getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

GetResponse Logo

Convert more customers. Keep them coming back.

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

GetResponse - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

GetResponse overview

Verified reviewer profile picture
Verified reviewer profile picture
Verified reviewer profile picture

Based on 521 verified user reviews

What is GetResponse?

GetResponse is an email marketing solution with key features that include list management, contact database, email campaign management, marketing automation, lead capture, and more.

Who uses GetResponse?

By industry, GetResponse reviewers are most commonly professionals in marketing and advertising (23%). The most frequent use case for GetResponse cited by reviewers is email marketing (81% of reviewers).

What do users say about GetResponse pricing?

Most reviewers indicate GetResponse offers good value for money, especially for small businesses, and they appreciate the free plan and affordable pricing. Some users report costs rise with subscriber growth, and advanced features require higher-priced plans.

What are the most popular integrations for GetResponse?

The GetResponse integrations most frequently cited by reviewers are: WordPress (a website builder product rated 4.6 out of 5 for its integration with GetResponse) and ClickFunnels (a landing page product, 4.9).

Starting price

16flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Email Automation

Email and Landing Pages

Email Templates

Pricing

Confusing list organization

Billing and account frustrations

GetResponse’s user interface

Ease of use rating:

GetResponse pros, cons and reviews insights

Verified reviewer profile picture
Verified reviewer profile picture
Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(52)
3-4(187)
5(282)

What do users say about GetResponse?

GetResponse is an email marketing solution with key features that include list management, contact database, email campaign management, marketing automation, lead capture, and more.

Select to learn more


Who uses GetResponse?

Based on 521 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising
Mental Health Care
Entertainment
Building Materials
Others

Use cases

Email Marketing
All-in-One Marketing Platform
Landing Page
Lead Capture
Marketing Automation

GetResponse's key features

GetApp's analysis of 99 verified user reviews collected between July 2021 and May 2024 identifies GetResponse's most critical features and summarizes user sentiment about those features.

List management

Reviewers appreciate GetResponse's intuitive list management capabilities. They find it easy to organize, segment, and manage multiple lists, which helps in targeting campaigns effectively. Users report that the platform allows for easy merging, importing, and updating of contacts. They highlight the ability to automatically remove unsubscribed contacts and view detailed analytics on engagement. They say the capability is particularly useful for affiliates and digital entrepreneurs who need to manage various email lists efficiently. Of the 31 GetResponse users who gave detailed accounts of their use of List Management, 100% rated this feature as important or highly important.

Verified reviewer profile picture
Verified reviewer profile picture

See related user reviews

“I use GetResponse for building my list and keeping in touch with them. Since I started using it till now, I have had little or no issues with any of the features I use.”
Verified reviewer profile picture

Tolu A.

Digital Marketing consultant

“Half of my profits go toward paying for the software based on my list size.”
KL

Keith L.

Owner

“Segmenting the lists is easy too.”
Verified reviewer profile picture

James P.

Founder


Contact database

Users report that GetResponse's contact database is simple to use and update, making it easy to manage and organize contacts. They appreciate the automated functions that remove bounces and comply with GDPR regulations. Reviewers indicate that the database allows for easy import of contacts via CSV files and provides a reliable way to manage subscription lists. They find it helpful to have all contact information in one place, which facilitates efficient follow-up and communication. Of the 19 GetResponse users who gave detailed accounts of their use of Contact Database, 100% rated this feature as important or highly important.


Email campaign management

Reviewers indicate that GetResponse's email campaign management tools are powerful and user-friendly. They appreciate the ability to create, test, and track email campaigns with ease. Users highlight the availability of various templates, advanced tracking, and reporting capabilities. They find it straightforward to manage autoresponders, schedule emails, and analyze open rates and clicks. They say the capability is effective for both small lead nurturing campaigns and larger marketing efforts. Of the 47 GetResponse users who gave detailed accounts of their use of Email Campaign Management, 98% rated this feature as important or highly important.


Email marketing

Users report that GetResponse offers comprehensive email marketing capabilities, including unlimited email sending, personalized templates, and advanced analytics. They appreciate the platform's drag-and-drop editor and spam checkers, which help ensure emails reach the inbox. Reviewers highlight the ease of creating and sending newsletters, automated emails, and targeted campaigns. They find the email marketing tools effective for building customer loyalty, promoting sales, and reaching a wide audience. Of the 39 GetResponse users who gave detailed accounts of their use of Email Marketing, 97% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“Emails reach a lot of mailboxes so there is major delivery rate there !”
SS

Shenella S.

Business Development Team Leader

“Overall, GetResponse is a great email marketing software that really allows you to increase your growth with AI.”
JH

James H.

Marketing Executive

“GetResponse integrates with other tools that we use (such as gleam.io), which helps us get thousands of email subscribers when we launch competitions and giveaways.”
TT

Tatiana T.

Marketing and content executive

“We used to set email sequences for personalized targeted audiences and this feature performed amazingly.complex workflows based on user behavior, triggers, and conditions can actually be achieved without hassles.”
Verified reviewer profile picture

Ngala E.

Web Designer


Marketing automation

Reviewers feel that GetResponse's marketing automation is a valuable aspect of the software. They appreciate the ability to plan and automate customer journeys, send personalized emails, and manage follow-ups. Users highlight the visual map design, which simplifies the setup of complex automation workflows. They report that the capability saves time and enhances business efficiency by automating repetitive tasks. They say it is particularly useful for nurturing leads and boosting sales. Of the 29 GetResponse users who gave detailed accounts of their use of Marketing Automation, 93% rated this feature as important or highly important.


Lead capture

Users report that GetResponse provides effective tools for lead capture, including customizable sign-up forms and landing pages. They appreciate the ease of setting up forms to capture leads from websites or social media. Reviewers indicate that the capability helps build a large and engaged contact list quickly. They find it useful for managing and monitoring leads, and they highlight the ability to create mobile-friendly forms and landing pages to capture contact information efficiently. Of the 26 GetResponse users who gave detailed accounts of their use of Lead Capture, 92% rated this feature as important or highly important.


All GetResponse features

Features rating:

A/B testing
Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Automated scheduling
Autoresponders
Campaign analytics
Campaign management
Campaign planning
Campaign scheduling
Campaign segmentation
CAN-SPAM compliance
Channel management
Chat/Messaging
Click tracking
Contact management
Content management
CRM
Customer database
Customer segmentation
Customer surveys
Customizable branding
Customizable fields
Customizable forms
Customizable templates
Customization
Dashboard
Design management
Drag & drop
Drip campaigns
Dynamic content
Email Distribution
Email management
Email templates
Email tracking
Engagement tracking
Event triggered actions
Form builder
Forms management
Image library
Landing pages/web forms
Lead engagement
Lead generation
Lead management
Lead nurturing
Lead qualification
Lead scoring
Live chat
Mailing List Management
Media library
Mobile optimization
Multi-Campaign
Multi-Channel marketing
Multi-Language
Newsletter management
Personalization
Product recommendations
Real-Time analytics
Real-Time data
Real time editing
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Responsive web design
ROI tracking
Search/Filter
Segmentation
SEO management
Simple mail transfer protocol (smtp)
SMS marketing
SMS notifications
Social marketing
Social media integration
Spam blocker
Subscriber management
Subscription management
Template management
Third-Party integrations
Visitor tracking
Visual analytics
Web forms
Web notifications
Website analytics
Website management
Website publishing options
Website visitor tracking
Widgets
WYSIWYG editor

GetResponse alternatives

GetResponse logo

Starting from

16

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Brevo logo

Starting from

9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Mailchimp logo

Starting from

13

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Gmail logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

GetResponse pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

16

Per month

Features included:

  • AI Newsletter Editor
  • Unlimited autoresponders
  • AI Landing Pages
  • Custom automation workflow
  • Email and landing page templates
  • Registration forms and pop-ups
  • Chat support
  • Free custom domain with 1-year plan

Marketer

54

Per month

Features included:

  • Unlimited Marketing Automation
  • Recovery of abandoned shopping carts
  • Newsletter sales statistics
  • Promotional codes
  • Email delivery scheduling
  • Advanced segmentation
  • Sales funnel
  • Contact scoring
  • Unlimited Web Push Notifications

Creator

62

Per month

Features included:

  • AI Course Editor
  • Up to 500 participants
  • Mobile app for participants
  • Quizzes and certificates
  • Creator profile
  • Premium newsletter
  • Website Builder
  • Webinars
  • No transaction fees

GetResponse Max

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Personal, priority support
  • Dedicated IP address
  • Single Sign-On (SSO)
  • SMS marketing
  • Mobile push notifications
  • AI product recommendations
  • Transactional emails
  • Unlimited users

User opinions about GetResponse price and value

Value for money rating:

To see what individual users think of GetResponse's price and value, check out the review snippets below.

“The automation templates have saved us the hassle of configuring our seasonal email marketing programs that will make sure our past customers receive timely offers without us having to watch it day by day.”
EJ

Emily J.

Client Services Manager

“Its user-friendly interface and helpful templates make it easy to create professional campaigns even without advanced technical skills.”
JH

James H.

Marketing Executive

GetResponse integrations (54)

Integrations rated by users

We looked at 521 user reviews to identify which products are mentioned as GetResponse integrations and how users feel about them.

Integration rating: 4.6 (14)

Integration with WordPress is not very important on its own because WordPress is mainly used for content, not payments. PayPal usually works through plugins, so the direct integration is less important. It is useful, but not essential for most users.

Verified reviewer profile picture

Hana Ř.

Leader of Inventory

Integration rating: 4.9 (12)

This gives us the options to increase revenue because we can add product bumps with each campaign.

Verified reviewer profile picture

Jamie A.

Community Manager

Integration rating: 4.7 (7)

Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.

BM

Bruce M.

General Manager

Shopify logo
Shopify

Integration rating: 5.0 (5)

Integration rating: 4.5 (4)

To know, how many people actually visited my website, and how are my Google ads performing.

MS

Muskan S.

Fouder

Integration rating: 2.5 (4)

Zoho CRM connects reliably so new or updated records can trigger tasks and emails, which is useful when experimenting with simple CRM workflows

Verified reviewer profile picture

Kartikeya G.

Property Manager

GetResponse customer support

What do users say about GetResponse customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of GetResponse customer support.

A portion of users highlight GetResponse's customer service as responsive, knowledgeable, and available in multiple languages.

Multiple users appreciate the variety of support channels and quick, thorough assistance for resolving issues and learning features.

A minority of users report slow response times from customer support, sometimes waiting days for answers or resolution.

A small group of reviewers found support unhelpful, difficult to communicate with, and lacking in professionalism or empathy.

Support options

Faqs/forum
24/7 (live rep)
Knowledge base
Email/help desk
Chat

Training options

Videos
Webinars
Live online
Documentation

To see what individual users say about GetResponse's customer support, check out the review snippets below.

“Over the years, I've had a few questions and concerns, and the support staff has always been prompt in answering them and resolving my problems.”

EL

Emil L.

Internet Marketer/Graphic Designer

“The support team is always willing to help with any questions I have, and they have been incredibly patient and thorough in their explanations.”

kk

karan k.

Digital Marketing Analyst

“I tried to get help from their customer service but they weren't that helpful. ”

MP

Michael P.

Owner

“I liked the software but their support is brutal and puts a really bad taste in your mouth.”

BA

Brad A.

Owner

GetResponse FAQs

Q. What is GetResponse used for?

GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward.

These products have better value for money

Related categories