Bloomerang Features

Bloomerang

Donor management software and database for nonprofits

4.67/5 (606 reviews)

Bloomerang Feature Summary

  • Dashboard
  • Donor retention rate
  • To-do list
  • Campaigns
  • Summary & engagement levels
  • Interaction history and tracking
  • Constituent timeline
  • Communication history
  • Smart reports
  • Custom reports
  • Email design & distribution
  • Email templates
  • Email analytics
  • Letters and mailings
  • Website integration
  • Browsing activity tracking
  • Custom forms
  • Social media hub
  • Social media integration
  • Unlimited users
  • Knowledgeable, US-based support
  • Multiple addresses, phones and emails
  • Credit card processing and refunds
  • Online donations via API
  • Import data
  • Single & recurring donations
  • Dynamic search field
  • Unlimited custom fields
  • API

Competitor Feature Comparison

API
Activity Dashboard
Activity Tracking
Campaign Analysis
Campaign Planning
Communication Management
Contact Database
Contact History
Credit Card Processing
Custom Fields
Custom Forms
Customizable Branding
Customizable Reporting
Data Import
Data Import/Export
Drip Marketing
Email Distribution
Email Templates
Email Tracking
History Tracking
Mailing List Management
Monitoring
Multiple User Accounts
Newsletter Management
Progress Reports
Receipt Management
Recurring Tasks
Registration Management
Retention Management
Social Media Integration
Social Network Marketing
Summary Reports
To-Do List
User Management
Website Integration
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Campaign Analysis
Campaign Planning
Communication Management
Contact Database
Contact History
Credit Card Processing
Custom Fields
Custom Forms
Customizable Branding
Customizable Reporting
Data Import
Data Import/Export
Drip Marketing
Email Distribution
Email Templates
Email Tracking
History Tracking
Mailing List Management
Monitoring
Multiple User Accounts
Newsletter Management
Progress Reports
Receipt Management
Recurring Tasks
Registration Management
Retention Management
Social Media Integration
Social Network Marketing
Summary Reports
To-Do List
User Management
Website Integration
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Campaign Analysis
Campaign Planning
Communication Management
Contact Database
Contact History
Credit Card Processing
Custom Fields
Custom Forms
Customizable Branding
Customizable Reporting
Data Import
Data Import/Export
Drip Marketing
Email Distribution
Email Templates
Email Tracking
History Tracking
Mailing List Management
Monitoring
Multiple User Accounts
Newsletter Management
Progress Reports
Receipt Management
Recurring Tasks
Registration Management
Retention Management
Social Media Integration
Social Network Marketing
Summary Reports
To-Do List
User Management
Website Integration
Visit WebsiteCompare App

Bloomerang Feature Reviews

25 reviewers had the following to say about Bloomerang's features:

Kristin Boyce

Fabulous solution to new Donor Database Software!

2016-12-08

Our radio station searched high and low for a reasonable donor database that would solve our needs.

Pros

Wed based, great reporting, letters, email, payment processing linkage to our website, donor snapshot and campaign management

Cons

The household icons and linkage, the lack of limited log-in options for our volunteers (versus giving them full database access)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle Bergeron

It has Impacted our Non-Profit Business!

2019-08-21

Great solution for donor management and fundraiser tracking.

Pros

Great for volunteer organization and perfect tool for donor management and reports. Easy to use

Cons

Would like more customizable detailed reporting.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen Molinari

Fundraising software

2020-08-17

Definitely better than our previous method of using excel spreadsheets!

Pros

Feature integration, ease of use & reports for fundraising.

Cons

Lacked volunteer management section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lenita Dunlap

Heart House Heroes

2016-01-17

Pros

The ease of use. The system is very intuitive. I started out using CRMs over 10 years ago. Back then you had to have intensive trainings etc. typically all we need to do is review a video or find a support link for answers. This is helpful for us because I team members who have never used CRMs.

Cons

Need event management payment fields built in or more customizable for the website integration.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering Bloomerang

From a small shop to a large shop, have a good donor management system is a must have. Research and find something that has less training time and helps with productivity.

Source: Software Advice
Helpful?   Yes   No

Response from Steven


Hey Lenita, glad you are enjoying Bloomerang!

Event registration is now built-in and free:

https://bloomerang.co/blog/simple-event-registration-through-bloomerang

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Karen Griner

Once you try Bloomerang you'll never look back

2016-11-28

I am able to manage all of my development processes through it, streamlining tasks and saving time and energy.

Pros

The reporting, ease of data entry, mass email management, donor/volunteer engagement and retention tracking

Cons

Very minor issues that will probably be fixed down the road. Can't mass upload tasks (have to manually enter even if they repeat annually) and can't schedule emails to go out at a later time. But the pros way outweigh the cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Bloomerang

Don't be intimidated by the cost - it isn't free but it isn't the most expensive on the market either. Yes, you may be paying more than you were before, but the man hours you'll save and the quality of work you'll get out of it is worth the investment, as Bloomerang allows you to spend more time fundraising and less time database managing.

Source: Capterra
Helpful?   Yes   No

Response from Bloomerang


You are our favorite, Karen! We have added email scheduling, and are always looking at task improvements! Keep the feedback coming!

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Karen Griner

Bloomerang is the best CRM I've ever used.

2017-06-16

More time to raise money, feel more organized, can track progress and goals.

Pros

I can track everything about my donors and volunteers, including contact information, notes, giving and volunteer history, and all interactions from emails to personal meetings.

Cons

But it is easy to upload registration information from the ticket managing software we use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Lindstrom

Best reporting features.

2017-08-17

Pros

Bloomerang has probably one the most comprehensive reporting features I've seen with donor management systems.

Cons

Not easy to view data on the go (mobile) and can be hard to navigate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Katy Motsinger

Easy to use, great reports, awesome relationship tracking

2017-11-09

Overall, we love this software and are looking forward to continuing to take full advantage of all the features!

Pros

The dashboards and timeline features are incredibly helpful in tracking supported activity individually, and the reporting feature allows us to pull any information we need for group analysis.

Cons

There is limited integration for event management, which is a key part of fundraising.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Rhonda Hovious

Practical review from daily non-profit user

2019-11-22

Overall very pleased with the functionality and benefits provided to our team by Bloomerang.

Pros

Easy to learn and navigate even for those unfamiliar with donor management software Reporting is robust Ability to integrate with other systems Email functionality

Cons

Tributes component needs a search function within the component and the data entry field

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Adena Moulton

Good, clean, easy-to use donor management software

2019-01-03

This is our first donor management software, and we're very happy with it.

Pros

- Lot's of features, including features that are frequently added and updated - Straight-forward pricing - Clean, attractive layout - Very customizable - Excellent analysis and reporting

Cons

But I think that's true of all donor management softwares.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Felix Flores

TOTALLY INTUITIVE, easy to use, no matter which campaign is perfectly adapted and beyond.

2018-08-10

Pros

Integration in social networks, commitment, efficient management and relationship of donors, email marketing, reports ... the simplistic but efficient design, a luxury tool for a sublime purpose.

Cons

Especially because we are talking about non-profit organizations / campaigns ..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jessie Rogers

Great for keeping organized in the hectic nonprofit world

2019-04-10

Pros

It makes it easy to navigate and customize. And when you enjoy working in something you will do it routinely.

Cons

Not much for event management but I think it's something they are working on...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Keon Monderoy

Retaining Donors made simple

2019-11-13

The automated emails sent out to donors is quite a useful feature that has also cut down a lot of time which would have been spent on this process.

Pros

But with the use of Bloomrang it has put the silver lining on the horizon in terms of management of all aspect of your donor base.

Cons

There is little to no problems with Bloomerang since it has brought organisation to non governmental organisations management of their donor base.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sr. Shyne Mathai

Legacy of Caring Campaign

2018-11-07

This is the client's first database. It is a very affordable way for a small nonprofit to have professional fundraising management

Pros

Ease of converting spreadsheets to database; functions, price.

Cons

A little cumbersome figuring out how to create reports, letters and labels.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Teresa Donaldson

Excellent fundraising software

2017-08-30

Bloomerang really listens to the customer. In the past year, we have submitted our suggestions for changes that would make the day to day operations more efficient. Several of those suggestions have already been implemented.

Pros

It provides everything we need to successfully fundraise-email communications with constituents, online fundraising, credit card processing, scheduling follow up tasks, event management, interfacing with website and more.

Cons

I wish that we could customize the background color of the records.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jessie Rogers

Bloomerang has made my life as a Development officer so much better!

2017-03-16

After spending days reviewing and testing multiple web based products for a small nonprofit to keep track of donors, interactions, events, etc, I decided to give Bloomerang a go.

Pros

It is basically everything i want

Cons

Still hoping for event management and someday being able to hook up to Facebook!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kylie Gursky

Changed our world!

2018-02-15

Pros

At first, I mistook it for simplistic, but Bloomerang is actually a quite robust donor database. Don't be fooled by how easy it is to consume the information.

Cons

We haven't fully configured the volunteer management portion and there seems to be less support with that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Amanda Schmitt Piha

The reporting is Amazing

2020-08-06

I've had a great experience and I am really enjoying this CRM more and more as it integrates with so many third party apps.

Pros

There is no need to export data and run analytics in excel when this software does it all for you.

Cons

We've made it work with some custom fields but it's not ideal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Leslie Ornelas

An O.K. software for nonprofits

2019-03-01

This software will work for many non-profits but was not my preferred selection.

Pros

This software is like many other donor management software products and offers similar features.

Cons

I'm not able to customize many reports to my exact specifications like I can with other software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Lori McNaughton

We converted over to Bloomerang in the fall of 2016. The staff and conversion process was great.

2017-06-09

It is a great database and donor management software and it offers the ability to keep all donor information in one place.

Pros

Allowing the user to make custom fields assures that you can personalize the information to fit your needs for information.

Cons

The filtering can be somewhat complex and/or clunky and when adding a new contact it automatically adds them to every email lists you have created.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara VanHorssen

Intuitive and Versatile

2017-07-20

Everyone I have dealt with have been professional and helpful!

Pros

Customizable fields. Report generation.

Cons

I wish it integrated with gmail (not just Outlook) and Facebook (not just Twitter). Volunteer tracking is functional, but far from robust.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jill Apple

Great support help

2020-02-06

We wanted an easy to use and affordable donor management system and Bloomerang has definitely provided that.

Pros

Easy to create reports. Perfect tools for record-keeping of donations as well as interactions with constituents.

Cons

I'm pretty happy with most everything. Some of the challenges are based on my own limitations. There are so many tools within Bloomerang that I have yet to use or explore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shelly Gammieri

More than you would expect...

2018-11-12

This product is by far the biggest bang for your buck. If you're running a shoe-string nonprofit and go through tech-soup, this will easily carry you for your first five years, and by then, I would expect great things from Bloomerang. Worth the investment.

Pros

Very intuitive and user-friendly, the fields are clear and organized in a way that anyone could find what they're looking for.

Cons

RENXT offers a similar web-view experience, while still giving you complete control over data entry and management in the RE database view.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Beverly Hallett

Excellent Donor Management software

2018-12-07

We also enjoy the direct interface of transactions for our credit card processing.

Pros

Reasonable price Easy to setup up your organization parameters Easy setup for reports Cloud-based, automatic data backup Help with donor communication and promotion Comprehensive tutorials for program functions Great fundraising information and support Credit card processing interface

Cons

We really have not found anything unacceptable at this point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carly Jafferson

Simple and user friendly, with pro tips and guidelines.

2017-06-14

Pros

Simple user interface and communication guidelines.

Cons

Relationship management dashboard not as comprehensive as other software.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more