing, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for video conferencing based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

Slack logo

Slack

4.7
(23.9K)
visit website

User insights about the video conferencing feature

Users find Slack's video conferencing feature convenient for quick huddles and internal meetings. They appreciate the ease of starting calls and the integration with other communication tools. However, many reviewers prefer using other platforms like Zoom or Google Meet for more robust video conferencing needs, citing issues with video quality and stability. They highlight that while Slack's video calls are useful, they are not as developed or reliable as those of dedicated video conferencing software.
“Anytime we need to touch base with someone quickly, we use Slacks huddle feature. Now that video has been added as a feature in these calls, it makes them as convenient if not more convenient than Google Meet or Zoom.”
CP

Cole P.

Marketing Strategist

“We use Slack for day-to-day conferencing and recurring meetings. For larger meetings with clients, we use Microsoft Teams and Google Meet. For internal meetings we want to record, we use Google Meet.”
Rv

Radboud v.

Marketing manager

Unified Communications key features coverage

Slack offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.7
Alerts/Notifications4.6
Access Controls/Permissions4.5
Screen Sharing4.4
Chat/Messaging4.9
File Sharing4.6

Pros and cons based on 23,987 verified reviews

72% of users rated Slack 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 23,987 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

Cons:

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details

Pricing

Starting price:$8.75 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Zoom Workplace logo

Zoom Workplace

4.6
(14.4K)
visit website

User insights about the video conferencing feature

Reviewers appreciate Zoom Workplace's video conferencing capabilities, highlighting its ease of use, high-quality video and audio, and ability to handle large meetings with many participants. They find it invaluable for remote work, allowing for seamless communication and collaboration. Users also value features like screen sharing, virtual backgrounds, and the ability to mute/unmute participants. However, some mention occasional issues with internet connectivity affecting video quality, and a few note that it can consume significant bandwidth.
“With the rise of remote work and global teams, video conferencing facilitates collaboration among individuals who may be geographically dispersed. It enables teams to communicate effectively, share ideas, and work on projects in real-time.”
KU

Ketan U.

Engineering

“I like that you can set up video conferencing for different purposes like webinars, chats with teammates, 1:1s. For example, I can have control over others' mics to mute them while presenting a webinar.”
SC

Santiago C.

Operations Analyst

Unified Communications key features coverage

Zoom Workplace offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.6
Alerts/Notifications4.5
Access Controls/Permissions4.5
Screen Sharing4.7
Chat/Messaging4.7
File Sharing4.3

Pros and cons based on 14,471 verified reviews

69% of users rated Zoom Workplace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,471 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Cons:

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Pricing

Starting price:$14.99 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Webex Suite logo
4.4
(7.3K)
learn more

User insights about the video conferencing feature

Users report that Webex Suite's video conferencing is easy to set up and use, with excellent video and audio quality. They appreciate its reliability and the ability to connect with remote team members seamlessly. Reviewers highlight features like file sharing, customizable settings, and integration with other tools. However, some users experience occasional lag and connectivity issues. Overall, they find it effective for both small and large meetings, with high-quality streaming and useful options like virtual backgrounds.
“Video conferencing in Webex has become an essential tool for businesses allowing participants to collaborate and connect with each other leading to increased demand, new features and integration with other tools.”
Verified reviewer profile picture

Prince B.

Facilities Manager

“The award-winning video conferencing technology offered by Webex enables up to 1000 participants to join the same virtual meeting simultaneously for face-to-face collaboration over any device or platform.”
AS

Arpan S.

Email Marketing Expert

Unified Communications key features coverage

Webex Suite offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.4
Alerts/Notifications4.4
Access Controls/Permissions4.4
Screen Sharing4.5
Chat/Messaging4.6
File Sharing4.2

Pros and cons based on 7,390 verified reviews

54% of users rated Webex Suite 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 7,390 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Cons:

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details

Pricing

Starting price:$25 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft Teams logo
4.5
(10.8K)
learn more

User insights about the video conferencing feature

Reviewers indicate that Microsoft Teams offers comprehensive video conferencing with high-quality video and audio. They appreciate its ease of use, integration with other Microsoft products, and features like screen sharing, background effects, and meeting recording. Users find it essential for remote work, enabling effective communication and collaboration. However, some mention occasional connectivity issues and a preference for other platforms like Zoom for larger meetings. Overall, they find it reliable and user-friendly for daily use.
“As a blogger it is important for me to conduct a smooth and speedy video conferencing with my clients' team and relevant team members in the real time. The Microsoft Team's video conferencing option is free from performance lags and offers a consistent experience which is as good as real time face to face conferencing. ”
Verified reviewer profile picture

Jitendra B.

blogger

“When making videoconferences, Ms Teams is a solid platform that offers good stability and quality in communication. It is very important to highlight that the platform allows access to guest users, which facilitates and makes its use more widespread.”
Verified reviewer profile picture

Andrés L.

Fullstack Developer

Unified Communications key features coverage

Microsoft Teams offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.4
Alerts/Notifications4.3
Access Controls/Permissions4.3
Screen Sharing4.5
Chat/Messaging4.7
File Sharing4.4

Pros and cons based on 10,831 verified reviews

58% of users rated Microsoft Teams 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,831 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Cons:

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Unified Communications Software with Video Conferencing in 2026

Slack logo

Slack

Category Leaders

A single place for team communication and workflows

visit website
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Zenzap logo

Zenzap

Finally, work chat done right.

visit website
Zenzap is an intuitive work chat app built for team communication. It provides an easy-to-use chat experience that keeps teams connected and organized, while keeping business data secure and compliant. Finally, work chat done right.

Read more about Zenzap

Users also considered
Ultatel Cloud Business Phone System logo

Ultatel Cloud Business Phone System

ULTATEL | Phone and Teleommunication Solutions For Business

visit website
ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

Read more about Ultatel Cloud Business Phone System

Users also considered
Dialpad logo

Dialpad

Category Leaders

Cloud communications system for enterprise businesses

visit website
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
3CX logo

3CX

Web & mobile-based (Android, iOS) communications system.

visit website
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. Work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost.

Read more about 3CX

Users also considered
Ringover logo

Ringover

Category Leaders

100% cloud phone for startups and SMEs

visit website
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Read more about Ringover

Users also considered
Intulse logo

Intulse

VoIP business phone system for organizations of all sizes

visit website
Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound phone communications. Key features of our managed VoIP services include team collaboration, call queue management, conference calling, voicemail, number porting, reporting, and more!

Read more about Intulse

Users also considered
Trillian logo

Trillian

Modern and secure messaging for business and healthcare

visit website
Trillian is a cloud-based solution designed to help businesses in the healthcare sector manage processes for instant messaging to improve internal communication. Trillian lets users manage group chats, sorted by teams or department, & share information about patient status, staff rotations, & more.

Read more about Trillian

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
LiveAgent logo

Multichannel customer care solution with an AI chatbot

learn more
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Start with a 30-Day free trial, no credit card needed, no contracts.

Read more about LiveAgent

Users also considered
Nextiva logo

AI-enabled solution to streamline business communication

learn more
AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
RingEX logo

RingEX - AI meets trusted communications

learn more
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Livestorm logo
Category Leaders

Engage your audience with better video communication

learn more
Livestorm enables powerful, yet pain-free video engagements at scale. Our end-to-end video engagement platform requires no downloads, facilitates easy collaboration while capturing actionable insights—all in one place.

Read more about Livestorm

Users also considered
Bitrix24 logo

Your ultimate workspace

learn more
Bitrix24 #1 FREE unified communications platform used by 12 million companies.

Read more about Bitrix24

Users also considered
Flock logo

Communication and collaboration platform for teams

learn more
Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently

Read more about Flock

Users also considered
Front logo

AI-enabled customer service platform for collaboration

learn more
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication with automated workflows and real-time collaboration behind the scenes.

Read more about Front

Users also considered
Pumble logo
Category Leaders

Communication and collaboration management application

learn more
Pumble helps businesses in healthcare, software development, financial services, and other industries chat with members across departments and multiple locations. Users can create public or private channels with custom names and descriptions to collaborate on projects and exchange information.

Read more about Pumble

Users also considered
Wildix logo

The First Sales-Oriented Unified Communications Solution.

learn more
Wildix is a global provider of unified communications solutions for simpler, more secure business communications in the digital age.

Read more about Wildix

Users also considered
Intermedia Unite logo

All-in-one communications & collaboration tool

learn more
Award-winning cloud-based unified communications platform for small businesses. It enables users to be more productive by integrating several collaboration tools like PBX phone system, video conferencing and chat into a seamless experience. Unite is backed by J.D. Power-certified 24/7 support.

Read more about Intermedia Unite

Users also considered
Ooma Office logo
Category Leaders

All-in-one VoIP solution for businesses of all sizes.

learn more
Ooma Office is a simple to use, cloud-based voice + video solution. With a platform designed to enable your team to advance collaboration and productivity, Ooma Office gives you the ultimate flexibility to work from anywhere with video meetings, desktop, and mobile apps.

Read more about Ooma Office

Users also considered

Key features for Unified Communications software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Mobile Access: Reviewers value the ability to manage business communications on the go, ensuring flexibility and convenience across multiple devices. 95% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users appreciate customizable notifications for staying informed about meetings, messages, and important updates in real-time. 94% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers highlight the importance of assigning specific permissions to manage information access and collaboration effectively. 92% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Users find screen sharing essential for presentations, meetings, and collaborative work, enhancing engagement and clarity. 92% of reviewers rated this feature as important or highly important.
  • Chat/Messaging: Reviewers emphasize the importance of chat and messaging for quick, efficient communication and collaboration within teams and with clients. 92% of reviewers rated this feature as important or highly important.
  • File Sharing: Users find file sharing crucial for easy document collaboration, allowing seamless access and storage within the same platform. 87% of reviewers rated this feature as important or highly important.