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Bloomerang Logo

Bloomerang

4.7
(1.2K)

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Donor management software and database for nonprofits.

(32)

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Bloomerang Features

Features Summary

Functionality

4.4

/5

1.2K

Total features

77

6 categories

Bloomerang features

ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Administrative Reporting

Common features of Nonprofit software

API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Attendance Management

Price starts from

119

Per month

Usage Based

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.4

/5

1.2K

Price starts from

119

Per month

learn more

Total Features

77

Unique features

  • Campaign Planning

  • Recurring Giving

  • Multi-Campaign

  • Alumni Management

Functionality

4.5

/5

1.1K

Price starts from

0

learn more

Total Features

38

Features in Common

21

Unique features

  • For Religious Organizations

  • Event Scheduling

  • Attendance Tracking

  • General Ledger

Functionality

4.4

/5

1K

Price starts from

20

/user

Per month

visit website

Total Features

65

Features in Common

29

Unique features

  • Case Management

  • SMS Messaging

  • Real Time Reporting

  • Bed Management

Common Bloomerang comparisons

Reviewers who mentioned features said:

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Lisa N.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great CRM

Reviewed 7 years ago

Bloomerang is ideal for agencies that are looking for a straightforward interface with the ability to customize fields and reports to your needs. Their social media integration, relationship tracking, and interaction fields takes our ability to get to know donors to another level. The import function, once you get the hang of it, is an incredible time saver. The ability to embed online donations via a custom Bloomerang form into our website has increased our online donations significantly. The program is continually improving and the customer service is excellent.

Pros

-User-friendly interface -Pretty easy for beginners to pick up -I love how you can make relationships between people (very nice to pull up a church and find out what volunteers and donors attend that church or go to that book club) and put people into households -The giving summary on the donor profile and dashboard is a nice visual. -I like the ability to create tasks (but it would be nice if...

Cons

-Report formatting: All reports export to excel, but it only exports the table and information. It would be nice if it at least included a title (so you remember what you’re looking at), and maybe a time and date it was run. -Reporting: The new reporting function is very powerful and you can pull great information from it. I do have trouble with how Bloomerang collapses each query. With more complex...

Vendor response

Hey Lisa, good news: you now have the ability to edit individual letters and manage duplicates! https://bloomerang.co/blog/design-segment-and-personalize-thank-you-letters-in-bloomerang/ https://bloomerang.co/blog/new-feature-real-time-duplicate-constituent-management/

HR
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Hamsa R.

Individual & Family Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User-Friendly Software

Reviewed 2 years ago

Other than the one con mentioned above, I have loved using Bloomerang. I have been working as a non-profit database person for almost ten years now and I cannot see wanting to change software programs anytime soon.

Pros

As someone who works at a non-profit, the biggest pro of Bloomerang is how user-friendly it is. Anyone, at any level of software experience, can look at the database and learn information about our donors. They can also learn how to use the software quickly and efficiently. Bloomerang's customer service is also amazing. They always get back to us right away and since I'm in the software all day, it takes a weight off knowing they are there to assist.

Cons

As my organization's admin, the biggest con right now is the Relationships Tab, specifically when it comes to organizations. Not being able to assign multiple contacts and categories of contacts makes things difficult. We are a small organization so I'm able to work around it as best as I can, but we usually have one contact for grants who we need to contact via email and another contact for acknowledgement letters. Sometimes we even have a third contact at an organization who is our employee giving and volunteer contact. There is currently no way to differentiate who we want to send a communication to without adjusting it manually. This is the biggest downside and the biggest complaint I get from Development Officers.

IA
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Ian A.

Mental Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very satisfied customer! I would recommend 100% to any nonprofit!

Reviewed 2 years ago

Transitioning to new donor management software is always a bit scary because of how valuable donor information is to any nonprofit, but the customer service/transition team was excellent and communicated incredibly well throughout the whole process. Everything from pricing to the timeline was laid out and explained very well. Overall the process could not have gone any better, now two + years in we are still very happy.

Pros

This software is very user friendly. I have used three other donor management platforms in my career and all were more complicated than they needed to be concerning donor management and reporting - Bloomerang has been great on these fronts. Training new staff and interns on the software has been super easy as well.

Cons

There really is not a feature that we do not like or anything that has caused us any real concern in using.

ES
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Erika S.

Museums and Institutions, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bloomerang is Wonderful

Reviewed 2 years ago

My overall experience with Bloomerang has been wonderful. The functionality has been smooth, a time saver, and a wiz as helping my team and I interact with donors. I was thrilled that the software is so easy to use that I did not have to invest a bunch of time into teaching our new head of development when they were hired--they easily figured everything out on their own with very minimal coaching. Not only that, when a problem was encountered, the support staff has been some of the best support staff I have called--they have fixed our issues every time.

Pros

The features that have been most impactful to our small organization has been the seamless functionality of the Bloomerang Software. Drop down menus and easy to navigate dashboard has made the donor interactions easy and shorter on time than other software we have used.

Cons

Of the great things I have encountered using this software, one downside has been the amount of customization included in giving forms. I have mild experience with CSS and coding--so I don't feel confident creating my own, but it would be nice to at least manage the font or bolding of event sponsorships so they stand out. As they are now, every level of sponsorship for my event is a paragraph of text with the amount smushed into the description of that they get at that sponsorship level.

JG
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Jim G.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Bloomerang review

Reviewed 2 years ago

Easy to use and generate meaningful results. Easy to see progress and where we stand.

Pros

Really love the UI. The timeline is clear and intuitive. Donor summary is also very well laid out. It would be good if it could be configured by the user. The same comment applies to the organization dashboard, user configurability is needed. Very much appreciate the donor stewarding suggestions on the dashboard. Report generation is about the most intuitive I've seen and allows you to download into Excel with two clicks. Also the forms make out website a real resources for staff, volunteers, and donors. Also, once you get the hang of it importing is really easy too.

Cons

Not a good software for tracking volunteer activities. Apart from logging hours, the tracking, scheduling are really awkward work-arounds. Really want to configure the organization dashboard as well.

JB
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Jacquie B.

Nonprofit Organization Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So glad we switched to Bloomerang!

Reviewed 2 years ago

We are a better Community Engagement team because of Bloomerang. We are growing our individual fundraising and using the tool to help us plan and track and raise more money. The auto surveys, email tracking, grant management, notes and reports are all huge improvements over other systems we have used. We frequently express our happiness with Bloomerang and gratitude for having found the system.

Pros

Our team is using Bloom (as we call it) to track our activity and our fundraising. We have set up Major Gift and Grant Management. We use the surveys. We track emails. We are frequent attendees at webinars. I call it another member of the team, a very valuable one at that. The support is excellent too. We have depended on it often in our first year. And , the Bloom team is open to user ideas on how the product might be better.

Cons

Any glitches along the way were solved thanks to the excellent support - by call or live chat.

KG
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Keith G.

Nonprofit Organization Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best product I've used out of the box!

Reviewed 2 years ago

I am absolutely thrilled with Bloomerang! Not only does everything work out of the box with this software, but the technical support is AMAZING!!! I've never worked with a better technical support team for any product. Ever. There are not many people familiar with fundraising in the rural area we operate out of, so I wanted to find a product that would guide you along the way in case I ever left and...

Pros

This platform is super easy to use, and will meet all of your basic needs right out of the box. So many other platforms require days of setup and customization, not Bloomerang. Everything works the way it is supposed to without needing to know how to do backend coding or extensive customizations. But perhaps the thing I like the best is that it prompts the Development Team on actions to take, who to reach out to, and areas to keep an eye on. It's like putting on the bumper guards at the bowling alley so you'll always be successful if you actually use the software.

Cons

My least favorite thing about the software is when you have to search out other products to do simple tasks. Really it only impacts one place - online forms, which includes online giving. The forms built into Bloomerang are fully functional but very basic. I'd like to have the option to be able to customize the forms without having to find another product to use.

RA
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Ruth Ann L.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Valuable technology for Nonprofit Business

Reviewed 3 years ago

The planning to set up our donor base with Bloomerang took months. The migration of data to Bloom was difficult. However, we had the constant help of a Bloomerang specialist to help us with the program set up and launching. I give credit to our own administrators for setting things up meaningfully. To get quality results from Bloomerang, the users MUST set the program up correctly in the first place. After that, there will still be a learning curve. Now that we are 2 1/2 years into Bloom, we rely on it for all our donor activity. We also use the QBO syncronizing feature. It is great

Pros

Ease of data entry. Security. Multi-user capability. Ease of record keeping

Cons

The steep learning curve for beginners.

MA
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Mary A.

Hospital & Health Care, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bloomerang - Big Bang for your Non-Profit CRM Buck!

Reviewed 3 years ago

Great company to do business with! Had a very positive experience starting with the sales team, on through implementation and going live. We budgeted for some customization related to our website donation page and e-newsletters--well worth the money. Fantastic customer support since going live! Triggers for 1st time donor calls are a big plus for getting the engagement and donor retention ball rolling. Looking forward to using DonorSearch more--pricing on that is a real bargain!

Pros

Bloomerang's functionality, ease of use and flexibility were deemed very important for a small non-profit with zero database experience. Having all grant and donor data in one location has made the organization much more efficient with regard to mailings and e-communications! Love the flexibility of being able to edit individual acknowledgment letters. Bloomerang’s focus on donor retention practices and engagement stand to strengthen donor relationships and increase revenue. Finally, significant value and opportunity are represented in the DonorSearch add-on to conduct prospect research and enhance major gift pursuit.

Cons

Be sure to factor in adequate implementation costs, especially if your organization is new to data conversion. While Bloomerang offers great small shop pricing for organizations with few donors and small budgets, in terms of implementation I would recommend, and budget for, either their customized conversion or a basic conversion with the help of a consultant. This is too important an investment for folks who are already short on time, and in this case, the needed expertise. So not really a con, more like a reality check if you are new to database software. Multiple tributes within a single gift seem problematic and could use improvement.

JF
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Jeff F.

Music, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic software for the nonprofit fundraiser!

Reviewed 5 years ago
Pros

The software is *very* easy to use. The pages load quickly. The search function is very efficient. The product is thoroughly and thoughtfully designed with the nonprofit fundraiser in mind to make most every situation easy to navigate (from, the basics to such things as tributes, or soft credits). Customizing it is very easy and intuitive. In addition to a computer, it may be used on a tablet (e.g....

Cons

I use the product at odd times, and live customer support is not available late at night, or on weekends or holidays.

KC
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Kerrie C.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Bloomerang for non profits

Reviewed 4 years ago

Having bloomerang has allowed us to be able to have all of our data in one place instead of having multiple spreadsheets in various places. It helps when finding information for potential donation requests and providing back up. I like that all employees can access information for all of our constituents in one place so we can tell who talked to who and when. It has helped to streamline many of our functions.

Pros

The ease of use of the software, getting to the necessary information is very easy. I also like the on-demand tutorials, this allows the user to reference something they don't know how to do and watch a live example. I also like the support chat feature, you never have to wait very long and they always assist with finding the best option.

Cons

The only feature that I struggle with is that you cannot use the event registration feature if there is no payment. I know they can fill out a form that we can add to our website, but there should be a way to allow the use of a registration form without payment.

AS
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Amanda S.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The reporting is Amazing

Reviewed 4 years ago

I've had a great experience and I am really enjoying this CRM more and more as it integrates with so many third party apps.

Pros

The reporting feature is by far one of the best parts of this software. I can segment donors, analyze year over year data, and run fundraising to date reports with such ease. There is no need to export data and run analytics in excel when this software does it all for you. I am also a big fan of the bcc feature that allows me to append emails to donors directly to their constituent files.

Cons

As an arts and culture nonprofit, we have a membership component to our fundraising structure. I feel that bloomerang's ability to really provide for a membership program is weak. We've made it work with some custom fields but it's not ideal.

CD
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Carter D.

Media Production, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bloomerang for any nonprofit

Reviewed 3 years ago

Love it. This is the third nonprofit that I changed over to Bloomerang. Well worth the money.

Pros

The best part of the software is that it is so user friendly. I've used Razors Edge, Donor Perfect, Salesforce and a variety of other products - I now call those products my dinosaurs. They made updates on antiquated database software increasing the number of steps one had to take to get a report, add a new donor or create communications. Bloomerang is quick, user friendly and easy to use. I also really appreciate the great customer service. They respond quickly and are always very helpful.

Cons

Some of the templates in the email section look old. I wish they had a better graphics designer on board.

CR
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Christi R.

Nonprofit Organization Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very solid CRM for mid-sized nonprofits

Reviewed 3 years ago

My favorite thing about Bloomerang is that it makes pulling reports accessible to a much wider group of people than our previous systems did. We used to need dedicated analysts to pull reports for the fundraising team, but with Bloomerang, even our most technologically challenged team members are willing to try running a report on their own.

Pros

My organization has been using Bloomerang for almost 5 years now. We choose it because we wanted a software that could help us manage a major donor cultivation strategy and a mass-marketing/email strategy at the same time. This software was the only one that we found that could do both of those things well. In the years that we've used Bloomerang, we've grown substantially (from a small-mid nonprofit to a fairly large one). It's been exciting to watch Bloomerang grow with us over those same years. They keep adding new features that address our growing needs. We originally thought Bloomerang might be the best fit software for a couple years, but we're still very satisfied and have realized that it can meet our growing needs for many more years.

Cons

There are some things that we have struggled with over the years, but most have been addressed with recent upgrades to the Bloomerang system. Our current biggest annoyance is that it's hard to filter out mass emails when looking at a donor timeline. We have a workaround for that, so it's not been a major challenge to date.

MB
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Melissa B.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Some limitations, but ultimately we are quite satisfied with Bloomerang, Live Chat Help is stellar

Reviewed 3 years ago

While building reports in Bloom is somewhat tricky (which I know is the same for all donor database programs), it is a remarkably helpful tool. The fast, friendly, and knowledgeable help from the "Live Chat" folks makes navigating these reports INFINITELY easier.

Pros

Initially, what I liked most about Bloomerang was the simple, attractive, and somewhat intuitive user interface. After a few years of using Bloom, however, I have to say that their online chat support is outstanding. Truly it is the absolute best online support team that I have ever experienced for any website or webservice.

Cons

We are a membership based institution which is slightly different niche of non-profit. Bloom isn't set up for that, but we've made some workarounds. A serious drawback is their lack of ability to handle class and event registration without setting up a new appeal for each program. They also cannot offer program registration with both paid AND free admission, depending on membership status. Sadly, I haven't discovered any program or plug -in that's able to do this. It's either all-paid or all-free registrations, not both.

Vendor response

Thanks Melissa for the honest feedback. I'll make sure to get in touch if things change on our end. Happy to hear you've been able to lean on Support!

JF
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Janie F.

Mental Health Care, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bloomerang is the best!

Reviewed 3 years ago

We don't need a big semi, we just need a pickup truck. Bloomerang has been our happily affordable, fully loaded pickup, with little extra surprises like a cool sunroof, and leather seats. We are now driving our development program with dependability, accuracy, and style.

Pros

Bloomerang is extremely user friendly and has the best customer service I've ever experienced. Having it as a tool has allowed us to move from a barely functioning CRM to a more professional development office. We can now manage our moves management and have accurate reporting.

Cons

There are really small things that I'm hoping change, for instance I would like to have more options for customization in the newsletter generation. And, I miss my shortcut of putting in a zip code and having the city populate automatically. Small things that do not affect much.

JB
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Jennifer B.

Fund-Raising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bloomerang makes my job easier and more fun!

Reviewed 3 years ago

As a one-person development department, I have to manage multiple tasks and Bloomerang has been the best way to streamline, track, report our inputs and, most importantly, make sure we are implementing adequate donor cultivation and stewardship.

Pros

I love the ease of use, the extensive training opportunities, reporting features, interaction tracking, email that connects to donor records, and the dashboard where I can look at our progress and tasks every day.

Cons

I wish the donation page was easier to customize. I'd like to add more imagery and thank you messaging. It would also be nice if there were more email templates.

Vendor response

Wow Jennifer! What a well rounded review. Thank you so much for the kind words. We have the best customers!

SB
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Scott B.

Broadcast Media, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So much easier to use than our previous CRM

Reviewed 3 years ago

We have two people in our comapny that use Bloomerang on a daily basis, and we find that we both use it in entirely different capacities. Throughout the year we find ourselves using so many different aspects of it —entering gifts, tracking engagement, creating notes & interactions, running reports, and so on. That just goes to show how robust it is.

Pros

Bloomerang provides so much more versatility and functionality than our previous CRM tool. I love the ease of entering donations, an easy-to-read Timeline for each donor/organization, the ease of creating receipts/acknowledgements, and so many more things. I especially love the "Chat" function for customer support — quite often I'm able to open up that chat window and there's a representive there that helps me with whatever question I have that day (creating reports, looking for features, giving a "how-to", etc)

Cons

I would love to see the "Templates" area for reports fleshed out even more. I've found that some of the reports that my Executive Director have asked for would appear to be reports that many upper-level management would be looking for, but I've had to build them from scratch. But I also know that Bloomerang offers an area where we can make suggestions, so I utilize that when this occurs.

AM
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Ailithir M.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best option for small nonprofits

Reviewed 4 years ago

The fact that we can manage our contact database, membership database, donations, and email marketing all in one place has been transformative for our organization. We were previously using Constant Contact, generic spreadsheets, and Razor's Edge separately to do these functions and we wasted a significant amount of time trying to force these tools to do what we needed and to play nicely together. Customer service and tech support have always been available for even the silliest question, and we've been able to get volunteers from teens to senior citizens confidently entering data for us in a very short amount of time. The set-up period was well-organized: looking back, I wish we had done a few things differently, but hindsight is always 20/20.

Pros

This software is easy to navigate and intuit. It is built with small businesses & nonprofits in mind, which is obvious in it's design. It is great to be able to track so much data about our constituents in one place, as well as to link that data with transactions, contact information, and even email communication. It's not perfect, but it's improving all the time and is so much better than the other many options we tried!

Cons

The email builder (event after the most recent update) is pretty primitive and does not provide all of design the flexibility we'd like - we're an arts organization and our visual branding is really important to us. We wish that there were ways to import formatted blocks from one template into another, to change the background color of a single block, or to manipulate the code more easily. I also wish that we had the options to separate types of transactions (we receive payments for art sales as well as donations) more easily so that constituents' purchases could be separated from their charitable giving.

SQ
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Sara Q.

Individual & Family Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use

Reviewed 4 years ago

Bloomerang helps my organization with our fundraising program - which accounts for 60% of our annual revenue. It has been extremely valuable and we are very happy with it.

Pros

Bloomerang has been a great product from the beginning. It was easy to convert to (just a few minor hiccups) and it's been easy to learn to use. Over the four years my organization has had Bloomerang as our donor database, we have had multiple staff changes affecting users of this program. In all cases, new staff members were able to learn and utilize Bloomerang's many features. The Chat feature is particularly helpful as it can walk us through complicated donor reports and mail merges.

Cons

It would be helpful to have more integrated event software that incorporates all aspects of managing an event, including auction item procurement, bidding and acknowledgment. We asked Bloomerang to provide us with details on their event add-on and never received a response. At this time we use Give Smart to support our events.

KH
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Kerrie H.

Nonprofit Organization Management, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Bloomerang CRM

Reviewed 3 years ago

Bloomerang is a quick and fast resource for donor retention, average gift and reports that tell me who I need to connect with and who loves our work. It helps to identify major donor prospects and who are biggest fans are. We use it to monitor email open and click through rates and to help us evaluate our fundraising goals. It's useful for donor engagement as well.

Pros

Bloomerang is a simple to use CRM system for donor management and communication. I love that I can do donor emails and donation management all in one system. The customer service/help desk is great, always very patient with a non-techy person. Loads of training resources. So many features that a one person shop can find it hard to learn or use them all.

Cons

I wish there was a peer to peer fundraising option or integration with more peer to peer platforms, would love to see a text to give option, would love more automated messaging options, would like donors to be able to log in to change their giving options, would like to be able to go into a recurring donation and change it based on the donor's request instead of having to cancel it and have the donor...

Vendor response

Thank you Kerrie! Have you had a chance to take a peek at GiveButter? More details here! https://bloomerang.co/blog/new-feature-givebutter-integration/

CM
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Connie M.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great non-profit CRM

Reviewed 2 years ago

One of the biggest benefits for our staff is the ability for all to be able to use the system at the same time, and any changes made in the files are immediately stored and accessible. Obviously this was not the case when we were using an Excel spreadsheet for our record keeping. The ability to add a donor's picture to their file is also a great benefit. We have thousands of supporters and appreciate being able to have reference for who they are, especially prior to an event we are attending. Bloomerang is available anytime, anywhere online. So I can open a file on my phone in an instant to reference a picture, an address or phone number, a recent donation, or to know the giving level of a particular donor.

Pros

We are a small agency with 5 employees. We used to use a spreadsheet to track all donations for our agency. After much searching and comparing, we chose Bloomerang as the best option to manage our donor data base. At the time, we wanted to add pictures of our donors for familiarity, but that was not yet available. We were told that would be added in the future, and within the year, it was an added...

Cons

One feature that I would like to have, that is not available, is the option to upload a WORD document to send in an email blast. The templates for newsletters, etc. is fine, but sometimes I want to send an event flyer or other custom documents that cannot be loaded in the system.

SP
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Samantha P.

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bloomerang to the rescue!

Reviewed 7 years ago

We are a small shop non-profit and because of Bloomerang's affordability, we have been able to transform our fundraising strategies in ways that we could have never imagined. With only three individuals working on the administrative side (Development Associate, Administrative Director, and President & CEO) and needing to raise just over a million dollars each year, we are dependent on the services...

Pros

Ease of use, reporting features, capacity to add custom fields to constituent records, affordability, ease of generating acknowledgement letters, simple and easy--to-use email templates, online donation forms syncing with database

Cons

None (no really!)

Vendor response

Can't even begin to tell you how awesome it is to hear this, Samantha. Your experience is what we hope for and strive to provide to every single Bloomerang user!

AC
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Amy C.

Computer Software, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An excellent software for the money.

Reviewed a year ago

From start to finish Bloomerang is an excellent software. Customer support is highly responsive, training is extensive and free, handles event tracking, grant tracking, major gift fundraising, contact management, donor segmentation, reporting and filtering, mobile app, and integrates with multiple third-party apps. The user interface is sleek and graphic-heavy. Constituent and gift visibility is superb.

Pros

Donor retention, donor cultivation, moves management, strategic plan goals and the ability to track progress against goals. Ease of use, graphical user interface is colorful and elegant. Displays highly useful information right where you need it.

Cons

They Bloomerang customer support team and the tech team are very responsive and always making improvements based upon customer feedback. One niggly problem is that you cannot email to multiple email addresses for a given constituent. You can store them, but it will only email to the primary email. Also, you can't report on and download multiple emails for a given constituent. With many married couples who are together in a single record (not a household) there are often several different emails.

AL
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Amy L.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Buyer's remorse

Reviewed a year ago

Diappointing.

Pros

Great work from the implementation team.

Cons

We have been on Bloomerang for 2 weeks. So far, I have learned that:The Bloomerang interaction dropdown is all donor facing - there's no way to describe interactions with students except "other" - and the menu can't be changed. There's no ability to pre-load brand guidelines (logo, colors, font) that would pre-populate letters & emails For events, there's no way to show sponsors or honorees on an event...