Docusign - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate DocuSign's electronic signature feature for its convenience and speed, allowing users to sign documents remotely without the need for physical paperwork. They find it secure, legally binding, and easy to use, with options to save and reuse signatures. Users highlight its ability to handle multiple participants and track the signing process, making it ideal for business transactions, HR paperwork, and client contracts. They also value the environmental benefits of reducing paper usage. Of the 944 Docusign users who gave detailed accounts of their use of Electronic Signature, 99% rated this feature as important or highly important.

Reviewers indicate that DocuSign's multi-party signing feature is highly valuable for efficiently managing documents that require multiple signatures. They appreciate the ability to send documents to multiple recipients simultaneously, track the signing order, and receive notifications upon completion. Users find it particularly useful for legal documents, contracts, and real estate transactions, as it saves time and reduces the need for physical meetings. They also mention the convenience of setting reminders for pending signatures. Of the 586 Docusign users who gave detailed accounts of their use of Multi-Party Signing, 92% rated this feature as important or highly important.

Users report that DocuSign's authentication feature ensures the security and integrity of the signing process. They value the multiple authentication methods available, such as email, SMS, and knowledge-based authentication, which help verify the identity of signers. Reviewers appreciate the tamper-proof digital signatures and audit trails that provide legal security and compliance. They find this capability important for protecting sensitive documents and preventing fraud, making it a trusted solution for important business transactions. Of the 458 Docusign users who gave detailed accounts of their use of Authentication, 90% rated this feature as important or highly important.

Reviewers feel that DocuSign's mobile signature capture feature is highly convenient for signing documents on the go. They appreciate the ability to use smartphones and tablets to sign documents, which enhances flexibility and efficiency. Users find it easy to draw, upload, or select pre-made signatures on mobile devices, making it ideal for busy professionals and clients who are frequently traveling. They also highlight the seamless integration with other DocuSign capabilities, ensuring a smooth signing process. Of the 479 Docusign users who gave detailed accounts of their use of Mobile Signature Capture, 90% rated this feature as important or highly important.

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“Digital signatures are critical for my business since 85% or so my clients are transacting by phone. So giving them the flexibility to sign on the mobile phone helps to close out/resolve contract signatures needed for Projects”

AG

Abhyona G.

Owner

“I like how convenient it is to use mobile signature capture in DocuSign. It allows me to sign documents on the go, directly from my smartphone or tablet, making the signing process faster and more flexible.”

Klifton G.

President

Reviewers highlight the importance of DocuSign's document storage feature for securely storing and managing signed documents. They appreciate the centralized location for easy access, retrieval, and sharing of documents. Users find it beneficial for maintaining compliance with retention policies and protecting sensitive information. They also mention the convenience of having a backup of signed documents, which can be accessed from anywhere, reducing the need for physical storage and enhancing overall document management efficiency. Of the 411 Docusign users who gave detailed accounts of their use of Document Storage, 81% rated this feature as important or highly important.

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“Users should use DocuSign's document storage in order to handle their crucial documents safely and conveniently in a single spot.It uses cutting-edge encryption and other security features, is convenient, and provides an audit trail for compliance purposes. It is designed to be safe and consistent with industry standards. ”

Abhinav B.

Graphics Artist

“Document storage is vital and critically important in this program. It allows us to pull documents when we need them and not have paper copies on file to protect people for privacy and HIPAA regulations”

AB

April B.

Operations Director