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iPresso Pricing, Features, Reviews and Alternatives

iPresso product overview

Price starts from

$

195

/momonth
Per Feature

What is iPresso?

iPresso is a 360-degree marketing automation platform which integrates communication through SMS, email, web push, banners, printing, website content, and more in a single platform. iPresso is available in Enterprise and Small Business editions, and also offers industry-specific solutions for fast-moving consumer goods (FMCG), financial services, eCommerce, media & entertainment, travel, and education.

Key benefits of using iPresso

  • Communication is triggered across multiple channels, including email, SMS, web push notifications, banners, printing, website content, and more.

  • The form and content of all communication can be customized using detailed behaviors, attributes, advanced segmentation and microsegments, enabling the delivery of personalized messages to thousands of recipients simultaneously.

  • A range of website notifications, such as banners, pop-ups, and modals, can be designed with custom content and real-time triggers, based on visitor attributes and behaviors.

  • Customer feedback can be collected through opinion polls using the most appropriate communication channel.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Videos
    Live Online
    In Person
    Documentation
    Webinars

    iPresso pricing information

    Value for money

    4.7

    /5

    10

    Price starts from

    $

    195

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    iPresso features

    Functionality

    4.6

    /5

    10
    Total Features28 1 categories

    Most valued features by users

    Campaign Management
    API
    Activity Dashboard
    Campaign Analytics
    Template Management
    Multi-Channel Marketing
    Drag & Drop
    Marketing Automation

    Functionality contenders

    iPresso users reviews

    Overall rating

    4.7

    /5

    10

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.78/10
    Rating distribution

    5

    4

    3

    2

    1

    7

    3

    0

    0

    0

    Pros
    We really appreciate very helpful and devoted support team as well as the fact the tool is constantly developed following suggestions from the customers.

    KM

    Krzysztof M.

    I like the clarity of viewing data and the ease of setting up the automation. The setup is quite easy and support do their job very well by the way.

    JB

    Jacek B.

    Very useful and powerful system with a great support team.

    KM

    Krzysztof M.

    Cons
    There are basically no major disadvantages. Because mistakes hardly ever happen.

    AG

    Aleksandra G.

    Complex platform for consciuos and demanding users.

    Maciej P.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Complex platform for consciuos and demanding users

    Reviewed 3 years ago

    Helped us generating, nurturing and passing over to CRM a lot of leads. Support helped us in setting up a few of interesting solutions.

    Pros

    Support, out of the box attitude. Different, usable modules, openness for external integrations.

    Cons

    Minor details. Need to have a small training before usage, but initial workshop is anyway included in the enterprise package.

    Vendor response

    Thank you Maciej! - iPresso Team

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    A very good system of communication and control of his behavior with the client through many channel

    Reviewed 10 months ago

    The openness to interrogate data and the ease of setting up automations. The setup was so easy and support made us cool-headed. It feels like software that is designed by people who have understood marketers. Cons: There is a tons of things to use iPresso features. Sometimes you have not enough time to merge all of them. Its a very good system of communication and control of his behavior with the client through many channels in one place.

    Pros

    iPresso system bridged the gap between Marketing and AI & Machine Learning better than any other MarTech technology we have ever tried to implement. My team has learned to use iPresso quickly and it's very efficient for us. Many channels of communication with the client are now in one place. Each user activity is recorded and can be used by the marketing department.

    Cons

    There are basically no major disadvantages. Because mistakes hardly ever happen. If we need a solution that does not exist, support will be happy to prepare it on its own and introduce it especially for us. Ipresso is also able to prepare its own integration with other external systems, which competing companies do not.

    Vendor response

    Thank you Aleksandra! We will do our best to keep your growth :)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    A good choice

    Reviewed 2 months ago
    Pros

    First of all, the system is always up to date. In addition, the interface is very intuitive, which makes it easy to use the system, which has so many complex possibilities. Another advantage is the customer service - it provides quick responses to requests and contact through many channels.

    Cons

    iPresso doesn't require many hours of special training, but during very complex projects we needed to support ourselves with help from Customer Support - it doesn't happen often but can slightly influence the schedule.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    I'll say Intuitive and reliable

    Reviewed 2 years ago

    Overall, the tool is dependable and comes with great support which is kind of a meta solution to any other minor problem you may have with the solution.

    Pros

    - Technical and related support was dependable - Nuanced and useful reports on the performance of campaigns and broadcasts according to relevant segmentations - Product team takes feedback very well and responds swiftly to error and bug complaints

    Cons

    - Some features and configuration settings seem to be too hidden or embedded in the application - I've had this tool implemented in two organisations that I have worked with, and in both companies, a day-long training session was needed for onboarding staff onto the tool, this was a bit of an inconvenience, twice for me now! But after that, it's pretty intuitive to pick up.

    Vendor response

    Thank you for the sincere review!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    iPresso review

    Reviewed 5 years ago

    Carefully thought out CRM/marketing automation system with a broad range of functionalities. Regularly developed further what makes it up to date (compared to other solutions on the market) all the time. Great customer support from the provider which assists during on the job activities but also in more complex cases (planned integrations with other systems, etc.). Nevertheless, the not available...

    Pros

    Very intuitive software. Easy to learn. After a one day training session participants are able to use it and start creating funnels with different type of segment complexity.

    Cons

    Like every non custom made system, which is made for a broad audience, often from different business sectors with different business attitudes and needs, iPresso doesn't allow to make adjustments to the system quickly and therefore agile react to new business opportunities. Changes to the system require usually some time to be introduced for all customers (users), or are individually planned but nevertheless need some time for preparation.

    Vendor response

    Thank you for your review Zuzanna!

    iPresso FAQs and common questions

    iPresso has the following pricing plans:
    Starting from: $195.00/month
    Pricing model: Subscription
    Free Trial: Available


    iPresso has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    iPresso supports the following languages:
    Polish, Spanish, English, Italian


    Yes, iPresso has an API available for use.


    iPresso integrates with the following applications:
    Magento Commerce, Google Analytics, Zoho CRM, Insightly, FullContact, PrestaShop, Pipedrive, SlideShare, Contactually, Twitter, Salesforce Sales Cloud, Slack, Smartsupp Live Chat, LiveChat, LinkedIn, Facebook, Copper, Shopify, Zendesk


    iPresso offers the following support options:
    24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat

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