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GetResponse
5
282
4
136
3
51
2
23
1
29
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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GetResponse - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
GetResponse overview



Based on 521 verified user reviews
What is GetResponse?
GetResponse is an email marketing solution with key features that include list management, contact database, email campaign management, marketing automation, lead capture, and more.
Who uses GetResponse?
By industry, GetResponse reviewers are most commonly professionals in marketing and advertising (23%). The most frequent use case for GetResponse cited by reviewers is email marketing (81% of reviewers).
What do users say about GetResponse pricing?
Most reviewers indicate GetResponse offers good value for money, especially for small businesses, and they appreciate the free plan and affordable pricing. Some users report costs rise with subscriber growth, and advanced features require higher-priced plans.
What are the most popular integrations for GetResponse?
The GetResponse integrations most frequently cited by reviewers are: WordPress (a website builder product rated 4.6 out of 5 for its integration with GetResponse) and ClickFunnels (a landing page product, 4.9).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Automation
Email and Landing Pages
Email Templates
Pricing
Confusing list organization
Billing and account frustrations
GetResponse’s user interface
GetResponse pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.1
Ease of use
4.0
Customer support
4.0
Reviews sentiment
What do users say about GetResponse?
GetResponse is an email marketing solution with key features that include list management, contact database, email campaign management, marketing automation, lead capture, and more.
Select to learn more
Who uses GetResponse?
Based on 521 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
GetResponse's key features
GetApp's analysis of 99 verified user reviews collected between July 2021 and May 2024 identifies GetResponse's most critical features and summarizes user sentiment about those features.
Reviewers appreciate GetResponse's intuitive list management capabilities. They find it easy to organize, segment, and manage multiple lists, which helps in targeting campaigns effectively. Users report that the platform allows for easy merging, importing, and updating of contacts. They highlight the ability to automatically remove unsubscribed contacts and view detailed analytics on engagement. They say the capability is particularly useful for affiliates and digital entrepreneurs who need to manage various email lists efficiently. Of the 31 GetResponse users who gave detailed accounts of their use of List Management, 100% rated this feature as important or highly important.

Tolu A.
Digital Marketing consultant
Keith L.
Owner

James P.
Founder
Users report that GetResponse's contact database is simple to use and update, making it easy to manage and organize contacts. They appreciate the automated functions that remove bounces and comply with GDPR regulations. Reviewers indicate that the database allows for easy import of contacts via CSV files and provides a reliable way to manage subscription lists. They find it helpful to have all contact information in one place, which facilitates efficient follow-up and communication. Of the 19 GetResponse users who gave detailed accounts of their use of Contact Database, 100% rated this feature as important or highly important.
Reviewers indicate that GetResponse's email campaign management tools are powerful and user-friendly. They appreciate the ability to create, test, and track email campaigns with ease. Users highlight the availability of various templates, advanced tracking, and reporting capabilities. They find it straightforward to manage autoresponders, schedule emails, and analyze open rates and clicks. They say the capability is effective for both small lead nurturing campaigns and larger marketing efforts. Of the 47 GetResponse users who gave detailed accounts of their use of Email Campaign Management, 98% rated this feature as important or highly important.
Users report that GetResponse offers comprehensive email marketing capabilities, including unlimited email sending, personalized templates, and advanced analytics. They appreciate the platform's drag-and-drop editor and spam checkers, which help ensure emails reach the inbox. Reviewers highlight the ease of creating and sending newsletters, automated emails, and targeted campaigns. They find the email marketing tools effective for building customer loyalty, promoting sales, and reaching a wide audience. Of the 39 GetResponse users who gave detailed accounts of their use of Email Marketing, 97% rated this feature as important or highly important.

See related user reviews
Shenella S.
Business Development Team Leader
James H.
Marketing Executive
Tatiana T.
Marketing and content executive

Ngala E.
Web Designer
Reviewers feel that GetResponse's marketing automation is a valuable aspect of the software. They appreciate the ability to plan and automate customer journeys, send personalized emails, and manage follow-ups. Users highlight the visual map design, which simplifies the setup of complex automation workflows. They report that the capability saves time and enhances business efficiency by automating repetitive tasks. They say it is particularly useful for nurturing leads and boosting sales. Of the 29 GetResponse users who gave detailed accounts of their use of Marketing Automation, 93% rated this feature as important or highly important.
Users report that GetResponse provides effective tools for lead capture, including customizable sign-up forms and landing pages. They appreciate the ease of setting up forms to capture leads from websites or social media. Reviewers indicate that the capability helps build a large and engaged contact list quickly. They find it useful for managing and monitoring leads, and they highlight the ability to create mobile-friendly forms and landing pages to capture contact information efficiently. Of the 26 GetResponse users who gave detailed accounts of their use of Lead Capture, 92% rated this feature as important or highly important.
All GetResponse features
Features rating:
GetResponse alternatives
GetResponse pricing
Pricing plans
Pricing details:
User opinions about GetResponse price and value
Value for money rating:
To see what individual users think of GetResponse's price and value, check out the review snippets below.
Emily J.
Client Services Manager
James H.
Marketing Executive
GetResponse integrations (54)
Integrations rated by users
We looked at 521 user reviews to identify which products are mentioned as GetResponse integrations and how users feel about them.
Integration rating: 4.6 (14)
“Integration with WordPress is not very important on its own because WordPress is mainly used for content, not payments. PayPal usually works through plugins, so the direct integration is less important. It is useful, but not essential for most users.”

Hana Ř.
Leader of Inventory
Integration rating: 4.9 (12)
“This gives us the options to increase revenue because we can add product bumps with each campaign.”

Jamie A.
Community Manager
Integration rating: 4.7 (7)
“Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.”
Bruce M.
General Manager
Integration rating: 5.0 (5)
Integration rating: 4.5 (4)
“To know, how many people actually visited my website, and how are my Google ads performing.”
Muskan S.
Fouder
Integration rating: 2.5 (4)
“Zoho CRM connects reliably so new or updated records can trigger tasks and emails, which is useful when experimenting with simple CRM workflows”

Kartikeya G.
Property Manager
GetResponse customer support
What do users say about GetResponse customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of GetResponse customer support.
A portion of users highlight GetResponse's customer service as responsive, knowledgeable, and available in multiple languages.
Multiple users appreciate the variety of support channels and quick, thorough assistance for resolving issues and learning features.
A minority of users report slow response times from customer support, sometimes waiting days for answers or resolution.
A small group of reviewers found support unhelpful, difficult to communicate with, and lacking in professionalism or empathy.
Support options
Training options
To see what individual users say about GetResponse's customer support, check out the review snippets below.
“Over the years, I've had a few questions and concerns, and the support staff has always been prompt in answering them and resolving my problems.”
Emil L.
Internet Marketer/Graphic Designer
“The support team is always willing to help with any questions I have, and they have been incredibly patient and thorough in their explanations.”
karan k.
Digital Marketing Analyst
“I tried to get help from their customer service but they weren't that helpful. ”
Michael P.
Owner
“I liked the software but their support is brutal and puts a really bad taste in your mouth.”
Brad A.
Owner
GetResponse FAQs
GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward.
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