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8am MyCase
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based law practice management tool for law firms.
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8am MyCase - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
8am MyCase overview



Based on 775 verified user reviews
What is 8am MyCase?
MyCase is a law practice management program with key features that include legal case management, client management, billing and invoicing, document management, time tracking, and more.
Who uses 8am MyCase?
By industry, MyCase reviewers are most commonly professionals in law practice (71%). The most frequent use case for MyCase cited by reviewers is law practice management (61% of reviewers).
What do users say about 8am MyCase pricing?
Most reviewers indicate that MyCase delivers strong value for money, with competitive pricing and useful features. However, some reviewers feel that frequent price increases, extra fees, and limited discounts for larger teams are drawbacks.
What are the most popular integrations for 8am MyCase?
The MyCase integrations most frequently cited by reviewers are: LawPay (a payment processing product rated 4.6 out of 5 for its integration with MyCase), Google Calendar (a scheduling product, 4.7), and Dropbox Business (a file sharing product, 4.2).
Starting price
per month
Pros & Cons
Navigation
Responsiveness
Engagement
Filehandling
Affordability
Transactions
8am MyCase’s user interface
8am MyCase pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about 8am MyCase?
Reviewers indicate 8am MyCase streamlines case management, billing, and document handling, making daily tasks more efficient. They find the user interface intuitive and appreciate features like the client portal, secure messaging, and calendar integration, which help keep clients informed and engaged. They value customization options and note that training resources and customer support are generally responsive and helpful. Some mention the platform improves collaboration and remote work capabilities for their teams.
They report limitations with customization, file size caps, and occasional navigation challenges, especially with complex workflows or mobile access. Some feel certain features could be improved, and they experience delays with support or wish for more robust reporting and integration options.
Select to learn more
Who uses 8am MyCase?
Based on 775 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
8am MyCase's key features
GetApp's analysis of 177 verified user reviews collected between July 2021 and November 2024 identifies MyCase's most critical features and summarizes user sentiment about those features.
Reviewers appreciate MyCase's Legal Case Management capabilities for organizing case information, documents, and communications in one centralized system. They report that the platform allows for easy scheduling of tasks, deadlines, and reminders, enhancing team collaboration and productivity. Users value the integration with Outlook email and Docketwise for Immigration Matters. However, some mention the 1GB file size limit for uploads and the inability to minimize tasks while working as areas for improvement. Of the 62 MyCase users who gave detailed accounts of their use of Legal Case Management, 98% rated this feature as important or highly important.
Sergei T.
Owner/Principal Attorney

Joseph M.
Associate
Users report that MyCase's Client Management capabilities streamline communication and document sharing through a secure portal. They appreciate the ability to track client engagement, send text messages, and maintain updated contact information. Reviewers highlight the convenience of clients accessing their case details and documents online. However, some users find it challenging to locate information and mention that not all clients are receptive to using the platform. Of the 62 MyCase users who gave detailed accounts of their use of Client Management, 95% rated this feature as important or highly important.
See related user reviews
Scott L.
Investigative Paralegal
Carla G.
Attorney
Reviewers indicate that MyCase's Billing & Invoicing capabilities significantly streamline the billing process, allowing for easy tracking of billable hours, expenses, and generating professional invoices. They appreciate the integration with LawPay and QuickBooks, as well as the ability to accept online payments. Users mention the need for improvements in invoice customization and better support for contingency billing. Some also note issues with the mobile app's functionality. Of the 108 MyCase users who gave detailed accounts of their use of Billing & Invoicing, 94% rated this feature as important or highly important.
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Sandra L.
Office Manager
Allison B.
Senior Litigation Paralegal
Users report that MyCase's Case Management capabilities provide a centralized system for organizing case information, documents, and tasks. They find the customizable workflows and templates helpful for streamlining processes and improving efficiency. Reviewers appreciate the secure document sharing and client communication capabilities. However, some users mention the need for more dynamic functions and better customization options when viewing case files. Of the 52 MyCase users who gave detailed accounts of their use of Case Management, 90% rated this feature as important or highly important.
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Giovanna A.
Senior Legal Assistant and Cases Manager
Scott B.
Practice Manager
Reviewers highlight MyCase's Document Management capabilities for securely storing, organizing, and accessing case-related documents. They appreciate the ability to categorize documents, use templates, and share files with clients through a secure portal. Users value the e-signature capability and integration with Outlook. However, some mention issues with document migration, upload delays, and the need for more streamlined document viewing and batch uploading options. Of the 64 MyCase users who gave detailed accounts of their use of Document Management, 81% rated this feature as important or highly important.

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Jennifer C.
Attorney
Donald W.
Attorney
Users report that MyCase's Time Tracking capabilities improve the accuracy of tracking billable hours and managing time efficiently. They appreciate the ability to start and stop timers, link time entries to specific cases, and integrate with billing and invoicing capabilities. Reviewers find the mobile app useful for tracking time on the go, though some mention issues with the app's performance. They also suggest additional customization options for time entries. Of the 82 MyCase users who gave detailed accounts of their use of Time Tracking, 77% rated this feature as important or highly important.
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Juanita H.
Owner
Kimberly T.
Attorney
All 8am MyCase features
Features rating:
8am MyCase awards
8am MyCase alternatives
8am MyCase pricing
Pricing plans
Pricing details:
User opinions about 8am MyCase price and value
Value for money rating:
Of 78 reviews that provide robust commentary on 8am MyCase's price and value, 73% mention it in a positive light.
Most reviewers indicate that MyCase offers good value for money, particularly for small firms and solo practitioners. They appreciate the competitive pricing, especially when compared to other practice management software. Some users report that the software includes a free trial, which allows them to evaluate its features without an initial financial commitment. Reviewers appreciate the discounts available for members of the American Bar Association, making the cost even more attractive. They find the software affordable, easy to use, and packed with essential features like time tracking, client portals, and billing.
However, some reviewers feel that the cost has increased significantly over time, with frequent price hikes and additional fees for new features. They express concerns about the lack of tiered pricing for different user roles and the absence of discounts for larger teams. Some users report dissatisfaction with the company's no-refund policy for annual subscriptions and the outsourcing of support, which incurs extra costs. Despite these concerns, many users still find MyCase to be a cost-effective solution for their case management needs.
, and
To see what individual users think of 8am MyCase's cost and value, check out the review excerpts below.
8am MyCase integrations (25)
Integrations rated by users
We looked at 775 user reviews to identify which products are mentioned as 8am MyCase integrations and how users feel about them.
Integration rating: 4.8 (36)
“The LawPay integration makes getting paid easy, whether it's for invoices for services rendered or for fee deposits for work to be performed. You can link both your operating account and your Trust Account. LawPay's reporting is also very helpful.”
“It’s a great integration that provides various payment options, giving the client more opportunities to hire you and multiple ways to make payments.”
“I think LawPay is too pricey. I have found the same services for a lot less, but they don't integrate with MyCase. ”
“Oh my gosh, I get paid so quickly, sometimes literally hours after sending the invoice.”
“You need to have this to do business and I like how seamless it works with MyCase.”
“LayPay offers the billing and payment options we need, while MyCase does not.”
“One of the better integrations, opened up the option to accept credit cards.”
James C.
Managing Partner
Integration rating: 4.7 (31)
“Missing deadlines is the number one cause for malpractice in our field. Calendars are important! That being said, I found that MyCase's integration with Google calendars has had some bugs here and there that have been mostly resolved.”
“Our Firm calendar is VERY important. Being able to link events to specific cases is important and allows us to share important events and event reminders with clients via the portal.”
“The only problem is that, MC will put an event 'onto'/into your G.Calendar... but it won't 'remove' an event from G.Calendar.”
“We generally use it for redundancy. I wish google tasks could integrate with Mycase tasks without needing zapier or code.”
“It doesn't display on my google calendar the details of the case that I want it to display.”
“most common calendar use and ability to combine features into mycase is super helpful!”
“I like having a backup calendar, but MyCase is my main preferred calendar. ”
Lilka M.
Owner
Integration rating: 4.0 (37)
“it doesn't work super well in MyCase and the emails are not integrated in a "dynamic format" - so it's really just informational linking, but can't be used for client follow up later. ”
“The integration with MS Outlook helps me capture my billable time spent on email communications and also helps me to stay organized by effortlessly saving my emails to the file.”
“We have our email integrated but it is slow. We are in the process of upgrading our Microsoft products to be able to use this more efficiently.”
“Courtdrive syncs with MyCase, MyCase syncs with Outlook. Outlook then has a widget on my phone which displays my calendar.”
“Yes. Most of our clients are more comfortable emailing us rather than go through the portal.”
“Once I was able to see an email from outlook in the communications section, I was amazed ”
Vika M.
Director of Operations
Integration rating: 3.9 (14)
“If MyCase goes down for maintenance or whatever, we cannot access our document to continue working. We like the ability for Dropbox to resync with MyCase and keep everything current.”
“Already using and DropBox has robust features. Integration does not feel seamless so not really using it.”
“This integration is indispensable for sharing large productions of documents/discovery securely.”
Cindy G.
HIPAA Consultant
Integration rating: 4.0 (8)
“We have our email integrated but it is slow. Due to an issue with an outside vendor, some of use had our email moved to the Gmail platform. We are in the process of upgrading our Microsoft products to be able to use this more efficiently.”
“Being able to quickly assign emails to cases is a great feature and makes billing for the emails so much faster. ”
“Works well with the old integration, would like the new MyCase Mail option to have more granular control”
Ruth C.
Paralegal
Integration rating: 4.4 (19)
“synching does not work with QuickBooks until you bill everything which is a huge hindrance when you advance client costs!”
“I did not participate in this integration but am told by those who accept payment that is it easier. ”
Jg g.
Office Manager
Integration rating: 4.3 (4)
“I like that MyCase integrates seamlessly with Mailchimp and I look forward to leveraging this integration going forward.”
“We run our email campaigns using the integration so we do not have to manually enter the emails in Mailchimp.”
James C.
Managing Partner
Integration rating: 3.5 (2)
“Zapier doesn't have enough access to Mycase and I shouldn't have to shell out even more $ for Mycase API. But it has helped save time with several automations I use regularly.”
“Seamless intake from custom website form into leads and contacts and into cases.”
Richard N.
Partner
Integration rating: 4.2 (5)
“Best integration, just wish it was a single product. I use it for all immigration drafting matters. ”
Camille P.
Owner
Integration rating: 4.3 (4)
“This is much glitchier than I would have expected. I end up doing a lot of workarounds to get around the glitches. ”

Joel C.
Owner
Integration rating: 5.0 (2)
“Great document form program which saves times from having to do repetitive typing.”
Sergei T.
Owner/Principal Attorney
Integration rating: 4.5 (2)
“It makes entering phone conversations much easier. I do wish the phone entries in VXT would show up in the individual case's call log.”
Donald R.
Owner Managing Attorney
Integration rating: 5.0 (1)
“We use the call log feature to ensure that all calls are resolved, so it's important that our virtual receptionist's calls are automatically added to MyCase for us to resolve. ”
Ellise W.
Principal Attorney
Integration rating: 5.0 (1)
“We use Lawmatics for the initial leads- if would be so much more work to manually transfer the data.”
Lejla M.
Chief Operating Officer
Integration rating: 4.3 (3)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
8am MyCase customer support
What do users say about 8am MyCase customer support?
Customer support rating:
We analyzed 126 verified user reviews to identify positive and negative aspects of 8am MyCase customer support.
Widespread user sentiment highlights that MyCase customer support is responsive, knowledgeable, and quick to resolve issues.
A fair number of users appreciate the accessibility of support through multiple channels like phone, chat, and a helpful knowledge base.
Multiple users value that the support team listens to feedback and often implements suggestions to improve the software.
A minority of users report long wait times, difficulty reaching support, and unresolved issues after initial contact.
Support options
Training options
To see what individual users say about 8am MyCase's customer support, check out the review snippets below.
“The software has a lot of features but tech support is amazingly patient so in no time I was able to streamline so many aspects of my solo practice.”
Anitra G.
Attorney At Law
“The customer support provided by MyCase is also outstanding, as they are responsive, knowledgeable, and always ready to assist me with any questions or concerns.”

Joseph M.
Associate
“Tech support tends to get overwhelmed causing extremely lengthy delays via phone or chat, and inquiries regarding what seems like should be obvious features or functionality get a default auto response of "thank you for that suggestion" and then nothing ever changes.”
Brad R.
Office Manager
8am MyCase FAQs
8am MyCase has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. What is 8am MyCase used for?
8am MyCase is a cloud-based legal practice management software designed for law firms of all sizes. The platform centralizes case details, documents, and client communications in one secure location, enabling attorneys to manage their practice more efficiently. The system features robust document management capabilities that allow users to generate documents for client cases, auto-populate them with client details, and track all documents in a centralized repository. The platform also includes advanced document automation tools to streamline repetitive document creation tasks. The software provides extensive client communication features through a secure client portal, built-in text messaging, and automated reminders. Clients can access case updates, invoices, and documents through the portal, while attorneys can send unlimited texts for communication with leads and clients using a dedicated phone number. MyCase offers comprehensive billing and payment solutions, including time tracking across multiple billing rates, automated invoice generation, and integrated payment processing through LawPay for debit, credit, and eCheck payments. The platform supports payment plans, scheduled payments, and recurring payments to improve cash flow. MyCase includes specialized tools for different practice areas including criminal defense, family law, immigration, bankruptcy, personal injury, trust and estate, real estate, government, insurance defense, intellectual property, and general practice. The client intake and lead management features allow firms to customize online intake forms, automate the creation and signing of retainer agreements, and gain a comprehensive view of their prospective client pipeline. The platform incorporates legal AI capabilities with an AI Writing Assistant for drafting documents and Legal Document AI for automation and analysis, helping attorneys work more efficiently while maintaining compliance with legal industry standards. The system provides financial management tools with spend management features, financial reporting, and legal accounting solutions. MyCase offers bank-grade security measures to protect sensitive client information and firm data. The platform integrates with various third-party tools and is partnered with over one hundred thirty bar associations nationwide. Users can access MyCase through both web and mobile applications, allowing attorneys to manage their practice from anywhere. The software includes a streamlined onboarding process with data migration and training support to help firms transition quickly and efficiently.
Q. Who are the typical users of 8am MyCase?
8am MyCase has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does 8am MyCase support?
8am MyCase supports the following languages:
English
Q. Does 8am MyCase support mobile devices?
8am MyCase supports the following devices:
Android, iPad, iPhone
Q. Does 8am MyCase offer an API?
Yes, 8am MyCase has an API available for use.
Q. What other apps does 8am MyCase integrate with?
8am MyCase integrates with the following applications:
8am LawPay, CallRail, Microsoft Outlook, Dropbox Business, Zapier, Intaker, Gmail, LEX Reception, Smith.ai, Google Workspace, Kenect, Woodpecker, VXT, Hona, Case Status, LawToolBox, QuickBooks Online, Lawmatics, Docketwise, Google Calendar, Mailchimp, Levitate, Ruby Receptionists
Q. What level of support does 8am MyCase offer?
8am MyCase offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base
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