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Top Rated VoIP Software with Third-Party Integrations in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Third-party integrations enhance VoIP software by allowing it to connect with existing tools and platforms, facilitating communication and improving workflow efficiency. They support diverse applications, including texting and synchronization with email systems. Our reviewers in VoIP software rated this feature as important.

4 Best VoIP Software with Third-Party Integrations

  • Zoom Workplace
  • Webex Suite
  • GoTo Meeting - Highest rated for third-party integrations
  • Microsoft Teams

See other top VoIP products with third-party integrations

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the voip software category. They also needed to have sufficient reviews about third-party integrations, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for third-party integrations based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

Zoom Workplace logo

Zoom Workplace

4.6
(14.4K)
visit website

User insights about the third-party integrations feature

Reviewers find Zoom Workplace's third-party integrations helpful for improving meeting efficiency and collaboration. They highlight integrations with Google Calendar, Slack, and various other apps, which streamline scheduling and content sharing. Users appreciate the ease of use and the ability to connect with external tools, although some mention limited integration options and not using this feature. The integration with Box for content management is particularly praised.
“Zoom's integration with other services and applications is smooth and easy. from our Google Workspaces to our Slack. its made itself right at home into multiple workflows and the new Box integration is amazing! The ability to share and work with Box managed content via Zoom is second to none!”
JW

John W.

Sr Engineer, IT Platform and Infrastructure

“We integrated Zoom into Slack so that we can quickly fire up an impromptu meeting by hitting "Zoom/" Super convenient and fast when Slack video just doesn't do the trick”
BL

Ben L.

Director

VoIP key features coverage

Zoom Workplace offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.6
Call Routing --
Mobile Access4.6
Voice Mail --
Alerts/Notifications4.5
Call Recording5.0

Pros and cons based on 14,471 verified reviews

69% of users rated Zoom Workplace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,471 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Cons:

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Pricing

Starting price:$14.99 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Webex Suite logo
4.4
(7.3K)

User insights about the third-party integrations feature

Users report that Webex Suite's third-party integrations are valuable for enhancing meeting experiences. They find it integrates well with tools like Google Workspace, G Suite, and MS Office 365, making scheduling and sharing content easier. Reviewers appreciate the ability to merge other apps, although some mention not using this feature or facing integration issues with certain tools. The integration with educational platforms like Canvas is also highlighted as beneficial.
“It allows to integrate various third party apps G Suite, Facebook etc. to be integrated easily in some quick simple steps. This helps us sync and makes it more useful in our requirements.”
KK

Krishna K.

Software Engineer

“Third party integrations are important as it enhances the experience of the meeting by the use of features like Google Calendar, MS Office 365 etc.”
MK

Mohit K.

Personal Assistant

VoIP key features coverage

Webex Suite offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.5
Call Routing4.5
Mobile Access4.4
Voice Mail4.6
Alerts/Notifications4.4
Call Recording4.5

Pros and cons based on 7,390 verified reviews

54% of users rated Webex Suite 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 7,390 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Cons:

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details

Pricing

Starting price:$25 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

GoTo Meeting logo
4.5
(11.5K)

User insights about the third-party integrations feature

Reviewers indicate that GoTo Meeting's third-party integrations are generally simple and effective. They find it integrates well with Microsoft Teams, Google applications, and Outlook, making scheduling and inviting participants easier. Users report that it saves time and enhances the meeting experience by allowing seamless interaction with third-party participants. However, some users mention that they do not use this feature or find it unnecessary for their needs.
“If you use Zapier, and you need to streamline what your doing, then Go To Meeting is going to rock your world. I can use my G-Mail, Google Calendar, You Tube...and automate my brains out. If you like NOT having to jump from one platform to the next, with multiple tabs open, and...confusion...then you are going to LOVE this part of Go To Meeting.”
RF

Robert F.

Free Lancer

“Third party integrations are cool as it helps us to integrate and inherit the services present in this software in accordance to the need of our work.”
Verified reviewer profile picture

Ishaan P.

Software Development Engineer Intern

VoIP key features coverage

GoTo Meeting offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.8
Call Routing4.1
Mobile Access4.4
Voice Mail4.5
Alerts/Notifications4.5
Call Recording4.4

Pros and cons based on 11,523 verified reviews

57% of users rated GoTo Meeting 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 11,523 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Cons:

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details

Pricing

Starting price:$14 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft Teams logo
4.5
(10.8K)

User insights about the third-party integrations feature

Reviewers appreciate Microsoft Teams' extensive third-party integrations, particularly with Microsoft 365 apps like Outlook, Planner, and QuickBooks. They find it convenient for managing meetings, documents, and tasks within the platform. Users highlight the ease of integrating with external apps and services, enhancing productivity. However, some users note that they do not use this feature or find it complicated. Integration issues with non-Microsoft systems are also mentioned by a few reviewers.
“It enable users to connect and use a wide range of external apps and services within the platform which enhances productivity by allowing seamless access to tools for project management and file storage.”
Verified reviewer profile picture

Hind A.

Phd Researcher

“Integrations with Microsoft 365 apps such as Planner as well as third-party services is convenient and useful during meetings. It helps reduce our overhead to integrate third party apps.”
KK

Krishna K.

Software Enginner

VoIP key features coverage

Microsoft Teams offers 4 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.7
Call Routing4.3
Mobile Access4.4
Voice Mail
Alerts/Notifications4.3
Call Recording

Pros and cons based on 10,831 verified reviews

58% of users rated Microsoft Teams 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,831 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Cons:

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated VoIP Software with Third-Party Integrations in 2026

Zoom Workplace logo

Zoom Workplace

Zoom is an all-in-one collaboration platform

visit website
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Twilio logo

Twilio

Build, Scale, and Operate Customized Communication Solutions

visit website
Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Users also considered
DialedIn CCaaS logo

DialedIn CCaaS

Cloud-based contact center solution to streamline operations

visit website
DialedIn's call routing, predictive dialing and CRM integration, and VoIP call center features increases call center efficiency and service quality.

Read more about DialedIn CCaaS

Users also considered
Aircall logo

Aircall

Phone system for support and sales teams

visit website
Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Read more about Aircall

Users also considered
Cytracom logo

Cytracom

Business phone and messaging system.

visit website
Beautiful, easy-to-use, voice and messaging platform perfect for businesses of all sizes. Built on cloud-based technology, Cytracom delivers fully managed and hosted communications across any device. Perfect for the office, home office, or any work location. Enable productivity and collaboration.

Read more about Cytracom

Users also considered
Ultatel Cloud Business Phone System logo

Ultatel Cloud Business Phone System

ULTATEL | Phone and Teleommunication Solutions For Business

visit website
ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

Read more about Ultatel Cloud Business Phone System

Users also considered
Intulse logo

Intulse

VoIP business phone system for organizations of all sizes

visit website
Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound phone communications. Key features of our managed VoIP services include team collaboration, call queue management, conference calling, voicemail, number porting, and reporting.

Read more about Intulse

Users also considered
Dialpad logo

Dialpad

Cloud communications system for enterprise businesses

visit website
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
Weave logo

Weave

Category Leaders

Customer communication and appointment scheduling solution

visit website
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
JustCall logo

JustCall

AI-Powered Customer Communication for Sales & Support Teams

visit website
JustCall is an all-in-one VoIP system with AI-powered calls, messaging, CRM sync, call monitoring, and global reach across 70+ countries.

Read more about JustCall

Users also considered
Ringover logo

Ringover

Category Leaders

100% cloud phone for startups and SMEs

visit website
Ringover allows you to make unlimited VoIP calls to over 110 destinations worldwide - no matter your plan - offering you precise, transparent rates for all other global destinations.

Read more about Ringover

Users also considered
Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite

Predictive dialer & call automation for call centers

visit website
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

Read more about Dialing Innovations Call Center Application Suite

Users also considered
800.com logo

800.com

Category Leaders

Telephony tool for searching & activating toll-free numbers

visit website
800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

Read more about 800.com

Users also considered
Google Meet logo

Messaging, voice, and video calls for team communication

Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Read more about Google Meet

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Nextiva logo
Category Leaders

AI-enabled solution to streamline business communication

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

Users also considered
Zoho Meeting logo

Web conferencing tool to host online meetings and webinars.

Zoho Meeting is a best web conferencing solution built to manage your online meetings, video conferencing and webinars. Completely browser-based and no downloads required.

Read more about Zoho Meeting

Users also considered
Talkdesk logo

Cloud-based contact center & customer experience platform

Talkdesk browser based call center software works seamlessly over VoIP. Enjoy advanced functionality such as ACD, skills-based routing, IVR and more.

Read more about Talkdesk

Users also considered
RingEX logo

RingEX - AI meets trusted communications

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
HubSpot Sales Hub logo

Freemium email productivity & tracking for sales teams

HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and accelerate their sales processes

Read more about HubSpot Sales Hub

Users also considered
Bitrix24 logo

Your ultimate workspace

Bitrix24 is a #1 business VoIP system used by over 12 million businesses worldwide. Cloud, mobile and open source versions available.

Read more about Bitrix24

Users also considered
FreeConferenceCall.com logo
Category Leaders

Web conferencing and team collaboration solution

FreeConferenceCall.com is a conference management solution designed to help businesses organize, launch & manage meetings with external and internal stakeholders. The audio conferencing functionality lets users connect with participants using VoIP or domestic/local dial-in numbers.

Read more about FreeConferenceCall.com

Users also considered

Key features for VoIP software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Online Voice Transmission: Users value clear, high-quality voice calls over the internet, enhancing communication flexibility and mobility across various devices and locations. 93% of reviewers rated this feature as important or highly important.
  • Call Routing: Reviewers highlight the flexibility and efficiency of call routing, ensuring calls reach the appropriate destination based on preset rules, improving customer service and operational productivity. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users appreciate mobile access for its ability to maintain connectivity and productivity on the go, which is essential for remote and field workers. 90% of reviewers rated this feature as important or highly important.
  • Voice Mail: Reviewers mention the importance of voicemail for capturing missed calls, with features like email forwarding and transcription enhancing responsiveness and collaboration. 88% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users find customizable alerts and notifications useful for staying informed about missed calls, voicemails, and other important events, ensuring timely communication. 83% of reviewers rated this feature as important or highly important.
  • Call Recording: Reviewers emphasize call recording for monitoring call quality, training, compliance, and resolving disputes, with easy access and high-quality recordings being key aspects. 79% of reviewers rated this feature as important or highly important.