HouseCall Pricing, Features, Reviews & Comparison of Alternatives

HouseCall Reviews

HouseCall

Web-based work order management software

4.68/5 (251 reviews)
4,404     1,214

HouseCall, offered by Codefied, is a cloud-based work order management software that enables service professionals and customers to schedule, invoice, and dispatch field management jobs. The product caters to the needs of small & mid-sized companies, as well as for self-employed service professionals.

HouseCall offers scheduling & dispatching features that enable users to manage their dispatch calendars from web-based or mobile devices, and keep a track of job status across a work-order life cycle. The product also maintains a database of customer related information including customer profile, jobs history, and payments & invoices data, keeping a detailed record of transaction history. In-app messaging feature of the product enables centralized messaging with the customer, making job-flows more efficient. HouseCall offers a live map functionality that enables the tracking of daily routes & employee locations, and map service addresses. The software also offers automation in invoices & payments collections with features such as auto-generation & dispatch of invoices, accepting credit card payments online or through phones, and scanning or keying cards without having to swipe them.

HouseCall has a database of all types of service professionals including, handyman, plumbers, electricians, house maids, carpet cleaners, window washers, locksmiths, and pest control, among others. The product offers calendar synchronization with Google calendars and integration with third-party accounting software’s such as QuickBooks.
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HouseCall Reviews (251)

Latest reviews

 Good program needs some work! Automatic post card mailing is flawed

Good program overall, the App is great! The main reason we purchased this program was for the post card function. Great idea but unfortunately it only sends post cards to the physical address, not the mailing/billing address. I have contacted them and they are aware of the problem, but are giving ...

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Reviewed 21st of March by Jesse Clark

 

 I tried EVERYTHING else!

I literally tried every CRM/field service software out there! I spent 4 weeks researching different products and used the free trial periods of 18 companies.... None of them compared to HouseCall Pro! So easy to use, but if you need help, their support team is "johnny on the spot"and super ...

Read the full review
Reviewed 21st of March by Ab Meiller

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HouseCall Screenshots (6)

HouseCall screenshot: HouseCall customized postcard generation for marketing purposesHouseCall screenshot: HouseCall dashboard view for tracking current job statusHouseCall screenshot: HouseCall employee dispatch calendar viewHouseCall screenshot: HouseCall iOS & Android based Field Service Management AppHouseCall screenshot: HouseCall offers area based job screeningHouseCall screenshot: HouseCall offers payment deduction by scanning credit card through mobile

Specifications

Intended Users
Freelancers, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Web-based, iPad, Mobile Web App
Supported Countries
United States
Supported Languages
English
Support Options
Online Support, Phone Support

HouseCall Pricing

Pricing model: Freemium, One-time License, Subscription

Monthly:
• 1 User – Free
• 10 Users - $79 per month + $99 one time activation fee
• Unlimited Users - $199 per month + $99 one time activation fee

Semi-Annual:
• 1 User – Free
• 10 Users - $79 per month
• Unlimited Users - $189 per month

Annual:
• 1 User – Free
• 10 Users - $69 per month
• Unlimited Users - $175 per month

Competitors Pricing

Fieldmagic

Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

NetDispatcher

Starting from: $19.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Canvas

Starting from: $30.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

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Key Features of HouseCall

  • Send out reminders
  • Customer database module
  • Advanced reporting
  • Billing & invoicing module
  • Automate OMW notifications
  • Real-time dispatching
  • iOS and Android Apps
  • Low-fee credit card processing
  • Google Calendar online integration
  • Integration with QuickBooks
  • Integration with QuickBooks & Google Calendar
  • GPS vehicle tracking
  • Unlimited email re-marketing
  • Scheduling & dispatching
  • Centralized messaging with customers
  • Live maps
  • Accept payments directly from phones
  • Generating & dispatching invoices

Benefits

● HouseCall removes paperwork and automates payments, enabling service providers to focus on the core job.
● The scheduling & dispatch module of the product enables business owners to manage dispatch calendars of employees, tracking the status of their jobs from start to the end.
● The product offers iOS and Android apps that are synced in real-time with its desktop software, enabling users to view their dispatch views, take payments, and view their next dispatch location on their smartphones.
● HouseCall enables the generation of automated invoices, and capture of payments instantly through credit card scanning on smartphones.
● The product offers flexible pricing options with the capability to offer monthly, semi – annual, and annual pricing plans.

Alternatives to HouseCall

Videos

Jesse Clark

Good program needs some work! Automatic post card mailing is flawed

21/03/2017

Good program overall, the App is great! The main reason we purchased this program was for the post card function. Great idea but unfortunately it only sends post cards to the physical address, not the mailing/billing address. I have contacted them and they are aware of the problem, but are giving no indication of when and if this will be fixed.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ab Meiller

I tried EVERYTHING else!

21/03/2017

I literally tried every CRM/field service software out there! I spent 4 weeks researching different products and used the free trial periods of 18 companies.... None of them compared to HouseCall Pro! So easy to use, but if you need help, their support team is "johnny on the spot"and super friendly. Everyone working for me loves HouseCall Pro. I can't recommend this company enough!! Incredible!!!!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Cole

...Yet another amazing feature!

20/03/2017

Couldn't run my business without it! My clients love it, and my staff love it. You guys are doing an incredible job, always implementing innovative and improved features and enhancements. Well done to my back office team!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
David Machuca

The Greatest App simple the Best!!!

19/03/2017

Wow, great app all I need is here. I would recommend to my business owner friends and Families.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Joseph Barnhardt

Happy Family

19/03/2017

Since when been in business and been using this software our business has grown and we have established ourselves as a professional cleaning business as HouseCall Pro has helped in so many ways! A must have for anyone in the service business! Once we're one happy Family! Family First Cleaning & Janitorial Services

Pros

Every thing about this is a pro!

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering HouseCall

Add an inventory feature, and supply list each job that is visible

Source: Capterra
Helpful?   Yes   No
Read more
Chet Ullrich

Thank you is all I can say.

19/03/2017

We demand great things from this software. Still we reach out and ask constantly for things, this company always responds and lets us know what is in the works. They are a really big blessing for us. You should give them a shot at partnering with your business... Though it isn't perfect, you won't be disappointed.!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bo Gorska

Great software

19/03/2017

Love it , easy to use, Invoicing & CC connection is the best . Consumers can pay and you don't have to keep CC info. Awesome

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Codefied


Hi Bo! We are glad that you enjoy our software. I was wondering why you chose to give us a two-star overall quality review when you gave us five stars in everything else. Is this something you might want to change?

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Michael Harrison

Best product on the market

13/03/2017

I love this product. I can't stand computers but this program is very easy to use. We could not be happier. All employees enjoy a house call pro, and our customers love the text that are sent to let them know we are coming .

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Mack

THE BEST EVER

06/03/2017

We are a small hvac company that is 16 years old and have spent literally over 10k on big clunky software programs to keep a database with previous service records of our customers. One day my carpet cleaner was coming and I got a text message confirming the appointment and another one when he was on his way. I WAS FLOORED. This is a HUGE issue in our business. Having to often to make 2 hour windows for arrival times with our customers. Times are changing, they are NOT receptive to this anymore. Housecall is amazing, honestly. There hasn't been a single thing that has helped our business more than Housecall. It's easy to set up, it's easy for the techs, NOT MORE WRITING DOWN EQUIPMENT SERIAL/MODEL #'s, they just take a picture. I could go on and on but it really has made a huge difference for me. Even the older guys that aren't literate on computers can use this program. I never thought I would see the day when I ran a paperless scheduling system, it was my goal but never a reality. I almost don't want to write reviews because I don't want my competitors to know, seriously!!!! AND IT'S AFFORDABLE. I use to spend my day writing tags, writing appointments manually in a book, sending out invoices and receipts, mailing or delivering estimates and writing thank you notes. No one ever asks me whats on the books this week, I ALWAYS have equipment info to order parts. I was on the verge of hiring a second person now I'm actually free to spend more time marketing and if you are a small business like us, you will know exactly what I am talking about. And the BEST thing is you can ease into it. Not everyone in the trades is computer literate but you can ease everyone in at their speed and make it work. Truly, this is where I appreciate technology the most.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Stanford Restoration

Amazing Program!

06/03/2017

We had an out of date expensive program that we had to lease, and we made the switch to House Call. The only thing we're mad about is that we didn't do it sooner! This program has incredible features, from payments to postcards, and the customer service is even more amazing! This program rocks.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more