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Lob
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lob | Direct mail. Digitally powered
Table of Contents
Lob - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Lob overview
What is Lob?
Lob is bringing the power of digital to direct mail. With its nationwide Print Delivery Network and end-to-end automated platform, businesses can build personalized, high-quality direct mail programs at scale. Named 2024 Mail Service Provider of the Year by the National Postal and Postman Best API of 2024, Lob is trusted by over 12,000 brands, including ThredUp, Wayfair, and The New York Times.
Lob is bringing the power of digital to direct mail.
Key benefits of using Lob
• Top-tier print. Lightning fast: Lob’s Print Delivery Network (PDN) delivers high-quality mail, fast. With a nationwide footprint of printers held to rigorous print standards, we handle large-scale volumes with speed and precision.
• Real-time visibility — no guesswork: We’re the only platform that ingests delivery data, period. So you know when each mail piece arrives. Then, track performance across physical and digital touchpoints, with seamless integration into your entire tech stack for real-time insights.
• Deeply personalized mail, data-driven: Go way beyond [first name here]. Thanks to no-code and API digital integrations, you can connect direct mail to your entire tech stack. Activate your data and use Lob’s segmentation and personalization features to power precise targeting offline and on.
Starting price
per month
Alternatives
with better value for money
Lob’s user interface
Lob reviews
Overall rating
4.4
/5
9
Positive reviews
89
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.89/10
5
4
3
2
1
6
2
0
1
0
Lob's key features
Most critical features, based on insights from Lob users:
All Lob features
Features rating:
Lob alternatives
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Per month
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Lob pricing
Pricing plans
Pricing details:
Developer
No pricing info
Enterprise Plan
No pricing info
User opinions about Lob price and value
Value for money rating:
Lob integrations (42)
Integrations rated by users
We looked at 9 user reviews to identify which products are mentioned as Lob integrations and how users feel about them.
Integration rating: 5.0 (1)
“You need Zapier to connect Lob to your website / CRM / anything. If Zapier didn't exist, Lob would be about 5% as useful. ”
Avery S.
Digital Marketing Specialist
Other top integrations
Lob support options
Typical customers
Platforms supported
Support options
Training options
Lob FAQs
Lob has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Lob support?
Lob supports the following languages:
English
Q. Does Lob offer an API?
Yes, Lob has an API available for use.
Q. What level of support does Lob offer?
Lob offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk
