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Managed Service Providers (MSP) Software with Endpoint Management (2026)

Last updated: April 2026

Key features of Managed Service Providers (MSP) Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Remote Access/Control: Reviewers appreciate the ability to control multiple machines securely, reducing travel costs and enabling faster issue resolution. 93% of reviewers rated this feature as important or highly important.
  • Support Ticket Management: Users value the organized, customizable ticketing system that streamlines communication, tracks issues, and integrates with other tools. 91% of reviewers rated this feature as important or highly important.
  • Server Monitoring: Reviewers highlight the importance of monitoring server performance, setting custom alerts, and ensuring uptime through automated actions. 91% of reviewers rated this feature as important or highly important.
  • Remote Monitoring & Management: Users note the time savings and efficiency gained from proactive monitoring, script automation, and policy management. 90% of reviewers rated this feature as important or highly important.
  • Backup and Recovery: Reviewers emphasize reliability and ease of use, appreciating features like remote restores, cloud backups, and version control. 89% of reviewers rated this feature as important or highly important.
  • Patch Management: Users find automating patch deployment critical for security, with features allowing customization and easy tracking across multiple devices. 89% of reviewers rated this feature as important or highly important.
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33 software options

TeamViewer ONE logo

Remote support, remote access & device management software

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TeamViewer enables MSPs to deliver efficient, secure remote support, enhancing client satisfaction and operational efficiency.

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Atera logo

Cloud and mobile-based IT management platform with AI

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Atera’s all-in-one platform provides MSPs with various integrated solutions across the entire IT landscape, helping them gain visibility, take control, and provide the highest quality of service. This includes Remote Monitoring & Management, Helpdesk, IT Automation, Ticketing, and Reporting – all in

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Action1 logo
Category Leaders

Patching That Just Works

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Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.

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Pulseway logo
Category Leaders

Remote monitoring and management platform for IT

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An MSP Platform that lets you manage the technology needs of small business - on your own terms - simply, efficiently, and from anywhere. RMM, Endpoint Protection and Backup, from one place. Used by 5,000+ MSPs worldwide.

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NinjaOne logo

Unified endpoint management & IT automation platform

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NinjaOne offers all the features, flexibility, and power MSPs need in a fast-to-setup, easy-to-manage package. Our centralized, policy-based management approach puts automation at the center of your endpoint management strategy while our modern UI drives radical improvements to efficiency.

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LogMeIn Central logo

Endpoint management for desktops, servers & mobile laptops

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LogMeIn Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy & automate routine IT tasks for any PC or Mac from anywhere, via any device.

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JumpCloud Directory Platform logo
Category Leaders

A cloud directory platform for secure access to resources

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Scale Your MSP Business - Your customers are moving to the cloud. Now, you can manage their systems, apps, networks, & more – all from one pane of glass.

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WebTitan logo

DNS-based web filter, malware/phishing protection & security

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DNS Based Advanced Web Security Filter blocking Malware, Ransomware and Phishing attempts. MSP Private cloud versions with full multitenancy and MSP friendly pricing

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Automox logo
Category Leaders

Cloud-based platform for patch management

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Automox is the endpoint management platform built for the era of autonomous operations

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LogMeIn Resolve logo

Cloud-based remote support solution for SMBs

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Designed with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

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Syncro logo

One platform for IT teams to strengthen security, streamline

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Syncro is an integrated RMM, PSA, and remote access platform for MSPs that provides all the tools you need to manage your clients' IT efficiently and profitably, including scripting, integrated billing, contract management, ticketing, and much more.

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ThreatLocker logo
Category Leaders

Zero trust cybersecurity platform for enterprise

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ThreatLocker is a Zero Trust cybersecurity platform using a deny-by-default approach. It features application allowlisting to block unauthorized software, Ringfencing™ to contain trusted apps and prevent exploitation, and Network Control to manage port access and block rogue devices. Organizations can ensure compliance with regulations while protecting against threats like ransomware and zero-day vulnerabilities.

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LogMeIn Miradore logo

Unified device management platform

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LogMeIn Miradore is a unified device management platform that allows organizations to enroll, secure, track, and manage Android, iOS, Windows, and macOS devices from a single portal. The solution offers comprehensive features including device security enforcement, configuration profile management, application deployment, and automated task handling for efficient device administration across multiple operating systems.

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N-sight RMM logo

Cloud-based remote monitoring and management platform

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N-sight RMM is a cloud-based remote monitoring and management (RMM) platform designed to assist with managing, maintaining, and protecting IT.

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DNSFilter logo

Cloud-based cybersecurity and network monitoring platform

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DNSFilter is a cybersecurity management software that enables enterprises, K-12 schools, and universities to detect online security threats and malware using artificial intelligence (AI) technology, machine learning (ML) algorithms, and content filtering capabilities.

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N-central logo

On-premise and hosted RMM software for MSPs

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N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

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ManageEngine Endpoint Central MSP logo
Category Leaders

Endpoint management software for MSPs

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ManageEngine Endpoint Central MSP is a holistic endpoint management software designed to help MSPs (Managed Service Providers) efficiently manage their clients' desktops, servers, laptops, and mobile devices from a single, central location. It can be deployed as a free edition for small MSPs or an enterprise edition for larger MSPs.

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Users also considered
ConnectWise Automate logo

Endpoint monitoring & automation software for MSPs

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ConnectWise Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery and drive revenue growth.

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Lansweeper logo

Know Your IT

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Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

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Syxsense logo

Unified Security and Endpoint Management

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Syxsense is a leading USEM solution designed to help SecOps departments, MSPs, and IT professionals in organizations with 100-100,000 endpoints manage and secure their environment.

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Users also considered
Blackpoint MDR logo

Fully managed integrated defense system.

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Blackpoint MDR provides advanced cyber protection through a fully managed integrated ecosystem of services with intuitive capabilities that streamline security. Blackpoint MDR technology is purpose-built to provide an agile response to attacks, offering continuous visibility and protection across an ever-changing attack surface.

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SafeDNS logo

Cloud-based web filtering and internet security software

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SafeDNS is a DNS-based internet security and web filtering service designed to help businesses, educational institutions, and nonprofits protect their network against malware, phishing, inappropriate content, and more whilst maintaining compliance with statutory regulations.

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Users also considered
Acronis Cyber Protect Cloud logo

AI-powered data protection and cybersecurity

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Acronis Cyber Protect Cloud is AI-powered cyber protection for modern MSPs, natively integrating operations management, cybersecurity and data protection in one platform.

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Users also considered
Huntress logo

Cloud-based cybersecurity platform

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Huntress is a cloud-based cybersecurity platform, which helps organizations track threats, vulnerabilities, and exploits. With its dashboard, security professionals can monitor active incidents, review investigations, receive custom incident reports, and respond to threats in an automated manner.

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Users also considered
Addigy logo

Apple device management solution for Apple IT teams

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Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.

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