Uberall CoreX Reviews

MomentFeed shows potential customers we actually take customer feedback seriously, we are always at reach with MomentFeed since we've been able to respond to at least 97% of reviews both negative and positive with a natural sense of being as direct as possible to the customers concerns.

It is quite expensive for the non experienced and mid-experienced marketer and it comes with a little bit of a learning curve to make the most of it, in which you have to adapt yourself to the application and its features.

My favorite aspect of MomentFeed is the Paid Media Module. The Paid Media Module is where you can create Facebook Ads. What I love about the Paid Media Module is how much more detailed you can make your ad campaigns versus going directly through Facebook. Momentfeed makes it easy to optimize your campaigns objective, delivery, and call to action. I also enjoy how I can create a campaign for all 3 of my stores at once. Previously I was boosting each store's post individually, which was much less detailed and a lot more work.

One thing I do not like about MomentFeed is the reputation management tool. We previously used birdeye and all reviews were left in one place. On MomentFeed, I have to filter through each platform to view and respond to reviews (Yelp, Google, Facebook, etc...).

Hi Melody, Thanks for the thoughtful review. It is great to hear that your team is benefiting from Paid Social Media Manager. We also appreciate your feedback on the Reviews Management capabilities. Our product team is always looking for ways to improve the platform so we appreciate the feedback and will share with our internal team. Please don't hesitate to email support@momentfeed.com with any questions. - Kyle Koch, MomentFeed VP of Client Success

The dashboards were intuitive, especially after the most recent round of updates. Customer service was responsive.

The updates that were supposed to be aggregated across 300+ sites sometimes worked, and sometimes did not. Out dashboard indicated that our information health was 100% but after a brief spit check of some of the live listings, that was not the case.

The ease of implementation and changes

I really can't think of any right now.

Thanks for your feedback. It's great to hear that you are finding our software to be so easy to use and that it's helping you to maintain your listings accuracy.

The MomentFeed team is incredible to work with. They are easy to access and solve problems quickly. They are making massive strides in development this year to what was already a great product. MomentFeed has made Social Media and Reputation Manage simple for our locations and convenient for us to monitor on a corporate level. MomentFeed has been a game-changer for Taziki's!

I love that we have the ability to track the performance of keywords, but the platform needs to be updated for a better user experience.

Thanks for the review Lauren! We truly appreciate the feedback and are glad to hear that MomentFeed has been a game-changer for you and your team. We look forward to continuing to support your business. -- Kyle Koch, MomentFeed VP Client Success

I love that I can easily navigate the dashboard and make changes or postings with just a few clicks. I save so much time with MomentFeed than having to do it manually for all pages and locations.

Sometimes the cost can be a prohibitor but it's well worth it if you look at it with man hours. MomentFeed is great at working with you to find the best solution for you within your budget.

Hi Nikki - We appreciate the candid feedback and are glad to hear how valuable The MomentFeed dashboard has been to help your team operate more efficiently. We look forward to helping you and your marketing team continue to drive results that make an impact. Kyle Koch, MomentFeed VP of Client Success

Awsome tool to collect locaton information, thier best team modify yor business needs accordingly when you have multiple location business and complex role, Love thier working with APIs.

Initially found some bugs which were resolved in 3 emails. overall not such constraint found. They can introduce a GUI based automated system to generate general customer requirements, instead of devolping every thing new for customer.

Easy to use and simple commercial offer.

Nothing yet for the moment. Everything works well

Hi Balthazar, It's great that you find the Uberall software so easy to use. We love hearing your feedback so please stay in touch regarding your ongoing experience with us.

Everyone is able to use the software because its very straight forward to use. All the functions are thought through very well. You save a lot of time using this tool.

I need four accounts to get four bills (since we have shops in different countries). I would like to set it all together.

Hi Ben, Thanks so much for your feedback. We are thrilled that your experiences have been so positive and that you find the Location Marketing Cloud so useful and easy to use. I have passed on your billing feedback to the team. Please contact us with any other issues or concerns you have in the future.

Price per location/number of directories your business will be submitted, the ability to create custom pages with a builder.

I have only positive experience while been using Uberall. I don't have anything in mind that is really would bring me negative experience.

Hi Vladimir, Thanks so much for your feedback on the Uberall platform. We are so glad that you love using our listings solution and our custom page builder and we are always striving to deliver the best experience possible for our customers.

MomentFeed allows us to manage listings, reputation and local social for more that 255 stores with a small marketing team of 3 people. Their customer support and account service makes them a fantastic partner.

We need better and more flexible reporting - similar to Google Analytics. Sometimes the new features can be buggy and take time to work through. Time zone differences present communication challenges.

Hi John, Thank you for the feedback, we appreciate it. We absolutely strive to help our clients work smarter - so it is great to hear your "mighty team of 3" is able to seamlessly support location-based digital marketing for 255 stores. Thanks for the feedback on our analytics, this is certainly an area we continue to innovate, so we may just reach out to you for your thoughts on what's coming! Also,...

Read more

Accurate tracking for google and Facebook reviews

dashboard glitches as far as store inaccuracies go

Thank you for the review Lauren! Glad the Facebook and Google review tracking has been useful. We'd love to better understand the dashboard glitches you are experiencing so we can pass that feedback onto our engineering team. Please feel free to reach out to your client success manager or email support@momentfeed.com. - Kyle Koch, MomentFeed VP of Client Success

We administrate our more than 120 shops in Germany and Switzerland with ease and an outstandig performance in multiple directories and navigations systems. We also generate our shop sites with uberall, they are modern, light und highly optimized for search.

It is industry neutral, maybe we have a little more success if we optimize our profile by hand instead of uberall, but now we have 80% of success in 20 % of time (80:20).

Hi Michael, Thanks for the helpful feedback. Please get in touch with our Customer Operations Team at operations@uberall.com so we can support you in your profile optimization. We wish you continued success with your business both online and offline. Best, Uberall.

Lo que más me gusta es el precio por sitio y número de directorios dirigidos a mi tienda, con la opción de diseñar páginas personalizadas con el productor.Además dispone de numerosas funciones de optimización para incrementar la visibilidad de las empresas locales que quieren estar presentes en Internet.Las herramientas de control son bastante intuitivas, en particular tras las recientes actualizaciones. El servicio de atención al cliente es muy útil.Existen grupos de administradores de sitios web por ubicación para gestionar cada uno de los distintos directorios. Gracias a ello se mejora el SEO local y la gestión de la reputación de la marca en línea.

Tanto si eres un principiante como un experto en marketing, tienes que aprender a utilizar la herramienta y sus posibilidades, lo que puede suponer una curva de aprendizaje pronunciada.

Alle Brancheneinträge inkl. Google MyBusiness können über dieses Tool komfortabel und einfach gepflegt werden. Unsere Google-Bewertungen werden ebenfalls über uberall verwaltet und kommentiert. Der Support ist schnell und zuverlässig ...

Die Google-Ads Funktion ist eher für kleine Betriebe mit wenig Werbeaufkommen geeignet.

Hi Fabian, it's a pleasure to know that you are a fan of our support - something we pride ourselves on. Your product feedback is also very much appreciated and we will pass your thoughts on to the product team.

The customer support as well as the fast overviews about every kind of statistical data.

Several problems connecting google mybusiness entrys with the software. Had to call Rep sometimes to fix bugs related to it.

Hi Thomas, Thanks for your great feedback on our customer support and software. We are thrilled that you have had such a good experience with us so far. We are also sorry to hear about your issues connecting GMB entries. It sounds like this specific issue has been resolved now but if you are experiencing any other issues please don't hesitate to contact us directly.

Me gusto mucho su servicio al cliente, su interfas graficas y las herramientas que contiene es muy util.

No me quejo me ha funcionado de maravilla.

The software is easy to use and easy to learn. The news section (within the tool) gives useful information about new software features and new market insights.

A nice-to-have feature for "special opening hours" would be a time span. A possibility to display vacation/holiday times.

Hi Anna, Thanks so much for your feedback. It's great that you find our software so easy to use and many thanks for your comments on our service. We pride ourselves on providing a high level of support. In regards to your feature recommendation for 'special opening hours', I have passed that on to our product team.

It aggregates all of the social listening and rep tools in one place

Many levels of options-maybe a bot too many

Mitch - Thanks for taking the time to leave a review on MomentFeed. We are glad to hear you are benefiting from having all your reviews and social tools in one platform. We look forward to continuing our work with you. -- Kyle Koch, MomentFeed VP of Client Success

The ability to plan posts in advance and deploy on our schedule.

I really don't have a con to report. We have had it go down a couple of times, but it was resolved quickly.

Hey Vicki - We are so glad to hear you feel you have a true partner in MomentFeed, we always strive to provide the best service and support. We look forward to helping you and your marketing team continue to crush your local digital marketing goals. - Kyle Koch, MomentFeed VP of Client Success

All local business information can be managed in one tool. You don't have to deal with loads of login data. Support is very quick and helpful.

Pricing is a point if you have several locations to deal with.

Hi Patricia, We always love to hear that our support is top-notch and that our tool is meeting our users needs. We always try and deliver a superior product and support at a price point that makes sense and the reason why we do not have a set pricing structure is because we don't want to sell our users on extras (like directories) that they simply don't need. We try and remain as transparent as possible on this and continue to provide pricing that reflects the worth of the tool, but also takes into account the individual requirements of each customer.

Easy to use and handle. Perfect overview. On place to manage important things.

Instagramm support with ueberall ist mostly missing.

Hi Herbert, thanks for your feedback. With respect to Instagram, please get in touch with our Customer Operations Team at operations@uberall.com so we can provide you with more details. We wish you continued success with your business both online and offline. Best, Uberall.

Easy to set up and even easier to maintain. I use everywhere every few weeks and like how easy it is to update our business information. Best of all, our customers benefit the most.

The commitment of the business owners and the approval of the managers is the biggest obstacle because the problem is very abstract (Quote: “we are already found now”).

Hi Christopher, Thanks so much for your review. It's very gratifying to know that you find the uberall software so easy to use and that it is having some real measurable results for your organisation.

very easy to use. self learning is easy.

some picture size or format was difficult to upload.

It makes what it promisses and this really smooth. Big time saver.

Bulk changes still per Excel. But hey, we all use Excel regulary, or not?

Hi Markus, It's really satisfying to hear that we deliver on what we promise, especially in regards to our level of customer service and support - which is what we pride ourselves on. Thanks for your additional comments on Excel. We are always trying to understand how to improve and deliver the best possible user experience. I have passed on your Excel comments to the product team.